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2.6 164 Reviews

First Data Complaints Summary

66 Resolved
98 Unresolved
Our verdict: Dealing with First Data, which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
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First Data reviews & complaints 164

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J
12:02 pm EDT
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First Data theives

I have had to change my checking account because of fraudulent charges being taken from my account. I had returned the equipment but continued to get billed for a machine I had not used for 3 years it was obsolete. Now they refuse to send a letter of confirmation that this account is settled. Maureen, Pat and Giovanni have done nothing but lie to me. When I got nasty back and told them my personal problem with cancer. Giovanni told me tough ###, everyone has problems and knows someone with cancer. DO NOT DEAL WITH THIS COMPANY THEY ARE A SCAM AND WILL RIP OFF YOUR CHECKING ACCOUNT FOREVER...

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PRESTIGE FASHION
245 SMITH STREET, US
May 07, 2010 1:30 pm EDT

First Data was intrduce by PNC bank to me ..I returned the equipment with valid recipt,
I also never sign personal garantee on my contract ..
they never stop calling and e-mail, they no longer contracted by my bank..
PNC waived my contract with them as proccesor with no extra charge
JOHN

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Tgate
Grapevine, US
Aug 18, 2009 11:21 am EDT

Have had similar reactions to equipment that did not work. They are ruthless and after the dollar regardless of facts on your side. Am currently working with the our states Attorney General office to "fire" back.
Don

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11:57 am EDT
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First Data lied to us about a lease we never authorized

I never signed a lease with your company. I returned their credit card processing machine when I changed banking accounts.

I signed an agreement with Merchant Lynx to process our credit cards. I signed a contract with them with no lease attached. Nowhere does it mention a lease from First Date or anyone.

I was not given truthful information by Merchant Lynx. I was informed that I must use their machine, but could return it if I wished to cancel their service.

I canceled Merchant Lynx service on January 30th 2009. They gave me the address to which I could mail the card processing machine, which I did with delivery confirmation. They told me there would be no termination fee. This is confirmed in writing by the Merchant Lynx sales rep. (Eric Makris). This can be confirmed by looking at Eric Makris’s notation on the Addendum to Merchant Agreement.

In conclusion, I was never told anything about First Data in general, or a lease in particular.
It is our company’s policy to never lease equipment.

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Anonymous41
East Fallowfield, US
Jun 29, 2009 11:05 am EDT

Merchant Lynx Services is an ISO for Wells Fargo Bank [protected]) Call the bank and file a complaint about Merchant Lynx Services. Wells Fargo will help you get your money back as they take these complaints very seriously and they receive a lot of them about Merchant Lynx Services.

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D
6:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

First Data non-cancelable contract

Wells Fargo intoduced me to First Data Global Leasing, at the time when I was looking for Merchant services. Wells Fargo cornered me into signing 4 year contract for equipment lease.
On Feb, 09 I had to shut down my small business and now it left me holding the rope with Global Leasing, who will not cancel my contract and are asking me to keep paying $45 for 1 1/2 years remaining on contract. Thank you Wells Fargo, I hope your CEO's get the foot!

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FightFDGL
Manhattan Beach, US
Aug 30, 2010 2:43 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have the exactly some story as you had, and I need to keep paying for 3.5 years remaining on contract, we need to hire a lawer to shoot them.

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6:19 pm EDT
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First Data Awful company

My case is so similar to many already listed as far back as 2007. Because of that, I am very concerned that our judicial system is still operating. I do not understand how a company can take peoples money and get away with it - especially when we are supposed to have upstanding, intelligent, honest people in office from City, State and US Government.

I lost my job in March. I'm 61 years old and the kind of person who doesn't wish to sit around and get old. I decided to use my talent and passion for cooking and try a catering business. My new bank did not approve my leasing a merchant machine to process payments for the catering and the lady from the 53rd Bank suggested I call Tom with First Data and see if he could help me. The reason the bank couldn't is because I am in the process of a short sale on my home. No job, no way of paying house payment. Even though the government allowed the housing market to become so inflated that banks loaned far and above the appraisal value on homes in 2005, I was too naive to understand what was going on and paid $250, 000 for my townhome that is now under contract for $120, 000. I didn't ask to be let go from my job. I am a hard worker so I decided to step out in Faith and start a business.

I invested around $550 of my severance leaving me less than $1500 and a small pension from a previous job to live on. I told Tom, the local agent that signed me up for the merchant machine that I was only going to try the new business for 30 days so not to contract me for any lenghty time frame and he said he would put me on a 3 tiered program with $20.00 a month fee plus the fees charged by the credit card companies. I had 4 orders totaling a little over $500. I got pre-approval codes on 3 of the orders (at the suggestion of Tom before I received the merchant machine) and entered all 4 of the orders the same day into the machine. I knew I received the first $76 payment because I checked in a day or so after the orders were entered.

With preparing paperwork for 3 contracts on my home before getting to the last one, I didn't even think about checking the business checking account until I get a call from Tom who tells me a fellow by the name of Anthony in the Risk Management office of First Data needed to talk to me about a couple of my order entries. Tom said he didn't know what the problem was but that only Tom's boss could even call this Anthony yet Tom had his telephone for me to call.

I called him first the week of May 18th leaving several messages for at least 2 days before he calls me back. I ask him what the problem was and he didn't explain what the problem was, he just ask if I had copies of the receipts for my orders, which I did. He said I needed to fax them to him and he would look them over and call me back. This was on Thursday, May 21st. I faxed the documents to him on Friday, morning, May 22nd from my bank at 9:30 a.m. By 1:30 p.m. that afternoon, Anthony had not called me so I called him twice and finally he answered. I asked him if he received the fax (which had a cover sheet on it asking him to call me when he received it) and he said he would check. He did and said, yes he received the faxed receipts. I asked him if I could then get my money - $268.07 for the two orders from April. He said it was a short day, employees would be leaving at 4 pm because of the Holiday weekend. He said I would have my money by Tuesday, May 26th (Monday was a Holiday).

I didn't get the money Tuesday, May 26th so I called Anthony on Wednesday morning as well as Tom and told him I really needed the money and what was the hold up. Anthony told me that he would release the money that day, Wednesday, May 27th and that it would take 48 hours and I would have the money in my account - that would be Friday, May 29th. I didn't get the money on Friday, May 29th so I called Anthony in the afternoon on Friday, 5/29 and had to leave a message on his phone asking him where my money was that he promised 4 days ago and did he have the right account number to put it in. I told him in the message that I was surprised that I thought he was a man of his word and that he had promised me the deposited payment a week ago on May 22nd for Tuesday, May 26th. He called back about an hour later and left a message that he had released the funds on the 26th and stated my business checking account number as to where it was going.

