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Family Dollar complaints 2293

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May 29, 2014 the store was extremley hot. Ask cashier was the a/c out. She said yes that it has been report several times. This is not the first time I went there and it was hot. When to shop for a few items. Always find great deals and products. Staff very friendly and helpful. But this time I left without buying anything it was to hot. Temp yesterday wa...

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12:20 pm EDT
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I'm a team member at this store and my wallet was stolen from behind the cashier counter on Monday, March 10, 2014 between the hours of 4:00p.m. and 9:00pm. On this day I was told that the cameras were not working there fore cameras could not be reviewed. When I made the police report I informed them that the management there had just told me the camera...

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4:57 pm EST
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Family Dollar issues

I was the store manager for store 7694 in rushville, ne. I was trying to get the discruit manager to come to my store and help me with my employees my crew, team memebers. I did everything he said and they still won't do there job or anything in that nature. They thought they can come to work and do nothing and still get paid. The discruit manager made me feel like it was my fault that they wasn't doing anything. Made me feel low and everything. I tried my hardest. I keep the store cleaned, well organized and he made me feel this way. Telling me that he don't think I am doing my job right and that we will talk to see if I able to keep my job and etc. I felt like everything he was doing was unethical, unproffessional, discrinminated. I currently quit. I loved working for the company but if he was still going to be the discruit manager then I would no longer continue my employment there. It's been almost two weeks and when I do go in the store there is trash all over, boxes all over the floor, it's very poor managerment now. All I can say I kept that store my top propory. It was always cleaned and now it looks like crap. It wouldn;'t surprise me if that place shutdown. I have a alot of people telling me they are not going back to the store because they way it looks. One even said the way it looks now makes dollar general look good. That is bad. I would just like to say that company losted a hard working, friendly etc person.

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minizilla30
Lebanon, US
Jun 13, 2014 10:20 pm EDT

I would advise that you do several things. One, take caps lock off before you post. Two, learn to spell. And three, throw away the sour grapes.

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7:17 pm EST
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I would like to know who is minding the store ? The store is very dirty and the cashiers are not very nice when they are talking on there phones.You can not go in the store with out your shoes sticking to the floor, I guess they don't know how to use a broome or a mop.You find food u-boats all round the store and no on is working on them.The people with...

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1:21 pm EST
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Family Dollar racist and rude

I work in the hair store next door to family dollar im always in there shopping I noticed that the crew had gotten smaller I asked where the cashiers had gone and the manager said I dont know probaly home collecting their welfare that statement there alone makes me not want to shop there any more, being that this is a prodominately black area, and shes working in it. Every one that don't work or leave a job dont get food stamps or welfare, some one needs to check her..

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8:28 pm EDT
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Family Dollar scam

family dollar in gillette wy, sunday had the computers down, and the lines way back to the wall, I tried to call both manager, and asst no anwser people were getting mad leaving ther carts full of food, still no answer .then the phone rang and the person on the line talk about the computers down and i thought he hwas going to help me no that was not the case he scam me out of a large amout of money.did not know until i came to work on monday 3.30pm and was let go. if i was proper trained this would not have happen. people out ther watch out for who you work for. not a very friendly family dollar.

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Shy_one
Mooresville, US
Dec 18, 2014 8:46 am EST

June Adam

I'm sorry you feel like you were wrongfully fired. The company itself puts out emails and newsletters about scams. (Credit cards, debit cards, western union, or any pre-pay cards, and phone cards) for one. If you were not made aware of this then that should also fall on the store manager.
I've been called before from a man who said he was with one of our vendors. He wasn't of course but even if he was, the store does not ever pay vendors at our level. That comes from corporate. I got as much information as I could, hung up, then called and emailed the DM.
I don't understand why people fall for these scams? Come on, use your lump between your shoulders for a minute. If the employee doesn't know how the bills, or any other form of money is handled then there is a reason.
I worked for family dollar for 6 years and can not count the forms I signed stating that I understand the policy on scams and frauds. In fact when you get hired and your reading all those pages on the computer. One of them is about scams and how to properly handle them.

