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1.2 2288 Reviews

Family Dollar Complaints Summary

82 Resolved
2206 Unresolved
Our verdict: If considering services from Family Dollar with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Family Dollar reviews & complaints 2288

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H
7:52 pm EDT

Family Dollar no public restroom

I was at the Family Dollar #04281 in Oklahoma City. I desperately needed to use the restroom. I am 52 years old and a Diabetic. When a Diabetic has to go to the restroom, they have to go right now. If they don't and the nerve relaxes, they can urinate on themselves. I asked for a restroom and the clerk was telling me that I could go to a local business. I stated that I was a Diabetic and that I needed to go now. I told her there are 23 million Diabetics in America with up to 86 million to develop Diabetes. She thought I was angry with her. I wasn't. I told her I have a Master of Public Health degree, wasn't dumb, and knew what I was talking about. She called her manager and told her I was mad because she wouldn't let me use the restroom. I told her I wasn't mad. She wanted to take issue and let me know it was a corporate rule. I told her I would be sending an email to corporate with my complaint. Dollar General has public restrooms and half the time they are open for the publics use. Sure sometimes they are out of order, but the fact is they have public restrooms and don't restrict usage. The only reason I continue to go to Family Dollar is because they carry the Just for Men hair color. Dollar General quit carry the brand that I use there. I may start going to Walmart and pay a couple dollars more just so I can have the assurance that I can use the restroom if I need it.

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9:43 pm EDT
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Family Dollar service

The manager at the Family Dollar located at 2045 Donald Lee Hollowell Parkway, Atlanta, GA 30318 closed the store at 9:45pm, April 3, 2018. The closing hours posted on the front door is 10pm.
I spoke with neighbors in the community about the early closings and was told this happens frequently. As much as I appreciate the store's location I do not appreciate being denied service before closing hours.
This issue will be communicated with the Grove Park Neighborhood Committee.

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11:36 pm EDT
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Family Dollar customer service

If your Store hours are set and posted for the customer's Information. That means that your store closes at 10 p.m. to the customer that should mean that the door will be locked at 10 p.m. when a customer comes to the store at 9:55 and finds the door locked and the clerk counting their drawer, then store must have closed before 9:55 and not at 10 p.m. I should have been able to go in and grab a gallon of milk without a problem. I pointed to the clock on my phone to the clerk it said 9:55 and she motions were closed. Winn-Dixie closes at 10 they're probably 300 yards their door was still unlocked 2 minutes to 10 which it should be. Point being, if you're going to close early please advise our customers that you will close early not try to patronize your store 5 to 10 minutes before the normal closing time. I know if you sell a gallon of milk or not is not going to make or break you. But it leaves your customers was bad feelings about the experience. Sorry to rant, feelings about the experience causes tension for the customer towards the store employees and the customers in the future.
Please help, I know the manager will never do that and probably doesn't know that it happened. The manager has never done that to me. But in the past other workers have in the last 10 minutes before 10 not always but from time to time like tonight April 2nd 2018.

Thank you for your attention in this matter. Looking forward to better times in the future.

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7:41 pm EDT

Family Dollar store

Yesterday I drove to the family dollar in Marshalls creek Pennsylvania...Love your store and products..I couldn't believe my eyes when I walked in there. Filthy dirty with debris all over to the fact that I feared of seeing a rat. I walked down 1 aisle and looked at another and couldn't get out of there soon enough. Fyi this store is going to give you a bad name

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Update by Bbolduc
Apr 02, 2018 7:43 pm EDT

See complaint

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10:46 am EDT

Family Dollar employee

Regarding the store in enterprise Utah. I don't really know how to handle this problem but when I visit the dollar store and if Robin Burch is working she approaches me or my uncle and begs us for our prescription medication. It has gotten to the point that if I see her car in the parking lot I go somewhere else. I can't believe she is allowed to buy sell and trade prescription medication in your store. The store is known as the drug store. If you could please just make her stop harassing people for their prescriptions that would be pretty awesome.

