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Ferns N Petals / Payment not received and worst service

1 India

Hi,

This is one of the worst service I have ever came across, I have placed the order on FNP for my wife's Birthday. The delivery should be on 3rd, On 3rd at 7.00 pm they said sorry they cant deliver the order and today is aug31st up to now I am due in getting my refund.

1) they ruined my wishes, they charge me extra for the offsite delivery.
2)they don't mind even to inform up to the last minute
3)they didn't give me my refund and keep us wait for almost 1hr every time u call the customer call. and that is the worst part, lot of people will be talking backside and cracking jokes.I thought there call center is in some fish market.

Ve
Aug 30, 2016

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