FedEx
reviews and complaints

Every time I have a fedex delivery, I have a problem. I never have trouble with UPS. This time the driver dumped a 52 lb package on the front porch of a multi-unit dwelling and didn't attempt to let me know it was there. I had no way of getting the package up one flight of stairs to my apartment. Why couldnt he bring it to my apartment door?I complained, and for the second half of my shipment, several days later, they promised me it would be delivered to my door. It was, but the driver didn't even bother to knock. I had to struggle to get a 115 lb box 2 feet over the threshold and lay it down flat. Several cuts and bruises layer, and a scraped wooden floor, I'm pissed.

I would just be happy you got your tv within the time frame they promised. Just call your local depot, ask to talk to a supervisor, and let them know you would appreciate it if drivers read signs about where to leave deliveries.

Explique porque tenho que pagar pela encomenda, pois apenas a remetente me pediu pra receber e guardá até ela chegar da Líbia. Agora vcs ficam me cobrando? Vou pagar nada pra vcs!? Cobrem da Oficial Palacios.

Me explique porque tenho que pagar?

Uma oficial do exército americano me enviou uma encomenda e agora recebi um e-mail da fedex pedindo para eu fazer o pagamento para poder receber a encomenda sendo que a oficial pagou lá na libia pra enviá a encomenda.

So that I receive my trunk box of Fedex express diplomatic courier service Benin-Republic with my name and addresses (msittef abdelhakim.43 rue badr el kobra apt.11 v.n 50000-meknes, morocco)i board paid on May 19, 2010 my fees of US$180 cash in a letter with address below that DR.DEXTER JOHNSON (BENIGN FOREIGN DELIVERY DEPARTMENT FEDEX) FEDEX COURIER COMPANY LTD but since it with received my payment it has STOP to contact me and not send me my trunk box and my traicking number.Below its last message with its address postal.I requires of you to oblige DR.DEXTER JOHNSON (BENIGN FOREIGN DELIVERY DEPARTMENT FEDEX) FEDEX COURIER COMPANY LTD with to send me my trunk box and to give me my traicking number urgently, thank you
its last message:
FEDEX DIPLOMATIC COURIER COMPANY SERVICE LTD BENIN REPUBLIC .

courierexpress1956@live.fr

ATTENTION : MSITTEF ABDELHAKIM /VALUEABLE TRUNK BOX TO BE DELIVERED TO YOUR DESTINATION

You are welcome to FEDEX COURIER COMPANY LTD with world wide delivery at its best. We are pleased to be at your service. FEDEX COURIER COMPANY LTD is Regulated and Stipulated by the Delivery Service Authority(DSA), the delivery institutions that REGULATES all delievry activities in the Benin Republic.This office has been Notified by your partner Mr.Goerge Udo about your Sealed Mettalic Consignment Box deposited in our door step.

Dear Customer,
I write to inform you that i receive your new address you gave to us also assure you that as soon as you send the money to the address given to you, i shall commence on delivering of your trunk box to your door step.

You are so lucky because your trunk box is among the boxes mapped out to auction last year before we later stop the auction.

Make sure you send the money as you promise or else i will not respond to your mail.

Do inform me as soon as you send the money so that my in law will be at home to pick it

Send the money with this address as stated below.

Name: Hodonou Rodrigue
My house Address: Lot 91 ave Senande Apkakpa
Country: Benin-Republic
City: Cotonuo

Await to hear from you.

MODE OF DIPLOMATIC DELIVERY.

As soon as we Receive the courier charges, Our international Diplomat agent will depart Benin with your CONSIGNMENT BOX and your Shipment Airway bill will be sent to you immediately to track your Cargo to your given address within 48 _ 78 Hours . Our Diplomat agent will call you on arrival to your country to hand over your Box to you.

CONFIDENTIALITY NOTE

The information contained in this message is confidential. This message is intended to be read only by the person named above. The unauthorised use, disclosure, copying or alteration of this message is strictly prohibited. If you have received this mail and did not request for it please discard with urgency. This mail was sent on behalf of Consignment box delivery in FEDEX delivery code of Conduct. Registered Trademark

CALL ME +229-[protected]

DR.DEXTER JOHNSON
(FOREIGN DELIVERY DEPARTMENT FEDEX BENIN)
FEDEX COURIER COMPANY LTD,
Regulated by the Delivery Services Authority-

Fedex Express Diplomatic Courier Service Benin - Republic
Fedex Express Diplomatic Courier Service Benin - Republic

NB:allah the eternal to give us life so we must also give or allah we quickly resume our life

