I'm yet to have my order, which was made 6 weeks ago
I can't believe I've been forced to give them one star! FCKH8.com is a lousy website, I would truthfully say, avoid at all costs, just look at their current backlog of angry customers!
So, what's the real issue? Lack of stock/too much demand? Well either way from their advertising you could be dumb enough to think they have stock, clearly they don't as they aren't shipping it out!
I'm yet to have my order, which was made 6 weeks ago!
Very poor business practice!
Tried to call the people from the website but no one answered
I placed my order at the end of feb. 2012 I got an email in On march 26th saying that it was finally being processed and I was finally given a tracking number. By March 28th the package was in a post office near by. The next day the package was shipped across the state. I tried to call the people from the website but no one answered and their support line kept looping "if you would like to speak to someone please stay on the line (pause) If you would like to speak to someone please stay on the line (pause) if you would like to speak to someone please stay on the line." So I called the post office of the city that my package had been shipped to. They said it happens all the time, the two cities zip codes are one number off so they get mail for my city all the time and just forward it on to us, BUT (and I spoke to the guy who handled my package personally) the company did not put the name of the city my package was being sent to on the label so they could not forward it on to me personally instead they had to send it back to the sender. After speaking with the post office I tried calling the website again and finally spoke to someone. First, it sounded as though I had just woken him up by calling, second there was a dog barking in the background, third he looked me up and said that when the package came back to them they would send it out again. I said ok. Today, April 9th, I got an email from someone there saying they got the package back and wanted to know how I would like to proceed and that if I would like it mailed back to me again I would have to pay more shipping (over 12 dollars) I responded saying that in situations like this it is their responsibility to pay for the shipping and send my package back to me or give me a full refund of 51 dollars (shipping included). they replied saying it was not their fault i did not receive my package it was the post offices fault and that they were not responsible to pay the shipping and if they gave me a refund it would not include the shipping cost. I responded telling them that I spoke with the post office and that if they (Fckh8) had included the city I live in I would have gotten my package therefore it is not the post offices fault and they need to take responsibility for it. They have since not responded.
This company strait out lied to me about when my shirts would be shipped and where they were
I ordered two t-shirts for a friends birthday TWO FULL WEEKS beforehand. Three months later and the shirts had not arrived. I called the company many many times and they gave me little to no information on the status of my order. Finally I gave up and after hours of arguing on the phone they very begrudgingly admitted they did not have the $#*!s and would not for quite a while. AFter another long argument they admitted defeat and reluctantly refunded me. After this whole ordeal I've come to realize that this company strait out lied to me about when my shirts would be shipped and where they were. I would not recommend buying their products.
FCKH8 has been a major disappointment
I ordered 4 tees on February 7th and it is now March 27th and still no merch! I ordered them for a special event. I emailed twice and they responded with... Give them another week and a half... 3 weeks later... I emailed again asking for a refund and no response. I love the cause, but the service is HORRIBLE! I ordered merch from NOH8 and Second Class Citizen on the same day and received those within a week to a week and a half. If you want to support a great cause while getting some awesome merch I recommend those sites. FCKH8 has been a major disappointment!
I ordered a shirt and various other merch on 7/30 I still haven't gotten it. I was hoping to wear my stuff to Austin Pride on 9/22, which is why I ordered well in advance. This isn't the first time I've bought from FCKH8 and every time they've taken MONTHS to ship my items, but this is a cause I stand behind and it's hard to find cute Anti-hate clothes, but I'm pretty sure this is the last time I'll buy from them.
They push for people to buy their merchandise, but when they do, they keep the money and never ship out the product. Horrible service. As if the gay community needed more people trying to take advantage of us.
Takes them a year to ship an order but minutes to take my money. Not too happy. Use another pro-gay website.
I ordered two shirts from this website, they took THIRTY SIX days to get here and when they did get here, there was a hole in one of them. I called and called, most of the time getting no answer, but when I did get answers the employees were NO help whatsoever. All the employees are trained to do is apologize, which is just annoying because they just keep saying sorry and can't do anything else to help me. When I asked for a supervisor the employee didn't say a word and just "hung up" by forwarding me onto a supervisor. When I spoke with him he was very unprofessional and seemed to not even have an ounce of concern that it took so long to get my shirts and that there was a hole in one of them. I am very upset with this service and I will no longer support this cause. And go ahead and tell me "they donate and don't make very much money", because they do. That's why I pay $20 for a $5 shirt.
I ordered a sweatshirt and a tshirt on March 5th. I didn't get a notification that the package was being shipped until March 23ed. It's now May 6th, tomorrow it will have been a full two months since I placed the order and the package is still in "electronic shipping info received." This means my order got to the warehouse but they don't have what I ordered in stock. I have contacted them on three separate occasions and always gotten the same useless response. I love their stuff and their message, but this is unacceptable and unprofessional. If they were honest about their shipping it would be better, but over all I would not recommend ordering from them at all. And if you really want it, be willing to wait for a long long time.
