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Facebook review: Candy crush saga game 318

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Author of the review
2:27 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was playing the game of candy crush saga and clicked on checking out how much it was going to cost to buy more time to play and it went straight to saying thank you for buying on two diff times on the same game. I did not authorize any payment nor did I click on any amount to be to be taken out of my account on the 1-26 or on 1-27 of 2013. Respond at earliest convenience. [protected]@yahoo.com

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318 comments
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Kathryn Gette
, US
May 09, 2018 7:25 am EDT

I was playing candy crush had hundreds of boosters and now I have none. I'm on game 3200 + don't know what happened but would appreciate them back

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Rbu
, US
Jan 29, 2017 9:48 am EST
Verified customer This comment was posted by a verified customer. Learn more

Candy crush will not send requests nor do I receive any from other players. Does anyone know how to fix this? I have an exclamation mark in the upper right hand corner, but it won't let me click on it to see what it is .

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Pearlie Mason
, US
Oct 24, 2016 3:23 pm EDT

Candy Crush Sage on my iPad keep crashing halfway through my game. How do I get it resolved?

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Karenladd
, US
May 03, 2016 3:29 am EDT

I have been on level 1642 and have watched the cheat video. I have done exactly what they did to get the cherry to drop from level to level except the last level. No matter what I do it will not drop to the bottom. I am really getting tired of them trying to get you to pay to play on. I even used all my items that I have won to try to get through. They have so many hard levels, that it's not even fun any more. I don't mind a challenge when it is possible to win with out spending money, but this is getting stupid!

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Anant Choudhary
, US
Dec 31, 2015 1:54 am EST

I am using Window Phone Nokia 720. I reached the level 725 but now Candy Crush not opening on my phone. Let me know if there is issue with phone or you App.

A.N. Choudhary
+91-[protected]

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Joyce Danzero
, US
Sep 08, 2015 4:56 pm EDT

This game stole 250, 000.00 coins. I tried it for the first time ever and my bet was supposed to be 2500.00. I used to just play Elvis, but it wants me to update and it says that I don't have enough memory on my mobile device. So I played the farm game, boring. On both Elvis and the farm game, I place my bet at $$ and hit "max bet" button. ON BOTH GAMES, I ONLY LOSE MY stated bet if $$, the vampire game took my max bet as 250, 000. This is so wrong. I'm about sick of these games.

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Karen Beth Young
San Jose, US
Apr 30, 2011 8:56 pm EDT

Facebook lawsuit - possible class action status
Young v. Facebook, inc.
Facebook account deletion lawsuit
Arbitrary and capricious user account handling
Lack of customer service
Blog information at -
Http://facebookaccountdeletion. Blogspot.com/2011/02/facebook-account-deletion-lawsuit. Html?Commentpage=2
Post your account problem or any messages sent
Or recieved by facebook which you are having a
Problem with. Write you account deletion issues.
Or, send a response to mskbyoungblog@aol.com
Case currently pending in california district court

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Mcclaughrey
Krebs, US
Apr 04, 2011 9:20 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

People who have purchased the PC version of Bejeweled Blitz
should have the full features as the Facebook version. As of now you cant share your medals, use the special gems
(cats eye/moonstone) and cant use the happy hour FREE multiplier, if you want it for free you have to play it on Facebook. A lot of people have contacted the company asking to fix this problem. NONE of their solutions work. The people (including myself) have paid 19.99 for the game and I feel as paying customers we should be heard and get a proper solution from the company.