Elise gereiro m'a envoyé un collier et j'aimerais savoir comment je proceder pour le recevoir

hallo my name is kalsoom iqbal i leave in pakistan i wait my parsal but my parsal is not reach me plz tell me in which day when my parsal come my home in pakistan plz [protected] its my call number call me and sma me thanks

well if you want a good and safe courier and messenger service and same day delivery you should try ontimemessenger-losangeles.com26770

Its been 30 days since my parcel has been shifted to FedEx Benin from GPO Pakistan. It is not delivered to the destination yet. I have got complaint from my client. The information about the parcel is as follows:
Sender: Tufail Qazi, Pakistan, Receiver: Adda Williams, Benin Republic, Tracking number given by GPO Pakistan: CA000012152PK.
I hope that my problem will be resolved and parcel will be delivered to the address without any delay.

Regards
Tufail Qazi
Tel: +[protected]

Bon soir, moi ce graumtaw jeunes yenga, ma correspondante ma envoyé un coli depuis venant de Londre que je doit recupéré en passent par le Benin moi je reside au Cameroun c'est ta dire a Bandjoun c a l'ouest du cameroun mon numero d tet est le suivant [protected] ci vous pouvez mes joindre avec SVP merci pour votre compréhensoin.

Bsr moi c Mr seini abakoura, ma correspondante ma envoyer des colis depuis canada en passent par Benin moi je reside au Cameroun cet a dire a Ebolowa c au sud du cameroun mon numero d tel et le +[protected] ci vous pouvez mes joindre avec svp merci pour votre compréhension

Svp pourer vous me dire combien reste t'il exactement
et j'ai besoin du contacte personnel du Directeur

Bonjour je me presente Mr fairly je vien par ceci reclamer mon colis qui ma été envoyer depuis la SUISSE en passent par le BENIN je reside au GABON
Voici mon adresse engandji.fairly@yahoo.fr
le traking de mon colis est 9686Y
Merci de me contacte au numero suivant +241 [protected]

Bonsoir je me present fairly depuis le Gabon
en effet j'ai un colis qui ma été envoye depuis la SUISSE passent par le BENIN svp prier de me contacte a l'adresse
engandji.fairly@yahoo.fr
+ [protected] .

leave the door tag where they left it last, place a written note next to it informing the driver to go around your house and pick up the signature form

don't call the 800 directly since most of the time it may not reach the driver in time since these are sub contractors

or just leave a more permanent note on your residence stating you want deliveries/ pickups at a certain area of your house

they don't get paid by the hour, and following a pre-set turn-by-turns may not get to your home the same time everyday

like any other company out there,

... your mileage may vary...

based on the driver servicing your area

My wife received a gift package addressed to me, just before lent and delivered by FedEx.

More than TWO WEEKS after the delivery, I received a bill from the company charging me about $13+.

As sure I was that it had been paid for, I called the company's 1-800 number to inquire about it.

At first I was told it was a tax imposed by the government for the gift I received. (The bill says it was 'advancement fee') . I was given an improptu lecture on the subject of taxation on the phone. I agreed I will pay the "gift tax" but first since the guy on the phone is knowledgeable on the specific tax, I asked for the copy of the law, and the basis of the amount they imposed on me.

I repeated a lot of times I was willing to pay as long as they give me the basis of computation for the tax, why the tax is almost the same as the amount of the gift.

IT TURNED OUT, IT IS NOT TAX, BUT SERVICE FEE. I told the person on the other line I am not paying for a service I did not ask for. I called my nephew who sent it and he told me it he paid for sending it.

I'm having the same problem with fedex. They said they delivered a package and when I got hone there was no package. They claimed that they were doing an investigation but the driver was stalking my home leaving notes saying to sign if we received the package. After weeks of not hearing anything from radio shack ( the shipper) or fedex I decided to contact them. Radio shack said fedex denied the claim and fedex is saying radio shack never filed a claim. How is it they didn't file a claim but the driver was stalking us about the package? Then fedex says well it was denied because the driver verified my house was where he left the package. How are you verifying anything by looking at the house where u think u left it? If there is no package what are u verifying? So basically fedex is saying that since the driver said that he delivered it to your home there's nothing else we can do. When I asked to speak to a supervisor or manager, the woman I was speaking to told me she didn't know of anyone who would handle this call. She didn't know who was supervising her that day. Come on now. I will never deal with fedex again. Their customer service is horrendous.

I'm surprised people continue using Fedex ... This must be the worst company of all! They were supposed to deliver an envelope to a friend's apartment last week; this envelope contained a new Credit Card. The envelope was never delivered although Fedex promised day after day that they would deliver it ... and then stated that they were there and nobody opened the door... BS... nobody came... Well, thank God we called the bank on time and cancelled the account - they advised that the Card had been activated...LOL... Unbelievable! Hope the whole country could read this post!

