First Universal Lending / Loan Modification
I think it's amazing after reading all of these comments how many of these people have received modification and sent thank you letters. Out of 35, 000 clients last year, only 100 were unhappy. That is barely nothing compared to how many client we have had. As a modification specialist I feel insulted that people that I HAVE HELPED ARE NOT COMPLAINING BECAUSE AFTER I MODIFIED THEIR LOAN, THEY STOPPED MAKING PAYMENT AND FELL BEHIND ON THEIR MORTGAGE!!
The only person that has a lawsuit against himsef if the guy who created this websit. This website will not be around much longer. Here are the responses to these ridiculous allegations:
1. We can not spend all day talking to our clients, we MUST BE ON THE PHONE WITH YOUR LENDERS NEGOITATING!! If you leave us a message we will get back to you in order to provide a status update.
2. When we call you back and we state that your file is in review, what that means is, YOUR LENDER is reviewing your documentation, they're running it through their sytems, if the file comes back approved, then they go to THEIR INVESTORS and see what type of offer they can provide. Usually the first offer is a counter offer!!!
3. EVERY LENDER ASKS US TO UPDATE INFORMATION TO THE LENDER. They REQUIRE updated paystubs and bank statements. It's not that we NEVER Sent them that info, it's that the turn around time of 3-4 months requires them to need updated information. When you first applied for a purchase or a refinance they did the same thing, REMEMBER???
4. We charge a monthly fee because some modifications are completed within 2months. I completed a modification 3 weeks for a client that was with Citi Mortgage. Some modifications take 4 months or more. Every client has a differnt set of rules.
5. Bank change their guidelines all the time, we have to be consistantly in tune and on top of their revised guidelines. The government has put the affordabiltiy and stability plan into place that has created stricter guidelines for your lenders. Oddly enough, only 1% of clients have actually been approved for the GOVERNMENT PROGRAM! This is what I call, the government is action.
6. We are not drug addicts or people who can not get job!! Most of us our mortgage processors, underwriters, licensed mortgage brokers, and account exectutives. We only get paid if we MODIFY YOUR LOAN!! So why wouldn't we be working hard to make money? Some of us work over 60 hours a week. We try not to take the stress home, but alot of us feel terrible when we hear what some of our clients have gone through with the economical downfall, loss of jobs, death in families, or other struggles that have caused them to fall behind on their mortgage. Before I got to bed, I stay up trying to create a game plan for work the next day!!
Then I hear about this website from ungrateful clients that seem to think they know everything!! Go to your attoney general, call your lender directly, and once you get tired of the run around with them, then call First Universal Lending. I am sure you will need our help soon!!!
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