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1.2 359 Reviews

Procter & Gamble Complaints Summary

18 Resolved
338 Unresolved
Our verdict: If considering services from Procter & Gamble with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Procter & Gamble reviews & complaints 359

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Newest Procter & Gamble reviews & complaints

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10:31 pm EST

Procter & Gamble dawn liquid grease dissolver

I too am looking for this product everywhere, but to no avail. This is my favorite product. I found this and it worked just as it said it would. Who knew truth in advertising was still alive. It seems lately I find a great product and sure enough it is discontinued in a few months. Please guide me to a place in which I can purchase it. Thanks much gail [protected]@roadrunner.com

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BrianSJ
, GB
Aug 14, 2019 7:10 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

For the second time I have purchased Fairy Platinum Plus and the tablets leak in the bag before I finish using them.
This is very unsatisfactory.
I shall change brands next time.

Brian

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Andrew Alberts
, GB
Jul 31, 2019 11:05 am EDT

I am Andrew Alberts. I recently interviewed for a Shave Care Research Support Technician job, one I have done previously about 2 years ago. The job entailed doing the same thing I did back then, so naturally I was optimistic about my chances. Big mistake that was. I believe that job was stolen from me and I want the decision to reject me reversed.

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Panera's
, US
Jul 28, 2019 8:41 pm EDT

Total sport deodorant fresh scent 2.25 oz., product does not work at all for controlling Uber arm sell. My wife had picked this up to for me, she can't remember where. It does not work at controlling personal perspiration smell. I have not had any issues with under arm perspiration smell in the past. Should this product be purple in color ?

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Cheecho
, US
May 25, 2019 6:35 pm EDT

This certain type of Fixodent with the accurate tip gets clogged continuously. Have to stick a tooth pick in to get denture cream to come out and then it is hard as a rock. Some changes should be made to the top of the tube. I have been using the Original Fixodent for over 30 years and have never had a problem like this.

Thank you,

Chris Lucas

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samantha4512345
, US
May 07, 2019 9:41 am EDT
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hello i brought the bold 3 in 1 pods 52 pack and they have stained all my white clothing and ruined my white vests tops and my sons t-shirt i am not happy about this at all and wanted to make you aware off this as i am sure i am not the only customer with this complaint

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bhoo
, US
Jan 05, 2019 12:53 pm EST

I've been using the mouthwash for a month now, I've been experiencing an illness, I've been nausea, dizzy, eyes blurry, I've had abdominal pain and back pain, I am the only 1 in a household of 7 that got sick, no 1 else used the mouthwash but me, so I stopped using it, in 24 hrs, I already started to recover. I still have the product in question.

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1:25 am EDT

Procter & Gamble bottoms popping off sounded like a fire cracker.

I have had 3, 9 volt batteries, have there bottoms pop off. It sounds like a cap gun or a firer cracker going off. This last one popped off while it was sitting on my desk, the bottom square piece of metal hit me in the chest. What I want to know is should I get rid of all my 9 volt Duracell batteries for safety reasons. And what is the company going to do to make this right, some or even my self could lose a eye, I don't even know wear the other piece went too. P.S they are not around any heat source when this happened. Like I said it was sitting on my desk, it happen right in front of me.
Thank you for your time.
My email
[protected]@hotmail.ca

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1:51 pm EDT

Procter & Gamble nappies

My baie is using no2 of pampers. I have to say that i cant speak good of pamper. I keeps on leaking and realy bad also. I have to change her clothing evey hour reasn of the leaking. If so poops the poop comes out at the back. Pamper is not the goog qaulity as it use to be years back. I cant use any other nappy because they are the only one that does not give her a rash. I need someone of pa. Pers to contact me soon. Thank you

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8:35 am EDT
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Procter & Gamble pampers gel breaks through when baby wets himself

Hi I buy pampers nappies every month for my baby who is 1year and 6 month old bt I have a constant problem with pampers he wets himself out through the side of nappy nd the gel constantly breaks through nappy.I very disappointed because now I have to use more nappies everything time he wets himself nd gel lays everywhere.

