Menu
CB Animals and Pets Review of Fast Pets Home Delivery Agency
Fast Pets Home Delivery Agency

Fast Pets Home Delivery Agency review: Didn't get the Puppy that was promised!! 6

B
Author of the review
12:10 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I recieved an email reguarding the teacup yorkie that was suppose to be shipped and delivered to me.. I have all the emails from the person that was suppose to send me the puppy.. I was scammed of $200.00 PLEASE be aware! Look into everything before you ship... They were even cleaver as to call me and talk to me... I have there names... Here is part of the email I was sent...
I will ship immediately you send me the money. Regarding payment, you will use western union money transfer to send the money to me. Below is the information that you will use to send the money;

Receiver's Name...Marian Cappuccino (and her husband is Joseph)
Address...5817 Apache Dr.
City/State/Postal Code...Lake Worth, FL. 33463

Once payment is done, get back to me with the confirmation reference number and the senders name of the money transfer.

Let me know if you get everything correct.

Marian.
they also gave me a phony number here is the email on that:
My phone number is [protected]. Please send it Western Union- Money in munites so that I will be able to pick up the money immediately you send it. With money in munites, I will be able to pick up the money from when it is sent, so that I can catch up with the next available flight.

Before you go, let me know if you get everything correct.

Thank you.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

6 comments
T
T
TinaVig
, US
May 19, 2017 10:50 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi, I am supposedly getting a yorkie also. Mine was only the $100 take home kit for the pup. I had to fill out an adoption application online, was immediately approved by the owners since we had already been in communication. After the payment was made they said they would take the pup to the travel agency the next morning. This morning I received an email from the travel agency called "Terminal for Pets" requesting $335 refundable insurance for the pet to be sent. I have not paid anything yet, trying to be sure they are legit first. Can anyone help with this?

