Menu
Facebook Customer Service Phone, Email, Contacts

Facebook
reviews and complaints

www.facebook.com
www.facebook.com

Learn how the rating is calculated

4.4 7765 Reviews
Verify
Is this your company? Claim it and get a lot of features. Read more
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Facebook complaints 1378

ComplaintsBoard
D
2:07 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Facebook I got charged 70.00 and I do not no what for.

I have account with facebook to chat with my family i got on my computer to check my balance with net spend it said i was negative 95.00 facebook charged me 70.00 the other was over draft i never gave facebook my account number how did they get 70.00 out of my bank account i am on social security this hurt me this month because chDebit: Signature purchase from [protected] FACEBK *ZELC356E82 www.fb.me/cc CA [protected] Debit: Signature purchase from [protected] FACEBK *EGWZY4EP92 www.fb.me/cc CA 9999999 one is for 20.00 and one is for 50.00

Read full review of Facebook and 3 comments
Hide full review
3 comments
Add a comment
K
K
KevinJBley
, US
Oct 03, 2017 1:11 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have also unauthorized charges on my debit card from any Facebook affiliate. Contact me at [protected] to resolve this unauthorized withdrawing from my account. This is a scam and is an illegal practice. I will no longer being a active customer of other Facebook games for which a debit purchase is used. Facebook stands to lose a sizable amount of funds due to this !

H
H
Helpdesk_001
Helpdesk, US
Nov 27, 2013 2:36 pm EST

Please share us your contact number with country code so we can slot out your issues.

--
Best Regards,
Helpdesk.

D
D
Detria K Ainsworth
, US
Nov 21, 2013 11:45 pm EST

I have unauthorized charges on my debit card from Facebook. Please contact me at [protected] to resolve this issue.

ComplaintsBoard
A
11:15 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

One of my minor children gained access without my permission and has used my debit card to charge thousands of dollars to play games on Facebook. None of these charges were authorized by me or my husband. The charges began in September and occurred as recently as 11/13/13. I will be sending a follow up email complaint with all of the exact dates and charge...

Read full review of Facebook and 11 comments
ComplaintsBoard
O
3:11 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Facebook trolls, haters & cyber-bullys promote negativity

Attention Haters, Trolls & Cyber-Bully's:
You are hereby put on notice that the Complaint Board has now received an official complaint about your activities on certain Facebook pages, particularly, "Prayers for Hannah Anderson."

It is recommended that you go take your negativity, bad manners and hateful attitudes elsewhere.
Intelligent people discussing issues of merit have no time for your fruitless games and internet drama.
Just because you were abused or trolled on when you were little, does not give you the right to continue to terrorize good people.
Even more, those cyber-bully's who purposely make up fake Facebook page profiles to do their dirty deeds, will exact a terrible punishment for their misdeeds and putrid adventures. May the Spirit of Facebook throw venom on those who troll, hate and bully the fine people who only wish for a site free of bummer people and stupid vermin trolls! Be off, haters! Later, trolls! I HATE CYBER-BULLIES!

Read full review of Facebook
View 0 more photos
Update by orpah
Nov 27, 2013 9:33 pm EST

A Facebook friend of mine named Ash Lee, is being terrorized by a gaggle of rain-impaired trolls, haters, liars and useless jerks on the Facebook page entitled "Prayers for Hannah Anderson."

Ash Lee has asked these dopey jackals to stop and leave her alone but they continue to harass and cyber-bully her online.
I would like the Complaint Board to take note of this terrible disease of trolling that exists and makes people' s online experiences an exercise in frustration. Just like SPAM in your email inbox is unwanted and unnecessary; so are the creepers who maliciously hate.
JUST SAY NO TO INTERNET TROLLS!

Hide full review
ComplaintsBoard
C
9:43 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Facebook unauthorized transactions are being debited from my account by facebook

I click on a promotion ad to promote my business page that was only supposed to be for $5.00 on 11/1/2013. The next day I noticed $14.92 was debited from my account by Facebook. Then on 11/4/13 another S 40.00 was debited from my account, 11/04/13 another 40.00 and on 11/06/13 $60.00. Enough is enough! I want my money returned to me immediately. I already connected my bank and they turned my card off. So I would like for someone to contact me directly at [protected] between the hours of 10 am -5 pm for a full refund. Thanks and I look forward to speaking with someone soon to resolve this matter.

Read full review of Facebook and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
N
N
nolberto cristobal
Universal City, US
Nov 09, 2013 3:13 pm EST

the people fron face book charme 2 time for a single 10 dollar transaction a today on 3 of des mont day due the same 22 dollar I rite a tike true kixeye and to I no have a andser to my car d number s [protected]

M
M
maybre
Wausau, US
Nov 08, 2013 4:33 am EST
Verified customer This comment was posted by a verified customer. Learn more

ive been wondering why money is taking out of my card i didnt order anything or give u any permission to do so 200 i would like the money back and how did you get my card number please get ahold of me i will go to court for the money

ComplaintsBoard
Q
2:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook charges from facebook

i have been charged 7 x's in the amount of $24.99 all from 10/7/2013 all charges where made back to back without my approval or permission
Jameda Lyn Queen
my facebook is Jameda Jamie Jaye Queen
dob; 5-31-77
cell phone #[protected]
my email: [protected]@yahoo.com
I want this issue resolved please and Thank You

Read full review of Facebook and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
L
L
Logical Sense
San Antonio, US
Oct 08, 2013 3:21 pm EDT

Stop playing games on FB and buying credits.

