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First American Home Warranty / leaking water pipes in the garage of my house

1 Las Vegas, NV, United States

First American Home Warranty was contacted on 12/ 11/2017 to report a leaking water pipe inside the wall in the garage of my house. A plumber was sent by First American to inspect and repair the leakages.
However, the plumber gave the wrong information that the leaks were outside the house and this report made First American to decline the repairs of the broken water pipes.
I was compelled to call the Las Vegas City Water Company who sent their Service men for inspection, who later confirmed that the leakages is inside the building and therefore the responsibility of the home owner.
The Las Vegas Water Company is now requesting that they be contacted by First American Home Warranty on [protected].
It is important that First American call as soon as possible the Water Company in order to stop the excessive water bills that has accrued due to the leaks.
The Claim number given me by First American is [protected].
Will appreciate if the matter is resolved urgently.
Thank you.

  • Updated by Victoria Osemwingie, Dec 21, 2017

    I am urgently waiting for the resolution of this matter to avoid mounting water bills.

Dec 21, 2017

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