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Facebook review: Candy crush saga game 318

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Author of the review
2:27 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

I was playing the game of candy crush saga and clicked on checking out how much it was going to cost to buy more time to play and it went straight to saying thank you for buying on two diff times on the same game. I did not authorize any payment nor did I click on any amount to be to be taken out of my account on the 1-26 or on 1-27 of 2013. Respond at earliest convenience. [protected]@yahoo.com

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318 comments
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Louis1970
, US
Jul 05, 2013 2:06 am EDT

I stop sending my friends requests. Since then i have been stuck on the same level for 2 week. This game is a scam and a cheat.

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Mary10455
Bronx, US
Jul 03, 2013 6:40 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Twice this week the lives and extra moves that friends sent disappeared. One day I had 11 and I just had 21 that just vanished. What is going on!

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KB_1382
, US
Jul 03, 2013 10:05 am EDT

I would like to know why some level are beyond ridiculous to beat!? Both me and a friend are stuck on Level 347 and it is just impossible. She has been stuck for days now and I don't see how I will ever get past it. You need to make some sort of booster that friends can give you, accumulate a certain amount and helps you get past these stupid-hard levels. If you want to keep this as interesting and keep me playing then I think you should think about how hard you make it to win these levels. On a side note, we are obviously pretty good at this game and for us to be stuck like this makes me think that it is almost purposeful on your part to keep it so hard, so people buy those boosters and then get ripped off!
Also on my PC the friend given lives disappear when you accept them if you have a full 5, now that is just unfair! If you play on the phone app you can keep them and save for later. You need to fix this issue so you can use as you choose.

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Janadd
, GB
Jul 02, 2013 4:47 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

In the last 24 hours I have had 23 charges for Candy crush applied to my account. I only authorised 1 of these. I did not ask for them- nor did I ok them. Hs anyone else had a similar problem? They amount to about £40.00. Have emailed king and am awaiting a response

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Michelle Oxford
Colchester, GB
Jun 29, 2013 3:21 pm EDT

I had 80 lives in my inbox and they all disappeared, and this has now happened to me twice. This needs fixing

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Joy Joreid
Bellflower, US
Jun 29, 2013 12:11 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

HELP! Yesterday I tried to get 115 credits for $20. I was not receiving them in my game, so I tried again and again! 4 times to be exact! Today the bank called. All 4 went thru! But Yesterday I had NO points on my game! So I had no idea any went thru! I ONLY wanted $20 worth! Please back off the other 3. PLEASE. Just don't have that kind of money to pay! PLEASE PLEASE PLEASE.

joycejoreid@yahoo.com

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Jacq2013
, MY
Jun 27, 2013 11:18 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I am just wondering, why is my level 316 jammed halfway through the game? Most of the time I still have 20+ moves left, but the whole things just got stucked, and there's no response to any movement. Please, can u fix it? Thanks.

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Tabmack
Killeen, US
Jun 27, 2013 7:39 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I had 145 gifts from friends that I have been saving to use when I need them and today they disappeared! What happened to all my lives? How do I get them back?

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yousry
, EG
Jun 26, 2013 5:41 am EDT

I can not use my Bars which I purchased ?

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Peacegirlgreen
Modesto, US
Jun 25, 2013 2:15 am EDT

O my iPad I pay for the lives and than go to play and it freezes up and goes back to where I pick the game. It keeps doing it and I keep paying and than I lose lives. I think it sux I can't get these lives or play when I paid. I want my lives!

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sally. laird.12
Philipsburg, US
Jun 23, 2013 4:59 pm EDT

I have tried getting the "free 100 lives/50 lives/200 lives" and it has NEVER worked. I follow all the instructions on numerous occasions, step-by-step, and nothing. I posted the problem to my timeline to see if I was the only one, and I am not. SO, what is being done, if anything, to stop the problem? I and my friends are surely not the only people having the problem. You can contact me at my e-mail, salmlaird@gmail.com when you come up with an answer, and if I don't hear from you, I'll contact who I need to.

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therese ellis
San Jose, US
Jun 23, 2013 2:04 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Why am I not able to watch advertisements or ask friends for free lives...It was working fine about a week ago?

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Lisaf46
, US
Jun 20, 2013 8:08 pm EDT

This game stinks! It's up to the game to give the right candies. I think it's rediculous that you have to go weeks for one board.

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saga28level
Lake Wales, US
Jun 20, 2013 11:33 am EDT

I paid via credit card for 5 extra moves, it charged my credit card asap but I never received any extra moves! Credit back account or add the moves to my game! mmg4916@yahoo.com

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Lheanne Naomi Roletta
, US
Jun 18, 2013 8:35 pm EDT

I can't ask friends for lives anymore, just a stupid offer that I don't want to take. CHANGE IT PLEASE, NOW, ASAP. IT'S PISSING ME OFF.