M
M
MBC1184
Bennington, US
Mar 03, 2013 3:00 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I was searching the internet for puppies available in the Bennington Vermont area, and came across an add these people had saying that they had two Siberian Husky puppies available, a male named Dan and a female named Kiki. I can not remember where I came across the add though I wish I could, and from the add sent a text message to phone number [protected] to inquire about the puppies. The next day I recieved this e-mail from sulevannice@yahoo.com:
hello I am sorry about the late reply
am so impress for the mail as regards my lovely puppies kiki and Dan.They
are very precious and loving puppies and they where adopt in our home .
So they have very good behaviors and closed relationship with kids
and other domestic pets . We love them very much because our family is a
well devoted Christian family, we treat our pets just as we can treat
human beings . If you are ready to adopt these lovely puppies then you
will have to promise me that you will take very good care of them by
providing them with all necessary facilities and also spoil them with
all their needs because they are very lovely babies and it is a give
from my heart .They are both 12 weeks old and are expected to
weigh 4.5lbs each,
making them gorgeous. They are home
trained, well
socialized, vaccinated with all their health documents available.They
are up to date on their shots and vaccines and shall be going into
their new home with all
their
health documents, toys, feeding menu, hand manual, dresses, puppy beds and
other accessories since i shall not be needing them when the puppies
are gone.They are fun to be with, love to be hugged, kissed and treated
like the prince and princess which they truly are.They will make perfect
additions into their new home since they are well socialized with
children and other household pets.They love to run and play with
children and will definitely be the
most treasured parts of their new home.Please but before we proceed i will wish that you provide me with
answers to the following questions.
Are you a christian?
Are you a breeder?
Do you have
children?
Do you have other
pets?
So
by providing answers to these questions i will know if i can let you
have these babies or not. My reason for giving out such babies is
because i shall soon be moving into a new apartment were pets are not
allowed so i am forced to give them out . All i want for them is a home
willing to treat them like their own children and family.I am very
much interested in knowing how their new home will look like so
i will really appreciate it if you could provide me with more
information about your home and if possible your location . Attached to
the files are some photos of them.Do tell me know what you think about
them. and i am offering one for $250, both puppies for $400 i am
located in FLORIDA, please do get back with your location and which of
the puppies you are willing to take OK .
Thanks and expecting your
reply as soon as possible.
This e-mail also included pictures of the puppies that will be included with this post.
When I responded to the e-mail and interduced myself I recieved the following e-mail back:
Thanks so much for getting back to me in regards to my puppies..well
as a matter of fact am so delight when writing to you now..this is so
because i know you are a very caring person from the way you sound and
also i can imagine the heaven waiting for my babies in your home.from
our previous conversations i can understand you are a very loyal person
and will never in a penny regret having my babies into your family..kiki
and Dan will keep you all smiling and will forever be the pets you have
always wanted in your life..please i will like to let you know that as
am located in FLORIDA ...this should not be any problems to you ok as
my babies are trained to fly to where ever in the U.S and also can cope
under what ever climatic conditions ok...i know you might be more
worried about my location..well i just relocated here not long from now
and my apartments does not permit pets around and also i don't want my
babies to be sent to pet homes cus
they will miss the family love they need..well talking about how you would
get
these babies, that would not be any issues cus i will be using a pets
courier next day pets home delivery agency, here in my
area...they will be delivery the babies at your delivery(home
address), so
