FAMILY EQUINE HORSE DEALERS EXPOSED! / Unprofessional conduct by a business towards their customers
Below is an EMAIL that HORSE DEALERS Family Equine of Central NY sent out to their “circle of friends“ and/or "customers". After they were EXPOSED for sending it out, they then sent out a "Damage Control" email to the same people. I also received a couple of very NASTY email letters from Mrs. Aichele through the Complaint Board. Those letters are posted for everyones reading pleasure too.
Lorraine and Robert Aichele own Family Equine Services of NY. This is a business that shows no respect towards their very own customers or the horses that have supported them financially.
They earn their bread and butter by selling horses to equine enthusiasts. Instead of appreciating the fact that these beautiful animals and their very own customers have kept a roof over their head and paid their bills, clothed and put food on their table, Robert and Lorraine Aichele make fun of them in an email they sent out. They make fun of the 100’s of horses they trucked from the out of state auctions over the years, which were jam packed together in livestock trailer like sardines.
It’s a fact…Family Equine Horse Dealers Lorraine and Robert Aichele buy horses from auctions throughout the United States for re-sale to make money. Its always been about the money and will always be about the money- not the customers and never the horses. The emails that they have been sending out exposes their "lowly character" and severe lack of "ethics, morals and respect" towards their customers as well as the horses they sell.
Not only do they poke fun at the customers who bought horses from them and who have supported them financially over the years, they mock the horses as well. Robert and Lorraine Aichele buy horses at the MOST deplorable auctions cheap in the U.S. to RE-SELL to the general public. They post false and misleading advertising on the internet swaying customers to buy “healthy“, “sound“, “dead broke”, “child safe” “trail and road safe” horses which have proven to be anything but. They have had a bad reputation for years in and around Groton, NY by “word of mouth”.
Both of their Email letters admit to the quality of horses that they buy for Re-sale as Lorraine Acheilestates “actually we get these terms quite often on horses we purchase...sorry if they offended anyone, we hear a lot of this stuff everyday, especailly when we buy!”
So there you have it…. Lorraine says “ACTUALLY WE GET THESE TERMS QUITE OFTEN ON HORSES WE PURCHASE…. WE HEAR A LOT OF THIS STUFF EVERYDAY….ESPECIALLY WHEN WE BUY…..”
When THEY buy for RE-Sale to their customers. How lovely.
I cannot imagine any business who would back-stab their own customers and ADMIT to the poor quality and misrepresentation of the merchandise that they sell to people. This is in their OWN words people. They have the gall to post Bible scripture on their website, and in the next breath Sock-It-To their customers and the horses that have SUPPORTED them financially for years.
When the Aicheles got wind that their Email was sent out to the wrong people, they tried to do “Damage Control” by sending out ANOTHER Email- posted below this at the end of this complaint and blaming the “Leak” of their Email on an obvious “Snake in the Woodpile”.
Email Robert & Lorraine Aichele emailed to their "friends" and "customers":
From: robert aichele <firstname.lastname@example.org>
(All third-party emails X’d out for privacy)
Sent: Wed, 12 Mar 2008 4:47 am
Subject: FW: NEW Horse Trading Terms
leave it to CJ to finally break this all down.
Subject: NEW Horse Trading Terms
Date: Tue, 11 Mar 2008 14:10:38 -0500
Big Trot: can't canter within a 2 mile straightaway
Nicely Started: we can lounge him, but we don't have enough insurance to ride him yet
Top Show Horse: won a reserve championship 5 years ago at a show with unusual low entries due to a hurricane
Home Bred: knows nothing except being raised on the front porch
Recently Vetted: someone else found something badly wrong with the horse
Big Boned: good thing horse has mane & tail or he would be mistaken for a cow
Doing Courses: when tranqualized to the eyeballs & lunged 6 hrs straight before hand
Well Mannered: hasn't stepped on, bitten, or kicked anyone for a week
Professionally Trained: hasn't stepped, bitten, or kicked anyone for a month
Should Mature 16 hands: currently 13h, dam is 14.3hh, sire is 15hh, every horse in pedigree back 18 generations is under 15h but this horse will definitely defy his DNA
To Good Home Only: not really for sale unless you can 1) pay twice what he is worth, 2) allow current owner to tuck in beddy - bye every night, 3) are willing to sign a 10 page legal document
Athletic: He's a runaway, but he looks good doing it
Needs intermediate Rider: runaway
Needs Experienced Rider: "dead" runaway
Dead Quiet: just dead
Started O/F: Started overfeeding because we can't ride
No Vices: especially when he wears his muzzle
Light Cribber: we can't afford to build any more barns & fences for the buzz saw
No Time For Him: he's lucky to be fed
Excellent Disposition: never been out of his stall
Clips, hauls, and Loads: Clippity, clippity is the sound his hooves make when he hauls a$$ across the parking lot when you try to load him
Great Halter Prospect: Bred for beauty, not for brains
Selling due to divorce: My spouse certaintly couldn't stand him...
Bomb Proof: So dumb you could set off a bomb under his tail and he wouldn't blink.
Good Mother: She's too dumb to do anything else.
He Can Do It All: bite, kick, buck, rear...