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Susanh022
, IE
Jun 17, 2013 10:58 am EDT

Hi I had over 220 lives and extra moves and on level 303. As I was playing the game the battery on my phone died and when I got back onto the game my lives and extra moves had all gone. Please sort this out for me

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GSMeunier
Washington Twp., US
Jun 15, 2013 2:21 pm EDT

I used up my lives on Level 213 and I just PAID FOR MORE LIVES so I can get ONE LAST JELLY in Level 213 and the game kicked me out saying I had no more lives! Either give me money back or start me at 214 please!

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Mgielow
West Bend, US
Jun 12, 2013 3:43 pm EDT

Every time I start a new game of candy crush. The screen either freezes and lose a life or freezes and does weird freezing with flashes. Please fix this. I M on level 110.

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Ftm
, JP
Jun 08, 2013 12:49 am EDT

I want my money back to my itunes acount! Its cheating to play candy crush saga!its not joking! Its 3x thats why i complain!june 7 and today 2013, , , when i play that ###ing candy crush, , i buy itunes to clear that ###ing level, , but its not working!L i cannot clear that last moves because its automatically stop! Its not internet problem!because its not 1 time i do that!its 3 x Thats why im angry!its not joking! Its the money i pay! I buy itnes always that why angyyyyyyy!i want my money back and clear that ###ing level 211!

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Ftm
, JP
Jun 08, 2013 12:41 am EDT

I play level 211, , only 1 moves i left, , i buy itunes to get 5 moves to clear this level, but this level is not working, , its hang when i touch the last move, , its cheat you know! Its not 1 time, , its 2x when i play that ###! When i can back my itunes money! This game is cheat! I need a n answer this cheat play!its nit a free game!i buy itunes to clear that level!its not joking!i need imediatly response this ###ing cheat!candy crush saga!grrrrrrrrrrrrrr...

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Ruth Wylie
Calgary, CA
Jun 07, 2013 7:17 pm EDT

I got sucked in & bought the upgrade of 3 lives, which says I would permanently have 8 lives instead of 5. The took my money but I still only have 5 lives. And I can't find any info of how to contact them to find out what is going on! I'm not impressed!

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Reem Mohie
, US
Jun 07, 2013 8:19 am EDT

You take away my gifted lives

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Sabrina Dean
Mineola, US
Jun 06, 2013 6:10 am EDT

Candy crush saga is billing my account when I have been given extra moves from my friends 3x this has happened -STOP CHARGING MY ACCOUNT

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Fuchsia
Dudley, GB
Jun 04, 2013 7:59 am EDT

Level130 requires purple candy I have no purple candy on screen no purple candy appears on screen at all

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Fuchsia
Dudley, GB
Jun 04, 2013 7:56 am EDT

Game 130 this requires purple candy and I have no purple candy on the screen no purple candy shows at all

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Melissa51878
, US
Jun 02, 2013 10:01 pm EDT

When I finish an episode and request tickets from friends they do not show up on my game. (I know they were sent) I have to delete the app and reinstall the game to get the tickets but then I am sent back several levels and have to beat levels I already completed to get back to where I was. Please fix this.

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sue martinez varney
commerce city, US
Jun 01, 2013 10:46 pm EDT

Was on level 90 finished it and said I was out of time. Had to do it again it was completed with no time limit just amount of moves. That level was conpleted. And now its having me do it again. To buy more lives.

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Rochelle22
, US
Jun 01, 2013 2:01 am EDT

I had completed level 65 which then it advised I needed tickets to get into the train to get to the next stage of candy crush However it would not connect to my Facebook (yet people a minute before had asked me to send a life) I then deleted the app and re installed it but now it's telling me that I need to complete level 65 again when it has taken me over a month to complete as it is! I want this fixing! Not impressed

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Elisa R
, US
May 30, 2013 3:11 pm EDT

I am just about through with this game. It crashes whenever I do anything. Try to send a life - crash. Try to use a life - crash. Try to play a level - crash. I have been playing this game since December and have not spend a single freaking dime on a single booster and am at level 323. I have emailed the makers (Kong) several times and they keep telling me the problem is on MY end. I try their suggestions or other suggestions I have found online and all it's done is caused me to lose about 1, 000 total stored lives in the process! This problem is not on my end! It's on YOUR end. I never had any issued until the last 3 updates. Now they have made it so I can't play the game at all. Guess that's what they wanted!

