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FFA.net / Beware false advertisment

1 United States Review updated:

FFA.net Beware! False Advertisment!

My wife and i started an online business and we wanted to start getting some traffic to our website. So we came across a site that was called http://www.FFA.net we were attracted too their special offer this is what it said ..."NEW! For the first time in FFAnet history, we are offering a free 7-day trial for our famous Pro Platinum marketing package (normally $39). Sign up now for your free trial!"

Platinum Signup Form
"Welcome to FFAnet's free 7 day trial program!
No hidden fees or tricks - we want you to see what everybody is talking about by giving you a completely free trial with all the powerful new features of FFAnet Pro membership."

My wife signed up for the FREE 7 day trial January 11th 2006 and she had to use her credit card to signup. The very next day we had a charge for $39.00 taken out of our account. When my wife called the bank they verified that it was FFA.net. So what i did was ...I went online and looked at our bank account sure thing we saw a charge for $39.00!

So we emailed FFA.net and they denied it was them

here is my email too FFA.net


At 12:56 PM 1/12/2007, you wrote:


Free/Unpaid User reported the following PAYMENT issue:

I thought i was not going to get charge any money until 7 days. that is why i join pro what happend? my account shows you immediately charged me

76.19.93.198
ID: Grababuck
pass: yabbaaaa, , , , , , , , , , , , , , , , , , , , , , , , , , ,

here is what FFA.net sent us...


Re: FFAnet support question/request.
To reply to this message, please go to
http://www.ffanet.com/help.htm
************************************************

Hello Joy,

Your credit card was not charged. If you choose to continue membership,
the free trial will continue through the 18th. Your billing day is the 19th.

The best place to start is the "Getting Started Step by Step" page at
http://pro.ffanet.com/start/
There is a lot of information in the Pro Marketing Primer:
http://www.ffanet.com/pro/procenter/primer/

Please contact me here at the Pro Help Center if I can be of
further assistance:
http://www.ffanet.com/pro/help/

Best Regards,

Michael
FFAnet Customer Support Agent
-----------------------------------------------------------------------

Now remember they said "Your credit card was not charged. If you choose to continue membership,
the free trial will continue through the 18th. Your billing day is the 19th."

Take a look at our reply we have included a copy of the bank transcation.
pay close attention too the bank staement and you will see a charge for 39.00 on the 12th of January that was just 1 day after my wife signed up on the 11th of january 2007

Date: Fri, 12 Jan 2007 12:48:04 -0800 (PST)
From: "Edward Leach" Add to Address Book Add Mobile Alert
Subject: Re: FFAnet Member Payment Report
To: "FFAnet Support Center ***Please reply by going to www.ffanet.com/help.htm***"
Yes it was charged. my wife and i went too the bank and they showed it too us. and i went on line to see for myself and it is in there. It shows a charge for 39.00 and they told us we will see who the charge came from tommorrow if we were to go online again and look at our account. but the bank was able to tell us immediately that it was FFA.net. what we did also was save the email you just sent us and make a copy of it to show our bank that you acknowledge that our account should not have been charged to 7 days later.

This is a copy of our account as we went online to see before we went too the bank.
notice the 39.00 charge on january 12 2006

Transactions


Current Balance: $52.06 Show last 10 days 30 days 60 days
Available Balance: $52.06 Sort by (choose option) Date Type Description Check or Reference No. Amount


Pending Number Type Description Amount
01/12/2007 DIRECTDEBIT PURCHASE AUTHORIZATION $-3.00