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4:46 pm EDT
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Family Dollar service

I went to the new castle location. When I let the manager Caitlyn I believe was her name know that she was charging more than the idea was listed for she told me there was nothing she could do cause that's what her system rang it up for. At this point I told her I would need to go get more money from my vehicle. She decided to mock me in front of another customer. She refused to give me the corporate phone number because she knew she was in the wrong. So I went home and called back to get the corporate number. At this time i was left on hold over 15 mins and as a premier phone banker I know when people do this just to get the customer to hang up. I go there almost everyday. I don't think I'll be going back because people do not deserve to be treated like I was. My mother is also a very high standing individual within our town of less than 5000 and if it happens again I'll make sure she gets the word around.

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9:06 am EDT
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Family Dollar store 38 I think that's the store number on west trade st in charlotte nc.

My name is Kareem Rose. My phone number is [protected]. My email address is [protected]@gmail.com. Approximately between the times of 9:00am to 9:40 am I entered store#38 in Charlotte NC on West Trade St. Everything was fine until I reached the front to check out. First nobody was up there and I didn't understand why because nobody was in the store except for me. The lady was outside just standing there and when she saw me she rolled her eyes. She began to ring my items with a nasty attitude and didn't even bother to tell me how much my items were. I bought 2 items it shouldn't be that much trouble to tell me. Everytime I come in to that store she always has an attitude and I would say well let me just relax but no she seriously is not cut out for customer service because she could have faked it but instead she showed her true colors.

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6:23 pm EDT
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Family Dollar android phone charging cord

I purchased a phone charger cord from Family Dollar Moberly Missouri. The cords were hung on hangers in order "supposedly" one hanger filled with I phone cords. Another filled with Android cords. I picked one from I phone rack, which read nowhere it was for Android.It had been mixed in with the I phone cords. It was a mere $6. I got home, opened the lid of small box only and immediately saw it would not my I phone. About Six days later I went back to store and asked if I could get a refund. She stated " I'm not sure if this is covered under out electronics non refundable policy" So she called her Asst. manager and asked if phone cords were under that policy. An instant "No" I heard standing there. I disagreed a little then left. While waiting at pharmacy I looked up Gamily Dollar's return policy. It said nothing of electronics returnable. It stated if package had been opened they would only exchange for same item. Mind you, I had only opened the closeable lid. So she texts this time the asst. manager so I would not know how she described the situation. I had the store policy googled, paragraph in question ready to read to the [censored]. manager. She didn't bother to honor my request and texted who knows what. The [censored]. manager pointed out a 2018 return rule displayed at check out counter. Reading in very small print, exchange of opened electronics only. So I gave in and said "Ill just take the exchange only. So I was was walking to the cord isle, and she says " oh no, it says exact item only, you bought an Android cord, you can't trade for the I phone one". These were same exact brand and price i phone or Android hanging right next together. So she wouldn't allow me to even exchange for the one I needed. I became angrier, then said " I just as well forget it, because you're going to find a way to refuse me no matter the condition" I walked out and will be the last time I pass those doors, unless corporate requires me an apology, and an I phone exchange. I had perfect receipt of sale in hand.
Family Dollar Corporate, if you perform any action, please notify me at [protected]@gmail.com. I will again shop there. Dollar General is right across street, but I preferred your selection and isle width. Prices also. Thank You Corporate Office for reading and considering.

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Update by Alan E. Hawkins
Mar 30, 2018 7:53 am EDT

I entered a store complaint on 03-27-2018. I have only received confirmation of complaint received. Is there any action taken place on this matter. Can I expect your decision made on this? I still have the item and receipt. Exchange is what I am seeking, and apology from employee or store manager on how I was repeatedly denied any effort to resolve matter. If you have my original complaint, the details are there. I don't think I should repeat the matter at hand.

Update by Alan E. Hawkins
Mar 30, 2018 9:32 am EDT

I filed a complaint of Famly Dollar Store, Moberly, MO 65270. I received a confirmation e-mail from Family Dollar complaint division. My original complaint should be on your files. I am contacting today as to see if I can expect a decision on the store matter when one is determined. Also a time frame estimate beforehand to have any expected time frame. Thank You.
Alan Hawkins

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3:26 am EDT
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Family Dollar store manager and assistant manager who are friends

