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FashionMia Customer Service Phone, Email, Contacts

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1.1 123 Reviews

FashionMia Complaints Summary

2 Resolved
112 Unresolved
Our verdict: If considering services from FashionMia with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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FashionMia reviews & complaints 123

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Newest FashionMia reviews & complaints

ComplaintsBoard
S
5:10 pm EDT

FashionMia refund not returned

I ordered an orange dress from Fashion Mia around September or
October of 2018. I have sent more than 4 e-mails to Fashion Mia.
I have e-mails to prove it. Fashion Mia will not communicate with
me on a constant basis. I asked for the address to return the dress.
I sent it where I was told to send it and sent the tracking number.
right away. Then I was asked to send a picture of the dress and
item number and receipt where I returned the dress which I did. I am tried of going back and forth and not receiving my refund. The Post Office and UPS no
longer is able to provide tracking information on the package.

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Popreal Rep
, GB
May 29, 2019 10:21 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear customer,
So sorry for any inconvenience caused to you.
In order to help you soon, could you please send us your order number or register email address to [protected]@orderplus.com?
Thanks for your cooperation.
Fashionmia

ComplaintsBoard
D
10:06 am EDT

FashionMia 4 blouses ordered april

These blouses were supposed to be 4 X, they were WAY to small, even after I used your size chart. These blouses are made of poor quality, poor workmanship, and you should not be allowed to sell these products! I see now that your approval rating is 100 complaints. Had I known this before I ordered, I definetly would not have ordered. I would like my money refunded and a free shipping label sent to me, so I can return these items. Also, I ordered 4, so I would get free shipping. You notified me that one was out of stock and to order a replacement. When I did that, you charged me shipping charges on the replacement. So, besides being poor quality and product, you overcharged me! I will be waiting to hear from You. Doris House 1529 165th Manchester, Iowa 52057

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Popreal Rep
, GB
May 20, 2019 10:58 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear customer,
So sorry for any inconvenience caused to you.
In order to help you soon, could you please send us your order number or register email address to comment@orderplus.com?
Thanks for your cooperation.
Fashionmia

ComplaintsBoard
S
12:28 pm EDT

FashionMia plain long sleeve blazer

Coat was too small for the size requested and one button completely missed being threaded onto the material. Went back and forth with customer service.. Each time someone else, each response was ambiguous with no clear path to resolution... I was told one of my options was to give the coat to someone and place another order with modest discount but was never given a clear path to do so... I believe there was a method of ambiguity and confused messaging in order not to deal with an unsatisfied customer... This was never resolved. Their complaint form did not work... Their chat service did not work... I had to take a screenshot of the complaint form and send as an attachment... Still, another service person with the same abstruse messaging. Order b2535838 name: sophie

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FashionMia Cares
, US
Apr 22, 2019 2:39 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear customer,
Thanks for your order on Fashionmia. We are really sorry about the size problem.
We just found your order and let our customer service email you, could you please
pay attention to your inbox?
If you have other questions, please feel free to let me know at comment@orderplus.com. Thanks.

ComplaintsBoard
D
4:38 pm EDT

FashionMia dress

I have been trying to receive a resolution in regards to 2 dresses that I have been paid and waiting for with no result. Attached is the screenshot of the conversation I had with fashionmia since even before january.

You will see the 2 dresses there that I was waiting for.

Please contact me at [protected]@hotmail.com as soon as possible.

Dresses can be forward to 10640 100 avenue edmonton ab, t5j 3n8 which I have been requesting to marguerite wang but no response.