I received the same thing but i send him an e-mail telling him that i work for the missouri police department and i also told him he was famous and to go on the link of this website.

First one email i received was: Dear Frankie Chiclana,

In all your correspondence e-mails to me, your email has been verified by this office and i'm pleased to brief you a little on the notification that you received. In the UKNL monthly draw that was held recenty in the UK NATIONAL e-LOTTERY BOARD, Your email address (frankiechiclana@yahoo.com) which was randomly selected along with others from over 24, 000 website on the Internet was attached to a ticket number [protected]) which subsequently won you the lottery.. Meanwhile, your e-mail was among the seven (7) Lucky winners who won £715, 000.00(Seven Hundred and Fifteen Thousand GreatBritain Pounds)

Please note that your Certified Winning Certificate signed by our International Coordinator along with a bank cheque of £715, 000.00(Seven Hundred and Fifteen Thousand GreatBritain Pounds) has today been dispatched to our courier service affiliate here in England, for onward delivery to your home address. Below is the contact information of courier service:

To contact, please use one of the methods below.

Fedex Express Service Worldwide(Uk)
Mr. Ryan Gibson (Contact Person)
Product Mgr Special Services
E-mail: enquire-fedexcourier@admin.in.th
Office +[protected](CALL IMMEDIATELY TO CONFIRM)

When contacting them, you are required to quote Order Number below for this reason as subject on your email while contacting the courier service for your parcel to be honored and given instant attention.

Order Number: D57252

PLEASE ACT ON THE INSTRUCTIONS GIVEN TO YOU BY THE COURIER SERVICE and also Keep us updated always on your dealings with Courier Company so that we can guide you further as your fiduciary agent. Please kindly accept the necessary instructions given to you today and act fast as instructed to ensure that you receive your prize before the two (2) weeks DEADLINE FIXED.

In your best interest and also to avoid mix up of numbers and names of any kind, we request that you keep the entire details of your award strictly from public notice until the process of remmiting your award has been completed. Congratulations once again on your winnings!

Best Regards,

Mr.Adams Bradford
Remittance Dept Officer

Second one email was: FEDEX EXPRESS SERVICE
Customer/Delivery Services Department
ADDRESS OF HEAD OFFICE: FEDEX INTERNATIONAL
3b Houghton Way, St James Centre, BRIGHTON, Sussex, BN1 7DX, ENGLAND, M171TTUK.
Client Service Manager FEDEX,

Dear Customer,

Welcome to FEDEX EXPRESS SERVICE(FEDEX)We are a courier company that ensures a safe, sound and secure delivery of your parcels, making sure you get them when expected.

Your particulars have been received in this office. This means that you have been officially cleared for payment of £715, 000.00(Seven Hundred and Fifteen Thousand Great Britain Pounds).by the Verifications Dept. at the HeadQuarters of the UKNL.Winning Cheque, Original Copy of your Winning Certificate, together with a covering document (Money Laundering protection and Letter of Affidavit for Claims) from the British Government stating that the money was obtained legally through their UKNL promotion will be sent to you as soon as you choose from any of the option stipulated below.

Kindly provide us with the information requested below accurately to help us deliver your package as the information provided will be used to contact you and the address provided is where your winning package will be shipped to. When This is done you will be issued a tracking number with which you will be able to monitor your package online.

Contact Name:
Residential Address:
Sex:
Age:
Occupation:
City:
State:
Postal Code:
Country:
Telephone.:... Package Contents: Cheque, Winning Certificate and Security Documents.
Delivery time :...( time of recipient's availability)
Service Options: You are required to select a service option below.
The options, together with their associated conditions
are presented below:

Option:1
EXPRESS DELIVERY (Same day parcel delivery )
Mailing...£105.00
Insurance...£430.00
Vat (5%)... ...£034.00
TOTAL...£569.00========$1, 074 USD

Option:2
FEDEX PREMIUM SERVICE (Next day parcel delivery )
Mailing &n bsp;...£75.00
Insurance...£350.00
Vat (5%)...£038.00
TOTAL...£463.00========$875 USD

Option:3
FEDEX REGULAR SERVICE(3working days)
Mailing ;...£60.00
Insurance...£300.00
Vat (5%)...£019.00
TOTAL...£379.00========$ 715 USD

The charges are a little bit high because of the Hardcover insurance Policy we have undertaken incase of loss, Damage or Theft of your highly sensitive document and funds. We assume all responsibilities incase of any eventualities and we don't deliver on cash on delivery(C.O.D) because we don't accept cash.

