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Fiesta / leather

Jul 4, 2015
0% 1
Contact information:
Phone: 07961397606
SCS delivered suite on 29/6. On close inspection by my partner the sofa was scuffed the chair had a piece of leather out of it. It felt like sitting on a rock nowhere near as comfortable as the display model but the biggest problem was that the leather was nothing like what we ordered. The leather in quite a large area of the sofa and chairs was smooth absolutely no inprint of grain whatsoever in patches there is grain so looks totally wrong and certainly not acceptable. I first saw this on the evening of 30/6, I called SCS just after 9am the next day and was advised that they would call back with a convenient time for both parties for it to be view. That was 4 days ago and we've heard nothing. I have since gone to a store to re look at what was ordered and the leather is nothing like what has been delivered. Tried calling SCS who are closed today.. Not good enough really is it.

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