Thanks,

Deborah beserve

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M
1:29 pm EDT

FashionMia customer service - refund money for returned goods

I bought 11 items on january 2, 2019 - on january 31, 2019 I returned 8 of them as they were the size of a small child. I am usually a size 4. After a million emails back and forth, "customer service" stated that they will not return my money as they do not have proof that I returned these items. I provided them with a copy of my receipt and the sku numbers of the items I returned:
Order b2498666.
- autumn spring summer chiffon polyester women v-neck asymmetric hem plain long sleeve blouses (sku e9c41fe92fe4) - $9.95
- cutout bust darts plain skater dress (df203201f08d) - $15.95
- high neck patchwork striped long sleeve sweaters pullover (sku 81836c601b2b) - $16.95
- autumn spring polyester women cowl neck plain long sleeve t-shirts (?) - $16.16
- v-neck plain long sleeve sweaters pullover (?) - $16.95
- basic v-neck ruched plain skater dress (5ca0898dd2aa) - $24.95
- round neck plain striped batwing sleeve long sleeve sweater pullover (33bdddcedb31) - $16.95
I will never deal with this place again. It is the worst. Do not order from them

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11:34 am EST
Verified customer This complaint was posted by a verified customer. Learn more

FashionMia scam/ripoff/refund not received after returning items

I am highly dissappointed in FashionMia. In December of 2017 I purchased 9 items that were defective, poorly made, and not as advertised on your website. I immediatly returned the items to the company. I was told that I would receive, y refund in the amount of $266.57, however it has been over one year and I still have not received a refund for the items that I returned. I have emailed the company nearly 30 times and their response is that the delay is due to their financial department.

I would advise anyone to never shop on FashionMia's website the items are not as advertised and you will never receive a refund for the items purchased.

I've included the communication that I have had with FashionMia below:

________________________________________
Re:We have received your message
30 messages
________________________________________
Mon, Mar 19, 2018 at 10:51 PM
To: Service FashionMia
Hi Kitty,

Are there any updates on my refund? It's been over two months and I have not received it.

On Wed, Feb 7, 2018, 2:12 AM Kitty from Fashionmia.com wrote:
Dear customer,

We will continue processing refund for you. Sorry again about this.
I will try my best to ask my colleague to speed up the processing time and take care of refund procedure for you. We will keep you informed when the refund has been completed in March.
To be honest, our refund system is really so slow but I am sure we never scam anyone and refund you finally.

Best regards,

Kitty
Customer Service Team
www.fashionmia.com

Is this answer helpful?
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===========================================================================
fashionmia Resolution Center
In any case you are not satisfied with our customer support's response, you can file a dispute by going to our Resolution Center:
www.fashionmia.com/resolution
Your case will be taken care of by our dispute management team in first priority.

________________________________________
Thu, Apr 5, 2018 at 12:31 AM
To: Service FashionMia
Hi,
I've been trying to contact your company for months now trying to get a refund. I was told that I would receive a refund. I have not received it yet. Where is my refund? I do not want to have to file a lawsuit against your company.

Disgruntled customer
[Quoted text hidden]

________________________________________
zora from Fashionmia.com Fri, Apr 6, 2018 at 5:17 AM
Reply-To: Service FashionMia
To: ""

Dear Customer,

Really sorry for hearing that but surely we will help you solve the problem. We fully understand the situation, and we admit it's our mistake, please accept our sincere apology to you.

We promise that you will receive your refund, and I will be here all the time to follow up your refund till you receive it.

Would you please just wait for a few days? And we will mark your refund as urgent; our financial department will process your refund in first priority.

Thanks for your patience in advance.

Best regards,

zora
Customer Service Team
www.fashionmia.com

Is this answer helpful?
Please click on "YES" or "NO" to let us know. We will be using your feedback to serve you better.
YESNO
===========================================================================
fashionmia Resolution Center
In any case you are not satisfied with our customer support's response, you can file a dispute by going to our Resolution Center:
www.fashionmia.com/resolution
Your case will be taken care of by our dispute management team in first priority.

________________________________________
Fri, May 25, 2018 at 6:50 PM
To: Service FashionMia
Hi,

What is the status of my refund?
[Quoted text hidden]

________________________________________
zora from Fashionmia.com Sun, May 27, 2018 at 4:17 AM
Reply-To: Service FashionMia
To: ""
Dear customer,
I'm very happy and grateful to receive your e-mail.
We apologize for any inconvenience caused to you.
I have checked the refund, there is something wrong with our financial account, we just fixed it. But we lost all the refund record and need to resubmit the refund request to our financial department. And the colleagues in the financial department are arranging the refund for the customers one by one. We are really sorry for this again and we will refund you within next 15 working days. I know you waited for long time and i can understand your feeling, i am so sorry for that again. I will try my best to take care the refund procedure. Please don't worry and wait for more days, i can guarantee you will get your refund. We will send you an e-mail once being completed.
[Quoted text hidden]