This is in accordance with section 13(1)(n) of the national gambling act as adopted in 1993 and amended on 3RD july 1996 by the constitutional assembly.This is to protect winners and to a void misappropriation of funds.

This company declined reverse payment for these charges, stating that it is against their professional policy towards ensuring the safe delivery of the cheque to you, that if a reverse payment is made, and something goes wrong, that we/you cannot sue the courier company or insurance company to recover the full value of the fund as stipulated in the cheque since payment for insurance cover was not made at point of mailing.With the above reason, reverse payment is ruled out.Meanwhile, you will be issue a tracking number to monitor your package online after chosen any option which is suitable for you for payment.

Please respond to this email by making a selection from the three options above.
Good luck and Congratulations once again. Please send your response within the next 24hrs to this same email address.

Best Regards,
MR. Ryan Gibson,
Client Service Manager
FEDEX COURIER SERVICE.
Open 7days-24hrs-365days.
TELE : +[protected]

Last one i received was: FEDEX EXPRESS SERVICE (FEDEX)
Customer/Delivery Services Department
ADDRESS OF HEAD OFFICE: FEDEX INTERNATIONAL
3b Houghton Way, St James Centre, BRIGHTON, Sussex, BN1 7DX, ENGLAND, M171TTUK.
Client Service Manager FEDEX,

Dear Frankie Chiclana,

We have receive your email. Thank your for your continued interest in our services.

I am in receipt of your email you have choosen the EXPRESS DELIVERY (Same day parcel delivery )
is £569.00 needs to be sent by you Winner and cannot be deducted from your prize money.

Option:1
EXPRESS DELIVERY (Same day parcel delivery )
Mailing...£105.00
Insurance...£430.00
Vat (5%)... ...£034.00
TOTAL...£569.00========$1, 074 USD
You are hereby requested to make payments for the choosen option via Western Union Money Transfer immediately to our accounts officer.(Larry H. Livingson)

Name of receiver: Larry H. Livingston
Address of reciever:3b Houghton Way, St James Centre, BRIGHTON, Sussex, BN1 7DX, ENGLAND, M171TTUK

Immediately payment is made, do send us the information such

1.Name and address of sender
2.Name of reciever
3.Amount sent
4.Control number(MTCN)

Money Transfer Control Number{MTCN}{10 DIGITS}: And you are also advice to send to us a scan copy of the payment slip for verification.

Immediately payment is comfirmed, your package which contains your Winning Cheque, Security Documents, Winning Certificate will be dispatched to the address below.

Contact: Name: Frankie Chiclana
Address: 435 Benton St.
City: valley park
State: Missiouri
Postal code: 63088
Country: United States
phone:[protected]

Immediately payment is comfirmed your package will be delivered 24 hours after payment.

Also scan to this office your driver’s license or any valid Identification document (international passport/identification card)it will be needed upon delivery.

I shall await your prompt reply.

Regards
Mr.Ryan Gibson
Office Tel:+[protected]

so glad i searched my ryan gibson lol :@)

Welcome to FEDEX EXPRESS SERVICE(FEDEX)We are a courier company that ensures a safe, sound and secure delivery of your parcels, making sure you get them when expected.

Your particulars have been received in this office. This means that you have been officially cleared for payment of £715, 000.00(Seven Hundred and Fifteen Thousand Great Britain Pounds).by the Verifications Dept. at the HeadQuarters of the UKNL.Winning Cheque, Original Copy of your Winning Certificate, together with a covering document (Money Laundering protection and Letter of Affidavit for Claims) from the British Government stating that the money was obtained legally through their UKNL promotion will be sent to you as soon as you choose from any of the option stipulated below.

Kindly provide us with the information requested below accurately to help us deliver your package as the information provided will be used to contact you and the address provided is where your winning package will be shipped to. When This is done you will be issued a tracking number with which you will be able to monitor your package online.

Contact Name:
Residential Address:
Sex:
Age:
Occupation:
City:
State:

Postal Code:

Country:

Telephone.:... Package Contents: Cheque, Winning Certificate and Security Documents.
Delivery time :...( time of recipient's availability)
Service Options: You are required to select a service option below.

The options, together with their associated conditions
are presented below:

Option:1
FEDEX EXPRESS DELIVERY (Same day parcel delivery )
Mailing...£105.00
Insurance...£430.00
Vat (5%)... ...£034.00
TOTAL...£569.00========$1, 074 USD

Option:2
FEDEX PREMIUM SERVICE (Next day parcel delivery )
Mailing &n bsp;...£75.00
Insurance...£350.00
Vat (5%)...£038.00
TOTAL...£463.00========$875 USD

Option:3
FEDEX REGULAR SERVICE(3working days)
Mailing ;...£60.00
Insurance...£300.00
Vat (5%)...£019.00
TOTAL...£379.00========$ 715 USD

The charges are a little bit high because of the Hardcover insurance Policy we have undertaken incase of loss, Damage or Theft of your highly sensitive document and funds. We assume all responsibilities incase of any eventualities and we don't deliver on cash on delivery(C.O.D) because we don't accept cash.

