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Fashion Nova Customer Service Phone, Email, Contacts

Fashion Nova
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4.1 7317 Reviews

Fashion Nova Complaints Summary

70 Resolved
1629 Unresolved
Our verdict: If considering services from Fashion Nova with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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H
4:19 pm EDT

Fashion Nova two dresses and a jacket.

I placed an order since 10/18/18, it said two days shipping and I'm still waiting for an email that said my items were shipped...I sent like 3 emails I called but I got no answer I was depending on those things cause it's my birthday. I ordered from fashion nova a lot of times and I never had this problem and I don't know what's the use there's a customer service number and nobody answers...but I must say if they wouldn't ship my stuff I need a full refund or I'll grt the better business bureau involved ave this is the last time I'll order from them...

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4:13 pm EDT
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Fashion Nova placed an order 2 1/2 weeks ago with 2day shipping

I placed an order 2 1/2 weeks ago as a surprise bday gift to have before 10/24. & paid for 2day shipping Order never came my attempt to reach someone via email & telephone have been unsuccessful, it wasn't until I mentioned contacting the Better Business Bureau that I received an email saying the order supposedly ships 72hrs after ordering again its been well over 2weeks with NO package! This was my very first time ordering from Fashion Nova and it will very well be my last time order from Fashion Nova!

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3:59 pm EDT
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Fashion Nova unfilled order

I placed an order on 10/13 and spend the qualifying amount for expedited shipping. I have not received my order and my attempts to contact customer service via phone and email have failed. When calling the phone just rang with no response. Through email customer service the representative do not address my issue instead they pacify me with a generic message without actually addressing or attempting to resolve my issue. I am going to file a complaint with the BBB (BETTER BUSINESS beraru) and I encounter all who read this to do so. Through the BBB complaint the company has 3 days to respond to the complaint with a resolution.

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12:52 pm EDT
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Fashion Nova shipping

I placed an order on 10/16/18 and have yet to receive it or an email stating it was shipped. It has been a week and I have called (no answer, just hold and then hung up on) and emailed several times with no response. I am livid and will never order from here again. I've ordered dozens of times and spent thousands of dollars easily. I don't have this issue with prettylittlethings

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12:27 pm EDT

Fashion Nova never received order/ completely unreachable

I placed an order on Oct.17 with a store credit I had revived from a previous order. Paid for 2 day shipping. It is oct. 23 still have not received order and have reached out to customer service 4 times via email at least and countless times via phone with no response. The customer service via phone is horrible and you are literally not able to reach an actual person. I received what seems like an automated email response on today, oct.23, saying to be patient that my order has not been forgetten but that still the order has not been shipped. I order the items for an event on the 27th and will most likely now not receive them by then. I have never experienced this problem before with fashion Nova and am extremely angry. I feel as if they have stolen my money and I can't even contact them to have them cancel the order!

Never will I shop there again.
I have an account with Fashion Nova and am extremely reachable by email and phone. Looking forward to seeing how they will address this issue.

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11:31 am EDT
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Fashion Nova shipping

I placed an order on october 14th and spent 82$ for the 2 day shipping 10 days later and no package I was never even Emailed a tracking number I have sent about six emails and no reply They are supposed to contact us if there is a delay and didn't have the class to even do that the fact that we can't speak to a real representative is ridiculous do not orded from fashion nova they are a joke where is my package !

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10:24 am EDT

Fashion Nova returns and customer service

I have left voicemails, emails, instagram post with no response. I am highly disappointed in this corporations customer service. This has gone on for a month now. I would like my full credits for my returned items so I can complete a order and be done with this. I have requested a manager multiple times with no call or email from anyone fixing this situation. I am only be credited for 1 item when I returned 4. The other items I returned in the same package I paid to ship was as follows;

Beastly Beauty Jumpsuit Navy 1x

Tina Oversized cardigan- Ivory 1x

Knot your girl pants- blank xl

Leopard white lies top- brown 2x
I have not received credit for anything but the cardigan sweater.
Noone will return any of my correspondence. I can be reached by phone @ [protected]

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9:42 am EDT
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Fashion Nova order/customer service

3 days ago I received someone else's package, not MY order. I sent multiple emails and left messages on the customer service number. It's ridiculous you cannot speak to a live person. Their automated emails say you will receive a response within 24 hours, that is a LIE. I am very disppointed and have no idea if I will ever receive a response OR my order! $30 down the drain. I want to dispute the charge with my bank. Shame on Fashion Nova!