you do not have to worry about that ok ...also to let you know, you will have to send the delivery charges to my husband so he can proceed with the registration ok . so please i will be needing your full
delivery address as below so i can get the babies registered at the
delivery agency...
full names...
city...
states...
home address...
zip code...
cellhome phone numbers...
With
all the above, i will be able to get the babies registered at the
delivery agency...depending on how soon you will get back to me with the
above, it would take me about 1 to 2 hours to get the babies
registered.Once am done at the delivery agency, you will be notified by
the delivery agents that you have a parcel pending ok.i will like to know which of the babies you would
like to get or both? do let me know ok...while i await your response
have a pleasant time...
Mrs Sulevan Nice
I then e-mailed back to confirm the cost of the puppies and recieved:
250$ for one 400$ for both.
Then I confirmed that we wanted both puppies and recieved this e-mail in response:
thanks so much for the love and affection you have in my husky puppies i am so sorry for the late respond, so you will be using the address bellow in sending their delivery fee so as i can catch up with the sum on time and get the register for the next availble flight tp your location, tomorrow morning .
address :
name...joseph cappuciono
city... lakeworth
state...florida
zip code... . 33460
you will be needing a test question and answer
test question ...when?
answer...now
as soon as you are done in sending the money for their delivery fees just get back to me with the mtcn# number so that i can send the information to my husband and start packing their thing to get them ready for the next available flight to your location tomorrow morning
Then I informed them that we live on a single once a month income and asked if they would be willing to hold the puppies and recieved this response:
no i can wait, i have already told any one who contacted me about my puppy that they have already found a new home i am still waiting please mail me every day to keep me posted o.k that you are still interested in having the puppy o.k thanks
I was then so happy and thanked them and this was the response:
hello you are welcome OK ..well these babies too are so anxious to meet their new family and you will forever be happy having them in your home ..you family has just added some Lil angels and i know from the way you talk there is a heaven waiting for then in your home.also promise me you will shower them with what ever gifts and love they deserve.
This is when I was doing the daily e-mails that were requested:
hello you are welcome OK ..well these babies too are so anxious to meet their new family and you will forever be happy having them in your home ..you family has just added some Lil angels and i know from the way you talk there is a heaven waiting for then in your home.also promise me you will shower them with what ever gifts and love they deserve.
The next e-mail:
.am so glad ok and can't wait to see my babies with your family on a picture.so tell me how soon will you be able to raise the sum for them to get to you ?
The next e-mail:
hello and thanks for getting back to me ..well that would be nice then.when its getting to that time i will let you know so that i can give you my husband's address once more ok for you to use in sending the money to us ok .so how have you and your family been doing?hope all is good ?
And the next:
hello and thanks for getting back to me ..well that would be nice then.when its getting to that time i will let you know so that i can give you my husband's address once more ok for you to use in sending the money to us ok .so how have you and your family been doing?hope all is good ?
And then the next:
hello and thanks for the mail.hope you all are doing good?well we too can't wait to see our babies with your family on pics.hope you are going to shower them with much love and attention?well just keep me updated as i told you ok.so i can be reassured you are really a loving family for my babies.longing to read from you sometime later ..have a nice day
Another e-mail:
hello and good day it was so lovely to get from you .from your last mail i totally know much is waiting for my babies when they get to your home.just keep me updated daily as usual ok.have a nice time and stay blessed
Another:
