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Filter Queen review: scam artists 54

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12:25 pm EDT
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A salesman came to our house, we were supposed to win a 17 piece knife set for watching the demo. We agreed to buy the machine, but my credit must have been denied because we never have heard from the guy again. When it came time to get our "prize" the salesman claims he was out of them and he would put it in the mail. We have never received it. I was willing to pay the 3000 for the vaccuum. I wish i had better credit to purchase it. But we were left with no way to contact our salesman and he kept bragging that he was getting paid 20 per hour to be there. I would at least have liked the knife set to make up for him pouring dirt all over my floor and making me listen to his scam for an hour.

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54 comments
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Wayne P B
Eastpointe, US
Mar 22, 2011 12:55 pm EDT
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I worked for a filter queen distributor. This IS a total scam to those who would venture into that job market. They do not pay 20 dollars an hour. It is 20 dollars per visit and you have to bully your customers to get referrals. Many times you only are able to visit 3 people a day because of their locations. You use your own vehicle and end up spending more in gas than the commission you receive. Unless you have a upper middle class clientele they won't give you the time of day. The gifts that you are promised are bought in bulk and are low grade items at best.
The product is actually very well put together, but only a select few can afford it.
Job seekers beware of ads asking if you want to get into the respiratory business.
You'll end up becoming a Air Filter system with cleaning attachments saleman (they'll never admit that it is a high end vacuum).

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camaslily
Camas, US
Feb 22, 2011 5:32 pm EST
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Micron Filtration/Majestic Filter Queen Warranty ~ I bought the vacuum because I was very impressed with it. As far as the yearly service I question that practice. They say the only way to warranty the vacuum is to buy the filters ($100) on a yearly basis and their salesperson comes to your home to do some minor adjustments. Yea right. They say to replace the filters on a monthly basis and the cone filter every 6 months. I am a single person and it's only me and kitty in the house. Why would I want to change the filter on a monthly basis? I still have approximately 7 or 8 filters left. It is my opinion they are only trying to bleed more money out of the consumer. I will be buying my filters on eBay and save myself some big time bucks.

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Rasta Jeff
St. Clair, US
Nov 13, 2010 12:11 am EST
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I know a little bit about Filter Queen because 6 years ago, I applied for a 'job' for a 'pollution control position' with a local company. The pay rate listed was about $14+/hr. No experience necessary. Will train. Since jobs were scarce, I applied, and started a 3 day training session. It was for Filter Queen Vacuum Cleaners and the Air Cleaner they also sell at about $2, 3000 a pair. We were also told that the $14/hr. was actually $14 per appointment, which could take 2 hours without the drive. We were also promised $200 draw pay a week, even during training. Much like Amway, they presented themselves very slowly, bit by bit, and I noticed a lot of 'reneging' on their promises about pay and other things, and many red flags. They fiercely denied their product was a 'vacuum cleaner', but what I learned on the first day was that I'd be a door to door vacuum cleaner salesman, and I almost bailed then. I went to the second day of training, and they reneged on the $200 draw pay, and stressed 'practicing' on friends, neighbors, family, etc..' but they really just wanted us to provide customers for them. Part of this early 'training' involved us telling the customer after demonstrating is "either the vacuum stays here or the dirt stays on the floor", so these salesmen mentioned above were leaving the mess behind like instructed, they just never mentioned it to the customer beforehand, like they were supposed to. It was a technique they thought would close more sales. They also said that they'd be generous and pay half the cost of a bond to cover the cost of the pair of appliances should we lose, damage, or steal them, so before we even starting 'training' we were asked to lay out some money. The whole experience was like a slow con game, and when I realized they had pretty much reneged, misrepresented, or LIED about the pay, hours involved, and compensation, especially the 'no draw pay', I split at lunch and never came back. There's also some multi-level-marketing going on, and there wasn't really a NEED for more vacuum cleaner salesmen - someone just was trying to build her own little pyramid or 'cell' up. I live in a peon area, hardly the area to sell volumes of high-end vacuum cleaners in. I kept seeing the same ad in the paper every month, and thought 'how can they get away with this?' And just think of how they'd treat a customer? The good side is that I thought the product was pretty good, but who's going to buy a $2, 300 air cleaner/vacuum cleaner duo during a recession?

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explanedoc
West Sacramento, US
Aug 08, 2010 2:52 pm EDT
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Corrections:
Sorry Purplehays21, don't know where the 's' went.
And, $5.00/kid/night.