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3:49 am EDT
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Procter & Gamble poor diapers

My name is Cristelle. I have been buying pampers since my son was born. He is 2 years old. I believe in pampers. But a week age i bought a pack. Im not happy! Usualy it keeps hom dry for atleast 6-7 hours. But with this pack every, ot even 2 hours he is soaking wet, so bad that all his clothes are wet as well! What am i to do? The packs barcode is [protected]. Regards Cristelle Leach

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5:50 pm EDT

Procter & Gamble acid leakage

My husband bought a game camera to record wildlife.
The batteries died so he opened the back to replace them and they had leaked acid all through the contacts! The date on them is Dec 2022! WTH?
Now he needs a new camera.
Duracell, you owe him $150.00! Send check made out to Mark Taylor, mail to the address on this complaint.

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1:07 am EST

Procter & Gamble diapers breaking

We were using Pampers since the birth of our son 11 and a half months ago.We usually buy a lot because we live in a small town and have to drive 80km to the big city.The last box we bought is of very poor quality.It's leaking all over, the seams are coming loose and the gel inside looks like big breadcrumbs.Please see attached pictures.

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Rosalene
, ZA
Jan 25, 2018 4:09 am EST

hi i agreewith youre valid query.
Time llenge to [protected].. i Rosalene Jacobs took up the challenge to replcae the above products under PAMERS name
withBluepeint the ULTEMITE PATENTEDD DAIPER BLUE PRINT WITH FOLLOWING FEATURES CHECK IT OUT !
the thinest ultra absorbent rash free daiper body shaped and design to 100%perfect fit with ajuctable fasteners Clinically . Pediatric and Dermatologica approved tested .Pampers Neonatal first born s 00 - 01 monts steriel ambilical cord protector, neonatal baby Resuscitation. HEAT & bREATHIN air Distriburion.centre core blokker centre with lock out water, side prevention leakage, odour neatratisation
Feather soft 100% anti leakage with sides, temptature and wetness indicators
as i said the ULTIMATE KEEP YOURE THUMPS AND CHECK THE SHELVES
ROSALENE JACOBS PAARL SOUTH AFRICA SIGNING OFFF

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Audrey1963
, ZA
Jan 11, 2017 10:34 am EST

We have been using pampers for 18 months and am so dissapointed now are lucky if a nappy lasts an hour before splitting.These nappies aren't cheap so i would like to know what is the company going to do about this problem.we started with newborn nappies since birth and she wears a size 6 now.Hopefully you can rectify this problem soon. thank you. Mrs A Nieuwoudt.

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joey naude
, US
Jan 02, 2015 11:33 pm EST

Bought a pack of pampers and every single one leaks its disgusting to wake up in a bed full of gel balls.

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claire30
Liverpool, GB
Sep 15, 2011 12:37 am EDT

i went to my supermarket and bought 3 bulk boxes of pampers nappies at |£18.99 a box, i started using them and the 1st few were ok but then as i was going through them the majority of them had no tape on, i have used pampers for quite some time now and never had this problem, very dissapointed

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Kristine
, US
Jan 10, 2011 4:47 pm EST

I have been using your product since 2009 Jan. Everyhting went well. I was happy with your product and now i am dissapointed. The diaper is leaking and breaking.

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Starksy
, US
Sep 16, 2010 8:06 am EDT

These new simply dry nappies are rubbish im sick of wasting my money simply dry these nappies arnt my daughter has been waking up soaked through everyday i thought i was giving her too much too drink untill i bought wilkinsons home brand which prove to be a much better brand of nappies and keep my daughter dry !

1skippy
1skippy
Taylor, US
Mar 04, 2015 11:17 am EST
Verified customer This comment was posted by a verified customer. Learn more

They are likely counterfeit Get the UPC code, go to pampers web site and verify if they are real and let them know where you bought them. Then search to report counterfeit goods as well.

