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Fashion Nova / unprocessed order, no refund - customer service is non-existent

1 United States Review updated:

Re: Fashion Nova Order #[protected]

I am completely enraged at the absolute lack of service I've experienced since placing my order on December 3, 2018. It has been over a week since I placed my order and, to date, I have not received any word as to what's causing the delay in same being processed nor have I been refunded. Please CANCEL my order ASAP and REFUND my money!!!

Order Status: Unfulfilled
Payment: Completed

I've tried calling the customer care line multiple times to no avail. The IVR works fine but as it relates to me getting through to an actual person for assistance, that's a no.

I assure you that this is the first and the last time I will be ordering from your company.


Dec 12, 2018
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