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[Resolved] Fashion Novarefunded payment not received

I am very pissed that this site Fashion Nova is trying to scam me my money of an order in which was cancelled.

Since November 2016 I placed an order and because of the long delay in the processing of it i cancelled my order and up till presently i was not refunded back my money. I've been sending numerous emails and 3 emails was received giving me zero substantial information in to why my money was not yet refunded. Not even a attempt was made by Fashion Nova to contact me.

My financial institution was contacted and they have not yet received the refund for this company. My order number is #2827664. Please I just want back my refund. Thank you.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • FashionNova Customer Care's Response, Apr 20, 2017

    A refund was processed on this order. Please check with your financial institution for more information. We apologize for the inconvenience.

Le
Feb 04, 2017

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