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1:32 am EST
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Procter & Gamble very frequent leaking batteries

I was always a big admirer of the Duracell. I always prefer to buy these expensive batteries over the cheap ones, just for the simple reason that they are long living and has some reputation of LEAK-PROOF.
I noticed first leak in the sealed pack itself. They were AAA batteries.
Then I saw leak in my remote AC. But I thought that because it was in basement and the conditions are a little harsh, may be thats why they leaked. But mind it that we use that remote almost 3-4 days a week.
Third instance I noticed them leak made me fume. I am watching my TV almost 350 days an year. Hardly few days are left without using my Plasma remote. One day the remote stopped working. To my surprise when I opened, the batteries in that remote were leaked completely. I have attached the picture of the same.
I really don't have any idea to how to sue these guys. The touch of the smart remote is now completely gone and is un-repairable. It will cost me ˆ5000.00 for that remote.
If anyone there is reading these complaints, I would like to request you to please take action and get me a compensation from them, so that they learn a lesson and do not put this crap in the market. It's a hard earned money with lot of difficulty, it hurts a lot.
regards

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1:02 am EST
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Procter & Gamble leaking hearing aid batteries

I bought a 16 count package of Duracell 312 hearing aid batteries. So far, 7 out of 11 of them have quit working in 2 - 3 days. And they are leaking! I called the customer service phone number only to be told that it wasn't "battery acid" and they would send me a coupon for replacements. The $10 off coupon didn't cover the cost and who wants to use more of a product they don't trust. I'm afraid that these leaking batteries will ruin my $$$expensive hearing aids.

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2:22 pm EST
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Procter & Gamble - AA & AAA batteries

This is to inform you that the "duracell batteries" "aa" "aaa" "d" in the past three years has caused great damage to the devices that I installed the batteries into. This "battery leadage" I thought was just a temporary manufacture discrepancy. However, in purchasing the above mentioned batteries at different locations and at different dates through the...

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9:51 am EDT
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Procter & Gamble not near as good as your previous bra

I've been buying sam's batterries for yrs. since you changed to the duracell i've noticed they don't have power or the lasting cranking power of the old Champions you use to sell. don't know why you change a good thing. Golf carts you better be close to the shop when the gauge moves at all and i just changed my 5 yr old batteries in one of my large trucks preparing for winter, tempted to put the old ones back in. Looking for a new battery supplier. l Disapointed Larry Sanger

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1:59 pm EDT
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Procter & Gamble leakage

WARNING for all Duracell batteries from AAA to D size. I have purged my entire electronic equipment of all duracell batteries. They now destroyed another piece of equipment through the failure of leakage. Even prior to the expiration date on the side. I've lost an expensive Nikon SB Flash to quality flashlights to clocks. They don't seem to be able keep their chemicals inside and the leakeage has destroyed my hard earned equipment and electronics. Their failure rate is extremely high compared to the other brands. What seems to be the problem? The part everyone will encounter is the equipment that isn't used everyday and has been sitting around in a normal enviroment waiting to used. No more "Copper Tops" and leaky bottoms for me.

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Well tell me what name is not taken
Brisbane, AU
Oct 27, 2014 12:18 am EDT

Yep, I won't buy another Duracell agin! There has been more than one occasion that I've found they leaked !
My Tv remote damaged and now opened up my 4 cell Maglite and found them leaking!
I've other makes of batteries that have never leaked and they cheaper as well.

Cheers Duracell!

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P.Dawes
Warrington, GB
Oct 25, 2014 7:56 am EDT

Just came looking for other peoples comments as I've just found yet another product destroyed by Duracell. Batteries still got charge, but leaked out and corroded the terminals in what was by best LCD clock. I've lost countless other devices in the past mostly non-replicable items. I won't be buying Duracell ever again, and looking to get compensation from Duracell for the damage.

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Denny H
, US
Sep 14, 2014 1:17 pm EDT

I too have had AA Duracell leaking, 1 in a clock and 1 in my Xbox remote.

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Casscoeric
Freeman, US
Jun 12, 2013 9:10 pm EDT

I have several leaky Duracells. AA mostky riuned $100 shortwave radio. Rayovacs and everreadys in similar devices 6 mos or more and no leaks goodbye Durasmell!