It is Monday, June 1 and the money is still not in my account. I called late Friday, May 29th and spoke with a lady in the accounting office who told me she could see where the money was released from reserve but it had not been sent yet. She said they send money on Saturday, so it could come then. I called and left Anthony a message asking him why I don't have the money. His greeting says he is off until June 3rd. I told him in my message that I was going to seek a higher authority if my money isn't deposited this morning but that was before I decided to google the company to see what I could learn about it. Needless to say, I didn't think to do that before I got involved with this company and learned about ALL of these complaints and scams from this company.

How can our legal system be so negligent in allowing this company to take people like me who shortly won't have a home, won't be able to get a loan to get a home, who is struggling not to file bankruptcy and willing to try to start a business not knowing the first thing about doing so and trust the likes of this company. Where are the law abiding attorney's and the truthful, just and caring people? This company can't do any more harm to me and my credit.

I am losing my home, have no job to pay this company so they might as well give it up, because as many a time I've heard, you can suck blood from a turnip. I am keeping records but I can't see where anyone has come out ahead reporting the damage this company is doing now for at least 2 years. I will file a suit against them if I can find an attorney who is willing to see justice prevail and is willing to take the money First Data is holding of mine ($268.07) as payment. If anyone reading this report finds a way to cause this company to be honest and right the wrong they have done to them, I would sure like to know.

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cdalawyer
Hayden, US
Nov 30, 2009 6:48 pm EST

I'm a class action attorney in the process of assessing possible class action lawsuits against First Data. Our fim has already successfully prosecuted claims against other credit card processors for unfair trade practices. Please contact me with more information about your complaints. jeff@cdalawyer.com

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small business in vegas
Las Vegas, US
Oct 12, 2009 10:46 am EDT

I am dumbfounded by what just happened to me with First Data. 3 weeks ago we opened a new merchant account with a projected AVERAGE charge of $2, 500.00. "Happily", one of the fist jobs we had to run charges for was a fairly large one requiring us to run $21, 000.00. AT THE CARD HOLDERS request we ran $7, 500.00 twice on the same day with the remaining $6, 100.00 the following day. We received the $15, 000.00 when we should have, but never received the $6, 100.00. we called our processor who after a few days said it was in risk management department of First Data.

I spoke with Brendan in Risk Management for First Data and he said the he was closing our account because my personal credit had dropped 60 points since we opened the account... THREE WEEKS EARLIER? (which was untrue as I logged on to check my credit scores later that night). I told him that I couldn't understand how that happened but maybe it had to do with the loan modification I was going for on my mortgage. He then said my credit cards were at their limits, despite them having lower balances than when I applied a month earlier. He also went on to make me feel like a crook for charging $21, 000.00 when my approved average charge is only $2, 500.00. He told me he would be closing my account and crediting back the cardholder. I told him that I was concerned about the fact that we had already rendered the service to the cardholder and now I may have to fight with them to get my $6, 100.00. He didn't care and said he would send me a letter. What he didn't tell me is that he would be deducting the $15, 000.00 we got a week earlier from my checking account. The following morning I login to my banking and see a debit for $7, 500.00. They must have tried to do another $7, 500.00 and it was declined so they "mined" my account $1, 000.00 at a time until my balance dropped below $400.00. So they just took $9, 500.00 out of my account and I can't even tell you what their rationale is for canceling my 3 week old account.

While it's hard to convey the stress and hardship this caused on this post, I can tell you that 90% of that money was spoken for with checks out that will now bounce. $21, 000.00 is about a third of my monthly expenses for my business, so it is a huge hardship to have snatched away AFTER I have fulfilled my obligation to my client and wrote checks to my suppliers. I've felt sick the entire weekend and haven't been able to sleep due top the stress. I can see how small business' go out of business. We should be celebrating that our business is finally turning around in this economy, but instead I am dealing with more stress than the bad economy caused me thanks to First Data... AND I DIDN'T DO ANYTHING WRONG!

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never again
New York, US
Jun 27, 2009 1:19 pm EDT

First Data Merchant Services (former Linkpoint aka Cardservices International) is the BIGGEST fraudulent merchant service out there. I WARN anyone to ever sign up or deal with them. When I signed up with them, they promised to have the best and most competitive rates on the market and showed charts to compare their fees. I had incredibly stressful working days, sometimes with 18 hour work days and a lot of travels, so I was unable to have time to really check how true or false these statements were. I had many problems with First Data over the years I used their services. They would reverse charges (not my clients, but First Data would do this) and block access to money which had to be verified by them. Even after verification with customer signatures and approvals, this process would take nearly TWO MONTHS before First Data would release the money they had blocked from me - which meant I had no access to funds to pay for company expenses for two months! At one point First Data was holding over $28, 000 in transactions without releasing these for 6 weeks while I had expenses to pay for, towards goods and services for the payments customers had made. I had to argue and threaten them to get my money back while my customers had already received services and goods they paid for as an out of pocket expense I had to make.

I have recently found that the average $175 per transaction in fees First Data has been charging me over the years - in addition to their monthly fees - with a string of excuses each time I inquiries into it - has actually been $150 IN EXCESS charges per transaction ticket than what is normal! The company has charged me over $25, 000 in fees in a year, while the normal amount for the same transaction amounts should have been around $4500 in the entire year. I only found this when I was unable to close an account with them, and refused to use them anymore and picked a random merchant service to deal with my transactions as a replacement.
I tried to cancel the merchant accounts with First Data, and found it to be a complete nightmare. NO ONE will respond to your letters, faxes or emails. On the contrary, they neglected to cancel the account for MONTHS of my incessantly trying to close the merchant account with them while they continue to charge their base fees of $80-110 per month. And I have never come across a banking service that changes their phone numbers as often as First Data. Every few months their customer "support" number will be changed. Speaks volumes!

First Data is PURE banking FRAUD.

