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FashionNova / still waiting on my order

1 United States
Contact information:

I was looking for some heels and i found them on Fashion nova.com. I placed my order July 4th and it did state that the shipment was going to be 4 days instead of 2, i was fine with it because i needed them before the 19th. A couple of days later i received an emailed and it stated that the shipment was going to be taking a little longer, okay no problem. 2 days later i received another email and they gave me $23.09 gift card, i was confused. because i payed $32.00. i checked my status and it said my order was unfulfilled. I tried calling and i even emailed them and all i received was an automated customer services and email. I don't know what to do because that's hard earn money that my husband has spent on me. All I want is my MONEY BACK ASAP. I have never encountered this with any other store. Very unprofessional.

Mr
Jul 17, 2017

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