First Gulf Bank [FGB] / zurich protection and late fees

Dear Service provider,

I am expressing my disappointment towards your banking service, i have been regular payer on my credit card liabilities without fail. After All this previously few months back fgb credited my account with Aed 350/- without my request. last year 2016 i have lost my job, but zurich protection is hesitate insurance, so i have requested to cancel my zurich protection...
But this year also they charged insurance fees and charging every month 250 aed late fees, now dues become around 1750. but currently i don, t have job (visiting visa)how i can pay this money? OR Zurich protection will cover this dues?
i have raised complaint over phone .
complaint no.SR-9526772

Why ? i have to bare this cost, i am loosing interest in FGB over & over again

therefore i request you to resolve this matter ASAP since this is not my mistake.

Your Sincerely,

FGB Customer

Card no-[protected]

Mar 27, 2017

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