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Family Go Karts review: Warranty yea right 41

S
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10:33 pm EST
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I purchased a Hemsuim HS250ST-6 ATV 250cc from Family go karts. I lasted 2 rides for my Son, It started Smoking. I contacted Jeff Becker the owner. Filled out the forms and sent Pictures of the enging problem in February 2009. I have sent more emails then any one could amagin. Attorney letter / Filed with the BBB in Minn. Nothing has even been done. I founfd out that Warranty Protect / Gloria McDonald would take care of the repairs. I contacted Her, Two month's go by, She finally talked with me. After taking it 38 miles my self to a shop She set up. It stayed their 54 days, They could not even get the head off the engine. I picked it up and brought it home. It has been in my way / In the garage ever sense. Jeff Becker is a LIER. He will not Help any one. Their sale's technech is Fraud. I will at some point in my near future take this C*** to Minn.and confront Him Personally, If I have to I will cut the darn junk up and leave it at His front door. Family Go Karts is a Dam Joke. I assure everone. DO NOT BUY THIS CHINESE JUNK.

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41 comments
G
G
gokart.comsux
, US
May 03, 2010 4:19 pm EDT

WE are having the same problem right now, my nephew has saved up for almost a year to get a go kart (parents paid for the rest). He drove it once and it shut off. Gokarts.com refuses to help and do not want to honor their warranty. Do not buy from GOKARTS.COM. They are thieves. Not just that, they advertise American GO KARTS and ours is clearly marked made in China. Not that we have a problem with China, but who will fix it here? So, lets add liars to the thieve remark.

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