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First Premier Bank / Premier Bankcard / credit card

1 United States

I have two credit cards with First Premier Banks. With both cards, I have an EXEMPLARY history with making my payments on time, not going over the credit limit, etc.

On 19 January 2019, I attempted to schedule a payment on my card ending in 3307, but received this error message instead:

Error Summary
Due to the current status of your account we are unable to process your PREMIER Online Bill Pay request. We recommend that you make a guaranteed funds payment by the due date listed on your statement.

Today, 30 January 2019, I attempted to make a payment on my card ending in 6978, and I received the same error message.

I have written to Premier Bank about this, but have not received any response. And what do they mean by "the current status of my account?"

An
Jan 30, 2019

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