ComplaintsBoard
L
11:52 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Facebook unauthorized charges on my debit card

I have three charges on my Chase bank account still pending from 10/6/2013. The charges show $4.85 three times =($14.55) from my debit card ending in 8742. I called the number showing on my bank account, and the voice message directed me to a c.facebook.com/credit website. I didn't find any way to direct my complaint to Facebook.. I am requesting a full refund to my chase bank account. My name is Lisa Puente. My email is [protected]@hotmail.com. my phone number is [protected].

Read full review of Facebook
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
C
6:33 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Facebook casino gaming

On 9/24/13 I was on facebook site checking on friends etc . I saw sites to the right of the main facebook page . These were for gaming casino etc . I clicked on said site and found myself playing a slot type machine for free .When the points started to get low I clicked on how to get more points . It stated the best deal was for $ 240.00 or there about . I used my credit card to purchase the coins/points . I returned to the game continued to play until I wanted to cash out . That was when I realised there was no way to cash out in real money . The machine plays on points but they add up to nothing if at the end of the day you cant obtain whatever it it you have won . Nowhere did I see disclaimers of this sort . this site looks just like any other site on the internet where you can play for real money . If I knew there was no real money to be earned or won on these machines, I would never have bought $240.00 worth of coins to play a machine you can never win.

Read full review of Facebook
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
C
7:56 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Facebook charges made to credit card not authorized

On 9/22/13 I tried to purchase 25 farmville credits for $5. Oo using mt debit card, after putting in info, the screen blipped and put me back to the game w/o an acceptance memo and showing 0 farmville credits. I tried again, thinking the computer blipped and the same thing happened, no accept no credits. I tried a third time with the same results. Today, when I checked my banking account, it showed 3 separate charges totalling $15.00, I did not want this I only wanted 1 $5.00 charge for 25 farmville credits. If I wanted more credits I would have selected a higher amount as you get more credits. This a fraud and I want the $10.00 refunded to my account. My email is [protected]@aol.com.

Read full review of Facebook and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
M
M
melodymetoyer
Bakersfield, US
Feb 10, 2014 9:20 pm EST

I was charge twice eleven dollars for farmville buck@50

P
P
paul cooper lll
Covington, US
Sep 23, 2013 8:06 pm EDT

some one tried to use my credit card on Facebook to purchase something I did not have the money in my account to cover it so I got hit with two denied charges.

ComplaintsBoard
M
3:11 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Facebook unauthorized charges needs to refunded

I as I can see many others on here credit card has been debited for unauthorized charges. I ran a couple one time ads with Facebook and advertised my like page for a few days then stopped all ads. For two months I have been charged about $30.00, which this month cause me a $30.00 overdraft fee which my bank states Facebook is responsible for refunding. So in all almost $90.00. The #800 direct me to a website that is no help and has no where to contact company for refund. I am so frustrated and am ready to report this to the BBB. From what I see there is hundreds more unhappy people having a similar issue. Please contact me and tell me how I get my money back. If no help I will report as fraud.

Read full review of Facebook
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
M
3:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook complaining about somebody send me scam e-mail,

FACEBOOK® 7TH ANNIVERSARY CHARITY AWARD DEPT™
Facebook Charity Award Office,
22 Ganton Street, London, W1F 7BY
United Kingdom

Email:[protected]@zh8844.com

Web:www.facebook.com

Tel No: + [protected]

Fax No: + [protected]

Dear Award winner; Mr. M.VIGNESH,
File number: FB-255/647/2013

On behalf of the CEO/Founder of Facebook Inc.® We wish announce and congratulate you on the award of of $1, 000, 000.00 USD(ONE MILLION UNITED STATES DOLLAR ONLY) which is equivalent to Rs.6, 40, 00, 000.00(SIX CRORE FORTY LAKHS RUPEES ONLY) And One Apple i-Phone 5 Mobile Phone in the Facebook Inc.® Anniversary Charity Award Promotion. Our winners includes both subscribers and non-subscribers of Facebook Inc.®. The online draw was conducted randomly on all active mobile numbers of people around the world..

For the first time the Facebook Inc.® is hosting this international Mobile number award/promotion.This award/promotion is part of the financial empowerment program of the Facebook Inc.® Anniversary Charity Award Promotion Department in its struggle to alleviate poverty around the world.All MOBILE NUMBERS of subscribers and non-subscribers of Facebook Inc.® were selected randomly from the worldwide mobile numbers directories for the award program.Based upon the above, your charity award payment papers were referred to this office for clarification and payment.

Facebook Inc.® Anniversary Charity Award Promotion Department do have the pleasure to officially informed you that you have been dully cleared for payment by the verification department.You will be receiving your winning prize money by a BANK CERTIFIED DEMAND DRAFT already issued in your NAME through Telstra Couriers And Logistics.

The hard copy of your payment CERTIFIED DEMAND DRAFT of $1, 000, 000.00 USD(ONE MILLION UNITED STATES DOLLAR ONLY) which is equivalent to Rs.6, 40, 00, 000.00(SIX CRORE FORTY LAKHS RUPEES ONLY) And One Apple i-Phone 5 Mobile Phone have been packaged in a sealed parcel together with the original hard copies of your Award Certificate, Fund Release Order Certificate and International Insurance Certificate and the parcel have been given over to the Telstra Couriers And Logistics for onward delivery to your home address in INDIA.

Telstra Couriers And Logistics is the diplomatic courier company that will handle the delivery of your parcel/deman draft.You have to re-confirm to the Telstra Couriers And Logistics your complete details below and send [protected]@telstracrco.com;

1) FULL NAME:

2) NATIONALITY:

3) STATE:

4) CITY:

5) RESIDENTIAL ADDRESS:

6) RELIGIOUS:

7) DATE OF BIRTH:

8) EMAIL ADDRESS:

9) MOBILE NUMBER:

10) SEX:

11)MARITAL STATUS:

12) OCCUPATION:

13)ANNUAL INCOME:

DECLARATION:

I... hereby declare that the above information provided are true and correct for the delivery of my parcel/DD to my home address.