This website has a great message and a horrible everything else
I had ordered a sweatshirt from fckh8 last year it took over a month to receive and I kept getting fed crud about not enough merch. in stock, or it got lost, or they will send it right out.. blah blah blah. This website and what it stands for is beautiful. However, its more about getting the message across in very blunt ways, but they are based on sales of their products. They seem to never had in stock what you order. THEN I went this year Aug. 12th to order another hoodie once I read their ship time are way better and stuff is in stock, so I fell for it. It's now sept. 20th and I just cancelled my order after being told last week he was getting my stuff sent asap and had no idea why it hadn't shipped and my tracking info would be updated in a day or so.. another week later.. and no-one still has no idea why my order hadn't been shipped. I called their costumer service line where you can't talk to a human and they don't call back. They prefer emails so they have records. Anyways enough rambling this website has a great message and a horrible everything else. Enjoy the videos.. just don't buy from them.
Being an advocate for anyone who wants to love or marry anyone they want, I was on board for the FCKH8 organization and their message to "LEGALIZE LOVE". I even bought their KOOLAID (t-shirts/sweatshirts). However, 3 months later and I have been sent several emails implying my order has been shipped (which it hasn't), nor have I received the refund on my items after being told I would get one fo...r a month now. I am now forced to put this "charitable" organization on blast. If you plan to use merchandise as a method of spreading your message, make sure you understand how to treat your customers/supporters. This organization that is supposed to teach intolerance has done nothing more than made me feel like a "bully" when I asked for my money back. According to Google Search, my experience is not unique.
I ordered 2shirts for myself and my girlfriend on10/22/12 on 11/15/12 I still hadnt received anything so I contacted them and Nikki Tyler got back to me and gave me this whole spiel about how they have a brand new team and they would put me on the priority list and I'd get my shirts no later than xmas well needless to say after unanswered emails and phone calls I still have yet to receive my shirts.im so beyond upset because I support the cause and this is what I get in return all I want is my shirts and since I couldnt get them I disputed the transaction with my bank. I will now find the shirts elsewhere...DO NOT BUY FROM THIS SITE, GREAT CONCEPT BAD CUSTOMER SERVICE.
Ordered nearly $50 in product from FCKH8 on May 21. Contacted on June 12 by phone to hear status of order was told that it would be out that week. Finally called again on July 10, voice mail was full and their email bounced. Found another email on their site and demanded a refund and got it the next morning. DO NOT PURCHASE THEIR MERCHANDISE!
I love what this site stands for, and the moment I saw their "Some dudes marry dudes/Get over it" shirt, I knew I had to have it, so I wasted no time in ordering it. This was at the very last part of May. It is now July 19th and I STILL have not received my shirt. When I called customer service, the boy I talked to was very rude and hung up on me when he said he was checking on why my order hasn't shipped. I've contacted them via e-mail numerous times but I kept getting told that the shirt is on back order. I would not recommend this site at all.
PLEASE DO NOT BUY FROM THIS COMPANY
My daughter and I are strong supporters of the LGBT community so we were pleased when we came across the fckh8 website. My daughter ordered a t-shirt in Sept 2012. Each time she checked for shipping details, the website only "apologised" because of a back-log of orders. Finally, in December 2012, she cancelled the order. An email acknowledgement was received stating money would be refunded "in a few days". It is now February 2013 and, despite several reminders from my daughter and me, no refund has been received. PLEASE DO NOT BUY FROM THIS COMPANY
Did you ever get your order? I have been told the same thing over and over! I complained on their Fb page and another person did too and they deleted it!
I ordered on Halloween night and here it is Nov 29th and NOTHING.. All I ordered was a t-shirt... DO NOT order from these people.. shady
Overview of Fckh8.com complaint handling
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Fckh8.com contacts
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Fckh8.com phone numbers+1 (614) 600-3254+1 (614) 600-3254Click up if you have successfully reached Fckh8.com by calling +1 (614) 600-3254 phone number 0 0 users reported that they have successfully reached Fckh8.com by calling +1 (614) 600-3254 phone number Click up if you have UNsuccessfully reached Fckh8.com by calling +1 (614) 600-3254 phone number 0 0 users reported that they have UNsuccessfully reached Fckh8.com by calling +1 (614) 600-3254 phone number
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Fckh8.com emailspress@fckh8.com100%Confidence score: 100%Supportcharities@fckh8.com84%Confidence score: 84%
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Fckh8.com headquartersP.O. Box 8101, Columbus, Ohio, 43201, United States
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Fckh8.com social media
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