Flasy: nice looking... forget about him being rideable
Stunning: you'll be stunned at his kicking power
Very Brave: even a whip can't force him back
Slight Case Of Navicular: better buy him before he's too lame to walk
Proven Sire: The mare we bred him to had a baby
Lots of Potential: Under the right circumstances, you migh be able to ride him
Great Bloodlines: He can't do anything, but that's okay becuase some horse 20 generations back did something
Already Broke: two fences, one arm, six buckets
Got Cow Sense: he'll attack any cattle within a 5-mile radius
Unregistered: probably stolen
Protective Mother: don't even think about going near the foal
Lady's Horse: Perfectly sweet with women, but will kill men
Good Disposition: The only good thing about him
Selling Due to Retirement: he's making us old
Started Good: we quit while we were ahead
Started: we quit while we were still alive
Loud Color: we spray painted him bright red
Really Broke: literally
Slight Nervouse Habit: he shakes and has muscles ticks anytime anyone asks him to think
Great Stud: breeding is the only thing he's good at
Anyone Can Ride: as long as they have the right protective gear, they will survive
Smooth: you won't notice he's bucking until you're on the ground!
Event Prospect: Big, Fast Horse
Dressage Prospect: Big, Slow Horse
Hack Prospect: Pretty Color
Sporting Prospect: Short, Fast Horse
Camp Prospect: Fast Horse which can turn
Endurance Prospect: Fast Horse which will turn sometimes
Flashy: White Socks
To Loving Home Only: Expensive
To Show Home Only: Very Expensive
Needs Experienced Rider: Potentially Lethal
In Good Condition: Foundered
Free Moving: Bolts
Quiet: Lame in Both Front Legs
Dead Quiet: Lame in All Four Legs
Good in Traffic (Bombproof): Lame all Round, Deaf and Blind
Loves Children: Kicks and Bites
Pony Type: Small and Hairy
Arab Type:Looks startled
TB Type: Looks Terrified
Quarter Horse Type: Chunky
Halter Horse Type: Fat
Warmblood Type: Big and Hairy
Draught Type: Big and Exceedingly Hairy
Easy to Catch: Very Old
Must Sell: Wife has left home and taking kids
All Offers Considered: I am in Traction for 6 months
Good Jumper prospect: Looks great jumping over the pasture fence, if you can ever catch'im, you might just have yourself a great jumper!
C.J. Oakwood - B.S. R.A.S.
CattleCo Marketing and Promotions
7397 E. 1500 N. Rd
Oakwood, IL. 61858
office [protected] (late evening calls welcome)
Heres the AICHELE'S DAMAGE CONTROL EMAIL :
our previous email
From: robert aichele (email@example.com) Sent: Tue 3/18/08 8:13 PM
To: XXXX (third party email addresses blocked for privacy)
Well we sent around some horse traders terms that we honestly felt were a real joke. We thought, so far two people have put lovely remarks on that complaints board about this. Come on folks, this was simply a joke, actually we get these terms quite often on horses we purchase...sorry if they offended anyone, we hear alot of this stuff everyday, especailly when we buy!
And if you do not want to receive emails from us, say so. We honestly felt that everyone we emailed were friends or customers. Obvioisly there is a snake in the woodpile.
Personally, Robert and I have had enough of these nuts! We are simply selling horses as we know about them, these on going attacks are getting old.
R0bert and I will continue to sell horses as best we can, on our small farm, with stalls for everyone and shelter for everyone and yes even some junk around, I guess. Sorry we are human. We also work full time at real jobs and frankly these crazy people that have complained about everything from our website to our farm should take a good look at themselves and back off.
*****Now here's a letter that I received from Lorraine through the Complaint Board:
To: XXXXX@yahoo.com (3rd Party email blocked for privacy)
From: ComplaintsBoard.com <firstname.lastname@example.org>
Date: Mon, 31 Mar 2008 13:16:07 -0700
E-Mail from "Lorraine" to "Whistle Blower" (https://www.complaintsboard.com)
Mon, 31 Mar 2008 13:16:07 -0700
You are exposed you have misrepresented yourself to us, that is a lie! right???? I will continue to sell horses, pathetic you are, put this up and personally You will be living in hell, as you obviously are not a christian nor do you believe in dong anything good for anyone, just attacking anyone. Try working on the war in IRAQ or helping someone instead of EXPOSING people. You disgust me toally., as well as your circle of frieinds. It is our consitutional right to carry out any business that is legal we chose. You cannot stop us!
AND HERE’S ANOTHER ONE FROM LORRAINE:
Subject: your email
From: "ComplaintsBoard.com" <email@example.com>
Date: Mon, 31 Mar 2008 13:11:46 -0700
E-Mail from "Lorraine" to "Whistle Blower" (https://www.complaintsboard.com)
Mon, 31 Mar 2008 13:11:46 -0700
actually i work full time as well as robert, we sell horses part time which certainlly does not put a roof over my head, my job does, and it is a good one. why don't you call and discuss all your problems with us if you have so many. You know nothing about us and don't have the guts to even sign your name. Get a life! Be real, if you have a problem, step up and solve it. If you are not part of the solution, you are part of the problem...
****SO there you have it. All of the emails that Lorraine and Robert Aichele send out should give everyone a gist of the kind of people they are. Lorraine writes that they only sell horses “part time” and that the money they make off a horse or some poor soul does NOT pay their bills and help to keep a roof over their head. These people have sold 100’s of horses over the years. So what did they do with the money they made from the sale of horses- BURNED IT ALL?