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Family Dollar / rude treatment

1 Featherstone PlazaWoodbridge, VA, United States Review updated:

On Sunday Feb. 15, 2010 went into the store . I only saw 2 employees, one checker and one person stocking shekves. The 1 checking was doind her best to keep up with checking people out. There was about 10 people in line when she called for help, the lady finally came up after about 5 minutes and had a attitude when she opened up. She never even greated anyone !!! No name tag she was about 38-40 stocky bulit and brown hair. I went to her and had about $25.00 worth of items, there was a sign saying please don't give us 50's or 100's, so I then said I am sorry but I don't have quite enough so I will have to give you a 50, she then jerked the 50 out of my hand and never even acknowledged me in any way except to push my change in my hand . I then told her she was in the wrong business and if she didn't like her job she shouldn't take it out on customers. I will let you know I will not shop Family Dollar again and plan to pass the word about that store!!! Word of mouth is by far the best way to let people know about stores Dollar General has never treated me this way at any of their stores !!! I worked retail for over 3o years and know how to treat people maybe you all should have secret shoppers to find out how your cutomers are treated. I have read other complaints about your stores so I know I'm not the only one complaining.
Thank you for listenting to me.
Sharon Holbrook

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Comments

  • Je
      26th of Jan, 2011
    0 Votes

    I am totally unhappy with your Family Dollar Store. I have never had such a rude, disrespectful, insensitive employee of your store in my life. I will not go back your Family Dollar Store again. I was originally going to go to Dollar Tree, and stopped to pay a little extra from the Family Dollar Store on North High Street in the Short North, in Columbus, Ohio. I am thoughly discussed with the treatment I recieved. Remember, The economy is in a recession, Jobs are Scarce, and I dont have to take the employees treatment of me while I was there., AND THERE IS TOO MANY COMPETIVE STORES THAT WOULD APPRECIATE MY BUSINESS. Darious, An Afro-American is TOTALLY RESPONSIBLE FOR HIS SEXIST DISCRIMITIVE UNCARING ATTITUDE I HAVE FOR YOUR STORE. I WILL NEVER, NEVER GO BACK. If you really cared about how rude your employees were, you would make your site more accessable. You dont deserve to be in business, when you are not concerned about how your hired employees treat the "Paying Customer". GET A GRIP, OR YOU WILL NOT SUCEED IN THIS COUNTRY. I have owned and operated 3 businesses in my life, with 1 still going strong, and believe me, Customer service is the utmost importance of any businesses, DO YOU GET IT!!! JC. my email address is: bakerjeff1957@rocketmail.com. If you dont reply, then I assume you dont care. I will take my business elsewhere, and remember, for every 1 dissatified customer, that one customer will tell a minimum of at least 7 other people. Go Back to business school, because you apparently didnt learn before you embarked on this business venture. JC

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