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R
9:03 am EDT
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First Data over charged

I used first data (linkpoint central) for about 3 years. The original monthly fee which was agreed upon was $50 per month. They stated that if I started to make more money through online sales the fee would go up slightly. Well I admit that I was a newbie to all this and very bad with accounting. When I started actually viewing my bank statements I noticed that they were taking out monthly withdrawals of around $400 per month.
Now I could see if I made $20, 000 per month but unfortunately I was only making under $5000. They were constantly doing withdrawals and overdrafting my bank account repeatedly with their overpadded fees. So I called them to try and straighten things out and they tried to fluff it off as chargeback fees. Well I had on occassion a few chargebacks however, 2 per month was the most and most times none. So that was obviously false.
They did agree to take off some of the fees, however they only ended up taking off about $37 which was ridiculous. So I notified first data that I would be closing my account with them. They said I had to send them a fax or else I could not close it so I did. I also requested to my bank that my bank not allow first data to take any more money out of my account. Well that did not work! Even after the account was closed, they continued to do withdrawal after withdrawal. My bank said they didn't know how they got through so eventually they were able to block them since they had already overdrew my account to over $600.
I then fought some of the fees and ended up with a balance of about $195 overdrawn. Well first data continued to attempt withdrawal after withdrawal and in case no one knows this. When they have your account and routing number, It's like your writing a bad check and they bounce over and over. So for every time they attempted to take more money out, I got charged $35 each. Within about a months time after the account with first data had been closed I was overdrawn over $1000 from them!

I am now in the middle of fighting this and even though it has been months now they are still sending me chargeback notices? This company is a MAJOR SCAM so beware! They overcharge you and god forbid if you try and leave them, you will pay!

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never again
New York, US
Jun 06, 2009 11:07 pm EDT

First One (Linkpoint aka Cardservices International) is the BIGGEST fraud merchant service out there and I WARN anyone to ever sign up or deal with them. When I signed up with them, they promised to have the best and most competitive rates on the market. I had incredibly stressful working days, sometimes with 18 hour work days, so I was unable to have time to really check how true or false these statements were. I had incessant problems with First Data over the years I used their services, reversing charges (not my clients, but First Data would do this) and blocking access to money which had to be verified by them. Even after verification with customer signatures and approvals this process would take nearly TWO MONTHS before First Data would release the money paid to my company - which meant I had no access to funds to pay for company expenses for two months! At one point First Data was holding over $28, 000 in transactions without releasing these for 6 weeks while I had expenses to pay for, towards goods and services for the payments customers had made!
I have recently found that the average $175 per ticket in fees First Data has charged from me over the years - with a string of excuses each time I inquiries into it - has actually been $150 IN EXCESS charges per my transaction ticket than what is normal! The company has charged me over $25, 000 in fees in a year, while the normal amount should have been around $4500 in the entire year. I only found this when being unable to close an account with them, and picking a random merchant service to deal with my transactions meanwhile, temporarily.
I tried to cancel the merchant accounts with First Data, and found it to be a complete nightmare. NO ONE will respond to your letters, faxes or emails. On the contrary, they neglected to cancel the account for MONTHS of my incessantly trying to close the merchant account with them while they continue to charge their base fees of $80-110 per month.

First Data is PURE banking FRAUD!

ComplaintsBoard
J
9:34 am EDT
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First Data fraud

In my opinion, this Internet merchant services provider (provides credit card charges for Internet merchants ) such as SmartSavingsCenter which use a series of aliases such as book dealers (HotBookSales and Discount Book Sales) are examples) to operate a fraud. The fraud occurs when buyers are advised that a discount is given to first time buyers at a web site. Concealed elsewhere on the site is an offer but not a commitment for membership in SmartSavingsCenter at a monthly fee ranging from $29.95 to a six month fee of $119. These fees are not noted when providing a credit number to complete the sale but appear on the credit charge statement later. An allusion is created that purchasing a book is agreement to membership. First Data Merchant Services of Hagerstown, MD and Visa USA are complicit in the fraud by allowing it to continue. First Data Merchant Services refuses to arbitrate disputes. Do not buy anything from any merchant that uses First Data Merchant Services or SmartSavingsCenter.

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Mui
Virginia Beach, US
May 10, 2012 2:37 am EDT

First Data missed Towne Center Salon and Spa transactions about $4000, and haven't pay to the owner back since Februay 7, 2012. They contact First Data so many times and one manger to next said they will resolve, but they haven't. These onwer cannot speak english too well. They took advance and charged them all kinds of hidden fees

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9:39 am EDT
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First Data Fraudulent charges

Under false pretenses of saving 'so much more money' as shown to me by their comparison analysis, I was lead into signing a contract with this company. The first month or so went fine until I discovered I was being charged in every direction for this and that and things I had been told I would not be charged for. I had been told that I would not have as many 'nickle and dime' charges as I had with other companies. This statement was false to the point of customer service able to explain even the most incidental charge with a 'credible' answer.

At best, I believe I was charged the highest rates possible at every turn, and every complaint fallen on deaf ears. I went to a different company, saving hundreds of dollars with a wholesale rate. However, I signed a 3 year contract and I am unable to get out of it unless I 'buy' out of it with penalty charges.

I pay $49.00 a month, and when I had to comply with the MC/Visa rules (after taking their compliance test) I was charged an extra $19.00 per month (even though I e-mailed the company the results, not good enough) until I called, faxed, and went on line to their web site AGAIN to become 'compliant. I am paying $49.00 a month for NOTHING until February 2010. I CAN'T wait! I'm A small business and that money could be put to better use in these economic times.

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never again
New York, US
Jun 06, 2009 11:13 pm EDT

First One (Linkpoint aka Cardservices International) is the BIGGEST fraud merchant service out there and I WARN anyone to ever sign up or deal with them. When I signed up with them, they promised to have the best and most competitive rates on the market. I had incredibly stressful working days, sometimes with 18 hour work days, so I was unable to have time to really check how true or false these statements were. I had incessant problems with First Data over the years I used their services, reversing charges (not my clients, but First Data would do this) and blocking access to money which had to be verified by them. Even after verification with customer signatures and approvals this process would take nearly TWO MONTHS before First Data would release the money paid to my company - which meant I had no access to funds to pay for company expenses for two months! At one point First Data was holding over $28, 000 in transactions without releasing these for 6 weeks while I had expenses to pay for, towards goods and services for the payments customers had made!
I have recently found that the average $175 per ticket in fees First Data has charged from me over the years - with a string of excuses each time I inquiries into it - has actually been $150 IN EXCESS charges per my transaction ticket than what is normal! The company has charged me over $25, 000 in fees in a year, while the normal amount should have been around $4500 in the entire year. I only found this when being unable to close an account with them, and picking a random merchant service to deal with my transactions meanwhile, temporarily.
I tried to cancel the merchant accounts with First Data, and found it to be a complete nightmare. NO ONE will respond to your letters, faxes or emails. On the contrary, they neglected to cancel the account for MONTHS of my incessantly trying to close the merchant account with them while they continue to charge their base fees of $80-110 per month.

First Data is PURE banking FRAUD!