01/12/2007 DIRECTDEBIT PURCHASE AUTHORIZATION $-2.14

01/12/2007 DIRECTDEBIT PURCHASE AUTHORIZATION $-1.00

01/12/2007 CREDIT ATM DEPOSIT $64.00

01/12/2007 DIRECTDEBIT PURCHASE AUTHORIZATION $-120.00

01/12/2007 DIRECTDEBIT PURCHASE AUTHORIZATION $-39.00


Date Number Type Description Amount Balance
01/10/2007 POS HIGHWIRED INTERNET IN PITT MEADOWS XX
VISA DDA PUR $-10.00 $153.20
01/10/2007 POS VIDEO WORLD BURLINGTON VT
VISA DDA PUR $-15.71 $163.20
01/09/2007 POS KOHL S 0711 SOUTH BURLING VT
DDA PURCHASE $-15.00 $178.91
01/09/2007 POS GULF 9180559 BURLINGTON VT
VISA DDA PUR $-35.00 $193.91
01/09/2007 CREDIT VISA DDA REF $24.95 $228.91
01/08/2007 POS CLKBANK COM DOWNLOAD [protected] ID
VISA DDA PUR $-4.95 $203.96
01/08/2007 POS HANNAFORD FOOD DRUG BURLINGTON VT
DDA PURCHASE $-5.87 $208.91
01/08/2007 DEBIT StormPay.com Inc WEB SALES $-7.00 $214.78
01/08/2007 POS CNS ADVANCE STORE C33 SOUTH BURLING VT
DDA PURCHASE $-12.44 $221.78
01/08/2007 POS ELITE CONCEPTS INC [protected] RI
VISA DDA PUR $-19.99 $234.22
01/08/2007 POS PARTS AMERICA COM INC PHOENIX AZ
VISA DDA PUR $-30.23 $254.21
01/05/2007 POS 2CO COM LGTSERVI [protected] OH
VISA DDA PUR $-24.95 $284.44
01/05/2007 POS COMCAST CABLE COMM 800 COMCAST MA
VISA DDA PUR $-75.66 $309.39
01/05/2007 DEBIT DEBIT $-150.00 $385.05
01/05/2007 DEP DEPOSIT $130.40 $535.05
01/04/2007 DEBIT StormPay.com Inc WEB SALES $-0.33 $404.65
01/04/2007 DEBIT StormPay.com Inc WEB SALES $-0.67 $404.98
01/04/2007 POS CNS MAXI DRUG INC 13 BURLINGTON VT
DDA PURCHASE $-2.00 $405.65
01/04/2007 POS EXXONMOBIL BURLINTN VT
DDA PURCHASE $-15.00 $407.65
01/04/2007 POS DOMAIN NAMES HOSTING [protected] AZ
VISA DDA PUR $-16.15 $422.65
01/04/2007 POS COV LONG DISTANCE SVC [protected] NJ
VISA DDA PUR $-19.05 $438.80
01/04/2007 POS VERIZON WEB VERIZON COM TX
VISA DDA PUR $-60.00 $457.85
01/04/2007 POS PROGRESSIVE INS [protected] OH
VISA DDA PUR $-81.33 $517.85
01/04/2007 331 CHECK CHECK $-95.06 $599.18
01/03/2007 POS HANNAFORD BROS CO 35 SOUTH BURLIN VT
DDA PURCHASE $-4.22 $694.24
01/03/2007 POS GULF 9180559 BURLINGTON VT
VISA DDA PUR $-8.90 $698.46
01/03/2007 330 CHECK CHECK $-27.08 $707.36
01/03/2007 329 CHECK CHECK $-35.21 $734.44
01/03/2007 DEBIT DEBIT $-349.00 $769.65
01/03/2007 DIRECTDEP US TREASURY 303 SOC SEC $88.00 $1, 118.65
01/03/2007 DIRECTDEP US TREASURY 303 SOC SEC $88.00 $1, 030.65
01/03/2007 DIRECTDEP US TREASURY 303 SOC SEC $88.00 $942.65
01/03/2007 DIRECTDEP US TREASURY 303 SOC SEC $88.00 $854.65
01/03/2007 DIRECTDEP US TREASURY 303 SOC SEC $687.00 $766.65
01/02/2007 DEBIT INTERNATL FEE $-0.08 $79.65
01/02/2007 DEBIT INTERNATL FEE $-0.25 $79.73
01/02/2007 POS CNS MAXI DRUG INC 43 BURLINGTON VT
DDA PURCHASE $-4.00 $79.98
01/02/2007 POS ADLANDPRO COM WINNIPEG XX
VISA DDA PUR $-7.94 $83.98
01/02/2007 POS SITEGROUND LLC [protected] NY
VISA DDA PUR $-8.95 $91.92
01/02/2007 POS VIDEO WORLD BURLINGTON VT
VISA DDA PUR $-9.18 $100.87
01/02/2007 POS ACCESSLINE ONENUMBE AL HELP COM WA
VISA DDA PUR $-23.24 $110.05
01/02/2007 POS ADLANDPRO COM WINNIPEG XX
VISA DDA PUR $-24.92 $133.29
01/02/2007 POS AMZ AMAZON PAYMENTS AMZN COM BILL WA
VISA DDA PUR $-35.95 $158

We printed out FFa.net 7 day trial offer to show the bank as well as the emails they sent us. It is Crystal Clear that FFA.net didnot keep too their 7 day trial agreement. Their GREED blinded them and they hastily charged our account and totally denied it. Our bank is taking action now and we should be getting back our money soon.

Stay Away From FFA.net!

Ge
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Comments

  • Ag
      24th of Feb, 2011
    0 Votes

    I have the same problem, they claimed to have marked my account paid in full but still charge me 40 bucks every few months. I hate this company and am about to call them AGAIN to try and fix this.

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