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3:31 pm EDT
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Procter & Gamble Damaged vehicle interior

I purchased the Linen/Fresh Scent Febreeze Liquid Air freshener that is made to clip on to your air vent. I have had it in my car for four days now. Today I noticed it leaked all the way down my dashboard, and completely stripped away the paint. I am irate because it is a product specifically made for the car interior, yet it is not friendly at all with the contact of any car surface. Do not buy! And do not buy any liquid air freshener. It will easily damage your cars interior when come in contact with.

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Tatsi
, US
Mar 31, 2022 1:16 pm EDT

Leaked and melted my panel

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paulleeRN
, US
Apr 02, 2020 2:25 pm EDT

didn't expect that it will damage my dashboard. i have a lexus nx300 and it's less than a year. frustrating!

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zmy
, US
Nov 06, 2019 6:45 pm EST

The oil inside Febreze CAR vent clip leaked and melt my car print and AC dashboard.
The print and the dashboard are permanently damaged and cannot be cleaned. I have
cleaned it a few times and the corrosion damage is permanent.

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Silvana Gerges
, US
Jul 13, 2019 8:15 am EDT

I have the same problem, i’m Really frustrated

Please let me know what did u do

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becky with the good hair
, US
Jun 09, 2019 10:04 am EDT

This happened to me too! I’ve had these four years wit no problem, and this morning I saw my dash bubble up. I’m so frustrated.

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Silvana Gerges
, US
Jul 13, 2019 8:16 am EDT

Did you do anything about it ?

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ok4dean
, US
Nov 01, 2018 11:38 am EDT
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You can contact P&G and they will send you a complaint questionnaire, which if completed they will consider, review your claim. The catch is you need to have the Febreze Clip-on AND the original packaging. I spent the time to fill out the questionnaire, take/send (12) pictures, acquire (2) damage estimates (Nissan's quote was over $3, 000) and explained I thought it was unreasonable expectation for a consumer to have the packaging for a $5.00 air freshener for over a week after purchase, PLUS save an air freshener that was leaking on your hand and just damaged the dash board of a new car…The response boils down to thanks for filling out the form, but without the clip-on and packaging we cannot “evaluate the merits of your claim.” In other words by requiring the packaging and clip-on they can skirt the fast majority of claims.

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KimberlyReuter
, US
Aug 13, 2018 1:49 pm EDT

I am so upset this has caused so much damage to my car which was supposed to improve it. Why would they put a solution that would damage the interior of the car plus at flimsy plastic cover. I am a single mom. I can afford an attorney and it devalued my car a lot now. I am so upset I’m hysterically crying. Why would you make this?

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KimberlyReuter
, US
Aug 13, 2018 1:47 pm EDT

I am so upset. This stripped my paint on my dash and I found this site when I was doing research on this item. What do I do now? I can’t afford an attorney. This just devalued my car so much when it was supposed to improve it. It’s got a flimsy plastic cover and why the hell would you put a solution in it that would damage the car?

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Christina1977
, US
Aug 07, 2018 11:02 am EDT

Same here! I Purchased the Hawaiian sent febreze vent clip for my 2017 focus that I have owned for less than six months. The clip leaked all over the dash and console and stripped away the finish. I am just sick about it because this is the first brand new car I have ever owned and until now everything was immaculate. I can’t believe a three dollar vent clip has ruined part of my interior. There should be a class action lawsuit against febreze and we should all be reimbursed for the damages that we’ve incurred due to these faulty vent clips. I don’t understand why they are still on the market when the company knows that they can cause this type of damage!

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Christina1977
, US
Aug 07, 2018 10:57 am EDT

Same here. I purchased the Hawaiian scent Febreze vent clip and installed it in my new 2017 Focus that I’ve had for less than 6 months. The clipped leaked all over my dash and console and ate into the plastic, ruining the finish. I’m just sick about it because this is the first brand new car that I’ve ever owned and until now everything was immaculate! I don’t understand why these clips are still being sold when the company knows that they cause damages to the interior of a car! There should be a class action lawsuit against Febreze and we all should be reimbursed for the damages that these things have caused!

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7:05 pm EDT
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Procter & Gamble ivory bar soap has shrunk!!

