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Fax.com / Can't cancel

1 United States Review updated:
Contact information:

Called on 2 different dates and was told their computers were down and to please call back "tomorrow". Once was on a Friday and he said call back in the morning. I asked what time they open and he said in the morning. I asked a few more times and never could nail down a time. Eventually he said 6AM EST. I doubt they're open that early on the weekend especially when the computers are down all week. I eventually called my credit card company and had the charge blocked and they refunded my money there.

Re
Jan 17, 2016
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Comments

  • Ln
      1st of May, 2017
    0 Votes

    Use this URL to cancel your fax.com subscription: https://secure.fax.com/doccorpweb/fax/fax_cancel.jsp

  • Rm
      17th of Jul, 2018
    0 Votes

    @lnh67 Thank you for the above link, now let's see if this cancels my service. The fine young man from India assured me it is canceled, lol

  • Ln
      17th of Jul, 2018
    0 Votes

    @rms2k I hope it works for you. They have quite the scam going on!

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