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Family Dollar Stores / corporate management

1 Fort smith, AR, United States Review updated:

Ok I live across the street from one of your stores in Fort Smith AR, on N. O St. Store # 3920. I spend A LOT OF MONEY IN YOUR STORE. I am going to start going to General Dollar Store down the road or Walart because your cooperation does not care about it's employees. This store has been out of air-conditioning for about a 2 months now & the employees working are being kind to customers but are miserable working in such hot conditions & I'm miserable walking in there as a customer. It makes me wonder why I do spend so much money in there to support you & not Wal Mart when you don't care about your own employees well being?? As a customer I'm only stopping in there because I like your "employees" who should be given something "nice" from you at corporate just for keeping their jobs & not walking out on you for such terrible conditions. Today I went there & it was 94 outside & 82 inside. You should be ashamed of yourself & you should live in the south & see how you hold up with a box fan on the floor at your Job. It takes 2 mins to call to fix it & y'all have dropped the ball. .. sincerely a discussed customer with corporate management of the Family Dollar Store on her way to another store if you don't right your wrong! Shame on you!

Jul 8, 2018
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  • Ce
      20th of Jul, 2018
    0 Votes

    The location in my area has been closed for the last few days so i call to find out if it will reopen after all of the prompts to get to a live person to ask the question the i get a survey asking for my ph # and because i didnt enter it after 3 time request it ended my 5 min ph time trying to reach a live person, call back push 1 stating i was in the store it wants store # didnt enter it so back to the survey asking for my ph # to complete the survey...10 min waste of time...way to value your customers...
    FAMILY DOLLAR is not worth the time i spent trying to reach cs nor can you have anymore of my money if im not important enough for you to take my call, and to disrespect me in that same call, my money is not important to keep you in my community...NEVER TO SHOP WITH YOU AGAIN...
    AMAZON for everything...

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