Proctor & Gamble is cheating the customer by making the bars of bath soap smaller at the same price!
For decades they put out a decent product at a decent size then, they slip in a smaller bar and now they've even managed to make it even smaller, again!
This is nothing, but pure greed!

Stop buying from them to show them without us their profit will shrink to zero!

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Regina Beatty
, US
Nov 16, 2019 4:23 pm EST
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Same thing with Safeguard - went from a 4 oz bar to a 3.2 oz bar. I'll be changing brands.

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lordnikon
, US
Apr 30, 2013 6:53 pm EDT

Raise the price and stop shrinking the hand soap! Who wants to open a new bar more often thus wasting the customers time (on top of customers $$). Here's another thought: I don't care if the damn thing floats, so how bout taking the air out and put more soap in? It's not greed, it's stupidity at P&G!

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3:34 am EDT
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Procter & Gamble straps that's breaking & gel

Goodday

I've been using pampers since 5 years ago with my first born, now all
Of a sudden when I started with pampers again, pampers has become
A problem, whenever I clean my 7 weeks old baby, the straps seems to fall
Off, this is now the 3rd pack I'm using, and even with the 1st 2 I've had this
Problem, and I didn't bother to call pampers, cos I thought its not necessary,
But now I'm just fed up, and I mean, pampers is not cheap to waste like that.
I'm really considering to change my brand. Even when I take it off, then the gel
Is against my babies bum.

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Velesh
, ZA
Feb 27, 2017 2:27 am EST

Hi, I have recently purchased a box of the premium nappies as I was pacing my sons bag I noticed the quality of the new nappies is considerable different - the older nappies had a strip which turns a different colour when wet the new one there are no indicators and the nappies itself is of poor quality this is only the latest problems - When I made the choice to go with Pampers, I was told it is the best in the market even though it is expensive while when I first started I didn't have any complaints of late the issues seems to add up - 1 my previous purchase was even worse every time we had to change the baby we had to clean up the gel that falls out the nappies, as well while some of the nappies keeps the wetness in some of them don't, we have to change the babies clothes at night as the nappies does not keep him dry - other purchases 1 when opening the nappy it tore as it was stuck together about 45% to 50% of the box was put into the bin as they could not be used - another purchase straps just tore of about 10 - 15 nappies - It seems as if the quality of the nappies are getting worse and now that my son is active we find the nappy becomes undone and fall out - I am lucky that I have not had an embarrassing incident outside my home but I shouldn't be experiencing any fall outs :-( - My Email address is veleshramchander@yahoo.com - PAMPERS WE HAVE A PROBLEM

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Marynapienaar
, ZA
Feb 10, 2017 4:15 am EST

Ag no man! So here i go to exited with my first borns birth! Everyone saya PAMPERS IS THR BEST. So me wanting the best, buy Pampers premium gold! Awe man! I thought its only me! But yes! Gel in my bed all hours of the day and night this was such a discrace when it happend in the mall! Gel everywhere! I have photos of nappies that havent even been worn that are torn on yhe side! No man huggies! Get on these issues now and stop stealing our joy of parenthood and our money!
marynapienaar1@gmail.com

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Luchan
, ZA
Jan 01, 2017 10:18 am EST
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Good day. I am really frustrated with Pampers diapers. My son had an allergic reaction to his huggies. I switched over to pampers but so dissapointed with the EXPENSIVE diaper. My son did not even pee twice and all the gel is falling out of the side? Its so frustrating becuase when night time changes come i have to clean is whole crib that is full of gel! I bought 3 jumbo pack but are so dissapointed. I would like to know what is going to be done about it. Like we all said its expensive. My boy used a jumbo pack huggies 2 weeks now with pampers its a jumbo pack every week. I have photos to show that the diapers is torn and that its not even full yet. Contact me please. chantellehenrico@hotmail.com

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JanetMostert
, ZA
Jan 04, 2016 1:41 am EST

