My name is Holly Witham. I called Fairpoint in the middle of the first week in april, I ordered phone service and internet.I was told that I would have both services by the 16th of april, well, the 16th came and went to no avail! I have called at least three times a day since, again to no avail.I finally resorted to a medical emergency letter faxed from my doctor's office to Fairpoint on the 6th of may, as I am disabled.
A technician came to my home yesterday, and stated that while he did everything right on my end of the wiring there still was a problem on the other end, hence no dial signal. So I am still waiting! and the internet can not be hooked up until after I have had a working phone for two weeks! the last rep I talked to informed me thet I was LUCKY that they responded so quickly! I then informed her that with an emergency letter from a doctor has to be resolved withit 48 hours.I will call again today! tThanks for letting me vent.