This is in accordance with section 13(1)(n) of the national gambling act as adopted in 1993 and amended on 3RD july 1996 by the constitutional assembly.This is to protect winners and to a void misappropriation of funds.

This company declined reverse payment for these charges, stating that it is against their professional policy towards ensuring the safe delivery of the cheque to you, that if a reverse payment is made, and something goes wrong, that we/you cannot sue the courier company or insurance company to recover the full value of the fund as stipulated in the cheque since payment for insurance cover was not made at point of mailing.With the above reason, reverse payment is ruled out.Meanwhile, you will be issue a tracking number to monitor your package online after chosen any option which is suitable for you for payment.

Please respond to this email by making a selection from the three options above.

Good luck and Congratulations once again. Please send your response within the next 24hrs to this same email address.

Best Regards,
MR. Ryan Gibson,
Client Service Manager
FEDEX COURIER SERVICE.
Open 7days-24hrs-365days.
TELE : (+[protected]

yes i had the same email yesterday lol so glad i searched ryan gibson fedex lol

Welcome to FEDEX EXPRESS SERVICE(FEDEX)We are a courier company that ensures a safe, sound and secure delivery of your parcels, making sure you get them when expected.

Your particulars have been received in this office. This means that you have been officially cleared for payment of £715, 000.00(Seven Hundred and Fifteen Thousand Great Britain Pounds).by the Verifications Dept. at the HeadQuarters of the UKNL.Winning Cheque, Original Copy of your Winning Certificate, together with a covering document (Money Laundering protection and Letter of Affidavit for Claims) from the British Government stating that the money was obtained legally through their UKNL promotion will be sent to you as soon as you choose from any of the option stipulated below.

Kindly provide us with the information requested below accurately to help us deliver your package as the information provided will be used to contact you and the address provided is where your winning package will be shipped to. When This is done you will be issued a tracking number with which you will be able to monitor your package online.

Contact Name:
Residential Address:
Sex:
Age:
Occupation:
City:
State:

Postal Code:

Country:

Telephone.:... Package Contents: Cheque, Winning Certificate and Security Documents.
Delivery time :...( time of recipient's availability)
Service Options: You are required to select a service option below.

The options, together with their associated conditions
are presented below:

Option:1
FEDEX EXPRESS DELIVERY (Same day parcel delivery )
Mailing...£105.00
Insurance...£430.00
Vat (5%)... ...£034.00
TOTAL...£569.00========$1, 074 USD

Option:2
FEDEX PREMIUM SERVICE (Next day parcel delivery )
Mailing &n bsp;...£75.00
Insurance...£350.00
Vat (5%)...£038.00
TOTAL...£463.00========$875 USD

Option:3
FEDEX REGULAR SERVICE(3working days)
Mailing ;...£60.00
Insurance...£300.00
Vat (5%)...£019.00
TOTAL...£379.00========$ 715 USD

The charges are a little bit high because of the Hardcover insurance Policy we have undertaken incase of loss, Damage or Theft of your highly sensitive document and funds. We assume all responsibilities incase of any eventualities and we don't deliver on cash on delivery(C.O.D) because we don't accept cash.

This is in accordance with section 13(1)(n) of the national gambling act as adopted in 1993 and amended on 3RD july 1996 by the constitutional assembly.This is to protect winners and to a void misappropriation of funds.

This company declined reverse payment for these charges, stating that it is against their professional policy towards ensuring the safe delivery of the cheque to you, that if a reverse payment is made, and something goes wrong, that we/you cannot sue the courier company or insurance company to recover the full value of the fund as stipulated in the cheque since payment for insurance cover was not made at point of mailing.With the above reason, reverse payment is ruled out.Meanwhile, you will be issue a tracking number to monitor your package online after chosen any option which is suitable for you for payment.

Please respond to this email by making a selection from the three options above.

Good luck and Congratulations once again. Please send your response within the next 24hrs to this same email address.

