Family Dollar in Capon Bridge, WV / cashier/ employee
I went into the Family Dollar store in Capon Bridge, WV on Tuesday October 17th, 2017 to purchase some tobacco/cigarette rolling tubes on my way back from my sons' doctors appointment. I'm sure the cashier saw me walk into the store. Right after I entered she went to a nearby aisle ( which she could see her register from) and started stocking the shelf. I waited on her patiently for a while and eventually thought that maybe she didn't see me walk in, so I rang the bell which was sitting on the counter. She came over to the register and as soon as I told her what I wanted to purchase, she immediately got an attitude saying that she couldn't sell them to me because there was a man just in there trying to purchase the same thing and that I was just trying to buy them for him. I responded back that I was purchasing them for myself and that I smoke. She retorted back in a very ignorant attitude that she didn't have to sell them to me, wasn't going to and that was her right. She wrote down a number for me to call and said that if they said that I could purchase them that she would gladly sell them to me. My cell phone doesn't have service in that area of Capon Bridge so I couldn't call the number she gave me. I calmly left the store although I was very upset. I entered the store by myself, not with anyone else so I don't see how she can claim that I was with anyone. Just because I walked in right after someone else did and was trying to purchase the same product that they were trying to buy is not proof positive that I was trying to buy it for them. I was actually telling her the truth when I said that I was purchasing them for myself and that I smoked. It's not my fault or responsibility that someone else tried to purchase something and she wouldn't sell it to them and I shouldn't be punished or held accountable for it. I am of age to buy tobacco products and I had my ID on me at the time so she shouldn't of had any reason to refuse selling them to me. I ended up having to go out of my way to another store past my house when I could have just went home instead (if she would have sold the tubes to me). That store lost a customer and my business because I will never go there or purchase anything from there again. Her attitude was very unprofessional and very unacceptable. I feel that she should be the one punished in some sort of way for making false accusations against customers and for treating them so disrespectfully.
More Family Dollar in Capon Bridge, WV Complaints & Reviews
- Family Dollar - stupid return policies 
- Family Dollar - terrible place to work in 
- Family Dollar - employment 
- Family Dollar - racism/discrimination 
- Family Dollar Stores - terrible experience 
- Family Dollar Stores - the family dollar store #08437 in bloomfield ct has often not been open per the hours noted by the store.
- Family Dollar Stores - Customer service/cashier 
- Family Dollar - horrible management 
- Family Dollar Stores - general manager's customer service
- Family Dollar Stores - customer care