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VictimofFraud
, US
May 10, 2009 9:20 am EDT

Check your credit report... First Data destroyed my credit! They might of done it to you too...
Make sure you pull your credit report... If your situation is anything like what I experienced with First Data, then you should check your credit report. My story can be found on NewLawsNow.com ... Good luck...

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2:04 am EDT
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First Data Contract

I signed up with First Data Leasing, and now they are telling me its a non-cancelable contract, then they sent me a letter saying to pay $2000 to cancel.
How can I solve this problem?

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Yvonne Dougherty
Westport, US
Apr 26, 2011 6:44 pm EDT

Like many other retailers I was first scammed by Merchant Lynx Services who never informed me I was being charged $37/mo. for a credit card terminal. When I tried to cancel no one would answer calls, and I found it impossible to contact them online. I returned the machine months ago, closed the bank account they were using to charge me a monthly fee, and I get letters weekly threatening to ruin my credit. No one answers their phone line. They call my business with a recorded message, but when I wait for a real person, five-ten minutes passes with no one answering the phone.

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KBranch
Fayetteville, US
Oct 29, 2011 1:44 am EDT

I signed with this company as a result of signing with a credit processing company, Funds Transfer Alliance. FTA turned out to be charging me more than I thought, so I canceled in the first 3 months and promptly returned the terminal. Whats the point of keeping a terminal if you don't use the company any more, seems like a scheme to me. I was speaking with a person the other day whose job is reviewing contracts such as these and he said terminals such as these only cost them $300! I had a lawyer send them a letter informing them to cease the calls and that the contract was terminated, they continue to call! I'm looking for suggestions to get them to stop calling, they have the terminal

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tacttrans
San Antonio, US
Aug 25, 2011 5:11 pm EDT

I wish I would've read all of this before signing up with them, they are the ultimate scammers. Do NOT do business with them. Their fees are outrageous and the length of contract is absurd. I switched to Square (squareup.com). I was told yesterday that if I wanted to send my card processor back it would cost me $1, 400.00...what?

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Michael Cole
Lewisville, US
Jul 07, 2011 4:48 pm EDT

I can only agree with all that was said here. First Data's predatory practices are a textbook example of the very worst kind of company. I am hoping a class action lawsuit is in the works somewhere. If it is, count me in.

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JOYOSITY
ny, US
Dec 08, 2010 5:38 pm EST

This company has HORRIBLE customer service, they flat out lied to me repeatedly and I recommend NEVER doing business with them. Even after cancelling my lease (after waiting 3 years to do so, only to find out when I called repeatedly they lied to me about when I could cancel), they continued to charge my account. When I demanded the refund they only refunded a portion of the amount. Please do yourself a favor and save yourself possibly thousands of dollars and DO NOT DO BUSINESS WITH FIRST DATA.

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budsauto
Beaumont, US
Apr 09, 2010 12:22 am EDT

I was lied to so i would sigh there contract and i had a short time fram to stop services without being fined thay made sure i could not find out about the lies till the last day to stop services and then i faxed off like thay said next bank stapment i was charged 2 out of 3 services thay told me that i was suppose to send 3 differant letters why i sighed up with one company in the time that past paying over 100 a month for services i dont use. cant really understand how thay can do this and i guess thay all scam us small companys becouse i just dont have the time to follow up glen@budsautomotiveservice.com

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scam on a large scale
Chula Vista, US
Mar 16, 2010 8:56 pm EDT

I'm a class action attorney in the process of assessing possible class action lawsuits against First Data. Our fim has already successfully prosecuted claims against other credit card processors for unfair trade practices. Please contact me with more information about your complaints. jeff@cdalawyer.com

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FDLS
corvallis, US
Mar 15, 2010 4:41 pm EDT

I totally agree with all of you I am also in the same boat as all of you we need to do something

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Echelon
Los Angeles, US
Feb 10, 2010 1:18 pm EST

I agree, let's all come together and complain together. My ex-business partner signed us up 3 years ago and it wouldn't reboot because I am using Vonage phones, so had to get another merchant provider, but they won't let me out of my contract. Hate them...

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dawn henry
laurel, US
Jan 25, 2010 10:46 pm EST

this is my second time going through the same thing, they took $519.00 from my acct twice, they refunded me, but I went through it again last week, still waiting for my second refund, spoke with the manager for the third time, he said I will b refunded in three days, I'm also in a 3 year contract, but waiting for the contract to get closer to it's time, I don't use the machine now, and they still charge me $62.45 and $51.89 for lease a month, o by the way the wireless machine broke 4 times in one year. I hope anyone has a solution for me when I cancel, because if not, all hell is going to break loose! We should all come together!

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9:14 am EST
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First Data terrible experience

We live in Northern Wisconsin and have been scammed by First Data also.

We called their customer service department approximately two years ago to return our machine and cancel the contract. We obtained a cancellation number and the address to return the machine toin New York. We sent it via UPS and obtained a tracking number and followed step by step the process and were reassured everything was complete.

2 years later, we closed one of our business accounts at the bank. All of a sudden we receive this letter (the only one) that we were being turned into collections because our lease payment had not cleared. We went back in our records and found First Data had never canceled out the lease and we had paid it for two years after cancellation. Because we have several businesses and were retiring, we had thought this amount on our statement was for our last business.

We called First Data and explained the situation, we gave them our cancellation number, UPS number and Faxed supporting documentation to them. They said we should have worked with leasing and not customer service, they do not have cancellation numbers, the UPS number cannot be tracked after two years and had not even looked at what we Fax'ed to them. They chastised us for working with customer service and not leasing?

We have hours on the phone with them, the employees are extremely rude. We still have not resolved this, but will contact our congressman, state attorney general, Better Business Bureau and put bad reviews on the internet. We are tired of being on hold forever, calls not being returned and rude employees throwing up every possible hurdle they can.

This company and it's employees are the worst of the worst.

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weonapet
Great Falls, US
Jan 18, 2013 2:14 pm EST

I too have been scammed by first data globel leasing. Got phone call this am I no long have an account and do not have a credit card machine they tell me I have to pay 2300.00 for a machine I do not have if I don't pay they will ruin my credit for 7 years.
Oh this done by bank of america first data.
does anyone have any help
sandy
weona pet resort
montana

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alexraywhite
Everett, US
Jul 21, 2009 2:03 pm EDT

Oddly enough I sent my equipment ot NY as well. Customer service says that the warehouse does not have a phone number (?) thus the burden of proof rests on me to prove that the equipment was recieved.

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alexraywhite
Everett, US
Jul 21, 2009 1:47 pm EDT

Nothing but problems with First Data. I returned the equipment 6 months ago and they show no records of it thus I own them an additional $200 on top of all of the fees for equipment that I haven't had during the last 6 months. Terrible customer service-run away from First Data and don't look back!

