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Fanworks, Inc. / No fans & no working phone number

1 597 N. Lake Havasu Ave.Lake Havasu City, AZ, United States Review updated:
Contact information:
Phone: 800-400-3026 or 928-854-8686

DO NOT BUY FROM THEM!
Same complaint as everyone else. Charge at time of order. Never receive fans, or refund.
At least 15 phone calls, emails and two months later ->
NOW ALL WEBSITES AND PHONE NUMBERS DO NOT WORK!
Ugggg... I was even working with "Keri" the president of the company!
Please if anyone gets info on how to get $ back from these folks email me at tl46360@gmail.com .

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Comments

  • Il
      30th of Sep, 2008
    0 Votes
    Fanworks, Inc. - charge for merchandise but never ship it.
    Lake Havasu
    United States
    ceilingfanoutlet.com

    This company charges for merchandise but never ships the merchandise. I ordered 4 fans and recived 1 fan without the blades. They charged my credit card over $800. The fan I recevied is worth $127. I am still waiting for the credit. They do not return emails or phone calls.

  • Li
      21st of Jan, 2009
    0 Votes
    Fanworks, Inc. - Does not deliver merchandise or issue credit
    Litchfield Builders, Inc.
    Connecticut
    United States

    On November 18th, 2008, we ordered two ceiling fans, two remotes, and two rods from Fanworks, Inc. (fanworksoutlet.net) and only received to-date (January 21, 2009) one fan without the hanger rod, even though we made repeated calls and emails and were promised delivery and an RGA to return the one fan delivered; we have not been issued any credit on our credit card.

  • Ba
      11th of Mar, 2009
    0 Votes

    They ripped me off also. They have now shut off their phone and website. I contacted the Arizona Attorney General and they said go fly a kite.

  • Ja
      23rd of Mar, 2009
    0 Votes

    When I tried to call Fanworks, I realized there was no working number. I called my credit card company (Discover) and they were very easy to work with. I got a credit and they are going to deal with the company. Hooray for Discover and I WILL NOT deal with Fanworks again! Stand your ground People...

  • Dv
      27th of Mar, 2009
    0 Votes

    I am having the SAME problem. I ordered an fan for my parents for their anniversary. I spoke with Linda and was assured that my fan was on the way over and over again. Now I call and all numbers are disconnected and there is no website. I called my bank and they are telling me that the charge was to long ago and there is nothing they can do although I used my VISA. If you have any information on how I can get my money refunded I would certainly appreciate it. Please email me at DVJulius@Comcast.net

  • La
      30th of Mar, 2009
    0 Votes
    Fanworks, Inc. - credit card charged, no fan
    Fanworks, Inc.
    597 N. Lake Havasu Ave.
    Lake Havasu City
    Arizona
    United States
    Phone: 800-400-3026

    I ordered a ceiling fan in August of 2008 & paid for it with credit card, which was billed soon after. After 3 months had elapsed and repeated assurances by the company that "it was expected in the warehouse shortly", I canceled the order and was given a cancellation number by Fanworks and said that my credit card would be credited with the amount of the purchase. This has not happened despite repeated calls to the company. I filed a complaint of fraud with the Consumer Information & Complaints Dept of the Attorney General's Office for the state of Arizona in 2009, but was not given much chance of recovering my money. If this company is still in business, I recommend that you avoid it like the plague.

  • Th
      15th of Apr, 2009
    0 Votes
    Fanworks, Inc. - Item never delivered
    Fanworks, Inc. Ceiling Fan Outlet
    United States

    Ordered ceiling fan and paid but was never shipped. Company takes weeks to respond to contact and is then evasive. Will not refund money or ship item. Since I paid with Paypal appears to be no recourse.

  • Ha
      16th of Apr, 2009
    0 Votes

    I just drove over to Fanworks to buy a fan. I had purchased seven Hunter Fans from them 4 years ago. The store is closed, empty, and has a do not trepass sign on the door. Looks like O.O.B. to me

    Hal R
    LHC, AZ

  • Ka
      27th of Apr, 2009
    0 Votes

    Same story as everyone else. Just spoke with an attorney in AZ and they told me that basically my case would most likely go my way but to collect the money would probably harder to do. His other suggestion was to make sure to contact the Attorney General's office about this and that if enough people have the same complaint they may be able to work it from their angle. So please please contact the Arizona Attorney General's office and file a complaint. http://www.azag.gov/. I am posting this on all Fanworks related complaints to get enough people to contact the AGs office.

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