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6:54 am EDT

Fashion Nova did not receive order

I placed an order with Fashion Nova on October 12th. I paid for 2 day shipping. 6 days after my order was placed, I emailed customer support because there was NO movement on my order ( It was still showing as unfulfilled. ) When I emailed customer support I received 2 emails, one right after the other. The first email I received was from "a customer support agent" but the email seemed like an automatic response. The email told me that the order would be sent out soon and thanked me for my patience. The 2nd email I received stated that there were "delays, " and told me I could 1.) Wait for my order 2.) Click the link below and cancel my order / request a refund by gift card or a refund to my original payment method. The email also stated that if the order did not ship 10 days after I originally placed the order, It would automatically be canceled and refunded to my original payment method.
I did not want them to cancel my order and refund it to my original payment method, because I new it would take even longer to get my money back because I would have to wait for bank processing time.

I decided to wait to cancel my order until 9 days after I placed it. So on October 21st, I clicked the link they provided and I attempted to cancel my order and requested a refund by gift card. On Monday October 22nd I still had not received a gift card, and when I checked my order status, it was not canceled and it had not shipped.

I emailed customer service immediately and asked them why my order was not "automatically canceled, since it has been 10 days since I placed the order, " and I asked them why I had not received the refund by gift card as I requested.

I received an email from customer service explaining to me that my order was going to ship very soon and to keep an eye on my email for a tracking number.

This makes NO sense to me considering:
1.) I placed my order 11 days ago and nothing has happened with my order ( except them taking my money)
2.) When I emailed them they told me that if an order isn't shipped 10 days after the order is placed it will be automatically canceled and refunded ( that did not happen)
3.) I was also told I could cancel my order by clicking the link they provided, and request a refund by gift card ( which I did 9 days after placing my order ) and I did not receive that as well.

I'm actually VERY pissed off, because I have been doing early Christmas shopping, and after I placed that order on the 12th of October, I placed 4 other order between the 14th and 16th) NOT thinking there would be this much of a delay.

So now they have about $450 of my money, and I have NOTHING to show for it. Definitely NOT ordering from them again. This is ludicrous

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Update by MichelleBru
Oct 24, 2018 6:42 am EDT

Update on my horrible Fashion Nova Experience.
I placed 4 orders
#[protected] Oct 20, 2018 paid unfulfilled $63.67 USD
#[protected] Oct 19, 2018 paid unfulfilled $59.46 USD
#[protected] Oct 18, 2018 paid unfulfilled $236.49 USD
#[protected] Oct 12, 2018 paid unfulfilled $144.12 USD

None of my orders have shipped. I contacted Fashion Nova on October 18th regarding order # [protected], and I received 2 emails within minutes apart from each other. The first email basically said to be patient and that the items would be shipping soon. The second email was from " noreply@fashionnova.com "
The second email said,
"Due to delays in our warehouse, we are still putting the finishing touches on your order. " ... "While we don't have an estimated ship date for you yet, we will be dispatching your order and sending you a tracking number ASAP.If you'd rather not wait any longer and would like to cancel your order for a refund or gift card, please click here to cancel any time before we ship your order. Of course, if you want to wait for your order, you don't need to do anything.While we do not anticipate a significant delay, we will be monitoring your order - and if it doesn't ship within 10 days of your original order date (and you don't cancel prior to shipment), we will automatically cancel and issue a refund to your original form of payment."

I received this email on October 18th about my first order I placed ( order # [protected]) I decided I would wait until the 21st, to see if I received any update on my order. I didn't want fashion nova to automatically cancel my order and issue a refund because that would take even more time for it to be processed with my bank. I wanted to receive a gift card instead, so I waited until the 21st, and clicked the embedded link in the email to cancel that order and request a refund.