On 3~24~2018 I showed up for my shift while I was counting the safe the assistant manager decides I'm not moving fast enough so he declares the only cashier at the time before anybody even loaned on other register. I told him like I have been that he couldn't do that due to the fact no one was going to be able to ring out customers he told me don't tell him what to do he already talked to Dave (store manager/friend) and went on and on about it. At that point I said nothing else and started to loan the cashier on the register Demetrius went to the back office and came back up and made comments under his breath about jail visitation I ignored it due to the fact that I had no idea what he was talking about, he repeated it multiple times til finally I said y'all are too into my personal life worried about things that doesn't concern y'all or this job I told him they needed to mind their business and not worry bout nothing concerning me outside of work Demetrius says worried about your ugly [censor] for what wrong person went on and on saying unnecessary things I finished doing what I was doing he walked around the store and came back and said I guess prostitutes don't get paid enough that's why your here first comment I ignored honestly surprised how he knew about a charge on my record from 11 years ago. He repeated it 3times on the floor in front of customers cashiers even one customer laughed. I said you don't know anything about me and walked out the store shattered emotionally because it was no-one I could go to considering the fact that he and Dave store manager are friends my Dm is on vacation I don't know who is covering for him in the meanwhile called corporate they wrote up a ticket number for the complaint and told me to wait for dm to come back next week. I mentioned the altercation to store manager via text just following procedure, he backed up his friend and told me that situation and what was said about my personal business had nothing to do with him. And told me to bring him keys, I don't know why they would take time out of their day to look my name up and dig through my personal non job related business. Just for Demetrius can humiliate me about my past. Today after a year working for family dollars im out of a job because dave decided to do paperwork on me and take me off schedule no warning or anything I don't know what to do

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12:54 pm EDT

Family Dollar h

I was visiting the family dollar at 1500 Edgemont ave. I was purchasing a few things. I noticed hair dryers that the label stated $10. I could not pass that deal so I pulled 2 off the top shelf. Since they were on the top shelf I had to use my cane to pull them down. Did I mention I am handicap and walk with a cane. I had my daughter wait in line to pay. I looked at my receipt and adv the cashier that the shelf tag stated $10 and that there were others sitting above the tag as well. Cashier did go verify and pull the other dryers off the shelf and called the manager. The manager Amanda came up and the cashier was explained what the situation was and advised that she pulled the others off the shelf since they were not $10. The manager came back and bluntly said, " Well these are $20 a piece and Family Dollar puts pictures on their tags". The manager spoke softly I had to move closer to hear what she was saying. I advised the manager that there was no picture where the tag was and there were 2 others on the shelf. I felt frustrated since I did not get an apology and I felt she was telling me that I should have climbed the shelf to log at the tag that said $10 to make sure there was a picture there to match. I stated that I wanted to get a refund because the tag said $10. At that point the manager came to live and smiled while she stated I can do a refund for you. Still no apology for the mistake of "someone putting stock in the wrong spot". I normally shop Family Dollar since the prices are pretty reasonable. After today though it puts a bad taste in my mouth. Having to walk with a cane and use the cane to get the products of a high shelf, then being told, (in my words) practically I should have walked up and looked for a picture to make sure it was a picture of the right product is bad business. I can't say I will continue to shop the store after this incident.

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10:24 pm EDT

Family Dollar return issue - store o7959

I purchased a Polaroid bluetooth speaker at the store last night. When I got home Bluetooth signal kept on cutting out, with the sound of a busy phone signal. I am well-versed in electronics and I know that that means that the transmitter inside of the Bluetooth speaker is bad. So I returned it. I went up there had no issues at all, the lady that worked thermos Amy, was very nice and courteous and had no problem returning it. So, and good faith, I purchased a another Bluetooth speaker.

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Update by Harry Bahls
Mar 23, 2018 11:19 pm EDT

Just so there's no confusion, I know that those are Dollar General bags in the pictures. That's all I can find at the time.

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Update by Harry Bahls
Mar 23, 2018 11:16 pm EDT

So today I get up, get it together and head back up to the dollar store. Well when I got there, I was basically told I was screwed. They refused to give me a refund on it, even though I explained to them the situation, and what I talked to the other employee about last night.About not having to put her through the trouble of doing another return. I told her that I told the other employee I would just bring it back today. She did not give two, whatever's, she just basically told me there was no way that I was going to get a return. She told me she would give me a swap out for the same speaker. Why the heck would I want another one of those speakers. Especially if the first time I ever touched it the son of a gun broke. That's like screwing around all the time, you say, "well maybe this one don't have an STD..."
It just sucks that I can't get my money back. I really need that money for my baby girl. It completely slipped my mind, and I'll admit, it's my fault I spent the money. I just don't see any reason why they can't just give me my money back, and move on in life, and never have to think about this situation again.

