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First National Bank [FNB]customer complaining

Good day my name is Patricia Mogashoa myself and my vollegues opened a group savings account With you. I am one of the signitories, in March I withdrawn R5000 from the account and used wrong account number. The money went to one of your customers account, who is no longer using that account. The account has been inactive for a long time. The customer is in Tohoyandou and she went to the nearest branch to ask them to transfere back the money tome. But they have been sending her up and down. Myself and one of the signitories went to our branch in Silverton to request them to reverse the transaction. Unfortunately they said it is impossible. Please help me get back my R5000 the group account no is [protected] Group name is Pta-s11 savings club. My I'd no is [protected] and my contact numbers are [protected].

Pa
May 19, 2017

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