There several posts on Facebook and making a screen shot would not do the complaints any justice here is one of many urls about this company https://www.facebook.com/topic.php?uid=40343401983&topic=24401

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bundle_hater
lawrencville, US
Apr 27, 2011 1:51 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I really dislike & despise facebook...
As this is the worst so called social network...
I have ever been on !
And every time i try & do anything on here...
These demons keep blocking me 4 no reason !
Now i'm blocked for another 30 days...
And 4 what, just trying 2 import my contacts,
Friends lists & family members & so on...
And these fascist here at facebook,
Deem themselves worthy 2 continuously judge & block me...
When there isn't even a dang person who works here
And not even a shred of element of customer service...
Nothing of the sort 2 speak of.
My page & features never ever even work properly !
And so i guess perhaps it's just gods way of saying...
Maybe i just don't belong here at all on facebook !
As i have just never ever in all my years...
Ever seen any such non sense as this !
So this message goes out 2 any one out there
In facebook land who might actually work 4 facebook,
Coz u all need 2 get it together, sort this out...
And get ya miserable pathetic site working properly !
Thank u ever so very much 4 your non existent help...
And complete lack of costumer service in this matter !

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Johnny L. Skalsky
New Lisbon, US
May 12, 2011 1:07 am EDT

Between 6 and 7 weeks ago my facebook account was stolen by someone in Malasia. They were trying to blackmail me into buying poker chip credits for them. Know their are 9 charges to my bank from face book totaling 1314.00 us dollars. I had my card on my facebook account, later facebook blocked my card from being used. But by that time it was to late to do anything about it. I tried to contact face book about the stolen account and all they would is is send a email saying sorry that you are having trouble signing in. All I want is my money back, and the old account deleted. He is also using the account with all my personla information. Which I believe is Identity theft. He or she is still conversing with my fiancee, and myself wanting poker credits. Then they will return the account. What can be done about this. Oh Yes. When The account was stolen, facebook opened a new account in my name. And both accounts are atill there.

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louise simons
hemingway, US
Mar 18, 2011 4:24 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

a charge of 9.84 was charged to my credit card this morning, I did not give permission. please call me at [protected] asap to get this resolved.

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Heather Ratliff
Wagarville, US
Feb 16, 2013 12:59 pm EST

I have been charged by Facebook multiple times on my debit card I did not authorize all these charges I want my money back. I will be contacting the BBB about this. I can't getanyone on the phone to help me. My number is [protected] someone needs to contact me and refund my money.

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christina grahn
Coventry, US
Apr 03, 2013 9:40 pm EDT

hi my name is christina grahn and ive got an unauthorized charge from facebook for 18.17 i would like to know why they keep charging me for something i didnt order. please contact me at [protected] asap ty

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L Graybill
Colon, US
Oct 16, 2011 5:05 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Fraud Prevention called today, Sun, Oct. 16, 2011 to ask if I had made charges on my debit card yesterday for facebook. I informed them I did not. Things were also purchased from Wildgame. Facebook charges were 1.01, 1.01, 155.44. Wildgame.cam/support Richmond VA charges 6.99, 6.99, 99.99, and 99.99. Would you please cancel these transaction and refund my money to my account. I am on a set income as I am retired. Please help me. Thank you

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Teresa Scott
Greenville, US
Nov 16, 2012 3:27 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Purchased game points for $40.00 dollars did not get the points but my creditcard was charged.

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libbi giuseppe
, IT
Apr 17, 2013 5:10 am EDT

I was charged twice in Genuary 2013 and once on the 19th March 2013 to my credit card. It just have the FACEBOOK.COM*NWES422AD and total charged of 7, 80 € . Please explain what happened and refund the full amount immediately because I don't wart more to use this games. Email me on the update of my querry at giuseppe.libbi3@tin.it

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kreetika aggarwal
, IN
Jul 09, 2015 1:14 pm EDT

I m at level 841..I have cleared that stage 9-10 times but stil it is not moving ahead at 842level.. and i had sync it with my fb a/c - funky_k_gal@yahoo.com
I play through my s3 phone. Fix the problem so that I can play ahead i already had spent so many lives on it... please do fix it as soon as possible...

