We too have purchased most of our furniture from Finger's over the past 15 years. We ordered a bedroom set in January 2008, and special ordered a low profile footboard. We were told by the salesperson that the set would be delivered in about 4 weeks, but that the fotoboard would be special ordered. At that time, we asked to have everything delivered at one time.
Well, it's now MAY, and we just had the low profile footboard delivered...nothing else was on the truck...just the footboard! Exactly what are we supposed to do with just a footboard? This was AFTER my husband spoke with the delivery scheduler and was told everything would be delivered. Since we've already gotten rid of our current furniture in preparation for this delivery, it's going to be interesting to determine where we sleep. Did I mention that I'm scheduled to have cancer surgery this Wednesday? Needless to say, we are NOT happy.