hello and happy Sunday.how is your family doing today?hope you all are great.. thanks for the mail just keep me updated OK i appreciate the love you are willing to show my babies.as a matter of fact you will never regrade having my babies into your family.just keep me in touch ok.have a nice time and stay blessed
Another:
hello am so pleased reading from ...just continue to keep in touch with me as usual o.k...say hello to your family ..and hope you stay good and have a nice day
And another:
hello and thanks for the mail..i just had a tiring day and was so busy..will talk to you later ..please can you get back to me with your cell phone number once more? i just lost it..thanks and waiting to read from you soonest..
Another:
hello thanks so much for the mail ..i must say am always so relieved when ever i get a mail from you daily, no am not tired of hearing your excitements over my babies ...am so glad your family is waiting to have them home.well today is such a busy day..hope to read from you later...have a nice day
And another;
hello and thanks for the mail.i must say am so glad too..and not
long from now many babies will be with you and you will forever be happy with them..well am going to email soon before the forth ok on the details for payments ok..my husband has been busy now ..i just need a day to talk to him, that is to alert him on that ok, since you are to pay using his address ok..i will be pleasantly waiting to get from you soonest..thanks and waiting to read from you..but you can still email me with your desired address where you would love kiki and Dan to be delivered to preferably home address ok..thanks once more and waiting read from you
Another e-mail at which point I had said that I was ready to send the western union :
hello sorry about my late responds ok i was trying to get some new stuffs for the babies OK..i will be emailing you the details again shortly from now ok
Another e-mail and at this point I had sent the western union:
hello please do email me the scanned copy here ok not on text ok ..i have not yet gotten a mail from you ok ..if it does not go do let me know ok
Then I recieved this:
hello Mary sorry about the late reply..well i was trying to put everything in place and take the babies to the delivery agency where they would be registered to be delivered at your home address o.k..once am done with the registration process you would be contacted by the delivery agency, and they will let you know how delivery is going to be done..please do keep in touch with me in every details you get from the agency o.k ...thanks and waiting to read from you
During the e-mail corrispondence, we also corrisponded via text messages. And the western union was set up along with delivery details via text messaging. There are too many to type out and unfortunately can't be included. But once we had delivery details about four hours before the puppies were due to arrive I recieved this e-mail from st_petersburg_clearwater_pie_airport@live.com:
ContactURGENT NOTIFICATION- ELECTRONIC CRATE NEEDED FOR YOUR SIBERIAN HUSKY PUPPIES (KIKI AND DAN )‏
WELCOME TO PETS ST PETERS BURG PET SERVICES BRANCH
DEAR CLIENT, WE WISH TO NOTIFY YOU THAT YOUR SIBERIAN HUSKY PUPPIES HAVE NOT BEEN SHIPPED YET. THE WEATHER IS SO BAD THAT THEY MAY BE AFFECTED . BUT OUR VET TECHNICIANS DECLARED THAT THE PUPPIES ARE HEALTHY AND RECOMMENDED THAT A SPECIAL CRATE BE USED IN SHIPPING HIM . YOU ARE THEREFORE NEEDED TO RENT A SUPER AIR CONDITIONED PET TRAVEL CRATE, WHICH HAS A TWO SPEED PET CRATE FAN, SYSTEM FOR YOUR PUPPIES TO PROCEED WITH THEIR JOURNEY. THE FEE FOR RENTING THE CRATES IS REFUNDED UPON THE RETURN OF THE CRATES TO US. THESE CRATES ARE SOLD AT $4600 EACH IN A SHOP. YOU WILL BE RENTING THE CRATE FOR $1000 . ONCE THIS AC TRAVEL CRATE IS USED, YOUR PUPPIES WILL ARRIVE YOUR LOCATION STRONG AND HEALTHY . THE SIBERIAN HUSKY PUPPIES (KIKI AND DAN) WILL BE PUT IN THE CRATE ONCE IT IS RENTED AND WILL BE PUT INTO A FLIGHT, DEPENDING ON HOW SOON YOU RENT THE CRATE. THE PUPPIES WILL BE DELIVERED AT YOUR HOME IN THE CRATE AND ONCE YOU RECEIVE THE PUPPIES, YOU WILL RETURN THE CRATES TO US SO THAT YOUR MONEY IS REFUNDED. BUT THERE IS NO PROBLEM, YOUR PUPPIES WILL BE DELIVERED SAFELY AND YOU WILL BE REFUNDED ALL THE FEE YOU PAID FOR THE CRATES . BELOW ARE SOME PICTURES OF THE CRATE YOU ARE TO RENT. THEY ARE OF THE SAME QUALITY AND BOTH OF THEM HAVE THE PET CRATE FAN AS ON THE PICTURES BELOW. WE ARE AMONGST THE BEST IN PET TRAVELS, THAT IS WHY WE PUT IN PLACE MEASURES TO ENSURE THE SAFE DELIVERY OF PETS AT ALL TIMES. THE RENTING FEE IS $1000 WHICH IS REFUNDED WITHIN 2 HOURS UPON THE RETURN OF THE CRATES TO US. SUPER REGULATED AC PET CRATE SUPER HIGH QUALITY WHEELED PET AC CRATE SUPER TWO SPEED PET CRATE HEATER