I have the receipt, where it shows that I returned the Polaroid Bluetooth speaker, got a credit of $10 for it. This speaker cost $5 more, so I purchased it, with some other items. That was an easy process, it went smooth as butter. Today though, it was just strange. The speaker was a piece of crap, so I packaged it back up perfectly. You can never even tell that the box has been opened. I even brought the power cord back up in a little plastic bag, and put the instructions back, everything is there. It looks like it just came from the factory.

That's that's what I don't get, why was it no big deal last night, and now today they tell me that they are not giving two, whatever's.
I'm not going to drop any names cuz I'm not a snitch, but the lady that I was dealing with today something was going on with her. Just the way she was talking, the harsh tone that she had to her voice, it was just disdainful. I don't appreciate that. I go in the store all the time, and I've always been respectful. I'm actually friends with almost everyone in the store. Including this employee. But I don't know what was going on with her but that was not cool at all. It kind of ruined the day. Okay, I do not mean any malice in anything I have said in these comments. I just wanted to explain situation from my point of view. So thank you everyone, God bless you, and may every day being the most cool day of your life.

Sincerely,
J.V.O.

Update by Harry Bahls
Mar 23, 2018 10:30 pm EDT

The speakers that I purchase was an iHip Jam bar Wireless music speaker. It was $15. I figured if I went with a better quality, it would be better results. However, as soon as I got to my car, I realized it I had just spent the money that I was supposed to get my daughter for her lunch next week at school. I went in, told Miss Amy, and we kind of had a little laugh about it, and I told her. I would not bother her with doing another return because she had just done one for me. I told her I would return today. We had to laugh about that as well, and so I just took it home. Curiosity got the best of me and I'll open up the speaker just to check it out and see if the quality was good. As soon as I touched the power button in the middle of the speaker the button fell down inside of the speaker. Then the Bluetooth button, and the volume up and down buttons both fell down inside the speaker. So, obviously, I was going to take it back no doubt about it.

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4:03 am EDT
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Family Dollar employee

Hi my name is Mr. Michael Wilson my compliant is I came into your store in Kingman AZ northern Ave.in came in I have my lap top in the leather lap top bag, and on of your employees said your not to have any bags back packs in the store well I'm 59 years old my lap top and bag is about 1000 dollars let put it behind the counter, I have never felt more in saluted, she made me feel like I was 2 years old well I'm really thinking about getting an lawyer, well I don't ever want to walk into any store an ever be treated like that ever again. Im mad I will tell you oh!.

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10:09 pm EDT
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Family Dollar complaint about entrance of store

Store #11150 1015 Heiskell Ave Knoxville, TN 37921 I have made many complaints via receipt survey about the entrance to this store. The trash can is always running over with trash and the parking lot is always littered with trash. The inside of the store is organized, clean and the workers are wonderful. Twice this week I have stopped to shop after work and the entrance was a mess. I will include photos with this complaint.

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8:06 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Family Dollar - soda on sale

I was at family dollar in fond du lac Wi on Johnson St. to purchase some soda they had a sign that says 3 for 10 extract signing on the sign said Canda Dry or 7up products assorted varieties 12 fl oz 12 pk I went to purchase 3 12pks like the sign said it rung up at 4.75 a 12 pack I asked the cashier why they didn't ring up right she said they weren't on...

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9:09 pm EDT

Family Dollar customer service

The WORST experience Ever with Store manager Nellie Gonzalez and cashier Belkis. Store associates are very Rude and Disrespectful. Purposely talks about customers in Spanish. Refused to allow rest room access due to African Americans steal. So because she thinks "People Steal" if they use the Restroom. Seriously To deny someone access to Restroom because you assume one would steal is DESCRIMINATION. That store is disgusting and I would never spend one Penny again in this store. I have never felt so humiliated and disrespected in my life. BELKIS threatened me by saying "I'm from New york" what the hell does being from NY have to do with anything. I will see it that Corporate addresses these inconsiderate, disrespectful and racist associates are held accountable for their behavior. I am disgusted and I will never shop at Family dollar again. Located at 8241 sunset strip sunrise fl 33351 Store manager Nellie Gonzalez and cashier Belkis have provided Horrible customer service and I am filing an official order.

