The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Fairfield Ford / Misstated what was included in purchase

1 United States

2011 Ford F-150 has Sirius radio button on dashboard and I was told by the salesman that I would get free Sirius Radio for six months. However, in spite of having the button on the dash, the truck was not equipped for Sirius. I was told that since it did not state that Sirius was included on the sticker I should have known it was not available, in spite of what the salesman told me. Got no help from Ford on this and several other issues. Was told that the dealership is independently owned and operated so they have no say in the matter. Terribly disappointed in Ford and the dealership.

Post your comment