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No service
I made an application via www.first-utility.com website and nothing! When I contacted their customer service they said that my application was cancelled and that they were not able to supply to my house. I asked them to explain in details what was going on and what the reason was but they had nothing to say. Their rep said they'll contact me later but that moment I already knew they will never do that. I'm very disappointed with this company and would not recommend them to anyone.
Bad customer support
I switched to First utility about a year ago but had some problems calculating my current consumption information, so I called their customer support in order to get some answers but it proved to be nearly impossible to get through voice mail. Once I finally managed to talk with representative of this company they couldn’t help me what so ever.
Is First Utility legit?
First Utility earns 91% level of Trustworthiness
Perfect Trust Endorsement: First Utility achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for First Utility. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
First-utility.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
First-utility.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for First Utility have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up First Utility and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Overview of First Utility complaint handling
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First Utility contacts
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First Utility phone numbers+44 192 632 0700+44 192 632 0700Click up if you have successfully reached First Utility by calling +44 192 632 0700 phone number 0 0 users reported that they have successfully reached First Utility by calling +44 192 632 0700 phone number Click up if you have UNsuccessfully reached First Utility by calling +44 192 632 0700 phone number 0 0 users reported that they have UNsuccessfully reached First Utility by calling +44 192 632 0700 phone number
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First Utility emailsusio@first-utility.com83%Confidence score: 83%phil@first-utility.com82%Confidence score: 82%feedintariffs@first-utility.com79%Confidence score: 79%
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First Utility addressPoint 3, Opus 40 Business Park, Haywood Road, Warwick, England, Warwickshire, CV345AH, United Kingdom
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First Utility social media
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