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theon80
Marion, US
Dec 16, 2013 9:47 am EST

Seeking individuals in the indiana district that have been victims of illegal or unethical practices committed by family dollar...specifically any offenses committed by DM Pat Browning

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7:13 am EDT
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Family Dollar store manager

I am a store employee's family member and I am in and out of the store from time to time. The store manager is not ever there because she leaves her store and her employee's so she can run around town with her new boyfriend. My family member said they was fed up with her getting paid better than anyone in the store and she is never there to do any work and that leaves one person working the entire store for the day. I think someone should check into this situation because it isn't fair to the other employees and if the manager can't do her job she needs to be replaced but she says her DM loves her and will never do anything to her. I have heard people talking in our little town and even in the family dollar store the customers are talking about how she is doing. I have swore off shopping at that store at all until they replace management. Her having sex in the stock room with delivery men and running around with her new boyfriend when she is suppose to be working and her husband is going to end up killing someone in that store over all she is doing. I hope someone thinks enough of their customers to do an investigation at the least on this store manager.

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Problem_Solved
Manhattan, US
Aug 21, 2013 6:20 pm EDT

Your family member should deal with this themselves, instead of asking strangers on the internet to contact the store.

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6:55 pm EDT
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Family Dollar boss preduce no hours for me but everyone else has been working

I get hired my is 914992# every week i call in i get same answer no work but everyone else is working but me im havent we fairly i just called in wednesday and i was told she on tuesday for work but i get e record that show she never called me and i get 6 kids and i need too work.It been unfair from began, she hired her niece and i know it was her niece because i told my friend my bosses name and my friend told that her ex boyfriends.family and she also let people who were ineligible too there weeks after i wasnt getting work, i just called on today and i told callher and told her onmonday but i was told i takeing off and going too be woeking at all.

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crapnemesis
Rochester, US
Jul 29, 2013 1:21 am EDT

Do you still work there? Because after this complaint I doubt you will be. You have to be some kind of joke as nobody can be this ridiculous.

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branc1985
lakeland, US
Jul 28, 2013 8:32 pm EDT

Maybe you should take a long hard look at yourself. If you are working at a store you are a customer service representative. You do not have the grammar and syntax to properly engage a customer. I would delete this message because an accusation saying "boss preduce no hours for me but everyone else has been working" could get you fired if anyone figures out what that means.

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12:11 pm EST
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Family Dollar horrible management

This retail company is horrible, they are overpriced, inexperienced and understaffed, the stores always look a mess, their cashiers are never at register because they always have to do other roles such as cleaning, stocking and playing security guards, irs always only one cashier, at times as a consumer I have had to go to the back and find her in the back office on the phone crying to her boyfriend, she is lazy, she flirts with the young customers, because she is young and unprofessional! She always has an attitude, the she talks to and treats her employees is just totally disrespectful, I'm at this store a lot and really thinking about not doing business with them, she needs leadership training, and to keep her boyfriend problems to herself, its always people not shopping just hanging out, they need a more older responsible people person in charge of that store, shes always crying, shes never pleasant because too busy crying over her relationship, this store needs help!

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Catastrophe60
, US
May 05, 2019 12:28 pm EDT
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I agree with you, I love going in to stores where older people are working the floor. Always nice and willing to help. Can't get that with these useless younger people, too preoccupied with their idiot phones! Or nowhere to be found, probably in the stock room or break room goofing off, wasting company time and money!

