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FIA Card Services / Inappropriate late fees

PO Box 15726Wilmington, DE, United States
Contact information:
Phone: 1-800-223-7046
I set up automatic withdraw for my monthly credit card payment with FIA Card Services. I did this over the phone and the operator assured me that it would guarantee that my payments would be timely. Each month FIA Card Services is withdrawing the payment six days late and CHARGING A LATE FEE for their untimely withdraw. I attempted to stop the withdraw and FIA Card Services say it cannot do so because my account is PAST DUE and SUBJECT TO ANOTHER LATE FEE.

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