On Monday October 22nd, I had not received a refund, so I emailed support asking what the status of my order was. They emailed me saying that my order # [protected] was almost ready and to keep an eye on my email for a tracking number.
Well, now it is the 24th ( 2 days later ) and I have receive NO email with a tracking number, and no email of a gift card refunding the cost of order # [protected]

I have 4 orders in total sitting and not moving. I feel like my money was stolen from me.
I am going to keep posting updates on this.

If they end up contacting me and telling me half of my items were sold out after ALL of this - oh I am going to loose my mind and #notshophereagain

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S
2:20 am EDT

Fashion Nova order never received

I ordered with fashion nova on 5th oct and today it is 23rd Oct still haven't received my order. I have been trying to contact them via calls and emails but noone has gotten back to me. Considering the name and fame of fashion nova their customer service is pretty [censored]. I am very disappointed and frustrated, I have no idea if I am ever going to receive the order or a refund.
What a waste of time, money and energy

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1:54 am EDT

Fashion Nova my order

I ordered items in stock on October 17th with the expectation I receive it before I leave to go on my trip in which I leave October 27th I've sent many emails now here it is 5 days later and I'm being told about a delay! That is so unprofessional I am not happy and if I don't receive not only a better response or my items I'm reporting you to the better business bureau and on Facebook for bad advertising and business! You are playing with people's money and that ain't cool I will NEVER shop here again! I want my stuff or my money back

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3:53 pm EDT
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Fashion Nova shoes

Hellooo I'm worried about my order i place my order in 10/16/2018 and also pay for 2 days delivered and I don't received any news about it ? It's still unfulliment, So anybody can help my to know what happens with my order please! I call costumer service and they never answer and i also send to many emails and never received a answer.
Thanks in advance.

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Mauretta
, US
Oct 24, 2018 10:35 am EDT
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I ordered oct 9th over 200 worth of things. I ordered for my graduation... let’s just say my graduation was on the 18th and I still don’t have my graduation outfit!

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Kkdoll
, US
Oct 23, 2018 11:25 am EDT

Same thing happend with me I ordered shoes for my birthday coming up on Friday and I paid 2 days shipping and now the website says there will be minor delays but they didn’t say that when I ordered them smh I have been emailing and calling fashion nova and no response but they can post stuff on Instagram tho so unprofessional

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Nikki410
, US
Oct 23, 2018 11:43 am EDT
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Replying to comment of Kkdoll

Ugh! Yeah I notice that on instagram too, and The costumer service it's not the best ...

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lawstudent2021
, US
Oct 22, 2018 10:47 pm EDT

Same thing happened to me! They have just now posted that they are moving distribution centers so orders will be delayed. JUST NOW after orders from their halloween collection that will not be here in time for halloween. There is no cancellation of orders. You have to play the wait game.

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Nikki410
, US
Oct 22, 2018 11:00 pm EDT
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Ohh wow! That's sad girl
Thanks for let me know!.

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Nikki410
, US
Oct 22, 2018 11:14 pm EDT
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Where u read that?

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M
2:53 pm EDT

Fashion Nova delivery

I recently ordered a track suit for $25. It charged my card but I didn't realize I had messed up on the delivery address. I tried to go back to the website and my order to fix it but it doesn't let me and I've emailed the support system and gotten no reply. I have waiting on the phone for over 10 minutes with no reply and now my package is being sent back to fashionnova. How can I fix my address and get it delivered to the right place ?

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8:14 am EDT

Fashion Nova shipping delays

I made two orders, one on the 12th of October and another on the 13th. I received the second order in a few days but here we are on the 21st and my first order still hasn't shipped out yet. They did not contact me about the delay. I had to reach out to them. The emails were very generic and still did not tell me when I would receive my order. I get sometimes orders are delayed but if that's the case, how did I get my second order first? At this point, I just want my money back.

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K
11:09 pm EDT

Fashion Nova I never received my order and paid money for it

I am so disappointing my first fashionnova experience... I made an order on their website of the few items, most importantly I wanted to buy a dress for special occasion of mine. But the date of the occasion has passed and i've never received my dress. What is more, I tried to contact the support service but there was no reply from them. I tried several times and still no reply. I even asked for the refund but they ignored my email. On the tracking website it says that my parcel has been delivered but I haven't received anything. I am very disappointed in fashionnova and it makes me feel very anxious about purchasing stuff online because you never know what company is going to ditch you.. Girls and boys never buy from fashion nova! They are liars!