You are to send the above information to the Telstra Couriers And Logistics immediately for your parcel/DD delivery, below are the contact details of the courier company;

The International Delivery Officer:

Telstra Couriers And Logistics, UK
Tell No: [protected]
E-Mail: [protected]@telstracrco.com

Please as soon as you send your details to the courier company, call the Telstra Couriers And Logistics immediately to ascertain the delivery status for your parcel/DD.

Without the RE-CONFIRMATION of your details, the Telstra Couriers And Logistics cannot process your PARCEL for dispatch and delivery.We will advice you cooperate fully with the courier company.

Pls note, Telstra Couriers And Logistics will send their personnel down to INDIA.The personnel will assist you in all your dealing with the government of INDIA and the conversion of your payment DEMAND DRAFT with your local bank before finally crediting into your private bank account.

CONFIDENTIALLY NOTICE: Facebook Inc.® Anniversary Charity Award Promotion Department has discovered a huge number of DOUBLE CLAIMING due to recipients informing close friends, relatives and third parties about their won prize and also sharing their winning notification. As a result of this, these friends try to claim the winning prize on behalf of the real recipient.Please, we will advice you keep your winning details as a top secret.

Do not hesitate to call the undersigned for any queries regarding the process.

Sincerely Yours,

Sir. Denis Marks

Direct Line: + [protected]

(Asia Zonal Coordinator) Facebook Inc.®

By seeing this msg i was scared and i am so suppressed, please take immediate action on the particular scam groups and give me immediate remedy.

Read full review of Facebook and 4 comments
Update by M.Vignesh
Sep 18, 2013 9:40 am EDT

Is this true or not

Hide full review
4 comments
Add a comment
S
S
Shradha Gupta
, US
Aug 10, 2015 4:12 am EDT

The same mail was received by mail me ! What can i do please reply me...

S
S
Shradha Gupta
, US
Aug 10, 2015 4:11 am EDT

The same mail was received by mail me ! What can i do please reply me

S
S
siddarthmasilamani
, IN
Feb 21, 2014 9:14 am EST

I too reciereceived the sasamsame mmaillmail wat shshoshoushoulshouldshould I do?

M
M
manojprabhakar
, IN
Nov 28, 2013 7:38 am EST

The same mail was received by mail me ! What can i do pls comments me

ComplaintsBoard
M
3:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook a conman posing as a sportscar repairman stole my deposit.

I left my 2001 911 Porsche with Sal Arslan at Salos Motorsports Inc. 2298 Jericho Tpke, Garden City Park, New York 11040 for engine repair and, at that time, tendered a $1, 500 cash deposit to him for the repairs. He resides at 15-35 209 St. Bayside, NY 11360.

Several months passed as I waited for him to return my car. He dropped the car off at my residence on months later at a time that I was not at home.

It was clear that no repairs had been done at all and that he had done nothing except to take my money.

I have made numerous attempts to contact him including leaving voice mails and texting him several times a day on his mobile phone but he does not respond to my requests for a refund of my $1, 500 cash deposit.

Read full review of Facebook
Hide full review
ComplaintsBoard
C
4:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook fraudulent charges on my credit card

facebook prompted me yesterday 9/8 to give them my credit card number after I logged into facebook from a new smart phone. I did so to get back on facebook, NOT to purchase anything, yet today my bank is telling me that facebook charged me on 9/9 for $5.39, $50.83, $31.31. and $28.37 on my credit card ! I DID NOT authorize this ! please help me

Read full review of Facebook and 25 comments
Hide full review
25 comments
Add a comment
K
K
Krimo
, DZ
Nov 20, 2018 12:34 am EST

Conect avec les homme et les vélo comme les jouex

K
K
Karetha Jackson
, US
Nov 19, 2018 10:56 pm EST

It's not allowing me to collect my bonuses lotto and the daily bonus

C
C
Cobalt Cobalt
, US
Nov 20, 2018 12:12 am EST

They prevent my free speech.

M
M
Marina N Maiyah
, US
Nov 20, 2018 1:01 am EST

I purchased an exclusive deal 13/8/2016.
Nothing has come through yet. What's the hold up thanks

J
J
Jeff Carl
, US
Nov 14, 2018 3:47 pm EST

How do I stop my friends from seeing comments I post on other friend's pages when they are not mutual friends. I have had a number of situations where I have made a comment on a friend's page and another friend that is only friends with me and not the original poster will make comments. How do I stop this from happening?

R
R
Rita Raney
, US
Nov 13, 2018 1:15 pm EST

My bank just called and said there is a charge of $19.90 waiting to be taken out of my account for facebook. I did not authorize this.
Do not charge this to my account

S
S
Sophie Urland
, US
Nov 11, 2018 7:02 pm EST

Hallo

Ich habe ein Problem mit Bubble Witch Saga 3
es lässt sich nicht starten . Die Startseite wird angezeigt aber egal wie oft ich auf den Buton Spielen drücke es reagiert nicht

E
E
eddiei46
, US
Oct 31, 2018 7:08 am EDT

I ordered tool set June 15, 2018 received an email stating order received and money taken from my credit card/PayPal account.
It is now Oct 25 2018 an nothing. have sent various email now nothing.
Company
Tools and hardware
www.jkcgl.com
Jaicelfkiaron@gmail.com
posted out of Facebook ad.