I've got a similar problem to the ones mentioned above. The little rubber bands at the sides always seem to come loose/break, leaving the nappy wide open on the one side, resulting in leakage. This is a huge frustration as I've bought quite a lot of nappies in advance, also because I used to trust pampers in the past. It's got nothing to do with the activity or size, as my baby is only 4 weeks old and therefore not very active, and the size is correct according to his weight. I feel pampers is one of the leading brands in nappies and therefore should provide a certain service/quality that goes with the price/name. At this stage, according to me, that's not happening. Please do something. Hope to hear from you soon. Thank you in advance. janetmostert@telkomsa.net

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Mathudi
, ZA
Dec 23, 2015 1:39 am EST

The quality of Pampers nappies have dropped. I have been using size 4+ . I usually buy a box. recently 2 boxes had gel that is so hard and uncomfortable for my baby. the straps breaks and there's always leakage. in most of those Pampers the cushion is not even. I had to throw away almost half.
Very disappointed about the quality of Pampers that are made. Pampers are not cheap.

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angelique van loggenberg
, ZA
May 11, 2013 4:00 am EDT

I bought a pack af pampers active baby 4 {7 to 14kg}70 in the pack for my twins to sleep in at night.“As you say one pampers one dry night“but there has been nappies that just burst open an just gel everywhere at least 10 times now, nappies are expensive especialy when buying for twins.hope to hear from you soon we can't just waste money like that
Do something about it please
Email me on anvanloggenberg@gmail.com or phone me on [protected] will be waiting for your call
Regards Angelique

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Deirdre Scholtz
, ZA
Apr 12, 2013 3:46 am EDT

Ek het n pak pampers gekoop en die gel val uit. Ek gebruik net pampers al vir 16 maande. So kan jul iets aan doeke doen dat die gel nie uit val nie asb. Email my asb by deirdre.kotze@gmail.com
Sal bly wees as jul kan reply en dalk kan refund.

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laurenn13
ea, GB
Feb 27, 2013 7:43 am EST

Hello, I am very disappointed with the box of pampers I purchased from my local asda store.
out of a box of 30 odd nappies atleast 20 of those nappies were rubbish! I barely even get the strap around my child & it rips off, what is going on there? At first I thought it was my fault but after the third nappy & barely tugging the strap at all I realised its the quality of the nappies.. I have always bought this brand of nappies for my child & would like to carry on buying them but the quality of the straps are terrible & I can't afford to buy nappies for the fun of it a lot like a lot of other mothers! I would apreciate if you could email me? A simple apology wouldn't go a miss.

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C. Ras
, ZA
Oct 24, 2012 11:27 am EDT
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I am very disappointed with pampers. I am using active baby size 4+ and the urine and gel are leaking out of the diapers 95 percent of the time. I have thrown away several unused diapers. Every time i think that i bought a bad batch but doing some recearch its amazing that so many people are experiencing the same problem with pampers. My 13 month old baby battles with nappy rash, is the leaking gel in the pampers diapers the root cause for the rash?

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6:35 pm EST
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Procter & Gamble leaking/corroded batteries

February 16, 2012

We have used duracell batteries all our lives, my husband and I are 55 years old, we have 3 grown children and currently 4 grandchildren we are battery consumers trust me and we have always bought duracell.

Over the last year we have had a 3 cell flashlight completely ruined from leaking battery acid, we couldn't even get the batteries out they were so badly corroded. Also we had the same thing in a regular flashlight and most recently just yesterday our thermostat went completely dead (not great in Northern Wisconsin in February) for our furnace and when we removed the cover low and behold there were two double AA duracell batteries leaking battery acid and corrision all over the place.

I guess its time to give up the ghost on the duracell's and go for something else everready I guess!

I hope something can be done about this. Thank you Cindy Brandis

To reach me call [protected] or email me at [protected]@gmail.com my address is listed above

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Fried customer
Everett, US
Feb 16, 2014 2:07 pm EST
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Around Christmas of 2013 I bought a 10 pack of Duracell AA batteries. I put one in a clock and a week later the clock stopped working. I put in another battery and
the same thing happened. Then my granddaughter stopped by with a clock for Christmas gift, we tried to put a battery in it but the battery appeared to be too big. We tried another, it went in but the clock didn't run. Then my TV remote quit working, I put a new Duracell in it and the TV turned on but then nothing else would work. When I went to remove the battery, the whole compartment was full of whitish powder. It was ruined and no type of battery would work I then noticed that my new Duracells with an expiration of Dec 2023 had Chinese symbols next to the AA. Apparently these batteries are now manufactured in China. So Goodbye Duracell and Hello American made Energizers. Will now alert all my family, friends, and post on Facebook.