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12:58 pm EDT
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Fashion Nova order

I placed an order on october 11, with a second day shipping. Today is the oct 20th haven't received anything. I sent an email to them and no reply yet. They already took my money as fast as the wind blows but my order or an email reply nothing. We customers only have the option to email that's it they don't provide us with phone numbers. All we can do is wait until they decide to reply. I got tired of waiting and I am concerned that I will not see my money or my order. I would like a refund and after this incident I will not order from them ever again.

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Farrahjhfu
, US
Oct 20, 2018 4:12 pm EDT
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Omg same thing happened to me I ordered on October 14th not a thing! I have called and emailed and I am blowing up their social media. Start blowing them up on instagram and FB they literally stole our money and ran there is no way to get ahold of them I will never in my life order again

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Waveyk
, US
Oct 20, 2018 2:38 pm EDT

I placed my 2 orders that same day. 1 order was delivered yesterday the other order has no updates and has not been shipped to my knowledge. I too have sent emails. I'm gonna call Monday and try and find out the status. I really liked the items and dont want to cancel. 😔

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D
12:28 pm EDT

Fashion Nova service

I placed my order on 10/15/2018 I received my confirmation number but have not received my tracking number. I've ordered from them about 5 times in the past and I usually receive my tracking number by the next day.. I've reached out to see if there is an issue with my order but no response I would just like to be updated on what's going on if they are backed up or having a delay it would be nice if they just said so and I am pissed that I won't have my outfit for tomorrow!

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Farrahjhfu
, US
Oct 20, 2018 4:15 pm EDT
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This is the worst customer service I ordered mine on 10/14 and absolutely nothing! They will not respond to e-mail or to phone calls I am going to start posting on Instagram and FB to get a response

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8:32 am EDT
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Fashion Nova shipping

Placed an order last week on 10/10 expecting it to at least be shipped out by now. It is now 10/17 and I STILL haven't received an email with my tracking number. IThis is seriously [censored]ed up. I've emailed them several times only to get no response. My flight is Friday morning @8am so I guess I wasted another $120 on clothes for my vacation because they definitely won't get to me on time. Please ladies, DO NOT rely on fashion nova for any event or vacation because they will [censored] you over. They advertise 2 day shipping but they're professional liars. Since they don't know how to respond to emails I'm calling my bank to reverse the charges because this is just ridiculous. I also sent back an item 3 weeks ago and STILL have not received credit for it. What s bunch of scammers. This is going to be the demise of their business if they don't get it together soon.

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Mimimimi9
, US
Oct 25, 2018 9:46 pm EDT

Anyone order before the 12th receive their packages ?

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Fallen34
, US
Oct 23, 2018 2:05 am EDT
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I will never order from them again I ordered October 17 and I purchased $300 of clothing for my vacation on Friday and I had 2 day shipping I'm really frustrated and I have to possibly cancel the order and find time to go shopping very unprofessional I wish I would have read these reviews before I ordered

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Shay2895
, US
Oct 23, 2018 2:16 pm EDT
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Replying to comment of Fallen34

I odered 10/10 and still no tracking.

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Tgerd
, US
Oct 22, 2018 11:43 pm EDT

Here’s one reasons why things are being delayed

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Britney liriano
, US
Oct 22, 2018 4:42 am EDT
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Okay I order October 13 I should be receiving a tracking number soon

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Bere8a
, US
Oct 21, 2018 2:54 pm EDT
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UPDATE: I finally received my package today. Everything I ordered was in it. Anyone else get their package yet ? Any updates ?

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Britney liriano
, US
Oct 21, 2018 3:34 pm EDT
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Replying to comment of Bere8a

I still haven’t got a tracking number when was it that you placed the order

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Bere8a
, US
Oct 21, 2018 7:55 pm EDT
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October 8th

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Danisha Jordan-Walker
, US
Oct 20, 2018 10:07 am EDT

I also emailed them 3 times back to back! They sent me my tracking info the next day. One item was refunded the day before I received my purchase for being out of stock and the other doesn’t fit. Everything else is here on time but now there’s no time to exchange items!