YOUR DELIVERY ADDRESS INFORMATION
FULL NAMES: ...
CONTACT NUMBERS ...
FULL ADDRESS:...
STATE...
ARRIVAL DESTINATION...VERMONT REGIONAL AIRPORT
YOUR PETS DESCRIPTION ( MALE AND FEMALE SIBERIAN HUSKY PUPPY )
Name of Pets------------------KIKI AND DAN
Ages--------------- 12weeks / 3days .
Documents(Check Confirmation Papers, Papers and Health Certificates) are all Accurate.
NOTE. O•WE DO ACCEPT CASH ON DESK MEANING THE SENDER PAYS AT POINT OF DEPARTURE AT OUR OFFICE WITH CASH IN HAND.
•WE DO ACCEPT WIRE TRANSFER VIA WESTERN UNION FOR RENTING OF CRATE. YOU WILL BE USING THE ADDRESS OF OUR ACCOUNTANT ON DUTY AT OUR HEADQUARTERS AS BELOW TO MAKE THE PAYMENT,
•THE RENTING FEE IS REFUNDED UPON THE DELIVERY OF YOUR HUSKY PUPPIES . YOU ARE EXPECTED TO RETURN THE CRATE TO US THROUGH OUR PET CARRIERS WHO WILL DELIVER THE PUPPIES SO THAT YOU WILL BE REIMBURSED THE RENTING FEE.
NOTE. Our Company is adopting an end-of-year Financial Accounts Auditing Policy (FAA P), so you will make the payment via Western Union using the names, address and zip code of the Company's Accountant on duty at our HEAD OFFICE . Because we have their units at our office designed for such transactions as below.
CASHIERS ADDRESS
Names NDZI CLINTON
COUNTRY
CAMEROON
STATE SOUTH WEST
CITY LIMBE
ZIP CODE 0237
TEST QUESTION
WHAT NUMBER
ANSWER10
AMOUNT 1000 SEND US AN EMAIL WITH THE MTCN AND SENDER'S NAME ONCE THE PAYMENT IS MADE. YOU SHOULD ALSO SEND A SCANNED COPY OF THE RECEIPT FOR VERIFICATION.
This payment should be made as soon as possible upfront so as to get all things ready for this delivery soonest early enough to VERMONT REGIONAL AIRPORT. We have to deliver this puppies as soon as payment is made using the next available delivery to VERMONT REGIONAL AIRPORT. Once you make the payment, this puppies will be put on the available flight to your airport where you will be given a call for home delivery to your home . after we must have e-mail you the departure and arriving time of this puppies including the flight details of your puppies delivery so you can sign the delivery papers of this puppies We did explain all this to Mrs. sulevannice when he came to dropped Yourpuppies and your Delivery address .
BRANCH MANAGER
Mr. WESLEY JAMES
PETS AIRWAYS
CONTACT :[protected]
Set Number [protected]
And as I said most things on the supposed delivery day were text message and phone call. I had recieved calls from the 477 number from the supposed courier company and couldn't understand the person speaking. So I also recieved this from the courier:
DEAR CLIENT,
YOU RE WELCOME ONCE MORE TO OUR NOTIFICATION MY MAIL.WE RE VERY SORRY FOR THE DELAY IN DELIVERING YOUR PUPPIES.BUT YOU MUST RENT A CRATE FROM US AND AS SUCH PAY FOR THE RENTAL.ALSO TO LET YOU KNOW THAT THIS CRATE FEE IS REFUNDABLE TO YOU 2HOURS AFTER YOUR PUPPIES HAVE BEEN SAFELY DELIVERED TO YOU AT OUR DOORSTEPS AND THEN YOU REFUND BACK TO US OUR CRATES.PLEASE WE DO WANT YOU TO TREAT THIS AS AN URGENT MATTER.WE DO NOT WANT YOUR PUPPIES TO BE LEFT HERE FOR A NIGHT AGAIN.USE THE DETAILS OF OUR HEAD QUARTERS ADDRESS TO MAKE THE PAYMENTS VIA WESTERN UNION AND GET BACK TO US WITH THE DETAILS .
THANKS FOR USING OUR SERVICES
THE MANAGEMENT
So I then sent an e-mail to sulevannice@yahoo.com to inform them that there was a huge issue and they responded with:
Hello Mary sorry about my late response i have been busy all day ok and i had a blocked phone that is why i could not get to text you ok..well i received the same message from the delivery agency talking about the same crates issues..they indicated o me that the puppies are to be put under special conditions during flights and cannot travel without being in crates ok i was not aware of that am so so sorry for any inconveniences this may have caused to you ok ..but i have been talking with my husband and we came up with some lil sum of money so we can help rent the crate so kiki and Dan can be home delivered to you today ok am so worried about those little angels all alone there at the delivery agency ok..i will be sending..western union 400$ to the delivery agency in the morning, so i am pleading with you to complete the rest $600 to them ok so our precious babies will be home today ok we all were not aware of this but we cannot afford to leave those