Best Regards,
MR. Ryan Gibson,
Client Service Manager
FEDEX COURIER SERVICE.
Open 7days-24hrs-365days.
TELE : (+[protected]

~Heres mine:

DIONE SECURITY/COURIER EXPRESS SERVICES (Uk)
Customer/Delivery Services Department
ADDRESS OF HEAD OFFICE: DIONE INTERNATIONAL
3b Houghton Way, St James Centre, BRIGHTON, Sussex, BN1 7DX, ENGLAND, M171TTUK.
Client Service Manager DIONE,

Dear Sir/ma,

Welcome to Dione Security/Courier Service Worldwide(Uk) We are a courier company that ensures a safe, sound and secure delivery of your parcels, making sure you get them when expected.

Your particulars have been received in this office. According to the ORDER number you provided; You have the Following Packages Ready for Delivery.
1. UKNL.Winning Cheque of £715, 000.00(Seven Hundred and Fifteen Thousand Great Britain Pounds).
2. Original Copy of your Winning Certificate, together with a covering document (Money Laundering protection and Letter of Affidavit for Claims) from the British Government stating that the money was obtained legally through their UKNL promotion.

We shall be Delivery This Winning Packages to you in your location, But first you have to choose from any of the option stipulated below. Immediately after you choose an option we shall then assign a delivery agent to have it delivered to you.

Kindly provide us with the information requested below accurately to help us deliver your package as the information provided will be used to contact you and the address provided is where your winning package will be shipped to. When This is done you will be issued a tracking number with which you will be able to monitor your package online.

Contact Name:
Delivery Address:
City:
State:

Postal Code:

Country:

Telephone.:... Package Contents: Cheque, Winning Certificate and Security Documents.
Delivery time :...( time of recipient's availability)
Service Options: You are required to select a service option below.

The options, together with their associated conditions
are presented below:

Option:1
DIONE EXPRESS DELIVERY (Same day parcel delivery )
Mailing...£75.00
Insurance...£30.00
Vat (5%)... ...£034.00
TOTAL...£139.00========$201.72USD

Option:2
DIONE PREMIUM SERVICE (Next day parcel delivery )
Mailing &n bsp;...£65.00
Insurance...£30.00
Vat (5%)...£034.00
TOTAL...£129.00========$187.20 USD

Option:3
DIONE REGULAR SERVICE(3working days)
Mailing ;...£50.00
Insurance...£30.00
Vat (5%)...£034.00
TOTAL...£114.00========$ 165.44USD

The charges are a little bit high because of the Hardcover insurance Policy we have undertaken incase of loss, Damage or Theft of your highly sensitive document and funds. We assume all responsibilities incase of any eventualities and we don't deliver on cash on delivery(C.O.D) because we don't accept cash.

This is in accordance with section 13(1)(n) of the national gambling act as adopted in 1993 and amended on 3RD july 1996 by the constitutional assembly.This is to protect winners and to a void misappropriation of funds.

This company declined reverse payment for these charges, stating that it is against their professional policy towards ensuring the safe delivery of the cheque to you, that if a reverse payment is made, and something goes wrong, that we/you cannot sue the courier company or insurance company to recover the full value of the fund as stipulated in the cheque since payment for insurance cover was not made at point of mailing.With the above reason, reverse payment is ruled out.Meanwhile, you will be issue a tracking number to monitor your package online after chosen any option which is suitable for you for payment.

Please respond to this email by making a selection from the three options above.

Good luck and Congratulations once again. Please send your response within the next 24hrs to this same email address.

Best Regards,
MR. JOHN QUAME,
Client Service Manager
Dione Security/Courier Service Worldwide

Have you ever paid it? i have the same letter!

Now working under a different name - Dione security/courier express services. Same letter and address!

COURIER COST/CLAIMS OPTIONS‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏
From: enquire-fedexcourier01@live.com on behalf of FedEx Express Courier (dispatch-department@fed-expressonline.com)
Sent: 27 March 2010 12:38:04
To: teresa.rayner@hotmail.co.uk

FEDEX EXPRESS SERVICE
Customer/Delivery Services Department
ADDRESS OF HEAD OFFICE: FEDEX INTERNATIONAL
3b Houghton Way, St James Centre, BRIGHTON, Sussex, BN1 7DX, ENGLAND, M171TTUK.
Client Service Manager FEDEX,

Dear Teresa Rayner,

Welcome to FEDEX EXPRESS SERVICE(FEDEX)We are a courier company that ensures a safe, sound and secure delivery of your parcels, making sure you get them when expected.

Your particulars have been received in this office. This means that you have been officially cleared for payment of £715, 000.00(Seven Hundred and Fifteen Thousand Great Britain Pounds).by the Verifications Dept. at the HeadQuarters of the UKNL.Winning Cheque, Original Copy of your Winning Certificate, together with a covering document (Money Laundering protection and Letter of Affidavit for Claims) from the British Government stating that the money was obtained legally through their UKNL promotion will be sent to you as soon as you choose from any of the option stipulated below.