N
N
nonisandy
, US
Oct 21, 2018 10:29 pm EDT

on October 1, 2018 there was a charge for $5.99 and October 12, 2018 a charge for $2.99: I do not know what these charges are for (it states for business charges: ? what business? I do not have a business account). please explain. I am requesting a refund back on my account.

S
S
Sandra Laster
, US
Sep 20, 2018 3:44 am EDT

reference #[protected] clime # 3527705 I made a purchase from facebook by mistake they refunded the money but did not put it back in my account i have faxed the recite to you dated aug 14 2017 #[protected] thank you

ComplaintsBoard
B
11:01 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Facebook BUBBLES online shop scam

I ordered an item last May 2, 2013 and last June 2013 I ordered another 2 items but until now Bubbles did not deliver any items. She already blocked me and was not answering any of my inquiries. She even blocked me. Many of us have been a victim of this online shop. Her full name is Mary Joy Buendia and Ma. Alexandrian Buendia. I have proof of our conversation and my proof of payment. you may also check this link for information and proof https://www.facebook.com/AgainstBubbles?hc_location=stream

Read full review of Facebook
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
M
7:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook fraudulent charges

I have been charged $451.19 on my credit card and have only approved $26.99. My credit card company called me and informed me of the charges. Since I did buy some credits they said you would have to reverse the charges. I have a file but can not save in any of the formaats you accept. How do I send you a word or excel format? You can reach me at [protected]@sbcglobal or [protected]

Read full review of Facebook and 5 comments
Hide full review
5 comments
Add a comment
C
C
Carey Denise Mattocks
Caldwell, US
Aug 08, 2013 7:46 pm EDT

went to buy money for criminal case game and I did it two times and was credited for one not the other one.

K
K
kila1161
Dublin, US
Aug 09, 2013 11:40 am EDT
Verified customer This comment was posted by a verified customer. Learn more

money taken off card that has not been authorized

C
C
Carey Denise Mattocks
Caldwell, US
Aug 08, 2013 7:49 pm EDT

went to buy money for criminal case game and I did it two times and was credited for one not the other one.

CANCEL COMPLAINT THE OTHER MONEY CAME THRU

H
H
head shake
North Vancouver, CA
Jul 23, 2013 2:24 am EDT

That evidently explains how you positioned yourself to be taken by them.

G
G
greglogan
, US
Jul 22, 2013 9:14 pm EDT

M G Gregory,
Only uneducated and stupid people would sign up with Facebook.

ComplaintsBoard
C
9:49 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Facebook credit card charge

i attempted to purchase credits for a game on facebook it asked me for a csc but it wasnt marked on the card. i entered the number i thought was right and when i typed in my cc information it says my card was declined. when i attempted a second time it gave me the same message i contacted card carrier services do they can tell me where the security code number was they told me my account had insufficient funds which i knew there was at least ten dollars in the account. when i contacted my bank they informed me my card had been charged on both failed attempts to enter my card information and that due to two charges of four dollars each i now have 2 dollars but i have received no credits in my game. i hope this will be rectified

Read full review of Facebook and 14 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
14 comments
Add a comment
an0nmy0us
an0nmy0us
n/a, US
Sep 12, 2012 11:35 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

facebook timeline has destroyed facebooks privacy settings now i have no privacy my personal info that i would choose for only me to see is for ALL TO SEE

R
R
Renee Casto
Elkview, US
Aug 25, 2012 4:33 am EDT

My chase debit card was used for a unauthorized withdraw of funds for something I did not request $200.00 I'm disputing this un authorized transaction

E
E
Egeles
, US
Jul 06, 2012 5:58 am EDT

Used to love Facebook, until the changes that started with their removing the bottom navigation bar. Timeline killed it a bit more, and now you have to pay to make sure all your Page's likers see your posts. Working on switching to G+.

A
A
Alicine
, US
Jun 18, 2012 4:52 am EDT

VERY INTRUSIVE. IT JUST WANTS TO SELL AND USE YOUR INFORMATION TO MAKE MONEY. DON'T LIKE IT, AT ALL...

DON'T TRUST IT, AT ALL !

S
S
sherry k williams
Millstadt, US
Jun 16, 2012 9:19 am EDT
Verified customer This comment was posted by a verified customer. Learn more

i checked my account (checking) and several charges were made on my debit/credit card and drained my account i did not authorize theses caherges! please contact me as soon as possible!
sincerely sherry k. williams

H
H
Hommie
, US
May 17, 2012 8:35 pm EDT

Awful! Asking for way too personal info but stalls on the joiner list. Asks you to confirm obvious passcodes but still won't allow new mobile phone members. feels like a cyberstalkers only site!

S
S
shivam kumar tiwari
, IN
Mar 19, 2012 1:34 am EDT
Verified customer This comment was posted by a verified customer. Learn more

someone has created my fake id with emel add tiwaris199@gmail.com on facebook this person is pretending to be me and spoiling my image i want this id to be closed as quick as possible n plz inform me on my real email add that is shiviitiwari10@gmail.com plz be quick

P
P
patty thorns
Springfield, US
Sep 07, 2011 5:31 pm EDT

unauthrized withdrawl of monet from my debit card, I want the money put back I DID NOT buy anything and havent in over a yr, , , I dont know how they got my card number, but I want them to delete the number and put my money back !

E
E
elizabeth dupreee
San Augustine, US
Aug 11, 2011 4:58 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have several unauthorized uses of my debit card from facebook, they have overdrafted my checking account with unauthorized charges.

