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Fish Aquaristic / Broken Item Delivered

1 Belgium
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The product ordered was Dennerle Company's 60L Tank. After opening the box it was all broken. I even sent the pictures of the same with broken tank. All they had to say to me is wait for 2-3days and then they replied to me. That Sorry we cannot refund you anything and we cannot help you can further. And if i wanted an assured unbroken delivery of tank I have to order for additional services.
And the fact that I also order another tank from other company and it came well protected with double layer and everything properly double packed. With this email I am also attaching a screen shot of the email sent to me.
I feel i am being cheated for this . And its absolutely unfair for me.
And mentioning to me later that, you have purchased this item at your own risk

Fish Aquaristic

He
Jan 1, 2015

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