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explanedoc
West Sacramento, US
Aug 08, 2010 12:04 pm EDT
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Purplehay21, it sounds like you had the same demonstrator that we had. Very unprofessional person. Worst sales person ever. He did all the same things. He used our #1 consumer magazine rated Sears Kenmore with an extremely over filled and dirty bag. Yes it did smell and didn't do a good job. I guess I should have made sure it had a new bag in it before he came over. I told my son to throw away the filter patches, and the sales [censored] said no don't throw them away, he needed them for a contest and was going to win with these for sure. Yes, it did do better than my Kenmore, but how well would it do if it had a full canister. He offered me to do clean a different section with my Kenmore. I declined. He never even mentioned the cost, we said no, we were not interested. After the interrogation was over, he got on his cell phone and "called" his boss to find out what he did wrong. He was very loud, so that we could hear him. My wife left the room. I was doing something else in the kitchen. After the phone call, he took some of my paper towels and got them wet. Dismantled his equipment. Flicked the filter out on the floor, and honetly, I didn't see anything fall. But, it was still very rude. All I could think was, what a jerk. Wiped down his equipment and put it all away. Left the damp paper towels on the floor. Left the filter patches on the coffee table, he's not going to win the contest if he doesn't take them. Then he finished up with everything and brought in our gifts. The appointment scheduler stated a set of steak knives, like the ones at Outback, more like the ones from the 99 cent store, a BBQ tool set, also from the 99 cent store, and a vacation for 3 days, 2 nights and we could bring 2 kids. She didn't mention that the kids would be $50/kid/day. He didn't even say anything about the gifts, just layed them on the coffee table, near the filter patches. And she also stated that it would be about a 45 minute presentation, more like 2 hours. The appointment was supposed to be at 8:30 P.M. but he called my wife and said he finished with his other appointment early and could come over earlier, at around 7:30. I wasn't home from work yet and told my wife I would be home around 8:00, so she told him about that time. When I was turning the corner, I noticed a van parked in an area that isn't really for parking. Didn't realize it was him. So, he was waiting for me to get home, which was 8:00. After all was said and done, he left at almost 10:00 P.M. Before he came out, I did some research on line and we were pretty much prepared for everything. I also found these on e-bay for less than $300.00. Still not interested. Good luck if you invite these jerks over.

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pahrumper
Livingston, US
Jul 26, 2010 10:19 am EDT
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Just called the [protected] number looking for parts for our filter Queen and talked to a "Lady" who said her name was Toni. I felt like I was talking to an Attorney who was far less than helpfull. I asked for the name and mailing address of the CEO/President and she said they don't give out that information. I will eventually get what I was asking for but I thought it may be helpfull if I related my use of that number to the public

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chaosgod
Andrews, US
Jul 24, 2010 7:33 pm EDT

Bennie Mobley I once worked for these people and am right now trying to make rent then I'm leaving it alone. The deceive the demonstrators who spend more money in gas than what they earned in one 10% sale. When I realized how much I would spend constantly making an hour drive back and forth and that they do not find your appointments like they say in training, I started telling people the truth and in turn helped me fake the deceivers.

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BENNIEMOBLEY
Saluda, US
Jul 23, 2010 11:47 pm EDT

Being a former associate of Filter Queen I can honestly say there is nothing on the market like it.The DEFENDER wich the air cleaner is unrivaled the Majestic wich is the surface cleaner(vaccum cleaner) has bested all the competition, but I could write a book on the shady sell pitch that we were trained to do to manipulate the home owner .YOU ARE LIED TO ABOUT THE MONEY YOU CAN MAKE DEMOING THE PRODUCT, THE DISTRIBUTOR TELL YOU THAT YOU ARE NOT A SALE PERSON YOU ONLY HAVE TO DEMO THE SYSTEM TO MAKE YOUR MONEY, YOU CAN WORK A FULL WEEK FOR MONTHS AND NEVER GET PAID A DIME.THE AD THAT THEY RUN WHEN THEY ARE RECRUTING WORKERS TELL YOU THAT YOU ARE ANSWERING WORK FOR WARE HOUSE WORK.THE SAD PART ABOUT IT IS THAT I HAVE NEVER DEMOED THE SYSTEM TO ANYONE WHO WAS NOT IMPRESSED BY IT, SO IF THERE IS ANYONE IN THE ORANGEBURG AREA THAT HAS EVER HAD THIS SUSTEM SHOWN TO THEM BY A BIG BURLY BLACK MAN(BUT VERY ATTRACTIVE LOL) I APOLOGIZE IF I MISSED LED YOU IN ANY WAY.