P
P
paul brennan
Boothwyn, US
Jul 23, 2011 1:33 pm EDT

I am tired of being chared twice and this has happened alot and no one will get back to me help me please you caused my account to in to the -

ComplaintsBoard
I
4:06 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Facebook games pearl, s peril was not given money to play the game after I payed for it

was not given the money to play the game after i payed too play the game please fix the mather asap eather put the money back in my account or put it on the game pearls peril [protected]@yahoo.com

Read full review of Facebook and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
F
F
Frank Krannich
, DE
Jun 23, 2015 5:40 am EDT

Habe gestern 55mal Geld kaufen wollen, kam aber nicht an auf PC, aber Gebühr wurde vom Handy abgezogen.Ich möchte mein Geld wieder aufs Handy zurück, denn beim abziehen seit ihr ja auch schnell!

D
D
dore
Aurora, US
Jan 15, 2015 11:28 am EST
Verified customer This comment was posted by a verified customer. Learn more

this game is ridiculous not at 1st since they draw you in now the level i am on i need to keep playing the scenes over and over again because i dont have enough points tp go to next level. you have this set up where you deplete all your cash and coins, thats probably so you can spend real money to play on. shouldnt have to buy things to play and most people dont have the money to spend. also they say to go to next level you need to decorate your island, well guess what my island is so full there is no more room to put anything else plus since i cant move on i cant earn the 20 extra points i need to open a new area. so if you want people to play this game you should find a more practical way to move on.

S
S
Sandra K Brown
Magnolia, US
May 12, 2014 8:08 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I upgraded the greenhouse. When the sign came on to play now for $24 I paid it. Then it says I have to wait 3 days or spend $30 more. Cheated again. This is not the first time. I've paid a lot of REAL money to play this game. Things like this make me just want to give it up.
Sandra Brown

ComplaintsBoard
D
4:11 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Facebook Disgusting

This lady has way too many dogs and lives in very unsanitary conditions. She is ignorant, abusive, manipulative, and attempts to treat the dogs herself instead of taking them to a vet. Disgusting! She is a dog trader, not a reputable breeder. Buyer Beware.

Read full review of Facebook and 6 comments
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
6 comments
Add a comment
K
K
karascammed
washoe, US
Feb 12, 2013 6:23 pm EST

SELLS ABUSED DOGS. DOG TRADER.. BEWARE! PATHOLOGICAL LIAR..!

A
A
Anyv
Rupert, US
Nov 27, 2013 12:58 am EST

Hi I'm Anylu,
I'm also one of Kara's client, and honestly I think that lady is very wrong about what she thinks about Kara and her dogs! I have bought 3 dogs from her, one of them pups is my brothers baby the other one is mine, the other will be my baby's soon too be partner! I'm very well satisfied with my dogs, and how Kara keeps me updated on my soon to be puppy. She takes really good care of them, I have also been to her home and I found it very clean and and like jenni said smelling very fresh. Also her dogs were very well groomed and taken care of. I had my dog sick at one point and I would take it to my vet, he kept saying she had all this things going on with her and he would give me meds for her nothing worked for her I wasted so much money taking her to the vet, and not getting results, Kara always checked up on how my dog was doing so i told her what was going on with my dog, she told me she could help me, so I took my baby to her for a week, in that week Kara cured my dog and didn't even charge me, since then my dog has been in good conditions. I'm pretty sure Kara knows what she is doing with her yorkies. She is a great lady, I'm very content with her, and my dogs!

J
J
jenniav
rupert, US
Nov 26, 2013 11:59 pm EST

Hello I'm Jenni
One of Kara's puppy buyer and I have to say that since I meet this woman she has kept in touch with me about how my puppy is doing sending me pictures of my puppy. I at one point I had the opportunity to go to Gooding to visit my soon to be puppy and she treated me very Well she was very talkative. She even introduced me to her yorkies which by the way she seemed to have known each of their personalities very Well. Her dogs were all so friendly. I found very cute that while I was at her house if she walked one way her yorkies would follow seems like they really love her. Kara's home was smelling fresh and was very clean. Kara seems to know what she does super good. I honestly felt very welcomed by Kara, her husband and her kids. I honestly don't have something negative to say about her or the way she cares for her dogs.

O
O
Owned by yorkies
Gooding, US
Nov 25, 2013 1:30 am EST

Hi, im Kara from "Kara's Pretty Little Yorkies". I have no idea who you are, the person who posted this complaint, if I had to guess, I would say Beverly... let me clear a few things here, first of all, this lady is mad at me because she bought her puppy on a spay contract, the puppy was to become a trained service dog for her daughter, needless to say I was manipulated out of putting a date in the contract of when the spay needed to be done by, due to surgery interfering with her "training" so the contract stated within a reasonable time, I contacted her a few months later to get updates on the puppies progress, due to getting a report that the puppy was not being trained and was also not being taken care of. She reassured me that the dog was infact being well cared for but also refused to have her spayed then blocked me from any further contact with her. I do at this time have an attorny handling the situation with her. As far as her allegations, not any of what she said is the truth, my puppies are raised in my home, which is clean and sanitary, obviously my children also live here, so my work never ends, as far as trying to treat my dogs without a vet, absolutely not true, infact I depend on the help of my vet for a lot of things! Im requesting that this slander be removed, she has no proof to back up her allegation and since there is a legal matterat hand with my attorney involved it would be best to remove this entire thread!

K
K
KARAMASON IS A LIAR
fallen, US
Aug 19, 2013 5:44 pm EDT

Yes, Kara Mason is a scam artist and a liar! She does have too many dogs that she lives off of their revenue but worse she is a horrible mother to her kids! Little girl runs around with dog feces at her feet!

Why The Long Faces
Why The Long Faces
, US
Jul 01, 2013 4:58 am EDT

Treat them for what? I did not have to run my dog to the vet for everything. Hell, when he got cancer I did all his treatment at home, from medication to IV. They teach you how. Giving heart worm and innoculations is easy and they sell the same medications at any feed supply store.