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Juan#
, US
Nov 07, 2019 7:04 pm EST

I am a asst mgr and retired from my ft job of managing a call center after 30 years, just some feed back, a lot of new employees do not received any training, ALOT OF CUSTOMERS come in and see that there is a line of 10 people and don't bother to take the time to walk around the store to find their product and just yell where is THIS AT-like I should drop what I am doing and hand walk that customer so he is satisfied, I agree their should be a training program in place for the younger generation, quality cust service come easy to me because I have done it for 30 years but, the amount of work that is pounded on us is unreal and keep in mind that employee could be going thru something in her life that you may not understand, I am not saying it is right, but we get no breaks, including restroom breaks, and I just wish customers would keep their children near them instead of letting them run around the store open items and just place them on other shelves, what we have to deal with, is being a police person, hold in our bladders, no breaks no lunches, stock stock stock, and now watch for counterfeit money, UNDER PAID AND NO ONE APPRECIATES THE GOOD HARD WORK THAT SOME OF US ACTUALLY DO. btw I am never on my phone, its on silent and THAT IS JUST CUST SERVICE 101 NO PHONES OUT.

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Taylorh2
Aurora, US
Mar 07, 2013 12:36 pm EST
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LOL with Andrea Hudson

Andrea Hudson
Andrea Hudson
Fizzyville, US
Mar 07, 2013 12:21 pm EST

How long ago were you fired by Family Dollar after years of failing to get promoted?

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1:02 pm EDT
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Family Dollar manager

I was just in the Family Dollar Store at Brietenstrater Shopping Center in Dayton, Ohio. A young lady and her mother entered the store together. The young lady was carrying a small white dog. Half way through the store a female employee, who later said she was the manager stopped them and said "It is against the law to bring a dog into a store, you need to leave." The young lady with the dog said, "Oh I'm sorry I didn't know" and she turned to leave the store. The employee who claimed to be the manager followed her and was berating her the entire way to the front of the store. She was quite loud about it all. The young lady's mother then decided to just leave as well and she stopped and told the "manager" that it was not against the law to take a dog into a store but that it could be their store policy and that her daughter was trying to leave the store. This manager proceeded to yell at the woman, even cursing at her. The woman asked for the corporate number and she said "I'm not giving you the corporate number you can just get out, I'm just doing my job. The woman said she didnt agree with the way she went about it. The manager never stopped yelling and being rude and was in this woman's face. The woman finally had room to get past her and out the door.

I left the store as well and told these two people that I was sorry for the way they had been treated and that I would never again shop there. The whole thing was utterly ridiculous. I told them to look online for the corporate number and to make sure they complained.

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6:17 am EDT
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Family dollar store in clearwater, sc., is a racist store; that has incompetent & racist managers that encourage job discrimination based on race & sex. They often allow white shoplifters to go free, while harassing & targeting black customers & /or employees, forcing them to leave the premises and stop doing business or working with them. Wrongfully...

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2:13 pm EDT
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Family Dollar hiring practices

Why was I told it is against company policy to hire relatives and a short time later the manager hired niece of her assistant manager knowingly and she still works there.

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Update by L M S
Sep 22, 2012 2:14 pm EDT

I waw told by store manager in Wewahitchka, Fl that relatives can not be hired to work in same store. Short time later the niece of the assistant manager/brothers her brothers daughter was hired and is still there. Anyone know the policy on this. The manager is well aware of the relationship of thes two.

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9:56 am EDT
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No men are giving a position as managers ... Or they are discouraged (esp. African-Americans), this unfair policy has been enforced by The FAMILY DOLLAR chain, for years!! And numerous of other discrimination reports/lawsuits/complaints have been filed against the company- ACROSS THE COUNTRY!!!

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9:52 am EDT
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No men are giving a position as managers... Or they are discouraged (Esp. African-americans), this unfair policy has been enforced by the family dollar chain, for years!! And numerous of other discrimination reports/lawsuits/complaints have been filed against the company - across the country!!! Family dollar - complaints board - consumer...

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The Family Dollar store on S Madison's bathroom in Muncie Indianais filthy. I have complained about this before to corporate and they said they would pay them a visit and address it. All the store did was close the restroom to the public for a few weeks. They even had a Grand Opening a couple of weeks ago, after rearranging the store, and it looked like...

