FBK PRODUCTS LLC / False charges
After getting a phone call from an FBK representative, I decided to take him up on the offer for a 2 month free trial. When the product came in the mail, nowhere did it say anything about a free trial. Plus, I found out that I am sharing a septic tank with someone else and that person did not want the product in his tank. So I called the company and explained my situation. The man said to send the product back (I had not used any) along with the billing papers so they would know who to credit it to. On December 15, 2008 I sent it back via United States Postal Service. About a month later I received a call demanding a payment. I told them I sent it back and she said sometimes it take a while for it to be processed, so I should check back with them later on. Since then, I've received several harassing phone calls demanding payment, saying they have not received the product back. After doing some research, I found that many other people have had the same thing happen to them.