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jackie rodenmacher
new bedford, US
Dec 02, 2012 3:39 pm EST
Verified customer This comment was posted by a verified customer. Learn more

my card was stolen and there was $100 takin off my card for a game...this was done on Nov 3oth...can u please help me on this matter...tyvm jackie

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jesse orwin
Terre Haute, US
Nov 30, 2012 11:35 am EST
Verified customer This comment was posted by a verified customer. Learn more

i was charged 66 dollars and i did not approve it i need it taken care of asap my number is [protected]. i am not giving my credit card number on it i give it to u when u call

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UJ3
, US
Nov 28, 2012 12:07 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I HAVE HAD TO CHANGE MY PASSWORD TWICE IN LESS THAN A YEAR ON FACEBOOK'S WEBSITE.
ALOT OF OTHER PEOPLE HAVE BEEN HACKED ON FACEBOOK AS WELL EVERY SINCE FACEBOOK HAS WENT PUBLIC WITH THE STOCK IT HAS GOT A LOT MORE VIRUSES AND I AM FED UP WITH IT. YOU ARE SUPPOSED TO BE ABLE TO GO ONTO A PUBLIC WEBSITE WITHOUT GETTING VIRUSES.

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Robin R. Martin
Eldon, US
Nov 25, 2012 8:40 am EST

11-25-12 was charged three times $50 from facebook, and was unathurized, want my money back and overdraft charges removed!

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Gary Rice
concord, US
Nov 18, 2012 12:18 am EST
Verified customer This comment was posted by a verified customer. Learn more

1. did not get my horse shoes on 11/14/12 receipt #D3EVQ35NX2 suppose to get 465 got them than they disapeared, I didnt use them.
2. paid 19.99 for VIP membership and they charged me but I am not a VIP member now. I was up to level 227 and now am back to level 200.
3. also was suppose to get 450 horse shoes for Netflix. called netflix they said they would get it straight with facebook. They have charged me still no horse shoes

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L Miceli
Norfolk, US
Nov 11, 2012 12:44 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Someone is sending e-mails to my Facebook friends as if they had come from me. They actually come from this address: xdccisotoql@yahoo.com.
It seems this person hacked into my Facebook info somehow. I don't know how, as I thought I had my page set to be seen only by friends. Now I've set it so only I can see my Friends list. But the damage is already done, apparently. How do I stop this person?

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Teri Martin
Lewiston, US
Oct 06, 2012 2:54 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I ordered some coins to be billed to my cell phone before i realised i had changed to an android phone that it wouldnt take the charge.Thet sent message code and i never used it because it coudnt be charged. They charged my credit card anyway and i never got the coins. The charge was for the second amount charged to me cell phone that came out ofmy checking account,

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Dorothy DANIELS
Lexington, US
Oct 01, 2012 5:07 pm EDT

I did not authorize the facebook, com credit to take $100.00 out of my Debit account on 9/27/2012 at 7:28 pm. I don't know what the money was taken out for, I am a senior and on a fixed income. the money that was taken was for my bills. Please put my money back into my account.. thanking you in advance for your help.

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projas817
Azle, US
Sep 25, 2012 5:46 am EDT

I been playing games on face book. I only orderd two things on one of the games. Now every time I play a game it asks if I want to order the thing that would get me through t6he next level I said no. But it is chargeing me for those games. Face book has also caused me alot of over drafts on my account. I fill that they owe me all this money back including the over drafts. Icontacted my bank about this situation. thaks patricia rojas

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19glorybe
Plattsmouth, US
Sep 21, 2012 5:49 am EDT
Verified customer This comment was posted by a verified customer. Learn more

On facebook someone is getting into my account as their are times logged in that I have not been on my computer.

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ccowan
Belleville, CA
Sep 13, 2012 5:44 pm EDT

My complaint is that threw the game car town a link is there for Netfix. Unknown to us is that we chose to subscribe for a free one month trial of Netflix and with that application it gave facebook access to our credit card. This is misleading and has since cost me 178.78 in charges that are not authorized. I want a solution this problem is what I'm seeking and will not let it slide till this is cleared from my account.