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VictimofFraud
, US
May 10, 2009 9:15 am EDT

Check your credit report... First Data destroyed my credit! They might of done it to you too...
Make sure you pull your credit report... If your situation is anything like what I experienced with First Data, then you should check your credit report. My story can be found on NewLawsNow.com ... Good luck...

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1stDuffer
Auburn, US
May 08, 2009 11:31 pm EDT

I agree that if you want merchant services, run AWAY from First Data. Smarmy salesmen who sell snake oil. Don't get involved with this company. There are plenty of other credit card processing companies who will be available when you need them, send supplies, and actually have customer service. First Data does not!

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First Data - fraudulent taking money from my account

This company has been taking 107.17 a month for over a year before I caught it for a machine which I returned to my salesman Ray Fernandez in Las Vegas. I was never set up to take credit cards. They sent me a machine exactly like one that I already owned. When I realized early on that they were "no good" and dishonest, I thought I had stopped everything...

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First Data unauthorized charges

This company renewed my contract without consent, furthermore qall equipment was returned and yet we are still being billed for equipment. They are impossible to deal with and are charging 120 monthly for no services provided.

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Michael Katz
Denver, US
Apr 11, 2009 7:36 pm EDT

10/24/08 I received a letter that they are going to assess $20 for 2007 “Average property tax” assessed on the Crfedit Card terminal and $10.20 fee for processing the tax required by state or local
government!
Monday 12/27/08 I called FDGL at [protected], the number on their letter. [protected]:40 pm, I called, Sophia, she said they are taxed as lease provider, gave me two tax ID numbers, unk if they apply. I said I am not happy, and she said “Thank you Michael” and hung up. I called Weld County Colo Assessor at [protected] Xt 3650.
Sean advised the tax ID numbers don;t mean anything, but shows our business address with no specific Unit numbers. they Show NO ASSESSMENT for 2007, and pending for 2008.
This bill is for 2007! I prepared a letter.[First Data Dispute Ltr 10-27-08] Mailed it.
11/4/08 12:13 pm They called. insisted that 2007 taxes are being billed. Gave me tax ID number again. I said govt said no tax for 2007. They insisted it is to be paid by them and has to be reimbursed. I told the woman they are screwing me again. They don’t care. Would not deal with it further
It's not a large amount but they are pocketing it, and charging me a processing fee to take it also.

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Remote Lodge
Ambler, US
Feb 15, 2010 4:53 pm EST

We were unable to use their credit processing Machines as they were not compatable with our antiquated phone service(local Alaska remote).I called to request info on how to return the machine and was told, no problem return them to an address in Georgia, I did so and recieved a confirmation that they were recieved. Believing that everything was O.k. I was surprised to see a $49.00 charge on my bank acct. I was then informed that the lease agreement was non cancellable-even if the equipment was returned. I put a stop payment on the acct, good for 6 months. They have responded with automated recorded calls in the early A.M and threatning letters. They now say they were just the lessor and have paid the processor, so I must recover the money from them(First Data) who will not acknowledge that we ever had an acct. with them. I'm ready to turn it all over to the Attorney General.First Data and Global leasing are the same company.They NEED to be put out of business as they are mostly preying on extremely small business(less that 6 employees) who can not afford to fight them

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cdalawyer
Hayden, US
Nov 30, 2009 6:40 pm EST

I'm a class action attorney in the process of assessing possible class action lawsuits against First Data. Our fim has already successfully prosecuted claims against other credit card processors for unfair trade practices. Please contact me with more information about your complaints. jeff@cdalawyer.com

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VictimofFraud
, US
May 10, 2009 9:19 am EDT

Check your credit report... First Data destroyed my credit! They might of done it to you too...
Make sure you pull your credit report... If your situation is anything like what I experienced with First Data, then you should check your credit report. My story can be found on NewLawsNow.com ... Good luck...

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First Data first data global leasing

to whom it may concern,
i am writing your company to kindly ask you stop calling my mothers looking for a a business that we do not know or ever heard the number your company keeps calling is a private home. my mother is very sick and the calls keep distrubing, i want them to stopped, i have called your company more than 10 times just recently i spoke to a mark edwards who said that he would help me and take the number off a day later the calls coontinued when i called again mark edwards was very rude and was using a tone a voice i did not appreciate let alone hang up one me. i will tell you like i told him if these calls do not stop i will contact my attorney and have her filings papers for harrssement against your company. please contact me at [protected]@aol.com with your explaination on why your company is constantly harress me. i will look forward to hearing from you within the next two days the latest or i will start proceeding against your company

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L54
, US
Dec 18, 2009 8:55 am EST

I am seeing my attorney next week and either suing them myself or starting a class action

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First Data - 500.00 early termination fee

Terrible company! Do not use this company to process credit cards. I own a small business that barely makes it from month to month. When I decided to switch my credit card processor to another company they charged me a 500.00 early termination fee. I called to complain and I get the most cold, mean spirited, souless service reps that I have ever talked to. I repeat do not use their services or you will be sorry.

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First Data rip off

This company extended my contract, after the equipment was returned I was still charged and it is now affecting my credit as I have no services provided by them and no equipment I should not be charged any further, my contract ended.

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Nashhaifa
San Antonio, US
May 23, 2014 1:29 am EDT

Did any one got rid of first elite golbal leasing if u did please let know how they put me on late payment on my credit report and they said I owe them 7k Whichs I don't know how pleas e mail at nashhaifa@yahoo.com

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Riled in Madison
Madison, US
May 07, 2012 4:21 am EDT
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If a class action lawsuit is ever filed, sign me up also. I leased a debit card machine from them in 2010 for an evening of anticipated sales from a jazz event. Last year I contacted them about returning the machine, as it has never been used. I was told I was under a 2-year contract. This year (which is 2 years after I first leased the machine) I contacted them again about returning the machine and was told that my contract was for 4 years. Since all the transaction was done quickly over the phone because it was a Thursday and I needed the machine by Saturday, I can't honestly remember signing ANYTHING. I then received a letter a few days later threatening legal action if I did not honor the contract. This morning I called them and personally told them to never threaten me with legal action again, and that was as polite as I would get. I will keep a close watch on other complaints/whatever to see if any legal action is ever taken against THEM. If so, I'm on board with it.

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FDIS is horrible.
New Port Richey, US
Sep 09, 2010 2:13 pm EDT

Scott Ransom @ First Data Independant Sales of Colorado...is a stupid little [censored]bag. What a scam artist. I hope he sleeps well at night. That's okay...he has a pathetic job, and will never make it anywhere with the attitude he has. I actually kinda feel bad for him.