ComplaintsBoard
V
4:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am continuing to be harrassed by facebook in making falsh claim that I have and continued to send out friend request to people that I dont know and that they have warn me before and have also block me not one but now this is the third time and is threatening to block me permanently if I dont stop it I have not send out friend request to people I dont know...

Read full review of Facebook and 1 comment
ComplaintsBoard
B
1:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook unauthorized took money out of my cking acct.

from 5/20/13, ..FACEBOOK.COM *BJKZ4/www.fb.me/cc CA $9.90, ...5/20/13- Facebook.com* L8TZ4 www.fb.me/cc CA- $9.90
5/23/13 FACEBOOK.COM*JY625 www.fb.me/cc CA- $9.90, ..facebook.com, ...*C8725 www.fb.me/cc CA- $9.80, ...*E8725 www.fb.me/cc-$9.90, ...*AA725 www.fb.me/cc CA- $9.90, ...*8A725 www.fb.me/cc CA -$9.90, ...*GA725 www.fb.me/cc CA -$9.90

Read full review of Facebook and 13 comments
Hide full review
13 comments
Add a comment
J
J
JULIE YORK55
Inver Grove Heights, US
Oct 22, 2012 3:47 pm EDT

MY CARD WAS CHARGED $7.00 I HAVE NO IDEA WHAT FOR BUT I WOULD LIKE IT PUT BACK ON MY CARD MY EMAIL IS JULIE1957.YORK@YAHOO.COM

K
K
Kristen
, US
Sep 25, 2012 10:13 am EDT

It's such a waste of time and a worthless addiction. Not to mention that Mark Zuckerberg is definitely taking your personal data in use for tracking down by the CIA and the FBI. If I were you, I'd delete the account, now and god forbid.

M
M
Martha Lindsey
, US
Sep 21, 2012 1:24 pm EDT

I was using my visa credit card to buy $31.80 worth of points, , , , , , , , , , , It said it didn't go through because of an error, but it took my money and didn't give me no points at all...appreciate if you could help...its been cross wiring like this for some time now...I am martha.countrylady@facebook.com...i was getting the points for mafia wars...thanks

G
G
GErmie
, US
Aug 13, 2012 6:56 am EDT

Majority of the users are idiots, ads and "mutual friends" are constantly shoved in your face, and one way or another, this site will remove your faith in humanity.

L
L
Leon Graham
Onaway, US
Jun 29, 2012 1:06 pm EDT

Four (4) charges made on 6/28/12. have no details on company, but did not receive anything but the the following charges on the above date to my Bank America Card
1. $20.00
2. $10.00
3. $5.00
4. $5.00
Total of $40.00 Additional info. Merchant cat. Advertising Services Merchant category code 7311
Expense category Business Services...Would like credit or explanation of services.

D
D
Dalene Clarke
, ZA
May 25, 2011 4:37 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Facebook Syngarpoker advertised that a person can buy chips $6 000 000 for $20. I bouight 2 x $20 and 2 x $5.
My credit card was debited with the following amounts instead of the $50 without any explanation.
1/4/11: R32.78
16/4/11: R13.97
23/4/11: R34.59
1/5/11: R67.87
1/5/11: R32.78
2/5/11: R135.01
4/5/11: R135.97
4/5/11; R135.97
4/5/11: R2, 719.52
Copies are available

J
J
Jamie Agee
Springfield, US
Mar 02, 2013 9:07 am EST

My debit card was charged $34.28 and $ 1.00. This was not authorized and I would like it put back in my account immediately. I have not purchased anything!

Zzonkk
Zzonkk
Basalt, US
Oct 22, 2012 3:56 pm EDT

How much more?

C
C
Cranial Compression
Duvall, US
Sep 25, 2012 12:10 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

It's common knowledge that employers, debt collectors. law enforcement agencies, as well as the CIA and FBI monitor and use FB and other internet sites to monitor and ferret info. There have been numerous articles and news stories illuminating that fact.

P
P
Paul Vance
, US
Sep 25, 2012 11:06 am EDT

It's a good source of entertainment though. Peoples profiles are always good for a laugh. Or stalking.

ComplaintsBoard
M
7:49 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Facebook This is genuine or scam

FACEBOOK® ANNIVERSARY CHARITY AWARD DEPT™ Facebook Charity Award Office, 22 Ganton Street, London, W1F 7BY United Kingdom Email:[protected]@gmail. com Web:www.facebook.com Tel No: + [protected] Fax No: + [protected]

Dear Award winner,

Winning Reference Number: ---- File Number: -------
Good to hear from you regarding your Facebook Inc.® Lucky Gift Splash Promo Award Payment. My name is (Dr.) Greg Morgan (Asia Zonal Co-ordinator) Facebook Inc.® Lucky Gift SplashPromo. On behalf of the CEO/Founder of Facebook Inc.® We wish announce to you and congratulate you on the award of RS. 3.4 Crore (Three Crore, Forty Lakh Rupee) Equivalent of £400, 000.00 GBP (Four Hundred Thousand Great British Pounds). Cash price And One Apple i-Phone 5 Mobile Phone, in the Facebook Inc.® 8th Anniversary Lucky Gift Splash Promotion, as organized by theFacebook Inc.®, held in London, United Kingdom. Celebrating Facebook Inc.® 8th Anniversary and reaching 1 Billion Users worldwide.