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ANNIE KING
York, US
Aug 10, 2012 9:24 am EDT
Verified customer This comment was posted by a verified customer. Learn more

WAS CHARGED $99.00 TO MY DEBIT CARD UNAUTHORIZED TO DO FOR SOME CREDITS, NEVER WOULD HAVE DONE THAT, I JUST WANT MY MONEY PUT BACK INTO MY ACCOUNT AS SOON AS POSSIBLE, JUST WANT TO RESOLVE THIS IN A TIMELY MANNER, I HAVE AN OVERDRAFT WITH MY BANK WHICH I HAVE TO PAY, NOT HAPPY WITH FACEBOOK WILL BE DELETEING MY FACEBOOK PAGE

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Biemel
, US
Aug 01, 2012 8:09 am EDT

Facebook mobile confirmation required many of us and our friends either share cell phones or do not have one.sometimes we have 5 different people in one house who only have the one cell for the whole house. This is discriminatory.

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Phyllis J. Raymond
West Valley City, US
Jul 25, 2012 4:41 pm EDT

my name is Phyllis Raymond I was playing zingo bingo on Facebook when i had to buy some cards. It was for$2.10 i authorized that amount. When I received my account record I had also been charged $ 5and some change also $10. and some change. I did not authorize these charges. Will you please help me to solve this. problem

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yahtzee
Wausau, US
Jul 13, 2012 2:57 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

My name is Cindy Fenn and there were unauthorized charges to my credit card. They were for $210 and overdraft charges of $175. Could u please credit this back to me. Thx. Call me at [protected] or email me at jctfenn@gmail.com.

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jls80
Stirling, GB
Jun 04, 2012 5:09 am EDT

tried to add gold to my facebook gnome town, fackbook took money from my phone, still not recieved facebook credits or neither money has been returned to my phone, also got texts saying it will be sorted but either way aint happy with the service, can i have my money back or atleast credit my facebbok with gnome town gold, ,

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sajana sharma
, US
Feb 29, 2012 9:15 am EST

sir some one has maken my fake id on facebook using my pics sir please help me as he is abusing my name i am sending you the link please pay attention http://www.facebook.com/profile.php?id=100003581771723&refid=7

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nigel baxter
Spalding, GB
Feb 10, 2012 5:03 pm EST

i add friend on face-book and got block for adding then for 14 days so pissed of what happen to freedom

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shradhha agrawal
, IN
Nov 22, 2011 4:09 pm EST
Verified customer This comment was posted by a verified customer. Learn more

my friend shraddha agrawal she was a user of facebook from past year and few days before some one had hacked her account and using her information, photos and personal data for illegal purpose. he is also publishing vulgour photos and comment from fake id that he had made of shraddha agrawal...so we request please do block that fake id and help us

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felton.melissa
Prairie Grova, US
Nov 07, 2011 11:10 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I have several unauthorized charges on my debit cards for facebook that I didn't do and have no idea what they are.

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sandy23664
Hampton, US
Sep 27, 2011 8:40 pm EDT

I used my Card on Facebook, for the game CityVille. Now They withdrawal from my bank 9 TIMES UNAUTHORIZED.
Sept. 12, 2011 -----$1, 5, 9. Sept. 13, 20011 --- $1 . Sept, 19, 2011 ---- $12, 12, 30. Sept. 22, 2011 ---- $1. Sept. 26, 2011. -------$60.00. All changes end with code# J8 If that help someone. The bank cancel my card.

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buzzard 5
cromwell, US
Sep 20, 2011 4:26 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

facebook charged me( to my knowledge ) 410.00 dollars i don't know how they did it my banker said it was for games i had played, and i don't play games so how was i charged for it or how did you get my debit card #

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Joy Katura
Blaine, US
Aug 31, 2011 7:05 pm EDT

I have several facebook charges on my credit cad that were not authorized. I had gone and gotten $25 in farmville cash and that was just once. I now have over $200 that has come out of my account which has put my account in the negatives. This money was for bills and needs to be returned to my account asap. Thank you .Joy Katura