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Silvereagle6
Sanford, US
Dec 17, 2012 4:30 pm EST
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I've noticed same thing. I used to use Duracell exclusively without problem. Now, it seems that everything I have Duracell in has corroded, ruining the devices. I told my daughter to check her devices too, and sure enough, they were corroding too. I took out one battery and it ruined the finish on my dresser with leakage. It would appear that something has changed with Duracell quality. I no longer trust them to be a top notch battery.

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Procter & Gamble leaking batteries

Four AA batteries with a 2016 usable date on them leaked into the battery copmpartment of my WII Fit Balance Board. The batteries have been in the board for about one year. The contact points in the board were corroded and pottasium hydoxide powder was all over the batteries and the battery box. I was able to clean up the mess, install new batteries (Eveready) and the board was functional. This is the third time I have had corrosion/leakage from Duracell batteries. Duracell has no guarantee on its batteries and their quality control seems to have suffered lately.

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Gary Cecchini
Canfield, US
Feb 03, 2012 8:15 pm EST

I just opened up a 24 packege of Duracell 'AA" batteries. Guess what? Three (3) leakers. Date on batteries. Mar 2015

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M&M Modesto
Modesto, US
Jan 30, 2012 3:39 am EST

I have had many - and yes, I mean many - Duracell double-a batteries leak into expensive equipment in the last two years. Previously batteries only leaked if they were dead and left in the device too long afterwards. Now the batteries leak before they go dead. This means that the damage isn't discovered until the functionality of the expensive sleep-sound travel alarm clock, or telephone headset, or digital recording device, or television or stereo remote are close to ruin. Or, sadly, have already been ruined. What are they thinking? I will never buy another Duracell product again. And one can clearly see from my list of troubled device that I have almost exclusively used this brand for years.

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Procter & Gamble didn't want to send missing parts

I ordered a Duracell 600 Watt Powerpack from Duracell Direct.com and received it on 7/26/2011. As I was reading the manual, and on page 3 is the material list where they tell you to check it off and if there’s anything missing, to contact Customer Service on page 46. PROBLEM #1: Well the DC charging cable was missing so I checked the unit to see if there was a storage compartment, which there is none. So on 7/27/2011, I called the Customer Service. PROBLEM #2: The Customer Service Rep. said, “He can’t help me. You need to call the place I bought it from”. I told him the maual said to call this number. His reply, “The manuals wrong. You need to call the place from where you purchased it”. Ok, so I call Duracell Direct and talk to Armando, telling him I’m missing the DC Charging Cable. I gave him my order number and the product that I purchased. PROBLEM #3: He tells me to check the storage compartment, which I told him this unit doesn’t have one. I guess the employees don’t know their products they sell cause the 600 doesn’t have any. After realizing it doesn’t have one, he tells me he’s sending one out asap. PROBLEM #4: It’s 8/22/2011 and I haven’t received my DC Charging Cable and so I call Duracell Direct again and gave them my order number, tell them what’s my situation and who I talked to. He comes back on and says, “Oh yeah Armando was going to call you to tell you we can’t send the DC Charging Cable and that I would have to send the whole unit back”. I’m just disgusted! All they had to do was take out the DC Charging cable from another unit and send that out to me and have their vendor replace it. I can easily pick up a DC Charging Cable on my own but, I paid for it already! It should’ve been in the box! Anyway, I’m using the 600 Powerpack which works flawless and it has lots of power! Just sucks that Duracell cares so little for the consumers who keep them in business.

