Fairfax Cleaners - McLean, Virginia / Damaged clothing, money taken
If you live in Northern Virginia and are looking for a dry cleaning and laundering facility, I suggest you avoid FAIRFAX CLEANERS at 1447 Chain Bridge Road in McLean, Virginia unless you want your laundry damaged and your money taken, and you want to be verbally abused for the privilege.
FAIRFAX CLEANERS uses abrasive garment clips that attach to the button threads on your clothing and severally chafe at the threads holding those buttons in place. Then, when the buttons inevitably fall off, they charge you several dollars to repair the bottons on your clothing. It's a racket.
Furthermore, FAIRFAX CLEANERS has little to no regard for customer service, as evidenced by a recent experience I observed. I watched amazed as a customer was verbally abused and berated by the staff for -- get this -- simply asking that his garments be wrapped separately after cleaning. Naturally, I got out and never went back.
To summarize, if you want your clothing damaged and your money taken, and you want to be verbally abused for the privilege, then patronize FAIRFAX CLEANERS at 1447 Chain Bridge Road in McLean, Virginia.