SUBMIT A COMPLAINT / the shoes do not fit

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A terrible experience. I wish i had seen the many negative reviews before i spent $350 on a pair of shoes. The shoes do not fit, as the actual makers have said they run a half size smaller than regular. so i have spent 5 days emailing farfetch customer service only to get absolutely no response whatsoever. i see now why they don't even have a phone number to reach them on their website. obviously that is a dead give away for very bad customer service dept..


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