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Update by MjCityChic
Mar 21, 2018 9:11 pm EDT

The WORST experience Ever with Store manager Nellie Gonzalez and cashier Belkis. Store associates are very Rude and Disrespectful. Purposely talks about customers in Spanish. Refused to allow rest room access due to African Americans steal. So because she thinks "People Steal" if they use the Restroom. Seriously To day someone access to Restroom because you assume one would steal is DESCRIMINATION. That store is disgusting and I would never spend one Penny again in this store. I have never felt so humiliated and disrespected in my life. BELKIS threatened me by saying "I'm from New york" what the hell does being from NY have to do with anything. I will see it that Corporate addresses these inconsiderate, disrespectful and racist associates are held accountable for their behavior. I am disgusted and I will never shop at Family dollar again. Located at 8241 sunset strip sunrise fl 33351 Store manager Nellie Gonzalez and cashier Belkis have provided Horrible customer service and I am filing an official order.

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10:00 pm EDT
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Family Dollar customer service

I was in one of your stores or earlier this week and I bought a few things and groceries some Electronics I bought a pair of headphones for my son I got home the headphones were broken so I decided I'd take him back there only 10 bucks somehow I lost the receipt I talk to the front desk girl and she said that without a receipt and she cannot do anything no exchange no money back I said I don't agree with that I feel like I deserve a better answer I talked to the supervisor and she said that is true but she'll call her boss just to be sure because of certain circumstances I'm not sure exactly what was said but Im assuming that cashier felt vilified because her boss agreed with her and not us so in front of the entire store she starts saying I told you so you a bunch of kuers and who do we think we are fro wanting and explanation. me and my wife were horrified my son we have never been talked to you like that before in our lives we shop at that store all the time we enjoy Family Dollar but from now on we will never be back there again I am letting my friends know I've never been screamed at across the store buy a employee of a store calling us Liars over a $10 pair of headphones we make more than then enough to afford headphones we did not deserve to be talked to like that and I just wanted to let youI know that I'm pretty sure it's not ok, not sure exactly ok to call a family standing in line that were are liers and thives in front of the entire store me and my wife were horrified and my son we have never been talked to you like that before in our lives we shop at that store all the time we enjoy Family Dollar but from now on we will never be back there again I am letting my friends know I've never been screened at across the store by a employee of a store calling us Liars over a $10 pair of headphones we make more than enough to buy the San head phones, it's not the point we did not deserve to be talked to like that and I just wanted to let you guys know that it's unappreciated and we will never be going to your stores again, it's almost something I feel like I should maybe talk to someone a little higher up.

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Update by Candi Gossoo
Mar 20, 2018 10:03 pm EDT

Nothing I'm done

Update by Candi Gossoo
Mar 20, 2018 10:02 pm EDT

Its always the same in there every one is in a bad mood it's a joke . My family is done with family attitude dollar

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9:24 pm EDT
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Family Dollar store hours

The family dollar on moncrief road and 45th street in Jacksonville Florida hours are until 10pm. The past 2 days I've had to run up there and the doors were locked at 940pm the first time and 925pm tonight. The 2 ladies that were "working" were seen walking around the store, one of which seen me standing there as my son knocked on the door.
I don't think it's right for a store that's not supposed to close until 10pm can lock their doors when they feel like it. It's not fair, especially for single working mom's like me that don't get home until after 8pm and might run out of or even realize they're out of something.
This family dollar is the closest store to me. I'm in there almost daily in the morning before work/ school picking up snacks or cold coffee drinks, but with 5 kids things happen by the time I get off and I might need to run up there.

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4:53 pm EDT
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Family Dollar store manager

I seen the store manager at the one in Terre Haute I think the number is 2332 he had bought some kind of drugs off someone while he was working it was outside and after he got done he went back in the store to work. It's been a month but I really think someone should know about it. He is also very rude and does not get along with his customers. I have always been in retail and that isn't how to run a store I really think something should be done about it.

