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Finchoice debited my account while i already paid for the full amount. When I asked for the refund everyone is shifting the blame. Everythime i called i am being asked for the same question that when i paid but I already sent proof of payment and it is showing in their system yet they do not want to refund me. Last week I was told that system will only be updated by the end of last week so Friday i was support to get my money. This morning when I called I was promised to be called back during the day no one called until I called back again, now I am hearing different version that the systems are updated on the 7th. I paid the full amount last month on the 18th, the interest was deducted on the 23rd of September not even the date I said money to be deducted from my account as I only get paid on the 26th every month. I am sick and tired of this selfish institution they do not know what they are doing there. When they selling you for the first time their once you deal with them they treat you badly now that i am no longer owing them they do not care. I am not going to refer a person to them anymore for the bad services. It is disgusting.
Willie bopape I since was waiting 4 my 300.00 to enter in my account still is so
mething wrong
Phone no [protected]
My loan was paid off in October 2021. I sent proof of payment, they said they can't find the payment and debited account until March 2022. I am yet to be refunded.
They are now asking for a statement that doesn't exist.
At a loss and tired of them making feel like a liar.
I want my money back.
Never again.
Its bad bad bad no 1 is holding the phone bad service starts like this,
My loan was paid in full, but still you deduct monies from my bank account, please be so kind to look into the matter, as I phoned your Customer Care dept. and the keep cutting me off. I have a letter to proof that my account was paid in full. Please phone me on [protected]
I am very disappointed in your service I settled my account last year September to this date you still put a judgement on my name and you claim you forgot to remove it.i asked for a letter and still to be cleared and your employee told me it takes 5 days it's more than 20 days. What do you exactly want from me
June 2016 : policy nr : ce moses nr. [protected]
i am very unhappy regarding the client service that i receive when getting phone calls from finchoice teleservices, the operaters are rud dont give you a change to explain your situation or try to assit with whatever the problem are it is unhumanly to speak to clients in this regard i have received two phone calls since last week and neither of the operaters were helpfull they were plain rude i am a client for years now and if this is how you tread your cients you should not be in this business
I would like finchoice call center to stop calling me before they've checked on their system. Per day i receive 2-3 calls from them and explaining one thing over and over. I've already made payment aarangements.
i would like to know why do i not get every month a statement so i can know how long i still need to pay this finchoice
I would like to have my monthly statement, so that I can know my outstandinding balance
hey pls assist me to activate my gold card withouot calling the 086 number bcs they put ppl on hold for long time call me on [protected]
would you explain why did the debit order went off on the 14th this is not part of our agreement am only getting paid month end
That was my son's transport money to Durban tomorrow This so unfair and disgusting My name is Annah Lebyana My cell number [protected]
Hi can you please send me your banking details via email so I can pay the settlement amout my email details are cvr53@blackberry.com
hi
my name is fikile ntimbani i made arragemnet with 1 of the consulted but i have not received my response.can u pls send me the settlement amount of my account via email(fikile.ntimbani@dhsd.limpopo.gov.za.kindly send me the banking details where i can be able to pay off.
I was trying to draw, but i blocked my pin number will you help me. MOA00378
Dear Sir / Madam,
I made settlement payment last month as per our telecommunication, my complaint is, why is my account still debited, please advise when can i get the funds back or reversed ? PLEASE CONTACT ME ON THE FOLLWING :
Salaminah Malatsi
ID : [protected]
CEL : [protected]
CAN U PLEASE HELP ME TO ACTIVATE MY FINCHOICE GOLD CARD MY NUMBER IS MOHOO210.
PLEASE MAY HAVE THE BALANCE ON MY ACCOUNT A/C MAR01376