Menu
First Class Watches
First Class Watches Customer Service Phone, Email, Contacts

First Class Watches
reviews & complaints

www.firstclasswatches.co.uk
www.firstclasswatches.co.uk

Learn how the rating is calculated

3.0 2 Reviews

First Class Watches Complaints Summary

1 Resolved
1 Unresolved
Our verdict: While First Class Watches has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
Claimed
First Class Watches has claimed their business profile
Get notifications about new complaints and reviews of First Class Watches. We promise not to send you any unrelated messages.
Share
Write a review File a complaint

First Class Watches reviews & complaints 2

Sort by:

Newest First Class Watches reviews & complaints

ComplaintsBoard
V
7:51 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
First Class Watches has left an official reply on this complaint.

First Class Watches Seller lied and still haven't deliver order

I placed order on the website www.firstclasswatches.co.uk 2 months in advance of my sister’s birthday. I was really upset, when the rep told me that my order was sold out. I asked the rep if I could change the order, and he agreed. I changed the order and paid necessary sum, but after that I haven’t heard from the seller again, as well as I haven’t received my watch. So he lied, and I hoped that someone would help me to get money back. Please, post comments.

Read full review of First Class Watches
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
M
5:28 pm EST

First Class Watches Stated certain watches in stock but when it came to ordering, none were available

Stated certain watches in stock but when it came to ordering, none were available; it was always the last one "that was just sent off". When order was cancelled, payment had been taken out - this shouldn't have been done until stock was checked and then despatched as stated on website.

Spent two weeks trying to order another watch that was also "in stock" and had repeatedly told them that payment was taken out for the cancelled watch. When I had reordered another watch, payment was taken out AGAIN. Called to complain and was spoken to rudely by someone called "Rob" who claimed he was the manager and was reluctant to provide details as to who to complain. Said I had used a certain tone hence when he used the same tone on me. If I swore at him, I guess he would do the same. "Great customer service!"

Read full review of First Class Watches
Hide full review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact First Class Watches customer service

Phone number

+44 192 629 8499

Website

www.firstclasswatches.co.uk

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with First Class Watches?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with First Class Watches Customer Service. Initial First Class Watches complaints should be directed to their team directly. You can find contact details for First Class Watches above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about First Class Watches. Discuss the issues you have had with First Class Watches and work with their customer service team to find a resolution.