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The good, the bad, and the ugly - discover what customers are saying about First Priority Pay

Welcome to our customer reviews and complaints page for First Priority Pay. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with First Priority Pay.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used First Priority Pay's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with First Priority Pay, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with First Priority Pay. Your feedback is an important part of our community and will help others make informed decisions.

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7:46 pm EST
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First Priority Pay They did not file taxes

I have the same story. FPP stole from our company as well. Since we just began with them (three quarters), they made a "mistake" and took more money out of our account and never corrected it. The planning and intent to steal money from all us was definitely there. If there is a class action law suit or anything else to make FPP's reponsible persons suffer more, please let us know.

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3:50 pm EDT
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Same thing happened with us...Priority Pay owes my company well over $700 that they collected from my payroll account but never paid the EDD or the IRS on our behalf. Instead, they KEPT it! I had to pay this amount on my own to the state and IRS...AGAIN...and have been 100% ignored by Priority Pay. You can never speak to a "human". They just connect you to...

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12:31 am EST
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First Priority Pay Payroll Fraud: FPP took our money but did NOT deposit taxes or file tax returns

We had hired a payroll firm “First Priority Pay” (FPP) http://www.firstprioritypay.com/ located in Hoboken, NJ for processing our employees' monthly payroll. They started working for us in 2008. Last year (2009), we started receiving notices from the IRS about unpaid dues and FPP said they would pay the dues promptly. And they did pay some of them. However, we received another set of notices from the IRS this year (2010) about more unpaid dues. We then contacted FPP about it and received an email from the President, Mr. Jerry Carter that someone had embezzled money and they were working to get the money back.

Meanwhile, we found out that over $17, 000 had NOT been paid to the IRS (the amount is actually close to $19, 000+ including penalties and interest) even though the money had been already taken out of our account. The IRS and the State also informed us that the third quarter returns had not even been filed and asked us to file them ASAP. Only then, the IRS will let us know the exact amount of penalties and interest they would charge for the third quarter.

After some initial contact, FPP did not respond to our repeated requests for refunding our money and filing the forms. They have committed fraud with not only our company but with many other companies nationwide. When we called the Hoboken Police Station, they said that they were familiar with FPP since they had numerous complaints from many companies nationwide.

This company took all our money PLUS charged their own service fees every single month but they neither deposited the taxes with the IRS nor performed their services as required. Now they say that they do not have the necessary man power to even answer their clients who rightfully need the money to pay their taxes.

We have spent numerous days researching the situation, filing paperwork, contacting the authorities, etc. This company needs to be investigated for fraud. We request you to investigate this matter and help us bring this to light. Thank you for helping us.

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DIZeLAN Chris
, US
Oct 17, 2016 8:42 am EDT

Was there a class action lawsuit filed that us business owners / victims can access?
I'm getting IRS notices for unpaid business taxes from 2007 to 2010 and it's late 2016 because FPP embezzled money they should have paid to IRS for our payroll taxes. IRS is asking for $6637.08.
Chris, DIZeLAN Frag Center, now closed since 2014
info@dizelan.com

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Fresh Start
Cambridge, US
Mar 15, 2011 2:07 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I am a victim of 10k. We are a small company out of Boston MA

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Fresh Start
Cambridge, US
Mar 15, 2011 2:06 am EDT
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We have had over 10k which we owe to the IRS for the 3rd quarter 2009. Our email is freshstartcorp@gmail.com and we are a small contracting company in Boston MA

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Greencoastcap
Los Angeles, US
Dec 01, 2010 9:44 pm EST
Verified customer This comment was posted by a verified customer. Learn more

We were also a victim, CA based company, does anyone have an update on Priority Payroll? We're also interested in a class action email at admin@greencoastcap.com

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jc2jail
lehighton, US
Dec 01, 2010 6:41 am EST

Reading these posts sickens me...I was an employee for this sham, who was let go. Probably because I asked too many questions about why the double dipping of money--one time, perhaps, by the tax paying service. But two, three, and more times?!? Come on!

Clients had to prove that the money was pulled twice? FPP records should have been able to show that within hours. But, they couldn't do that. hmmmm Then, once the client jumped through the hoops of providing the records it would still take days to refund the money, when it was taken lickety split?

The lies and information that were given to the employees were almost as bad as what was told to the clients. We only lost our jobs, some of you have lost thousands of dollars and some even your businesses. Looking back, I can almost figure out which "key" employees had a clue to what was going on in some way.

I pray that the IRS will help you all the best that they can and at least alleviate the penalties and interest payments. So, sorry.

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srinibora
irvine, US
Nov 19, 2010 6:01 am EST
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Recprosity - There is no way we can skip the principal owe, but it seems like it is almost impossible to get the penalties removed for this action that Jerry Carter has done. I Just don't get one thing if IRS Says that it is taxpayer responsibility to pay the taxes then why does IRS or FED allows to open a company that does payroll and enter in this odd situation. By the way I am hit 56K, I just paid the original amount and now trying to get the penalties removed and I am having tough time in getting removed.

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Recprosity
, US
Nov 19, 2010 3:20 am EST

I'm planning on fighting the IRS on this one for as long as I can. This is just crazy to have to pay twice. We were taken for $50k - and we're not profitable yet! It would have been better for us to just declare bankruptcy; however, if the company has any unpaid employee taxes (and the IRS considers this as "unpaid") - then the IRS can legally come after any director of the company. This means the IRS can come after ME and I am personally liable for the $50k that Jerry stole from our company. A bit screwed up, right? I have been trying to get them to transfer liability to Jerry Carter, drop the taxes, or even wait until the final settlement (which will be almost zilch) - nothing successful so far. However, this is AMERICA and we VOTE for the people that set up the IRS and make the rules. We are the citizens that decide how this country is run. We decide to vote for the people who will PUT THIEVES LIKE JERRY in their proper place (which I personally believe is some type of psychiatric rehab - not just jail). The point is that WE ARE RESPONSIBLE for having a government that accepts crooks like Jerry and makes good citizens like us pay twice. Let's VOTE for a government whose tax collectors act compassionately (or at least can do something when they clearly see what's going on!) and whose law enforcement requires restitution from the thief.

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srinibora
irvine, US
Oct 29, 2010 11:09 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

oops sorry for the text. I worte a big text and lost it
So here is the story again
We filed the missing form on Sep-10 and Yesterday I got the notice from IRS for the amount due which included the penalties also.
Also i got a call from IRS interestingly and she was asking what has happened, the situation seems very confusing
I explained her the situation, then she replied and said that she understand the situation and she will work on it and keep me posted
fingers crossed.
Waiting for her call to know what is next.

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gmayocum
Rockledge, US
Oct 29, 2010 10:04 pm EDT
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Can anyone tell me if they've been able to get the IRS to abate/drop the penalties for late filings (since we didn't even they weren't filed)?

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Daniel Simon
Cary, US
Oct 18, 2010 12:36 pm EDT

I would like to join in a class action suit as well. This company just about sank me business.

I can be reached at

Cell [protected]

Daniel Simon

Owner of Cottman Transmission in Cary NC

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