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Nadia Stitt
, AU
May 29, 2013 10:00 pm EDT

I'm getting fed up of playing this game, my free lives disappear, takes to long to complete a level. Some of the levels are outrages, so you are expected to buy extra moves, if you want to pass. Then you got to unlock stages and if you loose your friends gifts, you have to pay 99c to go onto the next stage. The free 100 lives, is a joke! I did everything I was asked, and still NO 100 FREE LIVES! Read people's posts as they are all saying the same thing... People are going to get bored and fed up, if he problem is not fixed!

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Frustratedme
Wichita, US
May 28, 2013 11:42 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

The game asks for three tickets to move on my son sent me the last ticket i needed twice and nothing. Where is my ticket and or why am i not allowed to move on getting frustrated waiting.

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Caseyirish
Billingham, GB
May 17, 2013 5:46 pm EDT

I THINK YOU SHOULD BE ABLE TO SEND MORE THAN ONE LIFE AT ONE TIME FOR THEM ADDICTS WHO LIVE AND BREATH CANDY I MEAN IT'S JUST UNFAKR THAT THESE PEOPLE ONLY GET ONE LIFE THEN HAVE TO WAIT FOR MORE ITS JUST TEASING AND AN AWFUL EXPERIENCE FOR THE CRUSHERS OF THE WORLD

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CANDY CRUSH SAGA ON FACE BOOK
CHATHAM, CA
May 17, 2013 2:00 pm EDT

HI MY NAME IS TONY CURTIS, I CHARGED A PAYMENT ON MY CREDIT CARD FOR A BONUS ROUND ON CANADY CRUSH SAGA, AND WHEN I BEAT THE LEVEL THERE POP UP AN ERROR SO I GOT BILLED ON MY CREDIT CARD AND DID NOT PASS THE LEVEL I WAS ON NOW I HAVE TO START ALL OVER AGAIN TO TRY AND BEAT THE LEVEL 197 I THINK IT IS IN CANDY CRUSH, BUT WHAT ABOUT THE CHARGE ON MY CREDIT CARD FOR BEATING THE LEVEL AND FOR SOME REASON AN ERROR POPPED UP AND I LOST THE LEVEL AND GOT CHARGED ON MY CREDIT CARD, SO PLEASE LET ME PASS THIS LEVEL IF IT IS THE RIGHT LEVEL OR GET A REFUND ON MY CREDIT CARD, I DID THIS I THINK IT WAS YESTERDAY MAY 15 OR 16TH, I HAVE BEEN TRYING EVERY SINCE TO FIND THE SPOT TO PUT IN THE COMPLAINT, I HOPE THIS IS THE RIGHT SPOT, PLEASE E-MAIL ME AT tonyc1@hotmail.com OR CALL ME AT [protected], THANK YOU VERY MUCH, MR. TONY CURTIS.

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evekelman
Manly, AU
May 13, 2013 3:07 pm EDT

I was offered new life in Candy Crush Saga by watching video which I did but did not get new life. I would like my life back thank you Regards Eve Kelman-jones

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evekelman
Manly, AU
May 13, 2013 3:04 pm EDT

I was offered new life by watching video which I did but did not get new life WT... I would like my life back in Candy Crush Saga thank you. Regards Eve kelman-jones email evekelmanj@hotmail.com

**SuperMan**
**SuperMan**
Boiling Springs, US
May 08, 2013 9:48 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

You guys absolutely kill me... read your own posts and tell me you have not been brainwashed by a ###ing game! I love readying about people throwing their money at a billion dollar corporation to play a GAME!

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Ell.bell1804
Mandurah, AU
May 05, 2013 6:52 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Don't have Facebook but do play Candy Crush. Am sick of paying out money for some levels and just get close to winning and it tells me I can't spend anymore and to contact apple support. Have probably wasted $50 to $100 over the levels at a couple dollars a time. Not happy Ell.bell

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mary ann doyle brunkard
Spring Hill, US
May 04, 2013 6:35 pm EDT

I have played candy crush for a couple of weeks now and last night and today 5 times I got threw doing what it said to do and it said sugar crush, things flying around and then it gave me no more levels! This was at least the 5th time and I am truley aggravated playing this, can you please fix my score and I hope it doen't happen again! thanks

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Sharon Noemi Marin
, US
May 02, 2013 8:03 am EDT
Verified customer This comment was posted by a verified customer. Learn more

The phone app updated this morning and every time I try to open it, it crashes. I can't get in.

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Dostert
Soudan, US
May 01, 2013 12:45 am EDT

I keep losing my lives that have been gifted and also we should think of something u can do if u just want pass on a level it gets really boring after a month or so of being on the same game! I like playing but if I'm never gonna get this dang level I'm sooo bored and over it