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5:24 pm EDT
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I was fired for absolutely nothing. Mark Jeffries said I posted something negative about family dollar on my Facebook. There is nothing ever said about that place except I checked in there. I have no proof of this claim they won't let me see any documentation and I know I'll give my fb into if needed to prove I didn't post anything. I am under a great deal...

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4:54 am EST
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I just went to one of your family dollar store # 6282 around 8:30pm mountain time.I was trying to purchase two of the Clairol hair color by using your family dollar coupon which is $1 off when you purchase 2. I also had two manufacture coupons which they were $2 off one Clairol color box. The cashier Helen right away was a little rude, she said I can't use...

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7:55 pm EST
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Family Dollar employee abuse

I am sure you are all aware of all of the class action law suits against family dollar with regard to making employees "managers" in title only. They work 70-90 hours a week with no OT however they are not doing managerial duties but mopping floors, cleaning bathrooms, freight, register, stock-this is LABOR and as such you should be paid OT for any hours over 40 . Apparently Family Dollar has purchased a judge in north carolina that now throws out all family dollar suits. To sue Family Dollar you have to file in NC this litigation needs to be moved out of NC in to a district that has not been corrupted by Family Dollar. Presently there are 1, 000 of plaintiffs and attorneys across the country facing this issue. Family Dollar needs to be put out of business. Just search the net under law suits against family dollar-warning-you'll be shocked-A question for family dollar-exactly how much did that judge cost...I have a little money saved perhaphs I could purchase a judge

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Jizzabelle
Los Angeles, US
Oct 14, 2014 3:51 pm EDT

I would agree although what everyone does not know is it is null and void because you didnt get to choose you had to accept so that is illegal

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REDSOX777
Fall River, US
Sep 07, 2012 3:39 pm EDT

IM A MANAGER AT FAMILY DOLLAR WORK 52 HOURS A WEEK NO PROBLEM WITH THAT CONSIDERING 25 HOURS IS STANDING AT REGISTER, ANY ONE WORKING 70 OR 90 HOURS A WEEK U DONT HAVE A CLUE WHAT YOUR DOING !

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10:40 pm EST
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Family Dollar security

While visting this Family Dollar as I entered the door a security recorded message came over the intercom stating that the store and all actions were being recorded. I have no problem with that, but when Jeff (He identifide himself in his rambling speech )) repeatley reminde the customers that he was watching them, that it was not a recording, he made it plain that he was in the store and the police would be called immediately . He went on with this sounding like a man that likes the sound of his own voice for over 25 seconds .If that was'nt enough 10 minutes later, some none talking, stuttering, broken english female named Ann or Angie came over the intercome attemping to repeat the same message .
I feel this type of security is very unprofessioal and uninviting to customers . At least get someome that speakes clearly and know how to articulate a simple sentence.
I have been shopping there every since that store opened and never have I been so insulted or felt watched. If that was'nt enough some spaced out looking, tattooed, female employee was standing around the cash register as if I had no right to complain .
I will NEVER shop there again and I will tell all my friends, family and co-workers to do the same !

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gddlss
Lafayette, US
Oct 10, 2012 9:26 pm EDT

SCRAM! YOU WORM q!

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gddlss
Lafayette, US
Oct 10, 2012 9:04 pm EDT

go away tasha the vllage idiot

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3:34 pm EST
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Family Dollar not a good place to work at!

