I was playing the game of candy crush saga and clicked on checking out how much it was going to cost to buy more time to play and it went straight to saying thank you for buying on two diff times on the same game. I did not authorize any payment nor did I click on any amount to be to be taken out of my account on the 1-26 or on 1-27 of 2013. Respond at earliest convenience. [protected]@yahoo.com
This is a new "scam"... apparently a lot of people experienced these charges on their statements. You should dispute the charge with your bank, it will take 60-90 days to resolve the issue and does not guarantee your refund.
You should also file a complaint on scam book they have their own legal team and there is a good chance these charges might be a class action suit filed against who ever is responsible for these charges. So if you can't get a refund from the bank, you may still have a second chance.
Also report this to the BBB and http://ic3.gov.
http://scambook.com
I have been waiting a long time to hear from facebook about these charges.
Joanne, you are on a public forum that has nothing to do with Facebook. Contact your card company and tell them you want to file a chargeback on an unauthorized transaction -- you can receive credit for any unauthorized transactions, but you first have to file the complaint with your card company.
this is from facebook visa card.
Will this help me get my money back?
This is not the first time I noticed this This time it is alot of money.
I would like to be refunded my $70.00 thank you.
Said I was overcharged $70.00 not $470.00
I paid $32.67 for a XBOX 360 and my mom got a 17 inch Toshiba laptop for $94.83 being delivered to our house tomorrow by FedEX. I will never again pay expensive retail prices at stores. I even sold a 46 inch HDTV to my boss for $650 and it only cost me $52.78 to get. Here is the website we using to get all this stuff, CentBuzz.com
I have been trying to contact someone in regards to unauthorized credit card charges on 6/18. I have tried calling the number my credit card company gave me but nobody answers, I can not find the dispute site on-line. Please contact me to help reslove this issue. sclarson55@comcast.net
Trying to build a bridge and I have gifted parts in my inventory that the game won't let me access. Frustrating, as buying the parts comes with a steep price. I love this game, but might need to chuck it. :(
I have noticed that too. Every problem I have had I have had to deal with on my own. First it told me I couldnt post on other peoples walls because my account wasnt verified. Then it stopped doing that and refused to post my comments because I was using a link in the comment box (which I wasnt).
I enjoy the website for quick chat and connections with family and friends but they really should do something about the lack of help available to users.
my facebook games page is continously coming blank for three days so what should i do?
Please help me see above writing
yesterday I was notified that my facebook account had been highjacked that someone had used my account from a different location. So I redid all the information and changed my password. At that point in time I did not realize that someone had charged $71.90 in facebook credits to my credit card. What this did was gave me an overdraft charge of $140.00 plus the $71.90 in the hole. I noticed yesterday that the 31 facebook credits I had accrued over time were gone and did communicate with Happy Aquarium. These facebook credits were used from my account to play Texas Holdum. I have never played this game in my life, and I did not buy them or authorize anyone else to buy them. Please help me this has put us in a terrible bind. My husband and I are both retired and live off of our Social Security. I have contacted the bank and filled out a report, theywill be investigating. They did suggest I try to contact you to see what you could do for me. Please help me. thanking you in advance Suellenfreund@yahoo.com
MY NAME IS ANGELA phillips i, m having a big complanting about facebook i, m very mad because everytime i, ll write my wall it vanished who is taking over it people like some information you keep sending me games i, m off at facebook i, ll hate you so what can you do i, m glad i, m off facebook i, m trying to tell everyone you are the dirty and scams trying to scaming us i, m mad do not try to asked me back you are full of ### and take me off this games i, ll rate you 1 thats bad i, ll rate you
There is a withdrawel pending in my bank account for 150.00 dollars...I did not authorize this transaction...please stop this transaction immediately. I am on social security and do not have this type of money. I love face book and have never had a problem before... Thank You!...Karen Allen...allenkaren37@yahoo.com
My checking account shows that I bought facebook credits. I was on but I was talking to family. I did not buy anything. It was $100 that I did abut I did not do it. SO if sombody can please get back to me. Thank you Jaclyn Conklin jaclyn_conklin@yahoo.com
What does shoe4world have to do with this complaint NOTHING get a lifenzbd2011
Nice, can anyone b' in the least bit serious about this...
As its just so sad 2 c' people with so much time
On there hands & so much time 2 waste...
When life is so short & u can never get back even
One wasted moment, so thank u all very much !
You've all obviously got alot of time on ya hands...
But just b' glad it hasn't happenes 2 u, as i quite !
I wouldn't wish this rubbish on anyone !
What the heck ever...
Thats what i'm trying 2 say & how bad facebook
Has been & how jacked up my page is...
And so your an idiot 4being so rude !
Never talk about things u have no conception of...
And no about, for your such a looser 2 waste your time
Talking such non sense when u have no idea...
Who i even am or just who your talking 2,
So i'm sorry... Who's the bigger jack ### now.
omg today 14 was taken from me i cancelled my card sucks
You have to do that. This is not Facebook and they will not help you here.
Young v. Facebook, Inc.
Currently pending in Santa Clara County, California
Blog information at -
http://facebookaccountdeletion.blogspot.com/2011/02/facebook-account-deletion-lawsuit.html
Post your comments or write to mskbyoungblog@aol.com
Class action status consideration
Share your Facebook account problems
Thanks for the info. I was thinking along that line.
Nevermind Haven, I think that I know who they are
Haven, I keep seeing the term troll...what is that exactly?
I am not sure if this will help but Facebook has a Twitter account. I am not sure if you can make contact there or not?
This is a public forum and no one from facebook is going to be able to help you. Unfortunately, from what I've heard, going through their customer service isn't much more help. You'll probably be better off talking to your bank/credit card company tomorrow and challenging the charges. You also might want to contact the mods of this board to get your post taken down because you'll probably get lots of crank calls/texts. :)
No, you need to involve the bank because clearly someone has access to your card and is using it.
Why would it seem like a "good idea" to use your credit card for anything on Facebook?
You really need to close your account, reopen another one and NEVER use your credit card for anything on Facebook again.
That's not how it works. It isn't Facebook's job to figure out if there was fraud on your bank account. Follow their advice.
playing farmville & trerausure island u cant get gifts saying refresh page and when u do you loose ur gift and you cant receive them from the request section its frustrating and annoying please can u fix this all friends love playing theses games but will soon delete them if we cant play them
change the setting to only allow friends to post on your wall, problem solved.
People Don, t post In this Site...Tthis Site Is made just to sabotage the Image of other companies and Complaints Board gets Paid to do this, Most of the posts are being posted by their blooddy writers inorder to keep this site active ...
Wow, thanks for the 411, I was thinking of placing an add with them not too long ago but was a bit skeptical about it. For it to be placed for 15 minutes really isn't enough, or worth the pay. I know the term of "You get what you pay for" but in your case, 30 bucks sure didnt seem like a 15 min ad, you have completely robbed.
The same thing happened to me but i dont know how i emailed them like 4 or 5 days in a row been waiting ever since i still haven't heard anything or even recieved a reply so now i had to create a whole new freaking account i totally agree why cant they have customer service like every other site
Sorry Christie, But those jerks can get away with anything and they do! I started two CAUSES on Facebook... you also can. again, it doesn't do much, but it's a start! Wouldn't it be great to have internet Police to work on some of these other problems besides child porn?
What you did here was great! It will always be here if anyone else has trouble and Google it, you will pop up! That's something they can never have removed! Good Luck! Rad