The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Famous Footwear / online order

1 Daytona Beach Shores, FL, United States

Placed order 8/20/18 and received tracking info 8/20/18 but nothing has been shipped. Credit card was charged but no shipment has been made. I was on hold for 1 hour 23 minutes before giving up last night (8/27). On hold again after confirming with FedEx that the tracking number is correct but that they have not received the package as of yet.

Obviously total incompetence on their part.

  • Updated by Terri Terri, Aug 28, 2018

    Finally spoke to a representative and found out that the shoes are/were out of stock. All they could do was finally issue a credit to my card.

Aug 28, 2018

Post your comment