________________________________________
Tue, May 29, 2018 at 5:03 AM
To: Service FashionMia
Thanks for your response. Please confirm once the refund has been made.
[Quoted text hidden]

________________________________________
zora from Fashionmia.com Thu, May 31, 2018 at 9:42 PM
Reply-To: Service FashionMia
To: ""
Dear customer,

Thank you for your support and understanding.

We will let you know if the refund completed.

If there is anything I can do to help, please just let me know, I will try my best to help you.

Enjoy your lovely day.
[Quoted text hidden]

________________________________________
Sat, Sep 1, 2018 at 6:22 AM
To: Service FashionMia
Hi,

Please provide the status of my refund. It has been over 10 months. I am a lawyer and will pursue a lawsuit against your company.
[Quoted text hidden]

--

"The best preparation for tomorrow is to do today's work extremely well." ~Anonymous

________________________________________
Kitty from Fashionmia.com Mon, Sep 3, 2018 at 4:59 AM
Reply-To: Service FashionMia
To: ""
Dear customer,

We're sorry to let you know that we failed to refund you since the original payment way has been closed, sorry about this.

It has been over 6 months since you paid the order, so we could not issue refund for you, neither refund with check.

Could you kindly think about the $290 cash coupon we offered with free shipping? We will take your order in our first priority and ship it early.

If you accept we will send you the coupon code asap.

It is a promotion code that you can use very conveniently as cash on our website, if you accept we will send you coupon code asap and show you the way to use it.

Please think about it and let us know your opinion.

Best regards,

Kitty
Customer Service Team
www.fashionmia.com

Is this answer helpful?
Please click on "YES" or "NO" to let us know. We will be using your feedback to serve you better.
YESNO
===========================================================================
fashionmia Resolution Center
In any case you are not satisfied with our customer support's response, you can file a dispute by going to our Resolution Center:
www.fashionmia.com/resolution
Your case will be taken care of by our dispute management team in first priority.

________________________________________
Mon, Sep 3, 2018 at 5:19 AM
To: Service FashionMia
Kitty,

I was promised a refund over 6 months ago in the original method of payment. I do not want a credit because your clothes are not quality.

I would like a refund on the card that I used to purchase my clothes.

I will bring a lawsuit against your company if I do not receive my refund.
[Quoted text hidden]

[Quoted text hidden]

________________________________________
Kitty from Fashionmia.com Tue, Sep 4, 2018 at 5:56 AM
Reply-To: Service FashionMia
To: ""
Dear customer,

Sincerely sorry that the original payment way has been closed, so we could not offer your refund in our system.
We really want to help you with this issue.
We applied that you can choose items within $290 then we will ship you with free expedited shipping to your address, if you do not want clothes here, there are bags and accessories that you can choose:
https://www.fashionmia.com/accessories-130/
https://www.fashionmia.com/bags-123/

We will take your order in first priority and ship it early. Hope you can think about it and let us know your opinion.
[Quoted text hidden]

________________________________________
Tue, Sep 4, 2018 at 7:47 AM
To: Service FashionMia
Good morning,

I requested a refund for my order in December 2017. I returned the items to your company over 9 months ago. It is your company's fault that the period has closed. I do not want a credit, as I no longer shop at fashionmia. I want a refund as promised by your company. If I do not receive a refund I will get my lawyer involved.
[Quoted text hidden]
[Quoted text hidden]

________________________________________
Kitty from Fashionmia.com Wed, Sep 5, 2018 at 3:23 AM
Reply-To: Service FashionMia
To: ""
B2143733
Dear customer,

Thanks for your reply and sincerely sorry for the inconvenience.
We will continue processing refund for you if you prefer refund.
But please kindly understand that we have to contact with paypal to deal with your refund which might need a few more time, which might need 10-25 days or more.
Please kindly wait and we will keep you informed when the refund has been completed.
Your kindly understanding will be highly appreciated.