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purplehays21
Shelley, US
Jul 23, 2010 4:20 pm EDT

I had a poor experience with Filter Queen last night. I received a phone call saying I had completed a survey online, been entered into a drawing, and won a vacation (I don't recall ever doing an online survey - they probably randomly pulled my name from the phone book or something). The woman on the phone said to claim the prize, my husband and I needed to listen to a presentation about two products that aren't available in stores. At the end of the 45 minute presentation, we just needed to give feedback on how the presenter did and what we thought about the product. I asked her if this was some type of market research and she said it was.

Well, it ended up being a sales pitch. The salesman was 30 minutes late. The presentation was great and the products were cool. But we are on a very tight budget with no ability to buy a $100 vacuum at the moment, let alone a $3300 one. We thanked him for his time and told him no, we weren't interested. He kept pushing, asking if we liked the vacuum why we wouldn't buy it. We told him we didn't have the money and it was our policy not to go into debt. He got very argumentative and confrontational, asking us how we could let our child crawl on this carpet, questioning how much money we made (we refused to answer) and insisting we could afford the monthly payment. We told him it wasn't about whether or not we could afford $89 a month, but that financing it was not an option and this sale wasn't going to happen that night. He argued with us for twenty minutes. He slowly began packing his things up, and was obviously very put off. He didn't believe me when I told him that we were told this was market research, not a sales pitch.

He used my paper towels to clean his vacuum and left the damp, dirty towels all over my floor. He left the small demo filters with all that "toxic" hair and dust and mite poop right on our sofa - didn't even throw it away. And what irritated me the most was when he was cleaning his vacuum up and putting it away, he DUMPED it onto our carpet, took out the filter and FLICKED all the dirt in it back into our carpet. I think he was just being vindictive.

After he left, we examined the vacation voucher. It is not free like the company said. There is a $50 registration fee. And the company didn't fill out mandatory information fields required of the sponsor, thereby making the voucher INVALID.

Total waste.

The ironic part is this. I was REALLY impressed with the vacuum. During the presentation, I kept thinking that this is something I really wanted - something I knew would be expensive but I would save up for it because I saw the value. After the way that guy behaved, all bridges have been burned. I've called the numbers that called me to set up the appointment to discuss the invalid voucher with them - no answer.

It seems all around shady to me. Which is strange because the product seemed so good.

Just beware.

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RobertGift
Aurora, US
Jul 19, 2010 10:52 pm EDT
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DON'T BUY!
In my personal opinion it is NOT worth the ridiculous amount of money they want. $2, 600 is laughble.
Apparently they count on suckers to buy these vacuums.

Why not sell them at a reasonable price? Like closer to whathey are worth? Sales may greatly increase.

At Goodwill I just bought a Filter Queen "Majestic" vacuum for $8.50. ($9.99 plus my 15% senior discount.)
The filters are ridiculously expensive. No need to be so expensive.

The power wire from the hose connected to the vacuum canister is very poorly engineered.
It must make a sharp 90 degree turn to bend up to plug into its outlet.
The wire jacket has broken because of the severe flexion needed to go around the locking collar.
They could so easily design this better. Why not?

This vacuum came with a paper cone filter labled "For Demonstration Only".
Donated by a former con, I mean, salesman?

Pros:
Good suction.
Good tough hose.
Fairly quiet.
Good wheels
Tough flexible canister

Cons:
Small dirt capacity.
Difficult to clean. Very dusty. I take mine outside to empty, then use a garden hose to wash it out.
Power cord too short.
Clamps difficult to open from ends. Must grasp from sides.
Despite bumpers, metal clamps can hit and damage furniture or walls.
Decorative grate on the top is needless and difficult to clean.
How does one clean or change the internal white filter in the top?

Robert

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Kimberly Wallace
Strongsville, US
Jul 12, 2010 1:09 pm EDT

I am very sorry to hear you were not satisfied with your experience. Please contact me directly to work with you on this issue. I can be reached at 800.760.4644 ext. 7816.

Kimberly Wallace
Customer Experience Director
Health-Mor

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jakedewitt
janesville , US
Feb 02, 2010 1:41 pm EST

hey i am very sorry to hear about your experience with that sales person- i do work for american filtration which does sell the system.

He should of never done that 2 you and i apologize for that. If your still intrested in the system e-mail me at jdewitt.meps@yahoo.com

i can get you the full system for 1, 400 and 35 bucks a month regardless of your credit.

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