Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

FavorWarehouse.com / Delivery issues!

Baltimore, MD, United States
5
Contact information:
Phone: 410-323-0117
I was interested in ordering 200 party favors. I was concerned about standard delivery versus rush delivery. I called favorwarehouse.com and was told that I had enough time to use standard delivery. I was no0t asked if ALL of my items were in stock or if any item was backordered. I proceeded with ordering the favors on the internet. I decided to add in a couple of extra items which were backordered, thinking that I could give those to the guest of honor at a later date (her birthday). My party favors did not arrive in time. When I called favorwarehouse, I was told that the entire order would not be shipped out until the few backordered items were ready to ship. So, my order would not come for almost a month. The information regarding holding orders to wait for backordered items was not clear from their website! The people I spoke to (including a "manager" named Cybil) were rude and unhelpful! They did not seem to care at all.
0

Post your comment

Submit
FavorWarehouse Logo FavorWarehouse
Customer Service
Overall Satisfaction Rating

16 Reviews
17 Gramercy Place
Thornwood
NY
United States - 10594
+1 914 514 3244
+1 914 514 3550
View Full Information
     

Reply to

close
Send