Best regards,

Kitty
Customer Service Team
www.fashionmia.com

Is this answer helpful?
Please click on "YES" or "NO" to let us know. We will be using your feedback to serve you better.
YESNO
===========================================================================
fashionmia Resolution Center
In any case you are not satisfied with our customer support's response, you can file a dispute by going to our Resolution Center:
www.fashionmia.com/resolution
Your case will be taken care of by our dispute management team in first priority.

________________________________________
Wed, Sep 5, 2018 at 7:00 AM
To: Service FashionMia
Thank you and I will expect to receive my refund within the next 25 days. If the refund has not been received within 25 days I will contact your company.

Thank you,

[Quoted text hidden]
[Quoted text hidden]

________________________________________
Kitty from Fashionmia.com Wed, Sep 5, 2018 at 11:28 PM
Reply-To: Service FashionMia
To: ""
B2143733
Dear customer,

Thanks for your email and hope you're doing well today.
Please kindly wait and hope you get your refund early.
Have a beautiful day! : )

Best regards,

Kitty
Customer Service Team
www.fashionmia.com

Is this answer helpful?
Please click on "YES" or "NO" to let us know. We will be using your feedback to serve you better.
YESNO
===========================================================================
fashionmia Resolution Center
In any case you are not satisfied with our customer support's response, you can file a dispute by going to our Resolution Center:
www.fashionmia.com/resolution
Your case will be taken care of by our dispute management team in first priority.

________________________________________
Mon, Sep 24, 2018 at 2:45 PM
To: Service FashionMia
Hello Kitty,

It has been over 25 days and I still have not received my refund. Please tell me the status of my refund.

Thanks
[Quoted text hidden]
[Quoted text hidden]

________________________________________
Kitty from Fashionmia.com Wed, Sep 26, 2018 at 4:26 AM
Reply-To: Service FashionMia
To: ""
Dear customer,
B2143733
We apologize for any inconvenience caused to you.

I have checked the refund, there is something wrong with our financial account, we just fixed it. But we lost all the refund record and need to resubmit the refund request to our financial department. And the colleagues in the financial department are arranging the refund for the customers one by one.
I know you waited for long time and I can understand your feeling, I am so sorry for that again. I will try my best to take care the refund procedure.
Please don't worry and wait for more days, I can guarantee you will get your refund. We will send you an e-mail once being completed from Oct.15.
Your kindly understanding will be highly appreciated.

Best regards,

Kitty
Customer Service Team
www.fashionmia.com

Is this answer helpful?
Please click on "YES" or "NO" to let us know. We will be using your feedback to serve you better.
YESNO
===========================================================================
fashionmia Resolution Center
In any case you are not satisfied with our customer support's response, you can file a dispute by going to our Resolution Center:
www.fashionmia.com/resolution
Your case will be taken care of by our dispute management team in first priority.

________________________________________
Wed, Sep 26, 2018 at 12:58 PM
To: Service FashionMia
Thanks. I will be expecting receive my refund by October 15th.

Thanks,

[Quoted text hidden]
[Quoted text hidden]

________________________________________
Kitty from Fashionmia.com Fri, Sep 28, 2018 at 2:22 AM
Reply-To: Service FashionMia
To: ""
Dear customer,
B2143733
Hope you're doing well today.
It's my pleasure, please kindly wait and we will keep you informed when the refund has been completed.
Have a blessed day! : )
[Quoted text hidden]

________________________________________
Fri, Oct 26, 2018 at 1:30 PM
To: Service FashionMia
Hi Kitty,

It has been over 20 days since you said that I would receive my refund. Please provide a status.
[Quoted text hidden]
[Quoted text hidden]

________________________________________
Kitty from Fashionmia.com Sat, Oct 27, 2018 at 3:56 AM
Reply-To: Service FashionMia
To: ""
Dear customer,
B2143733
Thanks for contacting us and sincerely sorry for the inconvenience.
We will follow up status of your refund, please kindly wait and hope you get your refund early.
If there is still not any update by Nov.8, please let us know then we will check status for you again.
I know you waited for long time and I quite understand your feeling, I am so sorry for that again.: (
Your kindly understanding will be highly appreciated.

