Fidelity Investments / credit card department
I have attempted to pay, yes pay, my fidelity credit card bill in full six times. The ineptitude of not only base staff, but also supervisory staff has created a problem in which each time I have tried to pay, there has been a problem, and payment has not gone through, despite the fidelity employee setting up the payment. I was told that someone from the executive level was going to contact me, however, that has not occurred, and I have doubts that it will occur. I was told by fidelity I would be contacted... Still waiting.
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