Just letting people know, if you are interested in getting a job at Family Dollar, you better hope and pray there is not anything that will happen while you are employed there. I was working at the Family Dollar in Moncks Corner for over a year and my kids got into a major car accident. I had to take some time off because I was taking them both back and forth, 40 mins away, to hospitals or surgeons after the accident. My boss told me to take some time off because of this problem, because I was the only one that could take them. My husband is in the miitary and out alot so he was not able to help much. When I was able to return to work, my boss told me to come back on a Friday morning to work. I came in with my uniform on and was told by the ###. manager that I had to do another application. After the application, she told me I had to go home until they called me back in after I was told to work that morning. Well a few days went by and I called and they kept telling me that they had to wait for my application to go threw again. I still didnt know why I had to re-do another application because I did not quit. So by the end of the week, I never heard anything. I called my boss and she told me that I could no longer work there because I did not give a 2 week notice. I told her I never quit, and she said she knew that but they took me out of the system. I wrote corporate and asked why I was not longer able to work there, because I never quit my job and told them what had happened. They wrote me back and said they will get back in touch with me that they needed to investigate in what had happened. I never heard back from them. I have proof of the accident and pictures of it all, to let them know that was the truth that happened, and why I wasnt able to come back in at the time. I called my boss on the scene of the accident, so she was up dated the whole time of it all. Its awful how your job will let you go after they told you that you still had your job after a bad thing like this.

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Update by ReneeC1
Jan 06, 2012 10:32 pm EST

But the manager rehired me and told me to come to work the next morning and I did not hear anymore from her. There are people working there now that cannot pass a drug test or background test but I guess thats good business. My kids got hurt and I had to deal with them when my manager kept telling me to take some more time off that I had my job still. Thats not a good business. The lawyer we are dealing with also said the same thing. Family Dollar is no place to work!

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Ramelle
Ramelle
Weed, US
Dec 30, 2011 3:46 pm EST
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Did you apply for FMLA?

About Family Dollar

Family Dollar is a retail chain offering a variety of everyday items at low prices. Their product range includes groceries, cleaning supplies, household goods, and apparel. Services such as prepaid cell phone top-ups are also available. With numerous locations, they cater to budget-conscious consumers seeking convenience.

Family Dollar Customer Reviews Overview

Family Dollar is a retail chain offering a variety of everyday items at low prices. Their product range includes household essentials, groceries, personal care items, toys, and apparel. With a focus on convenience, they provide a one-stop shopping experience tailored to budget-conscious consumers. Family Dollar stores are typically located in easy-to-access neighborhood locations, aiming to serve the needs of local communities. The company also offers seasonal merchandise, catering to holidays and events throughout the year.
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3. Writing the title: In the 'Complaint Title' field, provide a concise summary of your main issue with Family Dollar. This title should be clear and to the point, giving a snapshot of the problem.

4. Detailing the experience: In the complaint details section, describe your experience thoroughly. Mention key areas such as product issues, customer service interactions, store cleanliness, pricing discrepancies, or any other relevant concerns. Include specifics such as dates, locations, and names if possible. If you've had a transaction with the company, detail the transaction, including any receipts or transaction numbers. Clearly explain the nature of the issue, the steps you took to resolve it, and how the company responded. It's important to articulate the personal impact the issue has had on you, whether it be frustration, financial loss, or time wasted.

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6. Filing optional fields: Use the 'Claimed Loss' field to indicate any financial loss you may have incurred as a result of the issue with Family Dollar. In the 'Desired Outcome' field, specify what you would consider a satisfactory resolution to your complaint.

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Overview of Family Dollar complaint handling

Family Dollar reviews first appeared on Complaints Board on Oct 5, 2007. The latest review Cashier stole $100 from my 13 year old daughter was posted on Apr 8, 2024. The latest complaint Crystal Geyser spring water 1.5 liter bottles was resolved on Nov 09, 2022. Family Dollar has an average consumer rating of 1 stars from 2303 reviews. Family Dollar has resolved 82 complaints.
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  1. Family Dollar contacts

  2. Family Dollar phone numbers
    +1 (866) 377-6420
    +1 (866) 377-6420
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  3. Family Dollar emails
  4. Family Dollar address
    PO Box 1017, Charlotte, Texas, 28201-1017, United States
  5. Family Dollar social media
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