Best regards,

Kitty
Customer Service Team
www.fashionmia.com

Is this answer helpful?
Please click on "YES" or "NO" to let us know. We will be using your feedback to serve you better.
YESNO
===========================================================================
fashionmia Resolution Center
In any case you are not satisfied with our customer support's response, you can file a dispute by going to our Resolution Center:
www.fashionmia.com/resolution
Your case will be taken care of by our dispute management team in first priority.

________________________________________
Mon, Nov 12, 2018 at 3:50 AM
To: Service FashionMia
Hi Kitty,

I still have not received my refund and it has been almost one year. I will take your company to court to sue if I do not receive my refund by 10/15/18.
[Quoted text hidden]
--
[Quoted text hidden]

________________________________________
Kitty from Fashionmia.com Tue, Nov 13, 2018 at 2:25 AM
Reply-To: Service FashionMia
To: ""
Dear customer,
B2143733
Thanks for contacting us and sincerely sorry for the inconvenience.
I have asked my colleague to check the refund information with the transactions, please contact us 48 hours later then we will find out your refund proof here.
Your kindly understanding will be highly appreciated.
Have a good day~
[Quoted text hidden]

________________________________________
Fri, Dec 28, 2018 at 2:01 PM
To: Service FashionMia
I have been trying to receive a refund from your company for over 1 year. I will bring a lawsuit against your company and I will write bad reviews against your company.
[Quoted text hidden]
[Quoted text hidden]

________________________________________
Kitty from Fashionmia.com Wed, Jan 2, 2019 at 4:42 AM
Reply-To: Service FashionMia
To: ""
Dear customer,
B2143733
Thanks for your email and sincerely sorry for the inconvenience.
We checked you refund is failed in process as it has over 6 months.
We will continue processing refund for you if you still prefer refund.
But please kindly understand that we have to contact with paypal to deal with your refund which might need a few more time, which might need 15-25 days or more.
Please kindly wait and we will keep you informed when the refund has been completed.
Your kindly understanding will be highly appreciated.
Have a good day.
[Quoted text hidden]

________________________________________
Wed, Jan 2, 2019 at 1:40 PM
To: Service FashionMia
Thanks for your response. I have been waiting for a refund for over 12 months. I will proceed with a lawsuit if I do not receive a refund by 1/15/2019.
[Quoted text hidden]
[Quoted text hidden]

________________________________________
Kitty from Fashionmia.com Fri, Jan 4, 2019 at 3:45 AM
Reply-To: Service FashionMia
To: ""
Dear customer,
B2143733
Thanks for contacting us and sincerely sorry for the inconvenience.
We will follow up status of your refund, please kindly wait and hope you get your refund early.
I know you waited for long time and I quite understand your feeling, I am so sorry for that again.: (
Your kindly understanding will be highly appreciated.

Best regards,

Kitty
Customer Service Team
www.fashionmia.com

Is this answer helpful?
Please click on "YES" or "NO" to let us know. We will be using your feedback to serve you better.
YESNO
===========================================================================
fashionmia Resolution Center
In any case you are not satisfied with our customer support's response, you can file a dispute by going to our Resolution Center:
www.fashionmia.com/resolution
Your case will be taken care of by our dispute management team in first priority.

________________________________________
Sat, Jan 26, 2019 at 11:54 PM
To: Service FashionMia
I have not received my refund. I will call my lawyer. I have waited over 1 year. [Quoted text hidden]

________________________________________
Kitty from Fashionmia.com Mon, Jan 28, 2019 at 4:38 AM
Reply-To: Service FashionMia
To: ""
Dear customer,
B2143733
Thanks for your reply and sincerely sorry for the inconvenience.
We checked your refund has not gone through successfully as there is problem with our system, sorry about this.
We will continue processing refund for you, please kindly wait and we will keep you informed when the refund has been completed.
Your kindly understanding will be highly appreciated.
Have a good day~
[Quoted text hidden]

________________________________________
Thu, Jan 31, 2019 at 11:59 AM
To: Service FashionMia
Kitty,

My refund does not need to go through Paypal because I paid using my debit card. It has been over 1 year and your company need to issue a refund asap.
[Quoted text hidden]
[Quoted text hidden]

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FashionMia Cares
, US
Feb 11, 2019 1:56 am EST
Verified customer This comment was posted by a verified customer. Learn more

Dear customer,

Thanks for posting here. We are really sorry for the inconvenience to you.