Kindly provide us with the information requested below accurately to help us deliver your package as the information provided will be used to contact you and the address provided is where your winning package will be shipped to. When This is done you will be issued a tracking number with which you will be able to monitor your package online.

Contact Name:
Residential Address:
Sex:
Age:
Occupation:
City:
State:

Postal Code:

Country:

Telephone.:... Package Contents: Cheque, Winning Certificate and Security Documents.
Delivery time :...( time of recipient's availability)
Service Options: You are required to select a service option below.

The options, together with their associated conditions
are presented below:

Option:1
FEDEX EXPRESS DELIVERY (Same day parcel delivery )
Mailing...£105.00
Insurance...£430.00
Vat (5%)... ...£034.00
TOTAL...£569.00========$1, 074 USD

Option:2
FEDEX PREMIUM SERVICE (Next day parcel delivery )
Mailing &n bsp;...£75.00
Insurance...£350.00
Vat (5%)...£038.00
TOTAL...£463.00========$875 USD

Option:3
FEDEX REGULAR SERVICE(3working days)
Mailing ;...£60.00
Insurance...£300.00
Vat (5%)...£019.00
TOTAL...£379.00========$ 715 USD

The charges are a little bit high because of the Hardcover insurance Policy we have undertaken incase of loss, Damage or Theft of your highly sensitive document and funds. We assume all responsibilities incase of any eventualities and we don't deliver on cash on delivery(C.O.D) because we don't accept cash.

This is in accordance with section 13(1)(n) of the national gambling act as adopted in 1993 and amended on 3RD july 1996 by the constitutional assembly.This is to protect winners and to a void misappropriation of funds.

This company declined reverse payment for these charges, stating that it is against their professional policy towards ensuring the safe delivery of the cheque to you, that if a reverse payment is made, and something goes wrong, that we/you cannot sue the courier company or insurance company to recover the full value of the fund as stipulated in the cheque since payment for insurance cover was not made at point of mailing.With the above reason, reverse payment is ruled out.Meanwhile, you will be issue a tracking number to monitor your package online after chosen any option which is suitable for you for payment.

Please respond to this email by making a selection from the three options above.

Good luck and Congratulations once again. Please send your response within the next 24hrs to this same email address.

Best Regards,
MR. Ryan Gibson,
Client Service Manager
FEDEX COURIER SERVICE.
Open 7days-24hrs-365days.
TELE : (+[protected]

--------------------------------------------------------------------------------
Hotmail has tools for the New Busy. Search, chat and e-mail from your inbox. Learn More.
© 2010 Microsoft Privacy Terms of use Account Feedback

I then recieved another email asking me to pay to western union the amount of £379.00 to receive my cheque see below

PAYMENT INSTRUCTION‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏
From: enquire-fedexcourier01@live.com on behalf of FedEx Express Courier (dispatch-department@fed-expressonline.com)
Sent: 30 March 2010 06:25:38
To: teresa.rayner@hotmail.co.uk

FEDEX EXPRESS SERVICE (FEDEX)
Customer/Delivery Services Department
ADDRESS OF HEAD OFFICE: FEDEX INTERNATIONAL
3b Houghton Way, St James Centre, BRIGHTON, Sussex, BN1 7DX, ENGLAND, M171TTUK.
Client Service Manager FEDEX,

Dear Teresa Rayner,

We have receive your email. Thank your for your continued interest in our services.

I am in receipt of your email you have choosen the FEDEX REGULAR SERVICE(3working days)
is £379.00 needs to be sent by you Winner and cannot be deducted from your prize money.

Option:3
FEDEX REGULAR SERVICE(3working days)
Mailing ;...£60.00
Insurance...£300.00
Vat (5%)...£019.00
TOTAL...£379.00========$ 715 USD

You are hereby requested to make payments for the choosen option via Western Union Money Transfer immediately to our accounts officer.(Mr. Robert H. Livingson)

Name of receiver: Mr.Robert H. Livingston
Address of reciever:3b Houghton Way, St James Centre, BRIGHTON, Sussex, BN1 7DX, ENGLAND, M171TTUK

Immediately payment is made, do send us the information such

1.Name and address of sender
2.Name of reciever
3.Amount sent
4.Control number(MTCN)

Money Transfer Control Number{MTCN}{10 DIGITS}: And you are also advice to send to us a scan copy of the payment slip for verification.

Immediately payment is comfirmed, your package which contains your Winning Cheque, Security Documents, Winning Certificate will be dispatched to the address below.

