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FGB - First Gulf Bank / credit card

1 United Arab Emirates Review updated:

I am really disappointed with your service as i take the Credit card as free for life and in my last statement i received an annual membership fee for AED 500 and when i check with your customer care they forward it to the concerned person and they told that i have to take quick cash or other protection plans to change it to free for life.I am really frustrated with your service and i am going to cancel the credit card because as a customer of FGB i never expected such a bad service from your side.At the time of taking the card it clearly mentioned in the application form as it's a free for life .

Nov 6, 2016
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  • Ma
      10th of Nov, 2016
    0 Votes

    Uae residence for your info

    If you been a victim of unauthorized credit card charges
    Eg. Active 360 insurances etc...

    Please contact the uae central bank

    This bank will not provide you a clear answer on how to resolve their mistake. My service request is pending since 05 months and they keep on saying a lot of delaying reason.

    Consumer protection unit
    Toll free: 800 cbuae (800 22823)
    Fax: 971 2 6916004


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