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Britney liriano
, US
Oct 19, 2018 6:26 pm EDT
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I also texted them on Facebook my stuff got delayed idk why but they said there finishing getting some stuff together i don’t know honestly

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Bere8a
, US
Oct 19, 2018 5:29 pm EDT
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Update: I sent them a message through Facebook which wasn’t answered up until today. I was given my tracking information and it says my package should be here on Monday. We will see, I will post an update on Monday. Anyone else get a response yet ?

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Britney liriano
, US
Oct 19, 2018 6:29 pm EDT
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Replying to comment of Bere8a

⬇️⬇️⬇️

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Britney liriano
, US
Oct 19, 2018 6:30 pm EDT
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What did you tell them on Facebook ? Because I have been texting them and all they said was what’s your order number and email to see what’s going in with your order and no reply yet 🤦🏼‍♀️🤦🏼‍♀️

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Alyssa Palumbo
, US
Oct 19, 2018 1:45 pm EDT

THE SAME THING IS HAPPENING TO ME. I ordered a week ago and my order has still not shipped. I need it next week for my 21st birthday and at this point it doesn’t look like that is happening. Customer service has also been horrible. Automatically generated email responses and on hold for 15 minutes with no answer. Weird this problem is happening to everyone who ordered around the same time

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Andrea Michelle MsTaylamade Taylor
, US
Oct 19, 2018 3:01 pm EDT

I think think the holiday being on a Monday delayed all orders. I am waiting on an order as well and this is the longest I've ever waited. The week of October 9th had a holiday on that Monday..so imagine the orders they have from the week prior and then they ran a Columbus day sale and with that stated I estimate they are now 7 to 14 days slower than usual.

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Alwaysal
, US
Oct 18, 2018 12:01 pm EDT

I ordered 275.00 worth of items on 10/8 and have emailed several times, I continue to get the same response back, I order from them constantly and have never had this issue!

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Britney liriano
, US
Oct 18, 2018 2:08 pm EDT
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Replying to comment of Alwaysal

They just emailed me saying that they know I’ve been waiting several days for my order and they know its aggravating but my order is getting to be shipped out and to keep an eye on my via email

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6:04 am EDT

Fashion Nova customer service and return or modification in orders

Fashion nova has horrible customer service ! They don't have a working like with someone to assist they can't even change and existing order that hasn't even shipped ! Horrible and they don't offer returns ! They give you a gift card to shop with them ridiculous! I placed an order and I realized the next day I forgot to click expedited shipping so I emailed hoping they could change it since it hasn't even shipped well to my luck no and I need the dress before Saturday . The lady said return well kinda need it before it probably won't even get here till Monday and I won't be here ! Smh

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7:24 am EDT

Fashion Nova order not delivered took money

My recent experience with Fashion Nova has been a complete nightmare. I would not place an order with them if you have an important engagement to attend, shopping for a planned outing, or trip. They're not reliable for on time delivery of items claimed to be in stock at the time of purchase nor trustworthy.

I placed an order with Fashion Nova on 10-8-18 with 2 day shipping. I have not received my order nor have I received a tracking number for what I've paid for. I've contacted them several times to no avail. At this point I believe I'm being deliberately ignored.

They do not have a real customer service line where you can speak to a live human regarding orders you've placed with them. But instead a support ticket system or contact form on their website that they never respond to. I've attempted numerous times to contact them through the payment method used & have had zero success at receiving any response for my order.

Shopping at Fashion Nova is no longer an enjoyable experience. All I want & actually need is my order. I'm having to beg for something I paid them for. This is so disgraceful & unprofessional.

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Fashion Nova Customer Reviews Overview

Fashion Nova is a popular clothing brand that has gained a significant following in recent years. Our review of fashionnova.com reveals that the company has received overwhelmingly positive reviews and delivers on its promise of providing trendy clothing at affordable prices.

Many customers have lauded the brand for its wide selection of styles, from trendy streetwear to elegant formal wear. Also, customers appreciate the size inclusivity offered by Fashion Nova, catering to all body types.