We congratulate you for being one of our lucky winners in the Facebook Inc.® Lucky Gift Splash Promo. Our winners include both subscribers and non-subscribers of Facebook Inc.®. Social network.The online draw was conducted randomly on all active Mobile Numbers worldwide. We only selected One Hundred And Twenty (120) candidates Per-annually as our winners from each region of the world (America, Europe, Africa, Australia and Asia) through the Online Electronic Balloting System. This award fund MUST be claimed by the MOBILE Number Owner ONLY, within 7 Days from the day of notification.

Facebook Inc.® Lucky Gift Splash Promo is the SOLE initiative of (Mr. Mark Zuckerberg) theCEO/Founder of Facebook Inc.® see details on the link: http://newsfeed.time.com/2010/12/09/mark-zuckerberg-to-donate-half-his-wealth-to-charity/

Facebook Inc. ® 8th Anniversary Lucky Gift Splash Promo Department do have the pleasure to officially inform you that you have been dully cleared for payment by the verification department. You will be receiving your winning prize money by a International bank certified DEMAND DRAFT already issued in your NAME. It will be delivered to you through our affiliate courier company Telstra Couriers And Logistics, directly to your home address in India.

You are to Re-Confirm your personal details for the delivery and send it to Telstra Couriers And Logistics via E-mail; [protected]@telstracrco.com

DELIVERY CONFIRMATION FORM:

1. Full Names: ... 2. Address: ... 3. State: ... 4. Age: ... 5. Sex: ……... 6. Mobile Number: ……….………………... 7. Personal Email: ... 8. Country: ... 9. Occupation: ... 10. Nationality: ...

DECLARATION:

I... hereby declare that the above information provided are true and correct for the delivery of my Award Parcel/DD to my home address.

You are to send the above information to the Telstra Couriers And Logistics immediately for yourAward Parcel/Demand Draft delivery, below are the contact details of the courier company.

The International Delivery Officer: Telstra Couriers And Logistics UK Tell No: [protected] E-Mail: [protected]@telstracrco.com

You are advice to immediately call the Telstra Couriers And Logistics after RE-CONFIRMING your delivery details to know the delivery status/date of your Award Parcel And Demand Draft. Without the RE-CONFIRMATION of your details, the Telstra Couriers And Logistics cannot process your PARCEL for dispatch and delivery.

CONFIDENTIALLY NOTICE: We have discovered a huge number of DOUBLE CLAIMING due to recipients informing close friends, relatives and third parties about their won prize and also sharing their“Winning Reference Number”. As a result of this, these friends try to claim the winning prize on behalf of the real recipient. Please, we will advise you keep your winning details as a top secret.

Accept our congratulations once again on behalf of the entire Facebook Inc.® Lucky Gift SplashPromotion Board. Do not hesitate to call the undersigned for any queries regarding the process.

Sincerely Yours,

Sir. Greg Morgan Direct Line: + [protected] (Asia Zonal Coordinator) Facebook Inc.®

Mon-Sat 8:00am-6:00pm (London Time) DO ALWAYS CHECK YOUR EMAIL FOR FURTHER CLAIMS INSTRUCTIONS! -----------------------------------------------------------------------------------------------------------------------------------------------------------------------After 7 years of establishment, Facebook Inc.® is worth over USD $150 Billion with over 1.5 Million workers worldwide making it the best social network ever developed and designed by Facebook founder and CEO Mark Zuckerberg.

Read full review of Facebook and 38 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
38 comments
Add a comment
G
G
GAY QUITSCH
Brandon, US
Jul 18, 2010 12:31 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Please see information received from a hot mail address to my Facebook account. Can you tell me if this is some type of a scam. The phone number is restricted. ?

From Gay Quitsch,
my email address is MRCAYMANCOWBOY@AOL.COM

Between You and Woll Zuk
July 13 at 11:11am My Dear Gay S. Quitsch,

On behalf of the Trustees and Executor of the estate of Late Mr.A.I.Quitsch, I once again try to notify you as my earlier letter were returned undelivered. I wish to notify you that late Mr.A.I.Quitsch made you a member of his family beneficiary to his WILL before he died. He left the sum of (US$4.5million) to you in the Codicil and last testament to his WILL. Kindly reconfirm the following information below:

Your Full Name.
Your Current Contact Address.
Your Private Cell/Telephone Number.
Your Fax Number.
Your Occupation.
Your Date Of Birth.
Your E-mail Address.

Please get in touch with me directly to my private email adress:woll_zuk@hotmail.com

Waiting to hear from you.

Barrister.Woll Zuk.

Between You and Woll Zuk
Woll Zuk July 17 at 7:29am Report
My Dear Gay S. Quitsch,

Many thanks for your response. I want to assure you here that this claim is 100% real, legal and risk free both now and after the claim once you follo my directives. All I want you to do is to send me your direct email address so that I can inform you in details, all you need to know concerning this claim. You can as well respond directly to my email address woll_zuk@hotmail.com while my direct phone number is +[protected]. I can be reached anytime.

Best regards
Barrister Woll Zuk.
Direct Tel: + [protected]

N
N
Noor Sayyed
, US
Aug 24, 2015 10:44 am EDT

I have been mailed by mr.justice cox cofirming my winninhg award Rs.3.9 crore in 8th aniversary face book promo wining award as my mob. No.[protected] has been won for that as per advice of their agent smith jones I have depositedrs.22700.00 for process fee on 22.08.2015 and he demanading more rs.35000.00 for getting signature of high commissioner. Pl. Confirm whether I have done right or wrong. I did not recieve my prize yet.

B
B
Bruce austin jr
Memphis, US
Dec 04, 2010 11:44 pm EST

i had a charge of 99.95 taken out of my account and i dont even know what platinum services are and would like my money put back in my account immediately!

