Famous Footwear / online order
Placed order 8/20/18 and received tracking info 8/20/18 but nothing has been shipped. Credit card was charged but no shipment has been made. I was on hold for 1 hour 23 minutes before giving up last night (8/27). On hold again after confirming with FedEx that the tracking number is correct but that they have not received the package as of yet.
Obviously total incompetence on their part.
Updated by Terri Terri, Aug 28, 2018
Finally spoke to a representative and found out that the shoes are/were out of stock. All they could do was finally issue a credit to my card.
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