Moreover, the website has a user-friendly interface that allows customers to filter products by size, color, and style. The checkout process is seamless and secure, with fast shipping and easy returns.

Fashion Nova has also been praised for its impressive social media presence, with an active community of customers sharing their styles and experiences on various platforms.

Overall, our review of Fashion Nova highlights the brand's commitment to fashion that is both affordable and trendy, catering to a wide range of customers. As an authoritative reviews website, we give Fashion Nova our seal of approval for quality and accessibility.

Fashion Nova In-depth Review

Website Design and User Experience: The website design of Fashion Nova is sleek and modern, making it easy to navigate and find what you're looking for. The user experience is smooth and seamless, with fast loading times and intuitive menus.

Product Range and Variety: Fashion Nova offers a wide range of products, from trendy clothing to accessories and shoes. They have something for everyone, with options for different styles, sizes, and occasions.

Quality of Products: The quality of Fashion Nova's products is generally good. While some items may not be as durable as higher-end brands, they are still well-made and stylish. It's important to read reviews and check the materials before making a purchase.

Pricing and Value for Money: Fashion Nova offers affordable prices for their products, making it a great option for budget-conscious shoppers. The value for money is excellent, as you can find trendy and fashionable items at a fraction of the cost compared to other retailers.

Shipping and Delivery: Fashion Nova provides reliable shipping and delivery services. They offer various shipping options, including express delivery for those who need their items quickly. The delivery times are generally accurate, and the packaging is secure.

Customer Service and Support: Fashion Nova has a responsive and helpful customer service team. They are available to assist with any inquiries or issues you may have, and they strive to provide prompt and satisfactory resolutions.

Return and Exchange Policy: Fashion Nova has a straightforward return and exchange policy. They accept returns within a certain timeframe and provide options for refunds or exchanges. It's important to review their policy before making a purchase to ensure you understand the terms and conditions.

Social Media Presence and Influencer Collaborations: Fashion Nova has a strong social media presence, with a large following on platforms like Instagram and TikTok. They frequently collaborate with influencers, which helps showcase their products and keep up with the latest trends.

Sustainability and Ethical Practices: While Fashion Nova doesn't heavily emphasize sustainability and ethical practices, they have made some efforts to improve in these areas. They have introduced eco-friendly collections and have committed to reducing their environmental impact.

Overall Shopping Experience: The overall shopping experience at Fashion Nova is enjoyable and convenient. With a user-friendly website, a wide range of products, affordable prices, and reliable customer service, it's a great place to shop for trendy and affordable fashion.

How to file a complaint about Fashion Nova?

1. Log in or create an account: Ensure you are logged into your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Fashion Nova. Make it specific and clear, such as "Incorrect Order Fulfillment at Fashion Nova" or "Fashion Nova Refund Not Processed".

4. Detailing the experience: In the complaint details section, describe your experience thoroughly. Include key areas such as product quality, customer service, shipping and handling, return and refund policies, or any other relevant aspect of your interaction with Fashion Nova. Mention specific transactions, including order numbers, dates, and any communication with the company. Clearly articulate the nature of the issue, steps you've taken to resolve it, and the company's response or lack thereof. Explain how this issue has personally affected you, such as financial loss or disappointment.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, email correspondence, or screenshots. However, be cautious not to include sensitive personal information that could compromise your privacy.

6. Filing optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue with Fashion Nova. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, exchange, or other forms of compensation.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates regarding your complaint. Be prepared to engage in further communication if necessary to resolve your issue with Fashion Nova.

Frequently asked questions (FAQ) about Fashion Nova

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How can I contact Fashion Nova, a popular fashion brand, for inquiries or support?

Looking to contact Fashion Nova? Dial 1-800-866-0286 or +1 800-222-1811 to connect with their customer support team. Reach out today for assistance with your fashion needs.

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Fashion Nova contacts

Phone numbers

1800 866 0286 +1 (800) 222-1811 More phone numbers

Website

www.fashionnova.com

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Use this comments board to leave complaints and reviews about Fashion Nova. Discuss the issues you have had with Fashion Nova and work with their customer service team to find a resolution.