I have checked your order and sent an email to your registered email address,
could you please check your inbox later?

If you have other questions, please reach out to comment@orderplus.com
Fashionmia

ComplaintsBoard
T
9:21 pm EST

FashionMia clothing

THIS COMPANY COPIES THE PICTURES OF OTHER COMPANIES AS THEIRS. IT TAKES 2 MONTHS TO GET POORLY DESIGNED REPLICAS THAT LOOK NOTHING LIKE THE PICTURES OR FIT PROPERLY. THEY ARE MADE OF THE WRONG MATERIALS, 2 SIZES TOO SMALL AND SMELL. THE COLORS DO NOT MATCH THE PICTURES. I HAVE PAID MORE TO RETURN ITEMS AND NEVER GET A REFUND. THE POST OFFICE COULD NOT ASSIST ONCE IT WENT TO CHINA. I HAVE BEEN SWINDLES OUT MORE THAN 100.00. They told me to return within 30 days. I returned in 5 days. I ordered in June got the order in Late July early August. oRDER B2372562#

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FashionMia Cares
, US
Jan 01, 2019 11:59 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Dear customer,

Thanks for your order on Fashionmia. We are really sorry for the inconvenience to you.

I have checked your order and sent an email to you, could you please check your inbox later?

If you have other questions, please reach out to comment@orderplus.com
Fashionmia

ComplaintsBoard
N
11:56 am EST

FashionMia refund and cancellation order

I placed an order at fashionmia, 5days later still haven't heard anything, checked website and one of my orders were cancelled, so I decided to cancel all of it and just forget it
When I asked them to cancel, they didn't. And my order is still there and they haven't refunded me either..
Their ignoring all my messages and I want my money back!
In my pictures that I have sent you, one shows my order, the other shows when I've tracked my order and one of the items was cancelled, that's when I cancelled everything, Friday last week.
I tried their website first, it said they had a self cancel, so I did it, and as u can see in the pictures that it said it's been processed and we will be in touch, but again, nothing.
So their website doesn't let me cancel, and getting messaged through they ignore me.
I want my money back and I'm hoping you will help.
My name is Nina, and u can catch me on [protected]@hotmail.com

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FashionMia Cares
, US
Dec 18, 2018 1:52 am EST
Verified customer This comment was posted by a verified customer. Learn more

Dear customer,

Thanks for your order on Fashionmia. We are really sorry for the inconvenience to you.

I have checked your order and sent an email to you, could you please check your inbox later?

If you have other questions, please reach out to comment@orderplus.com
Fashionmia

ComplaintsBoard
C
2:53 am EST

FashionMia order no b2446217

This company is a totally a waste. I have received 4 different messages on my order, firstly I had to contact them as I noticed that on the status it said cancelled. I sent 3 mess before I got a response. It apologies and said our of stock and would refund. Then 3 days later I got a message saying it was shipped. The status still said cancelled. All I want is my money back. Today I received a another message.

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FashionMia Cares
, US
Nov 07, 2018 9:00 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Dear customer,

Thanks for your order on our website. We are really sorry for the inconvenience to you. I have checked
your order and sent an email to you. Could you please check your inbox later?

If you have any other questions, please feel free to let me know at comment@orderplus.com
Fashionmia

ComplaintsBoard
T
2:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

FashionMia very very bad service

order no: B2379528
This company are nothing but robbers and thieves.
My order of 3 items took 4 weeks to arrive.
I was told 1 item was out of stock and told to reorder another item which I did not do due o the apparent lack of understanding of English.
The 2 items that arrived were made of inferior fabric and were grossly undersized. I ordered XXL the garments would not have fitted a 5 year old!
The company denied receiving the return package even though I have a tracking/signed receipt.
And to cap it all they only offered me a a partial refund which 2 months later I have still now received.
They do not respond to a 36 hour promise to reply if they respond at all.