Anyhow, They are very deceiving...and I wouldnt recommend anyone to use them. Go through the bank you have your business account with, and make sure it IS NOT a contract. As far as credit...well...my wife has perfect credit, as well as I...and I also have good attorneys. We'll see how the rest pans out.

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Arizona12
, US
Aug 01, 2010 1:43 pm EDT

I completely agree, count me in. First Data gave us false claims as well and said we are in a lease with them when we didnt sign with them but no refuse to let us out. I'd love for them to take respondsibility for their actions. its not right to take advantage of small companies, mom and pop shops just trying to make a living.

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Illionis
, US
May 24, 2010 2:56 pm EDT
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same thing happened to me. This company is a huge rip off. I'm so ready to join into the action to bring this company down. I signed a contract with IMS and they decided themselves to get my machine from First data. never gave me a copy of the contract and took advantage of my lack of knowledge because it was my first business. Had the business for 3 years and then sold it, now i get letters from First data that I still need to make monthly payments of 59.00 for another 17 months eventhough they had automatically took 31 monthly payments. Now I have to pay so much extra money for a stupid machine that I wont even own it after all and have to return it. They got my signature in IMS for 24 months and never gave me a copy, then later changed it to 48 months non cancellable and I have to pay this money because I don't want my credit to be ruined. IMS and First Data are both horrible, NEVER DEAL WITH THEM BECAUSE THEY DONT CARE ABOUT ANYTHING BUT THEIR MONEY THAT IS EVEN ILLEGALLY MADE. SHUT THEM DOWN PLESASEEEEEEEEEEEE.

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myloan
Glendale, US
Dec 02, 2009 7:21 pm EST

get me in ...guy..I am ready for a lawsuit against FDL...that I signed a blank agreement that they put me in 48 month leasing with $150/month...and you know how much you pay for $300 machine...48m x $150 ...my email...loan0830@yahoo.com..thanks...

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cdalawyer
Hayden, US
Nov 30, 2009 6:36 pm EST

I'm a class action attorney in the process of assessing possible class action lawsuits against First Data. Our fim has already successfully prosecuted claims against other credit card processors for unfair trade practices. Please contact me with more information about your complaints. jeff@cdalawyer.com

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angry artisan
Louisville, US
Nov 11, 2009 4:47 pm EST

I am pretty sure I have the same complaint. I think there are also a lot of BBB complaints also. I was sold a new merchant account, being told that they would 1- save me money, 2- they would buy out my exsisting merchant account. The problem is that I asked all the right questions about rates and everything, got the right answers, signed the contract, and the rates or anything related to what I signed was bogus sales tacticts. I am not saving money, I am spending three times as much and I have 2 merchant accounts, it will be cheaper for me to cancel the new one, but I want to put them out of business. Wells Fargo Bank was who supposedly called but all of the phone #'s on all the paper work or caller ID go back to Payment Systems. They are ripping small business people off, and do not hold true to the contracts they get people to sign. I even tried to cancel withing the seven days, and no one would answer the phone. These people have to be stopped. I am contacting more than one attorney if anyone has a class action aginst I am more than happy to help out also.

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and Justice for ALL
fgsdgsd, US
Nov 11, 2009 4:08 pm EST

wow. 2 good news people,

1. http://abclocal.go.com/wabc/story?section=news/investigators&id=6802369

2. read this comment from mister pppppp above, looks like they ( first data ) people getting scared,
reading our comments about this fraudulent scam company and peeing in their pants ( at least thats how I understand a reason they signed ppppp ) .
SO,
CLASS ACTION LAW SUIT IS coming, New York judge gave it a go and
First Data is going DOWN!

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pppppp
Maitland, US
Nov 04, 2009 1:58 pm EST

There are a whole lot of people on here complaining that they signed a lease that they can't get out of. I find it very interesting because a lease is technically a finance agreement ie. a loan that is given to cover the cost of the good or service. The lease company is just collecting on you bad loans. If your car breaks down, you don't send it back to the bank for a replacement or claim to not owe the bank anymore.

Why is it that people think this company should be resposible for letting you off the hook for contracts that most of you freely admit to signing, and many of you claim to have not even bothered to exanmine closely. It makes no sense. There doesn't appear to be any history of formulated deception on the lease companies part, only representatives trying to collect on money that is owed.

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First Data money scam

First Data Of Simi Valley CA is currently my credit card processing company and I am writing to report some of their latest scams and deceptive tactics that are misleading the public. While reviewing the September statement we discovered a charge for $119.75 under annual compliance service, this charge was not authorized by me and offers no value added to my business. When I called the company they informed me that the charge was automatic and was not refundable. They also stated that they have the right to bill me anything they want as far as they note it on the statement the month before. I do not think that this is fair and that it is taking advantage of the general public and small businesses. They are hoping that nobody would notice and dispute the charge and their service agreement hides these deceptive techniques in their fine print. This is unethical and deserves and investigation as there may be millions of dollars of these illegal fees at stack, why should small businesses and consumers pay Visa and Master Card system maintenance fees? They get paid commission and service fee on every transaction!

This is another scam that is making Credit card company rich of the hard working public.

There statement is very deceiving, the notification about the charge was buried on bottom of the first page in Grey area and the charge was not included in the fee category, they deliberately put the fee of $119.75 in Financial Advise category so the consumers won�t notice it. See Copy of the first two pages I referenced below. Furthermore, they continue to charge more fees and last month statement showed two more fee and they offered no alternatives to the consumer, pay the fee or the cancellation penalty charge!

Resolution Sought: Refund the fees and revise their billing tactics to become a more transparent Company.

Date Problem Started: 10/10/2008

Date of Transaction: 09/01/2008

Amount in Dispute: $119.75

Invoice Number: [protected]

Complaint Type: Selling Practices

Product or Service: Hidden Annual Compliance fee of $119.75 that was not authorized.

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Adam3366
, US
Nov 05, 2015 12:22 pm EST
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they mislead me when I first signed with them ..I tried to solve the problem but they gave me the run around ..they are charging me excessive illegal fees and they refuse to adjust or cancel the services and they threatened me to report to credit bearu if I canceled the services

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scammed in Canada2
, CA
Jul 17, 2013 2:58 pm EDT

fist data are CROOKS!