angels stay at the delivery agency ok, , i have been crying all night thinking how my babies are treated there at the delivery agency with nobody close to them.please s soon s you get this mail jut see what you can do cus i will be doing an online western union to them as early as possible so delivery won't be long ok and they also said he sum will be refunded to you upon the delivery of your babies ok so the full sum will be given to you and then you will have to send mine back ok..but you can still use it in getting some new stuffs for the babies ok am sure that will be of great help..please so get back to me as soon as you get this mail ok...have a nice time
Then this was followed with more text messages back and forth from the supposed owner of the puppies, which I unfortunately can't share, but they ended with me calling the supposed courier company and not understanding them again so then the following e-mails from the courier were recieved:
DEAR CLIENT,
WELCOME AGAIN TO OUR SERVICE NOTIFICATION BY MAIL.WE ARE WRITING THIS LATE TO LET YOU KNOW THAT WE JUST CONFIRMED AN ONLINE PAYMENTS FROM MRS SULEVAN NICE WHO IS SAID TO BE THE SENDER OF YOUR TWO SIBERIAN HUSKY PUPPIES HERE AT OUR AGENCY.SHE PAID IN THE SUM OF $400 AS PART OF THE RENTAL FEE FOR THE RATES OF YOU PUPPIES.SO WE URGE YOU TO COMPLETE THIS SUM AS SOON AS YOU CAN.WE HAVE SCHEDULED DELIVERY FOR ALL PETS AROUND YOUR AREA(VERMONT)SO YOUR PUPPIES WILL BE TAKING OFF AT 9:00 AM AND WILL BE HOME DELIVERED IN TWO HOURS TIME, YOU DURING WHICH WE SHALL REFUND THE FULL SUM TO YOU AS REQUESTED BY YOUR SENDER.SO WE URGE YOU TO MAKE THE PAYMENTS BEFORE ITS 8:30 AM SO WE HAVE TIME TO GET EVERYTHING FIXED AND YOUR PUPPIES ARE DELIVERED TODAY AND ON TIME.
THANKS FOR USING OUR SERVICES
THE MANAGEMENT
And:
DEAR CLIENT,
JUST PAY THE SUM WHICH YOU HAVE SO WE CAN DELIVER YOUR PUPPIES TODAY WE HAVE TRIED TO UNDERSTAND WITH YOU AND YOUR SENDER BUT WE CAN'T TAKE $400.YOU JUST HAVE TO ROUND IT UP TO $500 WHICH THAT WOULD BE ENOUGH FOR THE RENTAL OF ONE CRATE ONLY .SO DO GET BACK TO US AS SOON AS YOU CAN.
And:
DEAR CLIENT
WELL WE DO NOT KNOW WHAT WE CAN TELL YOU NOW ABOUT THE CRATE RENTAL FEE FOR YOUR PUPPIES.WE ARE WORKING ON A COMPANY POLICY AND WE CANNOT DO OTHER WISE.YOUR SENDER PAID $400 FOR THE PART FEE AND YOU ARE REQUESTED O COMPLETE IT NOW.WE HAVE SAT A COME UP WITH A DISCOUNT FOR YOU AND DECIDED YOU CAN RENT JUST ONE CRATE FOR THE BOTH PUPPIES, AFTER YOUR SENDER PLEADED WITH US THAT IS WHAT WE HAVE COME TO NOW.SO WHAT WE ARE WAITING FOR NOW IS THE PAYMENT OF $100 WHICH YOU ARE TO MAKE, WITHOUT WHICH YOUR PUPPIES WILL NOT BE DELIVERED TO YOU TODAY AND ON TIME
And:
DEAR CLIENT,
WELL WHAT IS GOING TO HAPPEN IS THIS YOU WILL BE PAYING THE SUM TO THE ADDRESS BELOW AND AS SOON AS WE CONFIRM THE PAYMENTS WE WILL HAVE TO PUT YOUR BABIES IN THEIR CRATE AND THEY WILL BE DELIVERED TO YOU SHORTLY AFTER. SO THAT IS THE ONLY ARRANGEMENTS WE HAVE TO MAKE NOW.DO GET BACK TO US IN RESPONSE TO OUR MAIL.
THANKS
THE MANAGEMENT
And:
OK THE YOU CAN GO AHEAD AND INFORM THE COPS WE DO NOT HAVE YOUR MONEY HERE IT WAS PAID INTO OUR COFFERS ND THERE IS NO WAY WE COULD REFUND YOU .SO MEET YOUR SENDER AND SOUGHT THINKS OUT WITH HER
And:
YOU MUST BE IN SANE HOW COME YOU NEED PROVES? YOU WILL BE SPENDING MORE MONEY FOR THE POLICE TO PROCESS WITH ALL THIS BECAUSE WE ARE VERY LEGIT AND TIS I
A BIG COMPANY HE IN FLORIDA, SO YOU BETTER WATCH YUOUR WORDS
And then:
OK THEN GO ON
These were all recieved when mentioning contacting police and asking for proof of being a legitimate business. Then that is the last thing that was recieved.

M
M
MBC1184
Bennington, US
Mar 03, 2013 12:54 pm EST
Verified customer This comment was posted by a verified customer. Learn more

We did. We had gone to the shelter and met two different dogs two different times, and before our paper work was done they got adopted, so we were discouraged and looking for other options.

M
M
MBC1184
Bennington, US
Mar 03, 2013 12:39 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Well you are not the only ones that were had, my family was also just scammed by these people!

D
D
Dawsonlee
Bryans Road, US
Nov 07, 2012 1:27 pm EST

You are completely right, I wish I would have researched them before I did the same thing! I feel like such and idiot for believing their scam! I just do not understand why people are like this!

D
D
Det. Bradley
, US
Feb 08, 2012 4:27 pm EST

Becky, Please give ma a call about this suspect. My telephone number is [protected].