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8:25 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
FashionMia has left an official reply on this complaint.

FashionMia clothing (three dresses)

My order included three dresses which were not acceptable. Reasons included they 1) were not like the picture represented, 2) too small, even though one size larger than I typically wear was ordered, and 3) poor quality (one knit dress was so thin you could see through it. I returned immediately with proof of returned items 1/12/18. After numerous follow up notes my refund of $73.55 and 17.15 return postage has still not been received. I did not accept their offers of $40 coupon, nor the $80 coupon plus free shipping, simply because the previous items were so very disappointing. The pictures look beautiful, enticing even. However the actual products were not acceptable.

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OlympiaK
, US
Jul 30, 2018 3:58 pm EDT
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I have ordered quite a few items, none of which had invoices enclosed, and on most, the sizes were ripped off. So far, I have paid over $300 for clothing that is sized incorrectly. I wear a LARGE, yet FashionMia keeps sending me small sizes. This merchandise is worthless to me. I attempted to return it, and a young lady named "Kitty" advised me by email that it would cost more to ship the merchandise back. It would be wiser for me to request an exchange for another item. Unfortunately, all items are sized much, much too small. They do not use the U.S.A. standard sizes. I have read that enough people returned the merchandise but did not receive a refund. I am requesting a refund first before I attempt to return all merchandise back to China. I have contacted my Attorney General's Office in Ohio, and they will also be contacting FashionMia on my behalf in the next few days. I ask that anyone else who has problems with this company to please contact your local offices who can help you.

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8:58 am EDT
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FashionMia fraudulent business

I placed an order back in March 2018 and have yet to receive it. I submitted email after email asking where my items were and I never heard back from them. Then in May, I received an email from Kitty that that item that I ordered was no longer available and that I needed to pick out something else for the same amount. I expressed my concern with her since the original item that I ordered was for a trip that has since passed and I had been patient enough. She assured me that once I pick out the new items, they would be sent right away. The next day an email was sent stating that the new order was received and that it was now under normal processing. Then in June, I received an email from Mandy stating that I did not select Order Insurance for my order and that I needed to pay that. I responded with a NO WAY! I will not be sending them one more penny! I have since sent them several emails through their website and no one will contact me. I left a "not so nice message/voicemail" and of course I have not heard anything back. I also filed a complaint with the Better Business Bureau and I hope these fraudulent people get shut down! I am not to social media to warn people about them. They are awful!

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6:14 pm EDT

FashionMia refund from fashisonmia

09/17 I placed an order with Fashiomia through PayPal and the products was not what I had ordered.
I returned two of the three items and cancelled 3rd order once I saw what sent me trash. they never gave a wallet credit or refund me my money back. PayPal reached out to them and they never responded. why can't I get my money $99.87. I live on a budget and these items were for my birthday.

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Update by Silva Sims
Jul 10, 2018 6:16 pm EDT

I am still waiting on my refund.

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2:49 pm EDT

FashionMia beyond the order - the entire rest of the process. can't get service for a return and refund

Their shipping method takes forever. The quality of the clothing they sell is cheep even for the prices they charge. You can get better quality clothing at Walmart. I have used their online return feature, their email contact page, emailed directly from my account to the account they list on their website and multiple messages via phone. This has all been going on for a month and they have a 30 day return policy.
Yesterday I received an email from their billing department stating that I did not select order insurance which could aid me in the refund process. In the email is a link - not their web address - that of course I will not be going to ... I have left yet another message for them on the phone. Don't be fooled by the pretty pictures on their website. The clothing is junk!
The last email I sent to them was on 6/11 and yesterday 6/26 was the response.

So 2 web contact forms complete - 1 direct email to customer service address - 2 voicemail messages

All this has been going on since the middle of May.