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junkbox
Big Bear Lake, US
Dec 22, 2010 9:14 pm EST

Right there with joe8366 and mano7263, to the tune of 20K - Thomas Allen in the Risk Management department is about as unprofessional as they come. It's a miracle if anyone even answers the phone to begin with, the only line that seems to be staffed is option 6 Cancellation Dept. - Totally unprofessional, I've been in business too long to be called a crook by some snot nosed out of college punk. so now I'm on the hook to provide my services for free...while they hold the money hostage?...and I'm the criminal?

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Mano7263
New York, US
Sep 23, 2010 8:03 am EDT

They signed us up for taking credit cards online, waited until we had around $3000 in charges and then, a week after, closed our account because "risk management didn't feel comfortable with our account". Now they say that they will hold the funds at least for 120 days or more, in the meantime they charged me over $400 in bogus administrative charges. What a nightmare. My lawyer is looking into a class-action. Any ideas let me know: fundmenes@aol.com

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AAron Coleman
Marshall, US
Jun 07, 2010 2:43 pm EDT

They are currently gauging me for about $1100...so far. I'm having a very difficult time dealing with this. Please contact colemanlandarch@gmail.com when the class action suit begins.

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joe8366
Los Angeles, US
Apr 15, 2010 1:55 am EDT
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First Data approved me for a new account then one week later said they reviewed my website and are now holding all my funds 28, 000 dollars and now say they cant release the funds but have to place them in reserve. This Company is a scam and crooks.

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firstdatascam
Knoxville, US
Mar 08, 2010 3:47 pm EST

http://twitter.com/firstdatascam

We had the same experience. Go to this twitter link and retweet our post. We will let everyone know about their practices.

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VictimofFraud
, US
May 10, 2009 12:32 pm EDT

Check your credit report... First Data destroyed my credit! They might of done it to you too...
Make sure you pull your credit report... If your situation is anything like what I experienced with First Data, then you should check your credit report. My story can be found on NewLawsNow.com ... Good luck...

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10:36 pm EDT

First Data fradulent lie con artist peter rhee sign lease machine

We also were tricked in a similar manner into this lease agreement. I have tried multiple times to contact them to get a copy of the so called lease that they say we signed with them. WE NEVER DID. We signed an agreement with NPMG who I also have a problem with, Jim Krane and then the Principal Payment Solutions processing house. At least PPS has been easy to work with, NPMG has been very difficult and First Data Global Leasing is impossible to work with/get a hold of. I get disconnected and deal with people who are unwilling to address/solve any problems or concerns I have about this terminal. Our lease deal was 59.00 a month, then they send you a request for insurance through them to protect the machine (joke) and it is a big scam. I am currently working with the Illinois Attorney Generals Office and the Arizona Attorney Generals office, I may also contact the Florida State Attourney Generals office along with the BBB. I want these people reported and stopped. They are definitely fraudulent in their practices and leave you feeling completely taken advantage of. Our savings were supposed to be $80 a month.

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VictimofFraud
, US
May 10, 2009 12:31 pm EDT

Check your credit report... First Data destroyed my credit! They might of done it to you too...
Make sure you pull your credit report... If your situation is anything like what I experienced with First Data, then you should check your credit report. My story can be found on NewLawsNow.com ... Good luck...

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3:07 pm EDT

First Data telemarketing

After asking to be removed from the telemarketing list of First Data, I get a call at 12:06pm, 12:26pm and again at 1:16pm. Every call has dead air for approximately 5 seconds before someone speaks.

I am a business who does not accept credit cards, nor will I ever accept credit cards. But this company seems to want to punish me for my decision.

I have made complaints with the FCC and the Do Not Call list. Please be aware of First Data's frustrating telemarketing practices.

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First Data - cancellation fee after term of contract

Called them to cancel my account after noticing some absurd fees like customer service fee $9.99, they told me i wasn't under contract anymore but that they would charge me a $75 fee for cancellation, iam pissed off!!!

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10:43 am EDT

First Data credit card processing

This company is a rip off. I signed a contract with Merchant Lynx Services credit card processing. Before I signed, I asked the salesman if there was a charge for equipment. He answered "no" and presented the contract to me. When I signed it the space was blank for the equipment. After leaving he filled in $69.95 for 48 months. I am now paying $4000 dollars for a machine that is worth about $300. I can't even get a legible copy of the signed agreement with Merchant Lynx. Do not do business with First Data or Merchant Lynx Services. I hope this complaint will stop other people from being scammed.

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Honestybestpolicy
, US
Jul 26, 2017 7:29 pm EDT
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I am a honest guy who works for an honest CC processing company and I have heard first data every single day on how they rip people off.. I have an old woman whose husband just passed away paying $300 on a lease for a machine that cost $150.. That is over $14, 700. A man also who is at 300$ a month lease and they actually told him he needed a back up and sold him two..enough is enough I draw the line.. This makes me absolutely gut wrenching sick to my stomach that a human being can do this to another human being.. It's sad and unethical behavior yet they are still doing day in and day out.. ANY business owner who contacts me will get a free processing terminal EMV PCI compliant at no charge and the application fee will be waived and programming will be free with free shipping.. I am also going to give out a 100$ rebate to use on your second statement with us and get you a low cost guarantee rate certificate.. Only direct processors can do this.. Anybody charging you like first data is a third party processor and they are not policed and governed by the card association so they can do as they please.. They suck up as much money as possible from you until you find out an then they don't care what you do from there they got enough already and on to the next guy.. STOP GIVING THEM YOUR businesses hard earned money and email me I will treat you honest and more than fair.. Honestly is always the best policy and that's a fact.. I want business for the next 30-50 years not for 1 year and rip you off.. Email me at Ryanmoore1165@gmail.com and I will get you a free quote at no cost no obligation..

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elva baena
, US
Apr 12, 2016 1:08 pm EDT

Mi nombre es elva baena
northern leasing es una empresa estafadora, tuve 1 negocio, que vendi y segui pagando la renta de la maquina como por 6 meses sin hacer uso de ella hasta terminar el contrato. Despues de estar pagando y haber cumplido con el contrato me salieron conque todavia les debia y peleando al final opte por pagarles un ultimo pago x 257.00 dlls, me dieron un num de confirmacion que afortunadamente archive porque despues de casi 1 anio me volvieron a llegar cobros cada mes de la renta y que segun esto les debia la cantidad de 257.00 y que a partir de alli se fue acumulando hasta llegar a 600.00, cansada de hablar y siempre me contestaba una grabadora dejaba mensajes y mi telefono para que me regresaran la llamada y nada, llegaba el sig cobro hasta q un dia me contacte y resulto q segun ellos les seguia debiendo los famosos 257.00, les mande una copia de mi banco donde lo cobraron y mi num de confirmacion y dejaron de molestarme, les habia mandado el equipo y se regreso no se x que razon, volvi a llamar para conseguir la direccion porque pense que la tenia equivocada y nunca regresaron mis llamadas, ahora quieren que les pague otravez mas de 600 dlls que porque nunca recibieron el equipo y en uno de mis mensajes les explique que se habia devuelto y por eso queria una nueva direccion, que estaba dispuesta a regresarselas, pero que no, quieren el dinero y no loa maquina, tengo entendido que una vez que terminas tu contrato la maquina es tuya pero a mi no me sirve y resulta que ahora quieren q les pague por no haberla devuelto, si alguien sabe si tengo q pagar, devolviendoloes el equipo por favor diganme, ya estoy harta de ellos, mil gracias...