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Procter & Gamble leaked

I had bought 8nos of duracell aa batteries expiring in 2013. I had fixed 4 batteries on my slr a few weeks back. When I tried to use the camera it was not working. When I opened the battery compartment, I find that the duracell batteries have leaked & the camera is damaged beyond repair. I have the other 4 batteries in their original packing & I find that these duracell batteries have also leaked. I had made a customer complaint & since p&g wanted to collect the proof & evidences without a commitment, I refused to send the leaked batteries in the original packing & the damaged camera. It is interesting to note from customer service that it is the policy of p&g not to share the email id's of their senior officers for escalating a complaint. Man, if this is the case let us all join & put in some sense that no company can exist without "customer satisfaction.

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AALOK SONI
, IN
Aug 11, 2012 7:26 am EDT

I HAVE PURCHASED 6 NO OF DURACELL AA SIZE BATTERIES FROM AASHIMA MALL, RELIANCE MART, BHOPAL, MP, BUT THEY ARE NOT WORKING IN A ROBOT TOY .TOY IS OK .
ALOK SONI
+91 [protected]
BHOPAL MP

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Procter & Gamble Unhappy customer

i purchased your producted from our local target supermarket here in royal palm beach fl.and am really not the one 2 compliant, but as hard as it is today with the ecomony & we have decide to cut back somme expence which choose detailing our truck. i suggested to my husband lets buy the your product febreze .and the product stated that will last for weeks i forget how many?i do know that the family dollar brand out did yall...for way less ...

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Procter & Gamble In-depth Review

Company Overview:

Procter & Gamble, founded in 1837, has a rich history and background in the consumer goods industry. With a strong focus on innovation and quality, the company has become a global leader in the market. Procter & Gamble's mission is to improve the lives of consumers around the world by providing superior products and brands that meet their needs. Some of the key products and brands offered by Procter & Gamble include Tide, Pampers, Gillette, and Crest.

Product Quality and Innovation:

Procter & Gamble is known for its commitment to product quality and innovation. Their products undergo rigorous testing and quality control measures to ensure they meet the highest standards. The company continuously invests in research and development to bring new and innovative products to the market. In comparison to competitors, Procter & Gamble's products consistently stand out in terms of both quality and innovation.

Customer Service:

Procter & Gamble prioritizes customer satisfaction and has established customer service policies and practices to address customer inquiries and concerns. The company is responsive and strives to resolve customer issues promptly. Procter & Gamble's customer service exceeds industry standards, providing a positive experience for consumers.

Sustainability and Corporate Social Responsibility:

Procter & Gamble is dedicated to sustainability and environmental responsibility. The company has implemented various initiatives to reduce its environmental impact, such as reducing waste and conserving resources. Additionally, Procter & Gamble actively engages in social impact initiatives and community involvement, making a positive difference in society. Their sustainability practices surpass industry peers, demonstrating their commitment to corporate social responsibility.

Pricing and Value for Money:

Procter & Gamble's pricing strategy is competitive in the market, offering value for money to consumers. The company provides high-quality products at reasonable prices, ensuring customers get the most out of their purchases. When compared to similar products in the industry, Procter & Gamble's pricing remains favorable.

Market Presence and Reputation:

Procter & Gamble holds a significant market share and has a strong presence in the industry. The company's reputation among consumers and industry experts is highly regarded. Procter & Gamble's commitment to quality, innovation, and customer satisfaction has solidified its position as a trusted and respected brand in the market.

Online Experience:

Procter & Gamble's website, www.pg.com, offers a user-friendly and functional online experience. The website's design and navigation make it easy for customers to find information about products, promotions, and company updates. The online shopping experience is seamless, with a secure checkout process. Additionally, Procter & Gamble provides additional online features and resources, such as product reviews and educational content, enhancing the overall online experience.

Overall Rating and Recommendation:

Procter & Gamble deserves a high overall rating for its exceptional products, commitment to quality and innovation, excellent customer service, sustainability efforts, competitive pricing, strong market presence, and reputable reputation. Potential customers considering Procter & Gamble's products can trust in the company's ability to deliver superior value. While no company is without weaknesses, Procter & Gamble's strengths far outweigh any minor shortcomings, making it a top choice in the consumer goods industry.

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