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5:15 pm EDT

FashionMia women's blouses

sizes are not compliant with US sizes, which is a lie from the start. I blame Pay Pal for some of this bull crap because they leave the customer wide open to be taken advantage of. I spent way more to return the items than what they were worth. Pay Pal only refunded me only $30.00, so I lost $ 19.00 in shipping. Have sent back the items have not received refund as of yet. So I am out of another $40.03 a total of $ 59.03. I wish they stop doing all business with all over seas. It's more of a pain in the a!%%**.

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2:39 pm EDT
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FashionMia clothing - tops

This company has terrible customer service and their clothes are sized way to small. I ordered Xlarge and everything fit like a size Small. They will not call me back, nor email me and although they say they offer returns, they do not provide return information.

I am going to post terrible reviews on every site I can, I wish I had checked this company out beforehand. They are based in China.

One item that i ordered was cancelled and they have still not provided the refund to me as of June 21, 2018. The order was placed 5/2/18.

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12:57 pm EDT
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FashionMia customer service and promised refund, unethical behavior, refuse to give me my refund

cancelled order on time, seller agreed to cancellation and refund. Great, right, WRONG it has been 3 weeks, and they have given me the run a round about y refund of $86.25 to my paypal account with which I paid to begin with. They tell me I did not pay shipping insurance and must do that first, Ha the order went never in process nor out, they tell me they cant refund my paypal account is frozen, it is not, they tell me they need to put it in their wallet on their website first, wrong, it is there, but they refuse to refund me. I have since filed a report with the BBB, have black listed them on the Blacklist website for for bad business practices and my attorney will write a demand letter now. BEWARE, do not ever purchase from them, they a re crooks, I have read many, many reviews were buyers never got their moneys back, nor goods... I have had it...Oh, I was also told I have to close my paypal resolution case, that is why they cant refund, I will never close that case...

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11:50 pm EDT
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FashionMia item ordered, paid for, but never received. (12 wks). order no. b2249339 order placed on: 2018-03-08

Fraudulent company. Like many other online shoppers, I paid for a dress supposedly shipped to me on march 17 2018 — over 3 months ago — and have received nothing.
The tracking number given to me in the receipt has never worked. It was never registered by fashionmia, my emails to inquire got pleasant but useless false reassurances.

On march 7th 2018, I paid fashionmia $49.80 cad for the dress and shipping, via paypal.
Paypal transaction id of my payment to you: 18032081y4474491k
Order no. B2249339
Order placed on: 2018-03-08

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7:44 am EDT

FashionMia did not receive my order

Over a month ago i placed an order for a blue dress, i was not given an order number nor a tracking number. I have not received my order. I am questioning if Fashion Mia is a legitimate company or not. The customer service number that is listed online is never answered. There is a voice mail recording always on. There is never anyone to speak to about my order.

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3:30 pm EDT

FashionMia b2278383

On April 4, 2018 I placed an order with fashionmia company I have not received my order and it have been a month over a month and I have not received my dress yet but I tell you want you are messing with the right person I am being nice by listening to my uncle to email you all one more time to see if this works, I want my merchandise or you need to refund my money back into my account or you leave me no other choice but to contact the Better Business Bureau and a Lawyer to get my money back into my account

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FashionMia Customer Reviews Overview

FashionMia is a popular online fashion store that offers a wide range of trendy clothing, shoes, and accessories for women. The website has received a significant number of positive reviews from customers who have praised the quality of the products, the affordable prices, and the excellent customer service.

One of the most significant advantages of FashionMia is the vast selection of clothing options available. Customers can find everything from casual wear to formal dresses, and the website is updated regularly with new arrivals. The quality of the clothing has also been praised, with many customers stating that the items they received were well-made and durable.

Another positive aspect of FashionMia is the affordable prices. Customers can find stylish clothing at a fraction of the cost of other retailers, making it an excellent option for those on a budget. The website also frequently offers discounts and promotions, making it even more affordable.

FashionMia's customer service has also received high marks from customers. The website has a dedicated customer service team that is available to answer questions and resolve any issues that may arise. Customers have praised the team's responsiveness and helpfulness.

Overall, FashionMia is a popular online fashion store that offers a wide selection of trendy clothing at affordable prices. The quality of the products and the excellent customer service have earned the website many positive reviews from satisfied customers.
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