F. Hassenrefund from september from sheraton barra in rio de janeiro still not reflecting in my account.

N Nov 21, 2017

I am from south africa. We stayed at the sheraton barra in rio in september. A refund was done to my credit card but still does not reflect in my account. I made several long distance phone calls to the above hotel but to no avail. Spoke to roberto and wagner in finance. I sent them emails but they just do not respond. I need the refund to be paid to my account.

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