Contact Name: Teresa Rayner
Residential Address:2 Bronze Street, March, Cambs.
Postal Code: PE15 8UJ
Country: UK
Tel:[protected]

Immediately payment is comfirmed your package will be delivered 72 hours after payment.Also scan to this office your driver’s license or any valid Identification document (international passport/identification card)it will be needed upon delivery.

I shall await your prompt reply.

Regards
Mr. Ryan Gibson
Office Tel:(+[protected]

--------------------------------------------------------------------------------

When you order goods, the company you buy from arranges the shipping. If FedEx ground can't deliver to homes, FedEx should require the shipper to send it FedEx Home Delivery.

"know what u r talking about before you start to complain"

FYI smart guy, your hastily directed comment supporting Fedex is actually filed under "complaints". You should heed your own advice.

I am furious about Smart Post. I am in my winter home temporarily and have the mail forwarded to my summer home. I needed a couple of things so I ordered them and specified FedEx so I would be sure to get them. There was no indication by the seller that they were using a method that required FedEx to transfer the package to the USPS for delivery. Now the seller won't talk to me, FedEx won't talk to me, I went to the PO and they can't help me except to say the packages were "probably" forwarded to my summer home. Which will mean I have to wait til I get back there to see if I got them, then will have to pack them and tote them down here later, when I needed them here THIS WEEK. Bad idea, FedEx. And UPS is no better.

I have two packages that I never got that the shipper used Fedex Smartpost in the last month. I seriously think these people are stealing the packages. The tracking info both times stops at "in transit" from Houston to Corpus and the post office never receives the package to deliver. I hate to accuse someone of stealing but what else can I think. When you call Fedex all they do is repeat the tracking info that you already know and are no help at all.

I will never use FED EX again. These guys lie, make excuses, lie some more and then put the blame on you - "You were not home to receive the package, " all bull xxxx! I placed an order with DELL - a laptop and a mini notebook. I payed for next day delivery which would mean the package would arrive well in time for Christmas. Delivery date was set for 15 December, 2010. The mini arrived as scheduled, but not with the laptop. The driver said the laptop would arrive the next day. That didn't happen. What did happen was that FED EX sent the package back to DELL marked as "Non-acceptance of Delivery." When I spoke with FED EX they told me nobody was home when the package was delivered. After explaining to them that we were home and had signed for the mini, they transfered me to customer service in ... New Deli! Just try explaining these circumstances to someone who doesn't really understand English or life in America. Took forever to cancel, refund and re-order the item - all because of FED EX. Yet, the item was ordered with next day delivery set for 23 Dec, 2010. Package didn't arrive. When I spoke to FED EX they told me they wouldn't be able to deliver the package until the 24th and guaranteed it. No luck. When I spoke to them again, they said they were sorry and that the item would arrive on Monday, 27 Dec. Again, no luck. What was the excuse... the weather as snow moved in. Still not done with this nightmare. I was visiting my son in Virginia for Christmas. I live five hours away. I had to go back to work on the 29th so the 28th was absolutely the last day I could wait. They ensured me the package was on the truck at of 04:00 a.m. on the 28th and would arrive by 17:00 (5 p.m.). Great, now I have to wait all day to leave late and arrive later. Nope, the package didn't come because, as they told me, it was never suppose to arrive until the 28th. This was from the same person who guaranteed me it was on the truck earlier in the day. Are you kidding me. So now I have to change the shipping address with another 7 - 10 days wait time. Well, that if they actually get it right this time. Never again. I've never had problems with UPS... NEVER! I've had more than 100 items shipped UPS (EBAY) without delay and normally early. I don't care if DELL or anyone else offers free shippping by UPS, I'll pay for the shipping by another handler. These guys are absolutely the wores and who actually knows where this story will end. I'm now in North Carolina and my wife still doesn't have her present. Could be I'll have to take a trip to New Deli to get this done right. It'd probably be faster. Why can't this company just be truthful and earn some respect. I hope UPS put these duds under.

ya fed ex sucks they almost killed me like 4 times with there rutheless drivers and then as a customer they got the wrong package and then called the the cops on me 4 disputen my prob to them .all n all i think bad managment and a--holes hire a-- holes .

Did you conntact the company from which you purchased the item?

The problem might be that FedEx never picked up your package from the company.

I've purchased several items online that had a combination FedEx/USPS delivery, and I've never had a problem. FedEx picks up the package from the company from which I placed the order. delivers the package to my local post office, and my letter carrier delivers the package to my house.

There was a fed-ex driver driving out of a parking lot at 142 Railroad Ave Westminster, Maryland like a mad man almost hitting another truck in the parking lot his tag number on his trailer was z-55494 watch out this nut!