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Ed Garcia
, US
Oct 06, 2015 8:10 pm EDT

I would like to know if anyone can direct me to the class action law suit attorney who is handling the legalities against ElitePay Global. We too were scammed by a low life called Michael Grimaldi. Please email me the information on the attorney to edgarcia@optonline.net, thank you.

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Michael luevano
Ojai, US
May 06, 2014 7:46 pm EDT
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To whom are concerned

From: Albert M Luevano

I am a small business owner, A very small business. My wife and
I recently were approached by a representative from Elite pay global. His name
is Jay Williams who is an executive sales agent. He spoke to my wife here at
the restaurant for several hours on or about April 2 2014. After reviewing the
contract I notice that it was nothing like the terms we had agreed to. I
immediately called and emailed to cancel the agreement on April 3rd
of 2014. They refused to give me any info about my contract and refused to
cancel. They then took money from my acct and sent me to collections I am know
seeking criminal charges and a class action law suit. There are hundreds of
these types of complaints against them. Can you help

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1stdataISO
, US
Feb 28, 2014 3:47 pm EST
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Merchants here is the deal; First Data can not control what their salespeople and ISO's say, First Data does about 1.5 trillion dollars in processing from ISO's all over the place. I have started and owned several merchant processing companies and sold all of them. ISO's do not have "set lease price", I have seen leases's anywhere from 39.99 a month all the way upto 800.00 a month. It is a very tricky business; nothing is free, if you are being offered "free equipment" well guess what you are being charged for it in some shape or fashion. Leasing equipment offers several advantages but isn't for everyone; LEASES ARE NON CANCELLABLE; regardless of what the sales person tells you. The ISO; MSP is either making money through the rate by offering "free equipment" or making their money by leasing to you. Just understand whatever your "funding amount"is the ISO is making about 50% of that and the salesperson is making about 25% of that.

This industry isn't regulated so that is where the abuse and greed comes from. Just like with insurance companies no one ever really says "I LOVE MY MERCHANT PROVIDER" It is a necessary evil unless you are going back to Cash only. Just pay attention to what you sign.

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chirag05
thomson, US
Oct 11, 2013 1:52 pm EDT

I ran in to the same problem with fdgl please review contract closely and it does affect credit if u stop paying.

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mark balven
St. Louis, US
Nov 28, 2012 9:16 am EST

I went First Data Global Leasing thru Sam's Club in 2005. My terminal went bad in May of 2010 so they sent a new one and I returned the old one that day. They have been double billing me ever since for two terminals. They have withdrawn $804.25 for equipment I don't even have. After numerous phone calls, faxes, emails, etc., you can't get a straight answer from these people.
And after reading all the other complaints on the web about this company, one can only conclude that they are a SCAM company that needs to be shut down by the Attorney General of Florida!

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mark balven
St. Louis, US
Nov 28, 2012 9:12 am EST

First Data Global Leasing has to be the biggest SCAM going in business today. I signed up for a credit card machine for my company in 2005 thru Sam's Wholesale. First Date Global Leasing leases the terminal. In May of 2010, the terminal went bad. They sent a new one and I returned the old one that day via USPS. I was reviewing my bank statement in Nov. of 2012 and saw two withdrawls to Global Leasing (automatic withdrawls). I asked my wife why there were two withdrawls. She said she didn't realize it. So I researched back all the way to May of 2010 and they have been charging for the faulty machine as well as the new one. I contacted them on 11/20/12 and they sent a complaint form. I filled it out and faxed it right back. They sent an email that day stating to give them 2-3 days to review the complaint. It is now 11/28/12 and I called today and the agent said, "We never rec'd a complaint from you." I said, "Sir, your company responded to my complaint via email." He said, "Re fax it." He added, "And just so you know, our company will not refund the $804.25 but we will simply stop charging you for the one that was bad." SERIOUSLY? This is what you get when you deal with FIRST DATE GLOBAL LEASING!

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Tonya P
Tampa, US
Oct 22, 2012 11:34 am EDT

So you really want to know how it works with PrimePay Global or the new name same company ElitePay Global. The company contracts sales people from across the country, they found me in Florida. This is a trial by fire position with the suggestions of making 60K a year. Not likely! Very little training, very poor management with the used car salesmen attitude and the worst appointments you will ever encounter. As a sales agent I wasted at lot of gas and time trying to close a deal. I could not never figure out why I had to call my manager every time I finally got in front of a business owner, two or three times. The price of the CC machine changed even though it was the same equipment. The model is unsustainable based on a few simply factors. Sales people are constantly rotated out for poor performance, performance is based on ability to close, ability to close is based on quality of appointments, appointments are made by callers trying to hit their numbers irregardless of quality only quantity.
Tonya T.

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TimJim33
Seattle, US
Oct 10, 2012 12:06 pm EDT

I am a Merchant Service Provider and have just ran into this with one of my clients. They where promised a monthly savings of $400.00 even with teh $300.00 a month lease. They do not even use these machiens as they are on a Ponit of Sale System. To say the lease they could buy these three machiens brand new for under $1, 000.00 and are on track to pay $14, 400.00 over the term of the lease. On to of that their merchant service fees went up another $1, 000 a month. We have filed complaints with the BBB in both the state of WA and NV as well as the Attorney General. I have noticed that prime pay global also changed its name to Elite Pay Global. Does anyone now the owner of this company? I have no termination fee with my clients so if they are not happy they are free to leave. If any business owners would like to ask any questions please e-mail me at tim@educatedmerchants.com.

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First Data - corrupt and dishonest company

Corrupt and Dishonest Company First Data of Florida, Colorado, and Hagerstown is a Corrupt and Dishonest company – First Data Merchant Services / First Data Global Leasing is an amazingly dishonest and corrupt company. They operate like a con-artist. Phone representatives continuously transfer calls and lie to customers. They claim that there is a problem...

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1800 243 444 +1 (866) 965-8330 More phone numbers

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