I was interested in ordering 200 party favors. I was concerned about standard delivery versus rush delivery. I called favorwarehouse.com and was told that I had enough time to use standard delivery. I was no0t asked if ALL of my items were in stock or if any item was backordered. I proceeded with ordering the favors on the internet. I decided to add in a couple of extra items which were backordered, thinking that I could give those to the guest of honor at a later date (her birthday). My party favors did not arrive in time. When I called favorwarehouse, I was told that the entire order would not be shipped out until the few backordered items were ready to ship. So, my order would not come for almost a month. The information regarding holding orders to wait for backordered items was not clear from their website! The people I spoke to (including a "manager" named Cybil) were rude and unhelpful! They did not seem to care at all.