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1:21 pm EDT

Family Dollar stereotyping

The Family Dollar at 12620 Fondren has a sign on the door telling people that they can't wear bring it back packs or large purses in there do they think is somebody going to put a person to call andry somebody breaking into they call and breaking the window out of a car just because they don't want you to bring a big person to the store and they stereotyping with the sign and I asked him was that corporate policy for them to put that type of sign on that and the manager said she did it

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11:29 am EDT

Family Dollar your employees in the johnsonburg pa store

I was in your johnsonburg store yesterday. With my 82 year old mother...The aisles were very congested with workers and boxes and merchandise and shelving...I said to my mother i hope that you dont need anything up this aisle...One of your employees yelled...Lady it wont be like this for long...She was very rude..Ad btw it looks like that all the time and it is disgustingly dirty in there...

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Family Dollar In-depth Review

Store Layout and Organization: The store layout and organization at Family Dollar is well-designed and easy to navigate. The aisles are wide enough to accommodate shopping carts, and the shelves are neatly stocked and labeled. It is convenient to find the products you need without any hassle.

Product Variety and Availability: Family Dollar offers a wide variety of products, ranging from household essentials to groceries, clothing, and electronics. The store is well-stocked, and most items are readily available. However, some specific brands or niche products may not always be in stock.

Pricing and Discounts: Family Dollar is known for its affordable prices and frequent discounts. The prices are competitive, and you can find great deals on various items throughout the store. The store also offers weekly ads and digital coupons, allowing customers to save even more money.

Customer Service: The customer service at Family Dollar is generally friendly and helpful. The staff members are knowledgeable about the products and are willing to assist customers with any inquiries or concerns. However, during peak hours, there may be a slight delay in receiving assistance due to high customer traffic.

Online Shopping Experience: Family Dollar's online shopping experience is convenient and user-friendly. The website is easy to navigate, and you can browse through the available products with ease. The online ordering process is straightforward, and the delivery options are reliable.

Return and Exchange Policy: Family Dollar has a fair return and exchange policy. If you are not satisfied with a product, you can return it within a specified time frame with the original receipt for a refund or exchange. However, certain items, such as electronics, may have different return policies due to their nature.

Store Cleanliness and Maintenance: Family Dollar stores are generally clean and well-maintained. The aisles are regularly swept, and the shelves are organized. However, during busy periods, some areas may become slightly disorganized due to high customer traffic.

Loyalty Program and Rewards: Family Dollar offers a loyalty program called Smart Coupons. By signing up for the program, customers can access exclusive discounts and receive personalized offers. The program also allows you to earn points on purchases, which can be redeemed for additional savings.

Community Involvement and Social Responsibility: Family Dollar is committed to community involvement and social responsibility. The company actively participates in various charitable initiatives and supports local communities. They also prioritize sustainability by implementing eco-friendly practices in their operations.

Overall Shopping Experience: Overall, shopping at Family Dollar is a pleasant experience. The store offers a wide range of products at affordable prices, and the staff is generally helpful. The online shopping option provides convenience, and the return policy is fair. With a clean and well-organized store layout, Family Dollar ensures a positive shopping experience for its customers.

How to file a complaint about Family Dollar?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, provide a concise summary of your main issue with Family Dollar. This title should be clear and to the point, giving a snapshot of the problem.

4. Detailing the experience: In the complaint details section, describe your experience thoroughly. Mention key areas such as product issues, customer service interactions, store cleanliness, pricing discrepancies, or any other relevant concerns. Include specifics such as dates, locations, and names if possible. If you've had a transaction with the company, detail the transaction, including any receipts or transaction numbers. Clearly explain the nature of the issue, the steps you took to resolve it, and how the company responded. It's important to articulate the personal impact the issue has had on you, whether it be frustration, financial loss, or time wasted.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint. This could include receipts, emails, photos, or other evidence. Be cautious not to include sensitive personal information that could compromise your privacy.

6. Filing optional fields: Use the 'Claimed Loss' field to indicate any financial loss you may have incurred as a result of the issue with Family Dollar. In the 'Desired Outcome' field, specify what you would consider a satisfactory resolution to your complaint.

7. Review before submission: Before submitting your complaint, review it carefully to ensure that it is clear, accurate, and complete. Check for spelling and grammar errors, and make sure all relevant details have been included.

8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint with ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, keep an eye on your ComplaintsBoard.com account for any responses or updates. Regularly check your account to stay informed about the progress of your complaint.

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Family Dollar contacts

Phone number

+1 (866) 377-6420

Website

www.familydollar.com

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Use this comments board to leave complaints and reviews about Family Dollar. Discuss the issues you have had with Family Dollar and work with their customer service team to find a resolution.