M
M
mpdow80
Belfast City, GB
Sep 20, 2010 11:14 am EDT

you have been taking out £10 every week from my account without my knowledge...how dare you. I struggle to make ends meet as it is, and your dishonesty has and is causing me deep grief...
you have my details...i expect all my money refunded immediately.
How dare scams and dishonestly like this, be allowed...

L
L
leandra marple
,
Nov 18, 2008 11:58 am EST

there are 2 charges to my checking account and i dont know who the company is or why i was charged. $59.90 and $2.95. because of the 2 charges to checking acc it over drew acc. i have been charged $35.00 twice. i would like this to be paid back to my checking account along with the over draft fees. thank you leandra marple

E
E
elizabeth
,
Nov 17, 2008 1:00 pm EST

you are about to take 39.95 out of my account and i did not tell you you could. I have already infoemed my bank and the min it goes through it will be reported as fraud! so uou have at least 24 hours till this happens put my money back and dont even think about taking anythimg from my account again. im also writing a long letter to the bbb and mailing it off today.

L
L
lisa pettis
,
Mar 27, 2008 5:55 pm EDT

What on earth is network aggenda anyway? Never heard of it, and you took money from my bank account without my permission. I dont even know what this is. I found out about it when I called my bank about a suspicious amount of money withdrawn from my account. It better be put back in my account right away. That is called theft!

N
N
Nancy
,
Mar 25, 2008 7:24 pm EDT

Received from our online banking info that a charge for $33.87 was charged to our account for which I have not used paypal since 2004 and there is no history of anything bought. I want reverse charges on this! We are in financial straights with medical bills from my husbands heart attack. If this is not taken care of I will be all over this and more. I will be making a complaint to the Better Business Bureau about this.

W
W
warwickstanley
, NZ
Oct 31, 2011 7:29 am EDT
Verified customer This comment was posted by a verified customer. Learn more

please cancel my payment, thanks..

J
J
jason walker
London, GB
Apr 04, 2009 6:00 am EDT

what is this charge for i have no idea give me my money back

About Facebook

Facebook is a widely recognized social networking platform that allows users to connect and share with family and friends online. Originally created for college students, Facebook was founded by Mark Zuckerberg and has since become available to anyone over the age of 13 with a valid email address.

The platform's core services include the ability to create a personal profile, add other users as friends, post text and photo updates, send messages, and receive notifications when others update their profiles or interact with posts. Facebook also offers a live video streaming feature, the ability to create and join groups based on various interests, and the option to create and promote events.

In addition to its social networking capabilities, Facebook provides a marketplace for buying and selling goods locally, as well as a gaming platform that can be accessed within the site. Businesses and creators can set up Pages to connect with their audience, run targeted advertisements, and gain insights through Facebook's analytics tools.

Over the years, Facebook has expanded its product offerings to include other services such as Messenger, a standalone messaging app, and has acquired other companies like Instagram, a photo and video sharing platform, and WhatsApp, an encrypted messaging service.

Facebook's services are accessible via web browsers or through its mobile app, available on various smartphone and tablet devices. The platform aims to facilitate communication and content sharing among its vast user base, which spans across a diverse, global audience.

Facebook Customer Reviews Overview

Facebook is a social networking platform that allows users to connect with friends and family online. It enables the sharing of photos, videos, and messages, as well as the creation of groups and events. Additionally, Facebook offers a marketplace for buying and selling items, and its business pages allow companies to establish a presence and engage with their audience. The platform also provides targeted advertising opportunities for businesses looking to reach specific demographics.
How to file a complaint about Facebook?

1. Log in or create an account: Ensure you're logged in to your ComplaintsBoard.com account. If you don't have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to open the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you've encountered with Facebook. Make it specific and clear, such as "Unauthorized Account Deletion by Facebook" or "Facebook Ad Billing Dispute".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:

  • The specific problem you faced with your Facebook account or service.
  • Any relevant transactions, including dates and financial details, but omit sensitive personal financial information.
  • The exact nature of the issue, with as many details as possible.
  • Steps you've taken to resolve the issue with Facebook, including any communication with their support team.
  • The company's response or lack thereof.
  • How this issue has personally affected you, such as lost business opportunities, stress, or privacy concerns.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or receipts. Do not include sensitive personal information like social security numbers or credit card details.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you've incurred due to the issue. In the 'Desired Outcome' field, describe what resolution you are seeking from Facebook, whether it's a refund, account restoration, or an apology.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is understandable and that all facts are correct to the best of your knowledge.

8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint against Facebook on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive feedback from other users or from the company itself, so check back regularly to stay informed.

Ratings on other sites
Trustpilot
Trustpilot
1.3
14725 reviews

Overview of Facebook complaint handling

Facebook reviews first appeared on Complaints Board on Feb 15, 2009. The latest review I am complaining about my account has been suspended! was posted on Apr 16, 2024. The latest complaint I am blocked and can not log in was resolved on Jun 20, 2023. Facebook has an average consumer rating of 1 stars from 7765 reviews. Facebook has resolved 132 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Facebook contacts

  2. Facebook phone numbers
    +1 (650) 543-4800
    +1 (650) 543-4800
    Click up if you have successfully reached Facebook by calling +1 (650) 543-4800 phone number 60 60 users reported that they have successfully reached Facebook by calling +1 (650) 543-4800 phone number Click up if you have UNsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number 137 137 users reported that they have UNsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number
  3. Facebook headquarters
    1601 Willow Rd, Menlo Park, Menlo Park, California, CA94025-1452, United States
  4. Facebook social media
Facebook Category
Facebook is related to the Websites category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.

Is ComplaintsBoard.com associated with Facebook?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Facebook Customer Service. Initial Facebook complaints should be directed to their team directly. You can find contact details for Facebook above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.