Fashion Your Flare / U S Cellular phone charges for text messages
Received cell phone bill totalling an extra $43.00 worth of subscriptions to 3rd party companies that I had never authorized or approved a subscription for. The US Cellular phone rep. basically found me guilty of approving the 3rd party subscriptions when I denied them totally. I since have learned through another US cellular rep, that all the subcriptions do not have to be approved from the cellular customer to be automatically charged to your bill, but you do have to call these people personally to ask for a refund and to remove your name from their company. Now why is that, why can they apply the subscription to your bill without authorization from the customer, but you have to prove or call the 3rd party to get a refund of money you have to pay to your cell phone company for something they allowed the 3rd party company to do without your permission. Just doesn't make sense to me that my cell company would make me pay and then recoup my money. I am very upset with this type of deception and lack of responsibility on my carrier. They seem to have no loyalty to me the customer and seem to get angry with me because I am angry about charges on my bill that I didn't authorize. "Are you kidding". The 3rd party groups I had to call are, Misty News Alert [protected], Stock Alerts [protected], and 2 from Commune E Kate using two separate names one is" Fashion Your Flare" and the other"Bible Verses"[protected] and these last two were a language I don't even speak, so I wasn't even able to ask for a refund.